HP Pavilion 20-b100 Support and Manuals
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Troubleshooting and Maintenance Guide - Page 2
... accompanying such products and services.
The BIOS menu is prohibited. HP shall not be smaller than those permitted by Microsoft Windows and the size advertised. No part of this document may... is used for technical or editorial errors or omissions contained herein. Press F10. Use of decimal (base 10) capacity. Microsoft and Windows are set forth in the computer window because it...
Troubleshooting and Maintenance Guide - Page 5
... proper use of the computer or user account
User password A password is a group of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. Computer security features
Computer risk
Computer feature
Unauthorized use .
Windows critical security updates Microsoft continually updates the Windows operating system. Review these features to...
Troubleshooting and Maintenance Guide - Page 6
... the display (monitor) is not, contact Support. disk drive error.
1.
Connect the monitor to start up Windows. 2 Troubleshooting
Refer to restart the computer.
3. The following tables present some issues you might not be on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer...
Troubleshooting and Maintenance Guide - Page 9
... session times out after 20 minutes of inactivity.
A
Off
Connect
On
B
3. Possible solution
Ensure that you connected the speakers to the Audio Out (lime green) connector on the front of the computer.
2.
Keyboard and mouse (wireless)
5 Replace the batteries in Suspend mode, which occurs after 60 seconds.
your models might have a choice, use...
Troubleshooting and Maintenance Guide - Page 10
...models...set appropriately. Refer to the Quick Setup booklet to the Internet.
Ensure that the volume is internal, try to adjust volume. Run the wireless setup wizard:
1. If you want to hear sound during the initial setup of the computer.
Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot...screen instructions. From... service ...
Troubleshooting and Maintenance Guide - Page 11
...
Restore, later in the System area, select Device Manager.
3. From the Start screen, type c, and then select Control Panel.
2. Double-click the specific item (for example, HP DVD Writer 640b).
5. To update a driver, select Update Driver, and then follow the on -screen instructions. If you use this table). - NOTE: Always use the System Recovery program. Software troubleshooting
7
Quick Setup Guide - Page 3
...or editorial errors or omissions contained herein. For U.S.
HP supports lawful use...hp.com/go to most models. Box 200, Alexandra Post Office, Singapore 911507
When you may provide a printed HP Limited Warranty in printed format, you request a printed copy of Microsoft Corporation in the express warranty statements accompanying such products and services. Product notice
This guide...
Quick Setup Guide - Page 5
...; Find Windows password information.
● Find links to driver updates. ● Read frequently asked
questions.
● Troubleshoot the most common computer hardware and software issues.
● Find electronic user guides and specifications for your computer model.
● Order parts and find Quick Setup (this Guide) Quick Setup (this Guide)
Troubleshooting and Maintenance Guide on your...
Quick Setup Guide - Page 6
... your computer performance and resolves problems faster by using automated updates, on the Start screen, select My computer, and then select User guides. HP Support Assistant - Safety & Comfort Guide
Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Troubleshooting and Maintenance Guide
Select the HP Support Assistant app on the Start...
Quick Setup Guide - Page 8
... Enter. Select the HP Support Assistant app on -screen instructions to install each update you might want to each downloaded
update. 4. After you complete the initial computer setup, you wish to http://www.hp.com/go to download. Open your computer c. d. Select Download drivers and software (and firmware), type your computer. Select the HP Support Assistant app on the...
Quick Setup Guide - Page 10
... screen. the Beats off icon appears on the back panel.
6 Chapter 3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are using the internal speakers, HP recommends connecting a matching HP subwoofer to experience crisp and clear sound separation. To disable Beats, press...
Quick Setup Guide - Page 19
Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Use the front-panel buttons to an...do not start the desired program.
Replace the nonpowered speakers with powered speakers. Volume is produced.
Possible solution
1.
To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Unplug headphones...
Quick Setup Guide - Page 20
... that you are using the proper cables for assistance.
16 Chapter 5 Troubleshooting Do not connect a telephone cable to the Internet. From the Start ...on-screen instructions.
If your system has an external antenna, try to connect again later, or contact your Internet service provider (ISP) for your Internet connection type.
In the Network and Sharing Center window, select Set up ...
Quick Setup Guide - Page 21
..., and drivers.
Updating device Complete the following ).
● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your problem:
1. Select System and Security, and then in use
System Restore System Restore to return the computer to a previous restore point. Double-click the specific item (for example, HP DVD...
Quick Setup Guide - Page 25
...of the computer, you have any problems setting up . This must be done first before you . Refer to upgrade your system. Customer support for help with setting up your computer parts that the computer was working properly before attempting to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for repairs
If your computer needs to be...
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