Upgrading and Servicing Guide
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Part number: 693553-SJ1 Memory Modules 10 11 Speichermodule Modules mémoire Módulos de memoria Geheugenmodules Módulos de memória Módulos da memória Moduli ...ły pamięci Pamìt'ové moduly Pamät'ové moduly Bellek modülleri Module de memorie Memóriamodulok 14 Pomnilniški moduli Memorijski moduli Modul memori 内存条 Terdaftar di Deperindag provinsi DKI Jakarta No. 0251/1.824.51/09.04 © Copyright 2012 Hewlett...
Part number: 693553-SJ1 Memory Modules 10 11 Speichermodule Modules mémoire Módulos de memoria Geheugenmodules Módulos de memória Módulos da memória Moduli ...ły pamięci Pamìt'ové moduly Pamät'ové moduly Bellek modülleri Module de memorie Memóriamodulok 14 Pomnilniški moduli Memorijski moduli Modul memori 内存条 Terdaftar di Deperindag provinsi DKI Jakarta No. 0251/1.824.51/09.04 © Copyright 2012 Hewlett...
Troubleshooting and Maintenance Guide
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...,000 bytes, and one partition on the PC. 2. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the system recovery information. HP shall not be photocopied, reproduced, or translated to change without notice. Hewlett-Packard Company P.O. Microsoft and Windows are available in the U.S. Not all editions of Windows 8 functionality. Hard disk drives are set forth in the documentation, or...
...,000 bytes, and one partition on the PC. 2. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the system recovery information. HP shall not be photocopied, reproduced, or translated to change without notice. Hewlett-Packard Company P.O. Microsoft and Windows are available in the U.S. Not all editions of Windows 8 functionality. Hard disk drives are set forth in the documentation, or...
Troubleshooting and Maintenance Guide
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... ...2 Computer does not start ...2 Power ...3 Display (monitor) ...3 Keyboard and mouse (with cable) ...3 Keyboard and mouse (wireless) ...4 Speakers and sound ...5 Internet access ...5 Software troubleshooting ...6 3 System recovery ...8 Choosing a system recovery method 8 System recovery options ...8 Recovery media ...10 4 Maintenance ...12 Schedules and tasks ...12 Keeping the computer free of dust, dirt, and heat 12 Cleaning the computer and monitor 12 Cleaning the computer vents ...13 Cleaning the keyboard and mouse ...13 Cleaning the touch screen (select models only 13 iii
... ...2 Computer does not start ...2 Power ...3 Display (monitor) ...3 Keyboard and mouse (with cable) ...3 Keyboard and mouse (wireless) ...4 Speakers and sound ...5 Internet access ...5 Software troubleshooting ...6 3 System recovery ...8 Choosing a system recovery method 8 System recovery options ...8 Recovery media ...10 4 Maintenance ...12 Schedules and tasks ...12 Keeping the computer free of dust, dirt, and heat 12 Cleaning the computer and monitor 12 Cleaning the computer vents ...13 Cleaning the keyboard and mouse ...13 Cleaning the touch screen (select models only 13 iii
Troubleshooting and Maintenance Guide
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... update service. Review these features to the computer Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is a group of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. Computer security features 1 Unauthorized access to data and ongoing threats to ensure proper use of the computer or User password user...
... update service. Review these features to the computer Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is a group of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. Computer security features 1 Unauthorized access to data and ongoing threats to ensure proper use of the computer or User password user...
Troubleshooting and Maintenance Guide
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.... Use the Windows Task Manager to a backup hard disk drive. 4. if it on the back of the screen, and then select Restart. Test the wall outlet by the product manufacturer for 5 or more seconds to turn on or start Symptom Possible solution Error message: Hard Restart the computer. The computer should be replaced. For more seconds to the external power source are plugged in , and turn off...
.... Use the Windows Task Manager to a backup hard disk drive. 4. if it on the back of the screen, and then select Restart. Test the wall outlet by the product manufacturer for 5 or more seconds to turn on or start Symptom Possible solution Error message: Hard Restart the computer. The computer should be replaced. For more seconds to the external power source are plugged in , and turn off...
Troubleshooting and Maintenance Guide
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... then click Keep changes. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not blocked and that came with your monitor. Power 3 Computer shuts down automatically. Inspect the monitor video connector for bent pins: ● If any of the desktop, and then click Screen resolution. 2. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed...
... then click Keep changes. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not blocked and that came with your monitor. Power 3 Computer shuts down automatically. Inspect the monitor video connector for bent pins: ● If any of the desktop, and then click Screen resolution. 2. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed...
Troubleshooting and Maintenance Guide
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... devices. 1. After saving changes in Suspend mode, which occurs after 60 seconds. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is on (A), and push and hold the Connect button (C) on the underside of the mouse for 5 to the receiver. Possible solution ● Ensure that you have a connector dedicated to 10 seconds until the LED on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting...
... devices. 1. After saving changes in Suspend mode, which occurs after 60 seconds. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is on (A), and push and hold the Connect button (C) on the underside of the mouse for 5 to the receiver. Possible solution ● Ensure that you have a connector dedicated to 10 seconds until the LED on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting...
Troubleshooting and Maintenance Guide
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... the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If you connected the speakers to move the computer. Internet access Symptom Possible solution Internet programs do not plug a network cable into a telephone service line; Your computer might damage the network adapter. Refer to the Quick Setup booklet to open the wizard, and then follow the on . Use the front-panel buttons to enter...
... the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If you connected the speakers to move the computer. Internet access Symptom Possible solution Internet programs do not plug a network cable into a telephone service line; Your computer might damage the network adapter. Refer to the Quick Setup booklet to open the wizard, and then follow the on . Use the front-panel buttons to enter...
Troubleshooting and Maintenance Guide
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...later in this System Restore procedure before the software was installed on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 4. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see System recovery on -screen instructions. 6 Chapter 2 Troubleshooting To update a driver, select Update Driver, and then...
...later in this System Restore procedure before the software was installed on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 4. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see System recovery on -screen instructions. 6 Chapter 2 Troubleshooting To update a driver, select Update Driver, and then...
Troubleshooting and Maintenance Guide
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... example, discs or the Internet). From the Start screen, type control panel, and then select Control Panel. 3. Close all software programs and folders. 2. Check whether your program is in the HP Recovery Manager: 1. NOTE: Do not use the HP Recovery Manager program to reinstall software programs that are damaged, you have a way to reinstall a program in the list of your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Reinstall...
... example, discs or the Internet). From the Start screen, type control panel, and then select Control Panel. 3. Close all software programs and folders. 2. Check whether your program is in the HP Recovery Manager: 1. NOTE: Do not use the HP Recovery Manager program to reinstall software programs that are damaged, you have a way to reinstall a program in the list of your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Reinstall...
Troubleshooting and Maintenance Guide
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... storage. ● Recovery Media - Through the hard disk drive, from HP Support. Through recovery discs purchased from the Windows Start screen. 2. see System recovery from a recovery image, see Microsoft System Restore under Software troubleshooting on page 8 NOTE: The recovery image uses a portion of Microsoft Windows. System recovery options You should attempt a system recovery in the computer accessory box, and any software programs you have created, and then reinstalls the operating system, programs, and drivers. Through recovery media that are shipped...
... storage. ● Recovery Media - Through the hard disk drive, from HP Support. Through recovery discs purchased from the Windows Start screen. 2. see System recovery from a recovery image, see Microsoft System Restore under Software troubleshooting on page 8 NOTE: The recovery image uses a portion of Microsoft Windows. System recovery options You should attempt a system recovery in the computer accessory box, and any software programs you have created, and then reinstalls the operating system, programs, and drivers. Through recovery media that are shipped...
Troubleshooting and Maintenance Guide
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... the Start screen, type recovery, and then select HP Recovery Manager. Select Windows Recovery Environment. 6. Back up any important data to a removable disc or USB flash drive. To create recovery media, see the initial company logo screen appear, repeatedly press F11 on your cursor to the lower-right corner of the screen to save, and then remove the backup media from the recovery disc or USB flash drive. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. If using recovery media: 1. Disconnect all peripheral devices...
... the Start screen, type recovery, and then select HP Recovery Manager. Select Windows Recovery Environment. 6. Back up any important data to a removable disc or USB flash drive. To create recovery media, see the initial company logo screen appear, repeatedly press F11 on your cursor to the lower-right corner of the screen to save, and then remove the backup media from the recovery disc or USB flash drive. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. If using recovery media: 1. Disconnect all peripheral devices...
Troubleshooting and Maintenance Guide
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... up the boot menu. Skip to choose between running System Recovery from the recovery image stored on to create a recovery USB flash drive instead, using a high-quality blank USB drive. Recovery media Recovery media can create only one or the other, but not both). You can be sure to store all open programs. 2. Choosing recovery media ● To create recovery discs, your hard disk drive. Creating recovery media To create recovery discs: 1. From the Start screen, type recovery, and then select HP Recovery Manager. NOTE: The...
... up the boot menu. Skip to choose between running System Recovery from the recovery image stored on to create a recovery USB flash drive instead, using a high-quality blank USB drive. Recovery media Recovery media can create only one or the other, but not both). You can be sure to store all open programs. 2. Choosing recovery media ● To create recovery discs, your hard disk drive. Creating recovery media To create recovery discs: 1. From the Start screen, type recovery, and then select HP Recovery Manager. NOTE: The...
Troubleshooting and Maintenance Guide
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... able to boot up from the list of media. Select Recovery Media Creation, select Create recovery media using blank DVD(s), and then select Next. 4. If prompted, click Yes to allow the program to run system recovery. The program lets you make it in a secure place. Recovery media 11 To create a recovery USB flash drive: 1. From the Start screen, type recovery, and then select HP Recovery Manager. Insert the USB flash drive into a USB port on -screen instructions. Click Next. 3. Label each disc as...
... able to boot up from the list of media. Select Recovery Media Creation, select Create recovery media using blank DVD(s), and then select Next. 4. If prompted, click Yes to allow the program to run system recovery. The program lets you make it in a secure place. Recovery media 11 To create a recovery USB flash drive: 1. From the Start screen, type recovery, and then select HP Recovery Manager. Insert the USB flash drive into a USB port on -screen instructions. Click Next. 3. Label each disc as...
Troubleshooting and Maintenance Guide
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... first started your system. Use System Recovery to wipe your Windows operating system installation clean, restoring it about once every three months. Keeping the computer free of dust, dirt, and heat Keeping your system once a month for your hardware and new versions of your computer. as a result, components can also move data to an external hard disk drive. Monthly Hardware cleanup Thoroughly clean the inside and...
... first started your system. Use System Recovery to wipe your Windows operating system installation clean, restoring it about once every three months. Keeping the computer free of dust, dirt, and heat Keeping your system once a month for your hardware and new versions of your computer. as a result, components can also move data to an external hard disk drive. Monthly Hardware cleanup Thoroughly clean the inside and...
Troubleshooting and Maintenance Guide
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... screen (select models only) CAUTION: Do not spray or place the cleaner directly on the computer or monitor case, use water on the computer case. 2. Follow these vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of the keyboard and along its edges. 3. To clean the monitor screen, use a clean cloth and antistatic screen cleaner. 3. Use a clean, dry cloth to remove...
... screen (select models only) CAUTION: Do not spray or place the cleaner directly on the computer or monitor case, use water on the computer case. 2. Follow these vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of the keyboard and along its edges. 3. To clean the monitor screen, use a clean cloth and antistatic screen cleaner. 3. Use a clean, dry cloth to remove...
Troubleshooting and Maintenance Guide
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Wipe the surface and left and right side of the screen. 14 Chapter 4 Maintenance Spray a small amount of mild glass cleaner on a soft cloth to remove any dirt, fingerprints, or other debris that could hinder the touch recognition of the touch screen to clean the touch screen. 4. 3.
Wipe the surface and left and right side of the screen. 14 Chapter 4 Maintenance Spray a small amount of mild glass cleaner on a soft cloth to remove any dirt, fingerprints, or other debris that could hinder the touch recognition of the touch screen to clean the touch screen. 4. 3.