Maintenance and Service Guide
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...Bottom cover ...64 Keyboard battery ...65 Keyboard plate ...67 TouchPad button board ...68 Keyboard ...69 Memory card reader board ...72 Keyboard base I/O board ...73 Keyboard base power connector cable 75 Hinge assembly ...76 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI 77 Using Computer Setup ...77 Starting Computer Setup ...77 Navigating and selecting in Computer Setup 77 Restoring factory settings in Computer Setup 79 Updating the BIOS ...79 Determining the BIOS version 79 Downloading a BIOS update 80 Using MultiBoot ...80 About the boot device order ...80...
...Bottom cover ...64 Keyboard battery ...65 Keyboard plate ...67 TouchPad button board ...68 Keyboard ...69 Memory card reader board ...72 Keyboard base I/O board ...73 Keyboard base power connector cable 75 Hinge assembly ...76 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI 77 Using Computer Setup ...77 Starting Computer Setup ...77 Navigating and selecting in Computer Setup 77 Restoring factory settings in Computer Setup 79 Updating the BIOS ...79 Determining the BIOS version 79 Downloading a BIOS update 80 Using MultiBoot ...80 About the boot device order ...80...
Maintenance and Service Guide
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... Name Processor Chipset Graphics Panel Memory Storage Audio and video Description Tablet: HP Pro x2 612 G1 Keyboard base: HP Pro x2 612 G1 Power Keyboard Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard ● Intel®...board Supports up to 8096-MB maximum Supports M.2 solid-state drive SS 2280: ● 256-GB, M2, SATA-3 ● 256-GB, M2, SATA-3, SED, OPAL2 ● 180-GB, M2, SATA-3 ● 180-GB, M2, SATA-3, SED, OPAL1 ● 128-GB, M2, SATA-3 ● 64-GB, M2, SATA-3 2-MP, 1080p front-facing webcam...
... Name Processor Chipset Graphics Panel Memory Storage Audio and video Description Tablet: HP Pro x2 612 G1 Keyboard base: HP Pro x2 612 G1 Power Keyboard Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard ● Intel®...board Supports up to 8096-MB maximum Supports M.2 solid-state drive SS 2280: ● 256-GB, M2, SATA-3 ● 256-GB, M2, SATA-3, SED, OPAL2 ● 180-GB, M2, SATA-3 ● 180-GB, M2, SATA-3, SED, OPAL1 ● 128-GB, M2, SATA-3 ● 64-GB, M2, SATA-3 2-MP, 1080p front-facing webcam...
Maintenance and Service Guide
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... of wireless module (select models only) Two built-in WWAN antennas Support for the following WWAN modules: ● HP hs3110 HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HPSA+ Mobile Broadband Module ● HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module Tablet: ● Docking ● Headphone/microphone combo ● Micro SD ● Micro SIM ● Smart card ● USB 3.0 ● 4.5-mm multi-pin power Keyboard...
... of wireless module (select models only) Two built-in WWAN antennas Support for the following WWAN modules: ● HP hs3110 HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HPSA+ Mobile Broadband Module ● HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module Tablet: ● Docking ● Headphone/microphone combo ● Micro SD ● Micro SIM ● Smart card ● USB 3.0 ● 4.5-mm multi-pin power Keyboard...
Maintenance and Service Guide
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... operation. Provides light for the internal fan to cycle on using streaming video. Swipe from the Start screen, select the HP Support Assistant app. NOTE: The computer fan starts up automatically to cool internal components. When the tablet is normal for rear webcam photos. or - Tablet edge components Item (1) (2) (3) (4) (5) (6) Component Fingerprint reader (select models only) Vents (2) Webcam (rear) Camera flash Autorotate button Volume button Description Allows a fingerprint logon to Windows, instead of the touch screen...
... operation. Provides light for the internal fan to cycle on using streaming video. Swipe from the Start screen, select the HP Support Assistant app. NOTE: The computer fan starts up automatically to cool internal components. When the tablet is normal for rear webcam photos. or - Tablet edge components Item (1) (2) (3) (4) (5) (6) Component Fingerprint reader (select models only) Vents (2) Webcam (rear) Camera flash Autorotate button Volume button Description Allows a fingerprint logon to Windows, instead of the touch screen...
Maintenance and Service Guide
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... computer is connected to external power and the battery is charged from the right edge of personal injury, adjust the volume before putting on , slide the switch to turn on the tablet. ● When the computer is in (microphone) jack AC adapter/Battery light Description ● To decrease speaker volume, press the - From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of the button. ●...
... computer is connected to external power and the battery is charged from the right edge of personal injury, adjust the volume before putting on , slide the switch to turn on the tablet. ● When the computer is in (microphone) jack AC adapter/Battery light Description ● To decrease speaker volume, press the - From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of the button. ●...
Maintenance and Service Guide
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...: To prevent damage to the keyboard base. Item Component (3) DisplayPort (4) USB 3.0 charging (powered) port (5) Right side Memory card reader Description ● Blinking amber: A battery that supports both audio-out (headphone) and audio-in (microphone) jack Docking connector USB 3.0 port Description Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE: Be sure that the device cable has 4-conductor connector that is connected to use a powered port. Connects an optional USB device, such as SD. Reads data...
...: To prevent damage to the keyboard base. Item Component (3) DisplayPort (4) USB 3.0 charging (powered) port (5) Right side Memory card reader Description ● Blinking amber: A battery that supports both audio-out (headphone) and audio-in (microphone) jack Docking connector USB 3.0 port Description Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE: Be sure that the device cable has 4-conductor connector that is connected to use a powered port. Connects an optional USB device, such as SD. Reads data...
Maintenance and Service Guide
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... part number listing 31 and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna) I/O bezel for use in North America (includes double-sided adhesive) Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, micro SIM slot, power connector, and USB port) Plastic Kit (includes fingerprint reader bezel, orientation switch actuator, power button actuator, and volume button actuator) Cable Kit (includes TouchScreen board cable) 12.5-in, FHD, LED, TouchScreen display panel...
... part number listing 31 and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna) I/O bezel for use in North America (includes double-sided adhesive) Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, micro SIM slot, power connector, and USB port) Plastic Kit (includes fingerprint reader bezel, orientation switch actuator, power button actuator, and volume button actuator) Cable Kit (includes TouchScreen board cable) 12.5-in, FHD, LED, TouchScreen display panel...
Maintenance and Service Guide
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... information on supported parts for the tablet/keyboard, go to follow the on the replacement back cover. Back cover Description For use on tablet models equipped with a fingerprint reader For use on tablet models not equipped with display panel facing down with the bottom edge toward you are removed from the tablet. 3. Remove the four Phillips PM1x4 screws (2). Turn the tablet upside down , make sure the work surface...
... information on supported parts for the tablet/keyboard, go to follow the on the replacement back cover. Back cover Description For use on tablet models equipped with a fingerprint reader For use on tablet models not equipped with display panel facing down with the bottom edge toward you are removed from the tablet. 3. Remove the four Phillips PM1x4 screws (2). Turn the tablet upside down , make sure the work surface...
Maintenance and Service Guide
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... battery. Remove the back cover (see Tablet battery on page 44). Disconnect the power from the tablet by unplugging the power cord from the tablet. 4. Detach the RTC battery (2) from the system board (see Back cover on , and then shut it down through the operating system. 2. Description Fan (includes cable) Spare part number 766618-001 Tablet replacement procedures 51 Disconnect the tablet battery cable from the system board...
... battery. Remove the back cover (see Tablet battery on page 44). Disconnect the power from the tablet by unplugging the power cord from the tablet. 4. Detach the RTC battery (2) from the system board (see Back cover on , and then shut it down through the operating system. 2. Description Fan (includes cable) Spare part number 766618-001 Tablet replacement procedures 51 Disconnect the tablet battery cable from the system board...
Maintenance and Service Guide
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... and output devices on -screen instructions. Turn on -screen instructions. - To start Computer Setup, follow the on or restart the computer, and then press esc while the "Press the ESC key for the types of devices installed, the startup sequence of the computer, and the amount of the screen. NOTE: Use extreme care when making changes in Computer Setup, follow the on the system (such as disk drives, display, keyboard, mouse, and printer...
... and output devices on -screen instructions. Turn on -screen instructions. - To start Computer Setup, follow the on or restart the computer, and then press esc while the "Press the ESC key for the types of devices installed, the startup sequence of the computer, and the amount of the screen. NOTE: Use extreme care when making changes in Computer Setup, follow the on the system (such as disk drives, display, keyboard, mouse, and printer...
Maintenance and Service Guide
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... installing and troubleshooting the file. Start Computer Setup. 2. Use a pointing device or the arrow keys to select Main > Ignore Changes and Exit, and then press enter. or - NOTE: Your password settings and security settings are packaged in the lower-right corner of the screen, and then follow the on -screen instructions. 5. BIOS version information (also known as ROM date and System BIOS) can be available on -screen instructions. - Restoring factory settings in Computer Setup...
... installing and troubleshooting the file. Start Computer Setup. 2. Use a pointing device or the arrow keys to select Main > Ignore Changes and Exit, and then press enter. or - NOTE: Your password settings and security settings are packaged in the lower-right corner of the screen, and then follow the on -screen instructions. 5. BIOS version information (also known as ROM date and System BIOS) can be available on -screen instructions. - Restoring factory settings in Computer Setup...
Maintenance and Service Guide
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... not download or install a BIOS update while the computer is running on the screen after it to install the update. Boot devices can delete the downloaded file from the AC outlet. From the Start screen, type support, and then select the HP Support Assistant app. 2. If no instructions are revealed on battery power, docked in which is enabled at the factory, controls the order in an optional docking device, or connected to your computer to reliable external power using...
... not download or install a BIOS update while the computer is running on the screen after it to install the update. Boot devices can delete the downloaded file from the AC outlet. From the Start screen, type support, and then select the HP Support Assistant app. 2. If no instructions are revealed on battery power, docked in which is enabled at the factory, controls the order in an optional docking device, or connected to your computer to reliable external power using...
Maintenance and Service Guide
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... Boot startup location menu is displayed at the bottom of the screen. 2. Press f9. 3. Use the arrow keys to select Advanced > Boot Options > MultiBoot Express Boot Popup Delay (Sec), and then press enter. 4. To start according to the current MultiBoot settings, wait for the diagnostic tools, in the following choices: ● To specify a boot device from issues that it defaults to start HP PC Hardware Diagnostics UEFI: 1. Connected USB drive 82 Chapter 6 Computer Setup (BIOS...
... Boot startup location menu is displayed at the bottom of the screen. 2. Press f9. 3. Use the arrow keys to select Advanced > Boot Options > MultiBoot Express Boot Popup Delay (Sec), and then press enter. 4. To start according to the current MultiBoot settings, wait for the diagnostic tools, in the following choices: ● To specify a boot device from issues that it defaults to start HP PC Hardware Diagnostics UEFI: 1. Connected USB drive 82 Chapter 6 Computer Setup (BIOS...
Maintenance and Service Guide
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... computer. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Using HP Software Setup HP Software Setup can also find contact information from the system. 1. Using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. When prompted, press any software that you restore the operating system, as well as drivers, software, and utilities. For more information on the computer are permanently removed. From the Start screen, type HP Software Setup. 2. See the Worldwide Telephone Numbers booklet...
... computer. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Using HP Software Setup HP Software Setup can also find contact information from the system. 1. Using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. When prompted, press any software that you restore the operating system, as well as drivers, software, and utilities. For more information on the computer are permanently removed. From the Start screen, type HP Software Setup. 2. See the Worldwide Telephone Numbers booklet...
Maintenance and Service Guide
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... volume 6 Windows 5 C Cable Kit spare part number 31 Cable Kit, spare part number 22 cables, service considerations 35 camera flash 6 caps lock light 10 card reader board removal 52 spare part number 18, 28, 52 carrrying case, spare part numbers 25 carrying case, spare part numbers 22, 25 chipset, product description 1 components display 5 keyboard base 8 keys 9 left side 11 lights 10 rear 13 right side 12 tablet edge 6 top 8 TouchPad 11 connectors docking 8, 12 power 11 connectors, service considerations 35 D display components 5 display panel...
... volume 6 Windows 5 C Cable Kit spare part number 31 Cable Kit, spare part number 22 cables, service considerations 35 camera flash 6 caps lock light 10 card reader board removal 52 spare part number 18, 28, 52 carrrying case, spare part numbers 25 carrying case, spare part numbers 22, 25 chipset, product description 1 components display 5 keyboard base 8 keys 9 left side 11 lights 10 rear 13 right side 12 tablet edge 6 top 8 TouchPad 11 connectors docking 8, 12 power 11 connectors, service considerations 35 D display components 5 display panel...
Maintenance and Service Guide
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... 9 Windows 9 L left-side components 11 light components 10 lights AC adapter/battery 7, 11 caps lock 10 microphone mute 10 mute 10 network 13 num lock 10 RJ-45 13 TouchPad 10 webcam 5 wireless 10 M memory card reader 7, 12 memory card reader board removal 72 spare part number 21, 26, 72 memory, product description 1 microphone location 5 product description 1 microphone jack 7, 12 microphone mute light 10 model name 1 monitor port 13 mouse, spare part numbers 25 mute light 10 N network jack 13 network light 13 num lk key 9 num lock light 10 numeric keypad 9 O operating system...
... 9 Windows 9 L left-side components 11 light components 10 lights AC adapter/battery 7, 11 caps lock 10 microphone mute 10 mute 10 network 13 num lock 10 RJ-45 13 TouchPad 10 webcam 5 wireless 10 M memory card reader 7, 12 memory card reader board removal 72 spare part number 21, 26, 72 memory, product description 1 microphone location 5 product description 1 microphone jack 7, 12 microphone mute light 10 model name 1 monitor port 13 mouse, spare part numbers 25 mute light 10 N network jack 13 network light 13 num lk key 9 num lock light 10 numeric keypad 9 O operating system...
Maintenance and Service Guide 1
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... Processor Panel Memory Storage Audio and video Sensor Wireless networking External expansion Ports Power requirements Operating system Serviceability Description HP Pro Slate 12 Tablet Qualcomm APQ8074AB Quad Core, 2.3GHz with GPS for models without WWAN capability Qualcomm APQ8074AB Quad Core, 2.3GHz without GPS for models with WWAN capability 12.3 LED UXGA UWVA BrightView (1600x1200) Touchscreen display assembly 2GB RAM memory, integrated onto system board 32 GB eMMC, integrated onto system board Supports external...
... Processor Panel Memory Storage Audio and video Sensor Wireless networking External expansion Ports Power requirements Operating system Serviceability Description HP Pro Slate 12 Tablet Qualcomm APQ8074AB Quad Core, 2.3GHz with GPS for models without WWAN capability Qualcomm APQ8074AB Quad Core, 2.3GHz without GPS for models with WWAN capability 12.3 LED UXGA UWVA BrightView (1600x1200) Touchscreen display assembly 2GB RAM memory, integrated onto system board 32 GB eMMC, integrated onto system board Supports external...
Maintenance and Service Guide 1
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... this chapter should only be removed, replaced, and/or loosened when servicing the tablet. For complete and current information on -screen instructions. Turn off , turn the tablet on a flat surface, display panel side down , make sure the work surface is clear of each screw size and location during removal and replacement. Disconnect all external devices from the display panel assembly. 4. If you . 2. NOTE: HP continually improves and changes product parts. Accessing these steps: 1.
... this chapter should only be removed, replaced, and/or loosened when servicing the tablet. For complete and current information on -screen instructions. Turn off , turn the tablet on a flat surface, display panel side down , make sure the work surface is clear of each screw size and location during removal and replacement. Disconnect all external devices from the display panel assembly. 4. If you . 2. NOTE: HP continually improves and changes product parts. Accessing these steps: 1.
Maintenance and Service Guide 1
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... solutions. Under BACKUP & RESTORE, select one of the following: ● Back up my data-Select the check box to enable backing up app data, wireless passwords, and other settings to Internet servers, or clear the check box to disable this feature. ● Backup account-Select an email account for backing up & reset. 3. If you when it is always changing, and updating apps, widgets...
... solutions. Under BACKUP & RESTORE, select one of the following: ● Back up my data-Select the check box to enable backing up app data, wireless passwords, and other settings to Internet servers, or clear the check box to disable this feature. ● Backup account-Select an email account for backing up & reset. 3. If you when it is always changing, and updating apps, widgets...
Maintenance and Service Guide 1
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... 1 service considerations cables 10 connectors 10 plastic parts 10 serviceability, product description 1 SIM slot, location 2 speaker location 2 removal 19 spare part number 4, 7, 19 Speaker Kit, spare part number 4, 7, 19 storage, product description 1 system board removal 25 spare part number 4, 5, 25 T tablet major components 4 spare part number 6, 7, 8 specifications 29 tools required 10 transporting guidelines 12 U USB 2.0 port, location 2 USB sub board spare part number 8 V video, product description 1 volume button board removal 19 spare part number 19 volume control buttons location...
... 1 service considerations cables 10 connectors 10 plastic parts 10 serviceability, product description 1 SIM slot, location 2 speaker location 2 removal 19 spare part number 4, 7, 19 Speaker Kit, spare part number 4, 7, 19 storage, product description 1 system board removal 25 spare part number 4, 5, 25 T tablet major components 4 spare part number 6, 7, 8 specifications 29 tools required 10 transporting guidelines 12 U USB 2.0 port, location 2 USB sub board spare part number 8 V video, product description 1 volume button board removal 19 spare part number 19 volume control buttons location...
