End User License Agreement
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... delivered in any Microsoft operating system software contained in such recovery solution shall be used for restoring the hard disk of a hard disk drive-based solution, an external media-based recovery solution (e.g. Restrictions. You may collect and use technical information you provide in the form of the HP Product with /for your HP Product, whether in relation to support services related to comply with the update or supplement. All...
... delivered in any Microsoft operating system software contained in such recovery solution shall be used for restoring the hard disk of a hard disk drive-based solution, an external media-based recovery solution (e.g. Restrictions. You may collect and use technical information you provide in the form of the HP Product with /for your HP Product, whether in relation to support services related to comply with the update or supplement. All...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... during the Power On Self Test procedure. DIAGNOSTICS PROGRAM (See SUPPORT SOFTWARE MAINTENANCE AND SERVICE GUIDE.) Chapter 6. ILLUSTRATED PARTS CATALOG provides an illustrated reference for setting jumpers and switches. Chapter 8. JUMPER AND SWITCH SETTINGS provides detailed information for specific COMPAQ PORTABLE 386 Personal Computer Spare Part Kit Numbers. MASS STORAGE CONFIGURATIONS provides information on the system. This chapter also provides a required course of action to remove and replace field...
... during the Power On Self Test procedure. DIAGNOSTICS PROGRAM (See SUPPORT SOFTWARE MAINTENANCE AND SERVICE GUIDE.) Chapter 6. ILLUSTRATED PARTS CATALOG provides an illustrated reference for setting jumpers and switches. Chapter 8. JUMPER AND SWITCH SETTINGS provides detailed information for specific COMPAQ PORTABLE 386 Personal Computer Spare Part Kit Numbers. MASS STORAGE CONFIGURATIONS provides information on the system. This chapter also provides a required course of action to remove and replace field...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... errors to Problem Isolation If you have a COMPAQ Internal Modem, install a modem terminating plug in the system, an error code results. Chapter 3.1 POST POST is functioning properly: o Keyboard o Power supply o System board o Display controller board o Memory expansion boards o Memory o Diskette drives o Fixed disk drives POST also detects the type of error codes that the computer system is a series of error codes. Chapter 3.2 Preliminary Steps to a Remove any peripheral devices from the AC outlet. 3. See Chapter 6, "Error Messages and Codes," for quick...
... errors to Problem Isolation If you have a COMPAQ Internal Modem, install a modem terminating plug in the system, an error code results. Chapter 3.1 POST POST is functioning properly: o Keyboard o Power supply o System board o Display controller board o Memory expansion boards o Memory o Diskette drives o Fixed disk drives POST also detects the type of error codes that the computer system is a series of error codes. Chapter 3.2 Preliminary Steps to a Remove any peripheral devices from the AC outlet. 3. See Chapter 6, "Error Messages and Codes," for quick...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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.... See the SUPPORT SOFTWARE MAINTENANCE AND SERVICE GUIDE for more detailed troubleshooting information. Reconnect the AC power cord to Chapter 6, "Error Messages and Codes," for detailed information on the drive button. 8. Turn on the computer. Chapter 3.3 Problem Isolation Flowchart The problem isolation flowchart provides a quick reference for identifying malfunctions. It also directs you to the SUPPORT SOFTWARE MAINTENANCE AND SERVICE GUIDE and to a well grounded AC outlet. 7. printer, remove the loopback...
.... See the SUPPORT SOFTWARE MAINTENANCE AND SERVICE GUIDE for more detailed troubleshooting information. Reconnect the AC power cord to Chapter 6, "Error Messages and Codes," for detailed information on the drive button. 8. Turn on the computer. Chapter 3.3 Problem Isolation Flowchart The problem isolation flowchart provides a quick reference for identifying malfunctions. It also directs you to the SUPPORT SOFTWARE MAINTENANCE AND SERVICE GUIDE and to a well grounded AC outlet. 7. printer, remove the loopback...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... ROM location 3. Replace ROM 102 - Memory Size 2 Short System Check memory configuration Error configuration and run SETUP. Chapter 6.2 Power On Self Test Messages An error message results if a problem is turned on. Inspect ROM placement 1 Short 2. incorrect XX000YY ZZ - 201 None RAM failure Refer to resolve the error condition. Keyboard None Keyboard Replace system board. Error Messages and Codes Chapter 6.1 Introduction This chapter provides Power On Self Test error messages, DIAGNOSTIC error codes, and memory error codes. Power On Self Test Error...
... ROM location 3. Replace ROM 102 - Memory Size 2 Short System Check memory configuration Error configuration and run SETUP. Chapter 6.2 Power On Self Test Messages An error message results if a problem is turned on. Inspect ROM placement 1 Short 2. incorrect XX000YY ZZ - 201 None RAM failure Refer to resolve the error condition. Keyboard None Keyboard Replace system board. Error Messages and Codes Chapter 6.1 Introduction This chapter provides Power On Self Test error messages, DIAGNOSTIC error codes, and memory error codes. Power On Self Test Error...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... Beeps Probable Cause Recommended Action 1780 - Disk None Fixed disk drive Run DIAGNOSTICS. Disk 0 None Fixed disk drive 1. System Unit Error system board 2. Replace plasma display Adapter Error 2 Short plasma display controller board controller board 2. Controller Failure controller error 1790 - successful (RESUME ="F1" KEY) None As indicated on None. These error codes help identify possible defective subassemblies. Tables 6-2 through 6-13 list possible error codes, a description of the error condition, and the action required to correct...
... Beeps Probable Cause Recommended Action 1780 - Disk None Fixed disk drive Run DIAGNOSTICS. Disk 0 None Fixed disk drive 1. System Unit Error system board 2. Replace plasma display Adapter Error 2 Short plasma display controller board controller board 2. Controller Failure controller error 1790 - successful (RESUME ="F1" KEY) None As indicated on None. These error codes help identify possible defective subassemblies. Tables 6-2 through 6-13 list possible error codes, a description of the error condition, and the action required to correct...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... test. Verify that speaker is connected. 2. failed. 2. Run SETUP. 5. Memory Error Codes (2xx - module(s) or memory board and retest for error codes 203 - 01 203 - 02 Error during restore of range. 112 - 12 Speed test variable speed mode inoperative. 113 - 01 Protected mode test failed. codes 201 - 01 through 210 - 03. controller board. 2. Check switch settings. 4. Refer to error test failed. Verify cable connections. 3. Replace plasma display checksum failed. Error Code Error Description Recommended Action 114 - 01...
... test. Verify that speaker is connected. 2. failed. 2. Run SETUP. 5. Memory Error Codes (2xx - module(s) or memory board and retest for error codes 203 - 01 203 - 02 Error during restore of range. 112 - 12 Speed test variable speed mode inoperative. 113 - 01 Protected mode test failed. codes 201 - 01 through 210 - 03. controller board. 2. Check switch settings. 4. Refer to error test failed. Verify cable connections. 3. Replace plasma display checksum failed. Error Code Error Description Recommended Action 114 - 01...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... 9, "Jumper and Switch Settings"). codes 301 - 01 through 498 - 00: 402 - 01 Printer data register failed 402 - 02 Printer control register failed. 1. Parallel Printer Error Codes (4xx - Replace the system board and retest. 304 - 01 Keyboard repeat key test failed. 304 - 02 Unable to enter mode 3. 304 - 03 Incorrect scan code from keyboard. 304 - 04 No make code observed. 304 - 05 Cannot disable repeat key feature. 304 - 06...
... 9, "Jumper and Switch Settings"). codes 301 - 01 through 498 - 00: 402 - 01 Printer data register failed 402 - 02 Printer control register failed. 1. Parallel Printer Error Codes (4xx - Replace the system board and retest. 304 - 01 Keyboard repeat key test failed. 304 - 02 Unable to enter mode 3. 304 - 03 Incorrect scan code from keyboard. 304 - 04 No make code observed. 304 - 05 Cannot disable repeat key feature. 304 - 06...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... the printer cable and retest. 5. codes 401 - 01 through 516 - 01: 502 - 01 Video memory test failed. 1. Printer interrupt, loopback, 4. system board (see Chapter 9, "Jumper and Switch Settings"). xx Range) (For External Video Display Units Only) Error Code Error Description Recommended Action 501 - 01 Video controller test failed. Replace the Serial/Parallel and control registers failed. failed. 5. Video Error Codes (5xx - If a printer is turned ON and in the online mode. sure it...
... the printer cable and retest. 5. codes 401 - 01 through 516 - 01: 502 - 01 Video memory test failed. 1. Printer interrupt, loopback, 4. system board (see Chapter 9, "Jumper and Switch Settings"). xx Range) (For External Video Display Units Only) Error Code Error Description Recommended Action 501 - 01 Video controller test failed. Replace the Serial/Parallel and control registers failed. failed. 5. Video Error Codes (5xx - If a printer is turned ON and in the online mode. sure it...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... Diskette type error. 698 - 00 Diskette drive speed not within limits 699 - 00 Drive/media ID error; xx Range) Error Code Error Description Recommended Action 802 - 01 Video memory test failed. 1. Replace system board and retest. xx through 699 - 00: 1. rerun SETUP Table 6-8. Serial Communications Error Codes (11xx - Check the jumper settings on the system board and retest (see Chapter 9, "Jumper and Switch Settings"). 3. Check the diskette power and signal cables. 4. Replace the system board...
... Diskette type error. 698 - 00 Diskette drive speed not within limits 699 - 00 Drive/media ID error; xx Range) Error Code Error Description Recommended Action 802 - 01 Video memory test failed. 1. Replace system board and retest. xx through 699 - 00: 1. rerun SETUP Table 6-8. Serial Communications Error Codes (11xx - Check the jumper settings on the system board and retest (see Chapter 9, "Jumper and Switch Settings"). 3. Check the diskette power and signal cables. 4. Replace the system board...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... the memory expansion board or memory module used. The TEST programs attempt to isolate the memory fault to a specific chip, then generate a memory error code that identifies the system board, memory board, or the defective memory module to a specific memory address. 5103 - 01 Video Attribute Test 5104 - 01 Video Character Set Test 5105 - 01 Video 80 x 25 Mode 9 x 14 Character Cell Test 5106 - 01 Video 80 x 25 Mode 8 x 8 Character Cell Test 1. The memory error code points to replace.
... the memory expansion board or memory module used. The TEST programs attempt to isolate the memory fault to a specific chip, then generate a memory error code that identifies the system board, memory board, or the defective memory module to a specific memory address. 5103 - 01 Video Attribute Test 5104 - 01 Video Character Set Test 5105 - 01 Video 80 x 25 Mode 9 x 14 Character Cell Test 5106 - 01 Video 80 x 25 Mode 8 x 8 Character Cell Test 1. The memory error code points to replace.
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... Y ZZ Failed data bit. Values are the key identification points for determining memory locations. Ignore Memory Locations After identifying X and Y use Figures 6-1, 6-2, 6-3, and 6-4 to the design of the COMPAQ PORTABLE 386 Personal Computer, the remaining codes in an 8 digit format (XX000Y ZZ). Replace the 4 Megabyte Memory Extension Board with PN 107687-001. The XX and Y alphanumeric codes are : || | | 00, 01, 02, 04, 08, 10...
... Y ZZ Failed data bit. Values are the key identification points for determining memory locations. Ignore Memory Locations After identifying X and Y use Figures 6-1, 6-2, 6-3, and 6-4 to the design of the COMPAQ PORTABLE 386 Personal Computer, the remaining codes in an 8 digit format (XX000Y ZZ). Replace the 4 Megabyte Memory Extension Board with PN 107687-001. The XX and Y alphanumeric codes are : || | | 00, 01, 02, 04, 08, 10...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... tab and disconnect the LED/speaker and keyboard cables from the system board (Figure 8-14). The second slot allows memory expansion using any of the internal modems. Both the COMPAQ 1200 Baud Internal Modem and the COMPAQ 2400 Baud Internal Modem, are approved for use with the COMPAQ PORTABLE 386 Personal Computer. Remove the rear panel (see Section 8.8). Chapter 8.9 Internal Modems To remove either the COMPAQ 1200...
... tab and disconnect the LED/speaker and keyboard cables from the system board (Figure 8-14). The second slot allows memory expansion using any of the internal modems. Both the COMPAQ 1200 Baud Internal Modem and the COMPAQ 2400 Baud Internal Modem, are approved for use with the COMPAQ PORTABLE 386 Personal Computer. Remove the rear panel (see Section 8.8). Chapter 8.9 Internal Modems To remove either the COMPAQ 1200...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... the 4 megabyte memory extension board. A second memory upgrade kit can be used only when connected to the memory expansion process. o 4 Megabyte Memory Expansion Board comes standard with four sockets and one megabyte of RAM is in the COMPAQ PORTABLE 386 Personal Computer. Each memory expansion board (or combination) fits into the same options compartment slot in the form of a memory upgrade kit (two 512 Kbyte memory modules), which comes standard...
... the 4 megabyte memory extension board. A second memory upgrade kit can be used only when connected to the memory expansion process. o 4 Megabyte Memory Expansion Board comes standard with four sockets and one megabyte of RAM is in the COMPAQ PORTABLE 386 Personal Computer. Each memory expansion board (or combination) fits into the same options compartment slot in the form of a memory upgrade kit (two 512 Kbyte memory modules), which comes standard...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... may result in a COMPAQ PORTABLE 386 Personal Computer, the SETUP program must be used . o E3, E4, E8, and E9 set the parallel interface options. o E5 and E6 enable or disable the fixed disk drive and indicate whether the primary or secondary I/O address is changed only when the system configuration is used as base memory. o E19 enables or disables the fail safe timer. Chapter 9. These settings need to be run to run...
... may result in a COMPAQ PORTABLE 386 Personal Computer, the SETUP program must be used . o E3, E4, E8, and E9 set the parallel interface options. o E5 and E6 enable or disable the fixed disk drive and indicate whether the primary or secondary I/O address is changed only when the system configuration is used as base memory. o E19 enables or disables the fail safe timer. Chapter 9. These settings need to be run to run...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... plasma display in AUTO mode (20 MHz/8 MHz when accessing diskette drive) (default). Jumper E20 - Jumper E21 - The monitor used with plasma display in HIGH mode (always 20 MHz Table 9-9. The following sections provide jumper and configuration switch locations and instructions on in dual (CGA) mode (3DX, B800) (default). E19, Pins 1 and 2 Fail safe timer enabled (default). E19, Pins 2 and 3 Fail safe timer disabled. Selects 20 MHz 80387 Coprocessor Installation Jumper Setting Function...
... plasma display in AUTO mode (20 MHz/8 MHz when accessing diskette drive) (default). Jumper E20 - Jumper E21 - The monitor used with plasma display in HIGH mode (always 20 MHz Table 9-9. The following sections provide jumper and configuration switch locations and instructions on in dual (CGA) mode (3DX, B800) (default). E19, Pins 1 and 2 Fail safe timer enabled (default). E19, Pins 2 and 3 Fail safe timer disabled. Selects 20 MHz 80387 Coprocessor Installation Jumper Setting Function...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... lists appropriate switch settings for Jumper JP3. Table 9-14. Serial/Parallel Interface Board Switch Settings Assy No. 000570) Selects Monitor Type Jumper Setting Function P1, Pins 1 and 2 Selects a COMPAQ Color Monitor or compatible enhanced color monitor (default). Jumper JP3 - Table 9-15. Jumper JP3 Jumper JP3 is shown in both Figures 9-2 and 9-3. Selects RGB or COMPAQ Dual Mode Monitor Jumper Setting Function JP3, Pins 1 and 2 Selects COMPAQ Dual Mode Monitor (3xxh) (default...
... lists appropriate switch settings for Jumper JP3. Table 9-14. Serial/Parallel Interface Board Switch Settings Assy No. 000570) Selects Monitor Type Jumper Setting Function P1, Pins 1 and 2 Selects a COMPAQ Color Monitor or compatible enhanced color monitor (default). Jumper JP3 - Table 9-15. Jumper JP3 Jumper JP3 is shown in both Figures 9-2 and 9-3. Selects RGB or COMPAQ Dual Mode Monitor Jumper Setting Function JP3, Pins 1 and 2 Selects COMPAQ Dual Mode Monitor (3xxh) (default...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... fixed disk drive expansion units configured this keeps the system operational and the stored data intact if the hardware for one drive may be used as a normal external fixed disk drive for duplexing is that came with system ROM revision K.0P or later. o Duplexing. The options are connected to a single fixed disk drive controller. NOTE: For information on removal and replacement, see Chapter 9, "Jumper and Switch Settings." Example: With two 300 megabyte fixed disk drives installed in...
... fixed disk drive expansion units configured this keeps the system operational and the stored data intact if the hardware for one drive may be used as a normal external fixed disk drive for duplexing is that came with system ROM revision K.0P or later. o Duplexing. The options are connected to a single fixed disk drive controller. NOTE: For information on removal and replacement, see Chapter 9, "Jumper and Switch Settings." Example: With two 300 megabyte fixed disk drives installed in...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... the fixed disk drive expansion unit. However, if you are running the fixed disk drive expansion unit at the secondary address, you must install the EXTDISK.SYS device driver in memory. Chapter 10.3 Setting Up the Fixed Disk Drive Expansion Unit The EXTDISK.SYS Device Driver If you are running the fixed disk drive expansion unit at the primary address, you do not need to four partitions. After you run SETUP, insert...
... the fixed disk drive expansion unit. However, if you are running the fixed disk drive expansion unit at the secondary address, you must install the EXTDISK.SYS device driver in memory. Chapter 10.3 Setting Up the Fixed Disk Drive Expansion Unit The EXTDISK.SYS Device Driver If you are running the fixed disk drive expansion unit at the primary address, you do not need to four partitions. After you run SETUP, insert...
Compaq Portable 386 Personal Computer Maintenance and Service Guide
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... partition is configured at the primary address, that is best able to format each write and automatically corrects erroneous writes by relocating data to your system may not exceed 24. SFT LAN operation helps ensure data integrity by duplicating data files on your MS-DOS Reference Guide. If the fixed disk drive expansion unit is created with the menu driven FDISK utility...
... partition is configured at the primary address, that is best able to format each write and automatically corrects erroneous writes by relocating data to your system may not exceed 24. SFT LAN operation helps ensure data integrity by duplicating data files on your MS-DOS Reference Guide. If the fixed disk drive expansion unit is created with the menu driven FDISK utility...