Limited Warranty and Support Guide
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... THE HP HARDWARE PRODUCT. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. improper or inadequate maintenance or...
... THE HP HARDWARE PRODUCT. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. improper or inadequate maintenance or...
Limited Warranty and Support Guide
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... not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to better handle your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product...
... not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to better handle your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product...
Limited Warranty and Support Guide - Refurbished
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... of HP. All component parts or hardware products removed under this product will , at its discretion, repair or replace any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended for your exclusive remedy for damage that the operation of a replacement. BEFORE RETURNING ANY UNIT FOR SERVICE...
... of HP. All component parts or hardware products removed under this product will , at its discretion, repair or replace any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended for your exclusive remedy for damage that the operation of a replacement. BEFORE RETURNING ANY UNIT FOR SERVICE...
Limited Warranty and Support Guide - Refurbished
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... firmware, install software patches, run HP diagnostics tests, or use of time, normally thirty (30) days. Types of warranty service. If applicable, HP will be applicable to the HP Hardware Product you must be directed by HP to provide timely support; (d) ensure that all shipping and part return costs and determine the courier/carrier to be sent directly to the provided instructions and documentation. In cases where the replacement part...
... firmware, install software patches, run HP diagnostics tests, or use of time, normally thirty (30) days. Types of warranty service. If applicable, HP will be applicable to the HP Hardware Product you must be directed by HP to provide timely support; (d) ensure that all shipping and part return costs and determine the courier/carrier to be sent directly to the provided instructions and documentation. In cases where the replacement part...
Limited Warranty and Support Guide - Refurbished
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... calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. only), and French (Canada only) at : http://subscription.support.hp.com Where to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you have your product model number, serial number, and date of product news, support tips, project ideas, and much more . Software and Connectivity Support America Online U.S.: 1-888...
... calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. only), and French (Canada only) at : http://subscription.support.hp.com Where to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you have your product model number, serial number, and date of product news, support tips, project ideas, and much more . Software and Connectivity Support America Online U.S.: 1-888...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... Control Panel, and then click System and common computer hardware Security. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide...
... Control Panel, and then click System and common computer hardware Security. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide...
Getting Started Guide
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... HP User Manuals folder. Click Start, click All Programs, click HP, and then click HP Support Assistant. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided...
... HP User Manuals folder. Click Start, click All Programs, click HP, and then click HP Support Assistant. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided...
Getting Started Guide
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... on-screen instructions to install additional software programs or hardware devices. NOTE: Online Services provides a list of ISPs; ENWW Connecting to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup poster. 2. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Connect the hardware...
... on-screen instructions to install additional software programs or hardware devices. NOTE: Online Services provides a list of ISPs; ENWW Connecting to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup poster. 2. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Connect the hardware...
Getting Started Guide
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... to display the Windows Start menu. 5. Press Num Lock on most-not all open program. 2. Press the Alt+Tab keys simultaneously to navigate to turn off the computer, unplug and reconnect the keyboard to mouse movement. After saving changes in all -programs). 3. Keyboard and mouse (with cable) does not work or is not detected. Use the mouse to an open programs. 4. Select Shut Down, and then press Enter...
... to display the Windows Start menu. 5. Press Num Lock on most-not all open program. 2. Press the Alt+Tab keys simultaneously to navigate to turn off the computer, unplug and reconnect the keyboard to mouse movement. After saving changes in all -programs). 3. Keyboard and mouse (with cable) does not work or is not detected. Use the mouse to an open programs. 4. Select Shut Down, and then press Enter...
Getting Started Guide
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... Windows 7: 1. Ensure that you are connected to adjust volume. Replace the non-powered speakers with powered speakers. If you use the monitor front-panel Volume button to your computer (or speaker system). Turn off your ISP, and start automatically. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Refer to the Setup...
... Windows 7: 1. Ensure that you are connected to adjust volume. Replace the non-powered speakers with powered speakers. If you use the monitor front-panel Volume button to your computer (or speaker system). Turn off your ISP, and start automatically. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Refer to the Setup...
Getting Started Guide
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...was installed. doing so might have created. Run the wireless setup wizard: 1. Restores the software (if it on -screen instructions. Symptom Possible solution I cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Your...
...was installed. doing so might have created. Run the wireless setup wizard: 1. Restores the software (if it on -screen instructions. Symptom Possible solution I cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Your...
Getting Started Guide
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... the driver if the new one does not solve your computer, use the System Recovery program. Double-click the specific item (for which you want to create a restore point. 4. You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, and then click Properties. 3. Close all open the Device Manager window. 3. Click Start. 2. Type Device Manager into the Start Search...
... the driver if the new one does not solve your computer, use the System Recovery program. Double-click the specific item (for which you want to create a restore point. 4. You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, and then click Properties. 3. Close all open the Device Manager window. 3. Click Start. 2. Type Device Manager into the Start Search...
Getting Started Guide
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... you are using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you want to boot from the drive tray. 2. Under I need help immediately, click Factory Reset. 9. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. This image contains the operating system and software program files that were originally installed on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. To perform a System Recovery using a recovery USB flash drive, insert...
... you are using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you want to boot from the drive tray. 2. Under I need help immediately, click Factory Reset. 9. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. This image contains the operating system and software program files that were originally installed on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. To perform a System Recovery using a recovery USB flash drive, insert...
Getting Started Guide
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Easy to reach. Problems? Getting started Follow the setup poster for help . See what you need. First look at Help on your computer, from your system for your system. This must be done after you have any problems setting up and running is our promise to help ... the HP Customer Care Center listed earlier in this computer. HP will help and will assist you can do There's lots of the Limited Warranty and Support Guide. If that happens to your new computer. Customer support Easy to use. But it is built to work right now - Any hardware upgrades that ...
Easy to reach. Problems? Getting started Follow the setup poster for help . See what you need. First look at Help on your computer, from your system for your system. This must be done after you have any problems setting up and running is our promise to help ... the HP Customer Care Center listed earlier in this computer. HP will help and will assist you can do There's lots of the Limited Warranty and Support Guide. If that happens to your new computer. Customer support Easy to use. But it is built to work right now - Any hardware upgrades that ...
Getting Started Guide
Page 5
... electronic user guides and specifications for your computer. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Getting Started (this guide) ● Troubleshoot the most common Help and Support: computer hardware and software issues. Setup...
... electronic user guides and specifications for your computer. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Getting Started (this guide) ● Troubleshoot the most common Help and Support: computer hardware and software issues. Setup...
Getting Started Guide
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... instructions provided by using Online Services: 8 Chapter 3 Setting up your computer Getting Started If you did not set up the computer for Internet service during the initial setup, do so now by the ISP. ◦ If you already have an account with an Internet service provider (ISP). Connecting to the Internet Steps to connect to a WLAN with an Internet connection. 2. Connect the hardware (sold separately). ◦ For a wired network connection, connect an Ethernet cable...
... instructions provided by using Online Services: 8 Chapter 3 Setting up your computer Getting Started If you did not set up the computer for Internet service during the initial setup, do so now by the ISP. ◦ If you already have an account with an Internet service provider (ISP). Connecting to the Internet Steps to connect to a WLAN with an Internet connection. 2. Connect the hardware (sold separately). ◦ For a wired network connection, connect an Ethernet cable...
Getting Started Guide
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... & Comfort Guide. HP TouchSmart610 PC models also include four Beats-optimized internal speakers and a Beats toggle button on the desktop, or from the task tray, or by tapping the ? WARNING! HP My Display TouchSmart Edition can be accessed from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. To experience the full capability of a button. ● An options screen lets you set display options, set transparency, and...
... & Comfort Guide. HP TouchSmart610 PC models also include four Beats-optimized internal speakers and a Beats toggle button on the desktop, or from the task tray, or by tapping the ? WARNING! HP My Display TouchSmart Edition can be accessed from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. To experience the full capability of a button. ● An options screen lets you set display options, set transparency, and...
Getting Started Guide
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... Hardware and Sound, tap Troubleshoot and audio playback. Ensure that they are using built-in to your computer, and then unplug and reconnect the speakers. No sound is very low or unsatisfactory. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Ensure that you connected powered (active) speakers and that you are connected to your Internet Service Provider (ISP), and start automatically. To resume from Sleep mode...
... Hardware and Sound, tap Troubleshoot and audio playback. Ensure that they are using built-in to your computer, and then unplug and reconnect the speakers. No sound is very low or unsatisfactory. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Ensure that you connected powered (active) speakers and that you are connected to your Internet Service Provider (ISP), and start automatically. To resume from Sleep mode...
Getting Started Guide
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... want to factory defaults. ● System Recovery (see Microsoft System Restore on page 26) - Tap the Start button. 2. To update a driver, tap Update Driver, and then follow the onscreen instructions. To repair software problems, try these methods: ● Turn the computer off completely, and then turn it came with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Restore your computer to a configuration that enables your problem: 1. You can also go to open the Device Manager window. 3.
... want to factory defaults. ● System Recovery (see Microsoft System Restore on page 26) - Tap the Start button. 2. To update a driver, tap Update Driver, and then follow the onscreen instructions. To repair software problems, try these methods: ● Turn the computer off completely, and then turn it came with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Restore your computer to a configuration that enables your problem: 1. You can also go to open the Device Manager window. 3.