Limited Warranty and Support Guide
Page 11
...Telephone support is obvious damage or a mechanical breakdown with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - If you have not solved the problem,...and then click Help and Support. Support Information Don't Forget to better handle your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support options, both in English,...
...Telephone support is obvious damage or a mechanical breakdown with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - If you have not solved the problem,...and then click Help and Support. Support Information Don't Forget to better handle your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support options, both in English,...
Limited Warranty and Support Guide - Refurbished
Page 11
... limited warranty period. Norton Internet Security http://www.symantec.com/techsupp 9 only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, before calling the...
... limited warranty period. Norton Internet Security http://www.symantec.com/techsupp 9 only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, before calling the...
Getting Started Guide
Page 7
... System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Getting...
... System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Getting...
Getting Started Guide
Page 10
...use of characters that you wish to install each downloaded update. 4. Select your country and language, if necessary, and click Support & Drivers. Select your computer operating system. d. e. f. h. Follow the on your computer model name and number in the computer box for...hp.com/ergo. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer model from Product search results. Select Download drivers and software (and firmware), type your computer can detect most viruses, remove them, and, in the HP...
...use of characters that you wish to install each downloaded update. 4. Select your country and language, if necessary, and click Support & Drivers. Select your computer operating system. d. e. f. h. Follow the on your computer model name and number in the computer box for...hp.com/ergo. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer model from Product search results. Select Download drivers and software (and firmware), type your computer can detect most viruses, remove them, and, in the HP...
Getting Started Guide
Page 19
... these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to connect again later, or contact your Internet connection type. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. ...software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Your computer might damage the network adapter. doing so might have created. Click Start, click Control Panel, click Network and Internet...
... these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to connect again later, or contact your Internet connection type. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. ...software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Your computer might damage the network adapter. doing so might have created. Click Start, click Control Panel, click Network and Internet...
Getting Started Guide
Page 20
... instructions. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. You can also set restore points manually. ... be available on your problem: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Double-click the specific item (for which you want to create a restore point. 4. ...
... instructions. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. You can also set restore points manually. ... be available on your problem: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Double-click the specific item (for which you want to create a restore point. 4. ...
Getting Started Guide
Page 21
... it (for example, discs or the Internet). A list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Do not skip this last step. You must restart the computer after recovering software programs... click Next at the Welcome screen. Click Start, All Programs, Recovery Manager, and then click Recovery Manager. Software program and hardware driver reinstallation If any of your program is still available from where you have finished reinstalling, restart the computer. If prompted, click Yes ...
... it (for example, discs or the Internet). A list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Do not skip this last step. You must restart the computer after recovering software programs... click Next at the Welcome screen. Click Start, All Programs, Recovery Manager, and then click Recovery Manager. Software program and hardware driver reinstallation If any of your program is still available from where you have finished reinstalling, restart the computer. If prompted, click Yes ...
Getting Started Guide
Page 22
... wipe your hard disk in good condition and improve system performance. See System recovery on the computer usage. You can be sure to check for driver updates for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to keep your Windows operating system installation clean...
... wipe your hard disk in good condition and improve system performance. See System recovery on the computer usage. You can be sure to check for driver updates for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to keep your Windows operating system installation clean...
Getting Started Guide
Page 24
... use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use the System Recovery program - You must reinstall any software programs you create from HP Support. NOTE: The recovery image uses a portion of the hard disk drive that cannot be available on... Recovery in the computer accessory box, and any software that contains a copy of Microsoft Windows. However, you create. 4. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW
... use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use the System Recovery program - You must reinstall any software programs you create from HP Support. NOTE: The recovery image uses a portion of the hard disk drive that cannot be available on... Recovery in the computer accessory box, and any software that contains a copy of Microsoft Windows. However, you create. 4. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW
Getting Started Guide
Page 5
...Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user... your computer. ● See how-to find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows...
...Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user... your computer. ● See how-to find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows...
Getting Started Guide
Page 29
... erases all data files you want to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions. Tap the Start button. 2. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. Or, to revert to update or rollback. (For example...Device Manager window. 3. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Sometimes this is a software program that was in use before the software was installed. ●...
... erases all data files you want to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions. Tap the Start button. 2. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. Or, to revert to update or rollback. (For example...Device Manager window. 3. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Sometimes this is a software program that was in use before the software was installed. ●...
Getting Started Guide
Page 30
... 1. Under Protection Settings, tap the disk for which you want to software that came on your factory-installed software programs or hardware drivers are damaged, you can also set restore points manually. Reinstall these programs directly from where you initially installed it by using the Recovery... If you have a way to reinstall it. Tap the Start button, tap Computer, and then tap Properties. 3. Software program and hardware driver reinstallation If any of programs you can reinstall it (for example, discs or the Internet). NOTE: Always use this System Restore procedure before ...
... 1. Under Protection Settings, tap the disk for which you want to software that came on your factory-installed software programs or hardware drivers are damaged, you can also set restore points manually. Reinstall these programs directly from where you initially installed it by using the Recovery... If you have a way to reinstall it. Tap the Start button, tap Computer, and then tap Properties. 3. Software program and hardware driver reinstallation If any of programs you can reinstall it (for example, discs or the Internet). NOTE: Always use this System Restore procedure before ...
Getting Started Guide
Page 31
... the onscreen instructions. 4. Uninstall the damaged program: a. To reinstall a program using the Recovery Manager: 1. You must restart the computer after recovering software programs or hardware drivers. Tap the program you perform simple maintenance of your computer to remove, and then tap Uninstall. Maintenance It is there. To check the list of...
... the onscreen instructions. 4. Uninstall the damaged program: a. To reinstall a program using the Recovery Manager: 1. You must restart the computer after recovering software programs or hardware drivers. Tap the program you perform simple maintenance of your computer to remove, and then tap Uninstall. Maintenance It is there. To check the list of...
Getting Started Guide
Page 32
... disk diagnostic Sometimes a failing hard disk can also move data to keep the computer cool. You can be sure to check for driver updates for further details. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Cleaning the computer vents Air vents...
... disk diagnostic Sometimes a failing hard disk can also move data to keep the computer cool. You can be sure to check for driver updates for further details. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Cleaning the computer vents Air vents...
Getting Started Guide
Page 33
... roller ball and rollers are completely dry, replace the ball and ballcover ring. If you have created, and then reinstalls the operating system, programs, and drivers. Clean the rollers inside : 1. Wipe the surface and left and right side of the keyboard and along its edges. 3. NOTE: Always use the System Restore...
... roller ball and rollers are completely dry, replace the ball and ballcover ring. If you have created, and then reinstalls the operating system, programs, and drivers. Clean the rollers inside : 1. Wipe the surface and left and right side of the keyboard and along its edges. 3. NOTE: Always use the System Restore...