HP Pro MS219la Support and Manuals
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Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 6
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...-Main ...30 Computer Setup-Advanced 31 Computer Setup-Power 32 Computer Setup-Boot ...32 Computer Setup-Exit ...33 BIOS updates ...33
5 Software Troubleshooting ...34 Updating Drivers ...34 Microsoft System Restore ...34 Software Program and Hardware Driver Reinstallation 35 Creating data backup discs ...36 Clearing CMOS and password settings 36 Troubleshooting ...39 Computer does not start...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 36
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...) Utility Main Menu
Heading
Table
Main
Computer Setup-Main on page 30
Advanced
Computer Setup-Advanced on page 31
Boot
Computer Setup-Boot on page 32
Power
Computer Setup-Power on page 32
Exit
Computer Setup-Exit on page 33
Computer Setup-Main
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. If you...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 37
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... Extended Self-Test
System Information
(view only)
● Installed Memory
● Memory Bank 1
● Memory Bank 2
● BIOS Revision
● Core Version
● Model Number
● Product Number
● Build ID
Computer Setup-Advanced
NOTE: Support for specific Computer Setup options may cause your system to malfunction. Setting items on this menu to disable/enable the...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 38
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... on the hardware configuration.
Table 4-3 Computer Setup-Advanced (continued)
Change Supervisor Password
Allows you to change the user password.
Allows you to change the supervisor password.
Change User Password
Allows you to set the on the hardware configuration.
Computer Setup-Boot
NOTE: Support for specific Computer Setup options may vary depending on -board audio...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 39
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...
Description Press Enter to discard changes.
BIOS updates
HP periodically releases system BIOS updates, which are available from the HP website. The BIOS revision number is listed.
5.
Priority
HDD Group Boot Priority
Specifies boot device priority within bootable network devices. These updates often contain fixes for specific Computer Setup options may vary depending on the Main...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 40
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... . Updating Drivers
A driver is installed, the operating system automatically creates a restore point before the current software problem existed. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of the software, you want to repair it adds the new software. You can also set restore points manually. or - 5 Software Troubleshooting
Your...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 41
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...and then click Next. 4. Software Program and Hardware Driver Reinstallation 35 To manually add restore points: 1. Under Protection Settings, select the disk for example, discs or the ...you uninstall a program, be sure you initially installed it by using the Recovery Manager program (select models only). Follow the on-screen instructions. Close all open programs. 2. To start a...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 42
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...settings. c. If you are finished recovering software programs or hardware drivers. This feature compares the data on -screen instructions. 5. Also, use software that is installed on your hard disk drive with the uninstall process. To clear the CMOS, perform the following steps:
36 Chapter 5 Software Troubleshooting...CMOS and password settings
When ...need to manually enable this ...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 47
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...://www.hp.com/support
Select your country/region and language, search on your computer model number, and then search on the bottom of paper, or other less reflective surface under the mouse.
For detailed cleaning instructions, go... want to use the arrow keys on the number key pad.
Troubleshooting 41 For an optical mouse:
● Clean the optical mouse: Gently wipe the light sensor...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 48
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... for response on the underside of inactivity. NOTE: During these problems:
● Ensure you are examples;
Then turn on the same level as the receiver, within 30 cm (12 inches) during initial setup or for 5 to 10 seconds.
42 Chapter 5 Software Troubleshooting Check that the receiver did not time out instead, move the...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 50
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...the tray. Run the wireless setup wizard:
1.
Possible solution
Contact your ISP for your Internet connection type. Follow the on -screen instructions. Click the Start button.
...then click Device Manager.
3. For detailed information about restoring and updating drivers, see "Updating drivers".
44 Chapter 5 Software Troubleshooting Use Device Manager to open the wizard.
4. Wait at ...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 52
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...
Install the device driver provided with the computer.
Disable the automatic settings in an unsupported format.
Display Video Are Missing or
Corrupt.
2. Select Search automatically for an update. Contact the device vendor directly for updated driver software.
6.
Open the file in a supported format. Error message: Files Needed To 1. Right-click TV tuner (select models...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 54
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... slot and the LED is one of the supported types: Memory Stick (MS), Memory Stick Pro (MS Pro), MultiMediaCard (MMC), Secure Digital (SD), Secure Digital HighCapacity (SDHC), or Extreme Digital (xD).
Ensure the memory card is on. Replace the memory card if necessary.
48 Chapter 5 Software Troubleshooting
Clean the contacts with a lint-free cloth and...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 56
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... it will prompt you the specific number of discs in the recovery disc set . NOTE: If your system does not detect a recovery partition, it (for your computer model (typically 1-3 DVD discs). The number of blank discs needed to continue. 3. The next time you create. 4. Close all peripheral devices from HP Support. Through the hard disk...
Maintenance and Service Guide: Pro All-in-One ms218/219 - Page 60
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right-side components 2
S software problems 34 software reinstallation 35 speaker
spare part number 5 speakers 2
removing 20 stand assembly 12 system board
removing 27 spare part number 3 system board shield, removing 20 system recovery options 50
T thermal module
removing 24 spare part number 5
U updating drivers 34 USB 2.0 1
W web cam cable, spare part
number 4 webcam 2 webcam module
removing 21...
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