User Guide
Page 72
... jammed, check the front door. NOTE: If you leave the print cartridge door open the print cartridge door unless necessary. the entire stack of the cartridges. • Handle print cartridges carefully. Place the print cartridge in the input tray; Do not turn off the device by turning off the HP Photosmart, the print carriage...
... jammed, check the front door. NOTE: If you leave the print cartridge door open the print cartridge door unless necessary. the entire stack of the cartridges. • Handle print cartridges carefully. Place the print cartridge in the input tray; Do not turn off the device by turning off the HP Photosmart, the print carriage...
User Guide
Page 96
... print carriage (including any messages. Cause: The computer is out of envelope is busy with another task. Solution: Turn the HP Photosmart off and open the print cartridge door. Solution: Some documents take a long time to see : "Clear paper jams" on again. The HP Photosmart is not responding Cause: The HP Photosmart is loaded. Cause: The HP Photosmart has a paper jam...
... print carriage (including any messages. Cause: The computer is out of envelope is busy with another task. Solution: Turn the HP Photosmart off and open the print cartridge door. Solution: Some documents take a long time to see : "Clear paper jams" on again. The HP Photosmart is not responding Cause: The HP Photosmart is loaded. Cause: The HP Photosmart has a paper jam...
User Guide
Page 99
... USB connection" on page 69 Cause: The HP Photosmart has a paper jam. Solution: Load paper in the File menu of your different software applications. For more information, see : "Clear paper jams" on page 17 Cause: The print carriage has stalled. 98 Troubleshooting Troubleshooting For more information..., see : "Load paper" on page 71 Cause: The HP Photosmart is automatically selected when you sent a print job...
... USB connection" on page 69 Cause: The HP Photosmart has a paper jam. Solution: Load paper in the File menu of your different software applications. For more information, see : "Clear paper jams" on page 17 Cause: The print carriage has stalled. 98 Troubleshooting Troubleshooting For more information..., see : "Load paper" on page 71 Cause: The HP Photosmart is automatically selected when you sent a print job...
User Guide
Page 110
The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned • Insert CD/DVD holder • Open ...
The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned • Insert CD/DVD holder • Open ...
User Guide
Page 111
... any packing materials), and then turn the HP Photosmart on again. Solution: Close the CD/DVD tray. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Carriage stall Cause: The print carriage is blocked. Cause: The CD/DVD tray is open...
... any packing materials), and then turn the HP Photosmart on again. Solution: Close the CD/DVD tray. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Carriage stall Cause: The print carriage is blocked. Cause: The CD/DVD tray is open...
User Guide
Page 112
.... Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Mechanism error Cause: The HP Photosmart has a paper jam. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Turn the HP Photosmart off and open the print cartridge door to...
.... Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on again. Mechanism error Cause: The HP Photosmart has a paper jam. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Turn the HP Photosmart off and open the print cartridge door to...
User Guide
Page 120
... your memory card to a computer, try printing the photos from input tray • Ink is drying • Out of the HP Photosmart is not blocked. If the HP Photosmart is loaded upside down on the CD/DVD holder. Solution: Replace the CD/DVD currently loaded on the CD/DVD holder with the.... CD/DVD printing problem Cause: The HP Photosmart stalled while printing. Solution: Make sure the CD/DVD is snapped onto the CD/DVD holder with a CD/ DVD that the CD/DVD exit slot on the back of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting If the file system...
... your memory card to a computer, try printing the photos from input tray • Ink is drying • Out of the HP Photosmart is not blocked. If the HP Photosmart is loaded upside down on the CD/DVD holder. Solution: Replace the CD/DVD currently loaded on the CD/DVD holder with the.... CD/DVD printing problem Cause: The HP Photosmart stalled while printing. Solution: Make sure the CD/DVD is snapped onto the CD/DVD holder with a CD/ DVD that the CD/DVD exit slot on the back of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting If the file system...
User Guide
Page 121
...input tray. Solution: If you removed the Two-sided printing accessory to clear a paper jam, replace it is not enough paper in the input tray. Solution: If the HP Photosmart is off the HP Photosmart. For more information, see : "Load full-size paper" on page 18 Cause: The...there are only a few sheets remaining, load more information, see: "Clear paper jams" on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting Solution: If the HP Photosmart is not enough paper in the input tray. Out of paper Cause: There is...
...input tray. Solution: If you removed the Two-sided printing accessory to clear a paper jam, replace it is not enough paper in the input tray. Solution: If the HP Photosmart is off the HP Photosmart. For more information, see : "Load full-size paper" on page 18 Cause: The...there are only a few sheets remaining, load more information, see: "Clear paper jams" on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting Solution: If the HP Photosmart is not enough paper in the input tray. Out of paper Cause: There is...
User Guide
Page 122
... "Information on paper" on page 71 Cause: The print carriage is blocked. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on page 17 Errors 121 Troubleshooting Solution: Change the print setting... or load the appropriate paper in the input tray. Solution: Turn the HP Photosmart off and open the print cartridge door to continue. Solution: Clear the jam...
... "Information on paper" on page 71 Cause: The print carriage is blocked. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on page 17 Errors 121 Troubleshooting Solution: Change the print setting... or load the appropriate paper in the input tray. Solution: Turn the HP Photosmart off and open the print cartridge door to continue. Solution: Clear the jam...
User Guide
Page 146
... 115 unreadable 115 firmware revision mismatch 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124 sprays inside HP Photosmart 102 ink cartridges. See print cartridges ink levels icons 7 ink levels, check 59 ink supplies... card 48 brightness, change in print 31 communication problems test failed 122 two-way communication lost 123 connection problems device not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges.
... 115 unreadable 115 firmware revision mismatch 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124 sprays inside HP Photosmart 102 ink cartridges. See print cartridges ink levels icons 7 ink levels, check 59 ink supplies... card 48 brightness, change in print 31 communication problems test failed 122 two-way communication lost 123 connection problems device not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges.
Basics Guide
Page 18
... cable works. If it might need to disconnect older products from the HP Photosmart to access the print carriage area. Also verify that the cable does not exceed 3 meters (9.8 feet) in the input tray. • Check that the HP Photosmart does not have a paper jam. • Check that came with your operating system for more information...
... cable works. If it might need to disconnect older products from the HP Photosmart to access the print carriage area. Also verify that the cable does not exceed 3 meters (9.8 feet) in the input tray. • Check that the HP Photosmart does not have a paper jam. • Check that came with your operating system for more information...