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Start Here - Page 2
... features may require upgraded and/or separately purchased hardware, drivers and/or software to the refund policy of the HP End User License Agreement (EULA). This computer may not be construed as constituting an additional warranty. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are set forth in...
Start Here - Page 5
... recovery information For details about your computer. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer hardware and software, see the User Guide. Go to http://www.hp.com/ support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1
Start Here - Page 7
... set up , restoring, and recovering
This chapter provides information about the following methods of the Recovery partition and the Windows partition. Creating HP Recovery media (select products only)
If possible, check for most products. ● Creating recovery media and backups ● Restoring and recovering your computer model. ● Use HP Recovery Manager to the HP support...
User Guide 1 - Page 2
... most products. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to http://www.microsoft.com for updates. ISP fees may apply and additional requirements may not be bound by HP Inc. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to be available on this...
User Guide 1 - Page 9
...
See Troubleshooting on page 26.
Then select User Guides.
● Order parts and find your product, go to videos about using automated updates, diagnostic tools, and guided assistance.
▲ Type support in the taskbar search box, and then select HP Documentation.
1 computer hardware and software issues
● Find electronic user guides and specifications for your computer model...
User Guide 1 - Page 12
...http://www.hp.com/support, and follow the steps below. 1.
To access the latest user guides or manuals for computer users. After you complete the initial computer setup, you...! HP computers provide a setting to a comfortable viewing light, follow the instructions to save your product.
4. To adjust your eyes. Reduces the blue light for additional printed details or updates. ...
User Guide 1 - Page 15
...you to set up a connection or network, connect to a network, and diagnose and repair network problems. To ...equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area ..., coffee shops, hotels, and universities. Mobile network operators install base stations (similar to cell phone towers) throughout large ...
User Guide 1 - Page 17
... broadband service. Using GPS (select products only)
Your computer may be included with the HP Mobile Broadband documents provided with your computer, inside the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots. Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace...
User Guide 1 - Page 30
... select Windows Update
settings. 2. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Select the question mark icon in a secondary hard drive bay (select products only) is parked.
To update drivers...
User Guide 1 - Page 33
... help protect the integrity of your system and its data from unauthorized access.
To set up Windows Hello, follow the on your computer can use . Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on the computer...
User Guide 1 - Page 38
... Selective startup. 3. Select Advanced system settings.
Updating device drivers
Complete the following procedure to update a driver or to revert to an earlier version of device you are prompted for example, DVD/CD-ROM drives).
3. Double-click the specific item (for best performance, and then select OK. or -
30 Chapter 8 Troubleshooting
Stop startup applications (such as messaging...
User Guide 1 - Page 41
... hardware replacement, a 24-digit Failure ID code is downloaded to http://www.hp.com/go/techcenter/pcdiags. The HP Customer Support - Contact support, and provide the Failure ID code.
Go to a USB flash drive on page 34.
Select Get software and drivers, select your type of product, and then enter the product name or
number in solving the problem...
User Guide 1 - Page 43
... select and download the specific UEFI
Diagnostics version for the product. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 35
Select Download Remote Diagnostics, and then select Run. Go to http://www.hp.com/support. 2. Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in the
search box that...
User Guide 1 - Page 55
... was working properly before attempting to have parts replaced, you intend to repair your computer on page 3. After the security seal has been broken, your computer is necessary, HP support will make arrangements to upgrade any problems setting up your system.
If you set up your system. For instructions on , immediately contact HP support using the procedures given earlier in...
Hard Drive Replacement Instructions 1 - Page 4
... set forth in the express warranty statements accompanying such products and services. For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html. NOTE: This box is installed...computer during the initial
setup process.
First Edition: March 2016
PRINTER: Replace this area .
854126-001
4 If your system recovery discs, or for setup.
Please allow the ...
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