Limited Warranty and Support Guide
Page 10
...E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Check Warranty and Support Entitlement Please check http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the ... • System information, including your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Go to Register! Click the Start button, and then click Help and Support. ...
...E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Check Warranty and Support Entitlement Please check http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the ... • System information, including your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Go to Register! Click the Start button, and then click Help and Support. ...
Warranty - Refurbished
Page 11
...quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the...and includes the following: • Link to the User Guides for product information, driver updates, troubleshooting, and much more . Visit us at : 1-866-408-5408 When you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a...
...quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the...and includes the following: • Link to the User Guides for product information, driver updates, troubleshooting, and much more . Visit us at : 1-866-408-5408 When you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a...
Getting Started Guide
Page 7
... of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and... specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows...
... of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and... specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows...
Getting Started Guide
Page 10
...choose to each downloaded update. 4. Read the Safety and Regulatory Information document in the product field, and press Enter. Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. e. g. Click Start, click All... Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select your country and language, if necessary, and click Support & Drivers. c. If necessary, select your computer ENWW Unauthorized access to Setup Utility, BIOS ...
...choose to each downloaded update. 4. Read the Safety and Regulatory Information document in the product field, and press Enter. Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. e. g. Click Start, click All... Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select your country and language, if necessary, and click Support & Drivers. c. If necessary, select your computer ENWW Unauthorized access to Setup Utility, BIOS ...
Getting Started Guide
Page 19
... are using the proper cables for assistance. Do not connect a telephone cable to the Internet. Reinstall the software program or hardware driver (see Microsoft System Restore, later in use before the software was in this table). - Run the wireless setup wizard: 1. ... 2. doing so might have created. If the antenna is the easiest (and sometimes the best) way. System Recovery (see Updating device drivers, following). If your Internet service provider (ISP) for your Internet connection type. Symptom Possible solution I cannot connect to a local area network...
... are using the proper cables for assistance. Do not connect a telephone cable to the Internet. Reinstall the software program or hardware driver (see Microsoft System Restore, later in use before the software was in this table). - Run the wireless setup wizard: 1. ... 2. doing so might have created. If the antenna is the easiest (and sometimes the best) way. System Recovery (see Updating device drivers, following). If your Internet service provider (ISP) for your Internet connection type. Symptom Possible solution I cannot connect to a local area network...
Getting Started Guide
Page 20
... Microsoft System Restore If you have a problem that might not be due to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on your problem: 1. Some features might be available on systems that was installed on -screen instructions. 14... points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. Click the Driver tab. 6. NOTE: Always use this System Restore procedure before you use...
... Microsoft System Restore If you have a problem that might not be due to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on your problem: 1. Some features might be available on systems that was installed on -screen instructions. 14... points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. Click the Driver tab. 6. NOTE: Always use this System Restore procedure before you use...
Getting Started Guide
Page 21
...still available from where you can reinstall from the CDs or DVDs. You must restart the computer after recovering software programs or hardware drivers. Close all software programs and folders. 2. NOTE: Do not use the Recovery Manager program to reinstall it (for example, discs ...the program is in the Recovery Manager: 1. Or check to remove, and then click Uninstall. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Do not skip this last step. To uninstall a program: 1. Click Start, and then click ...
...still available from where you can reinstall from the CDs or DVDs. You must restart the computer after recovering software programs or hardware drivers. Close all software programs and folders. 2. NOTE: Do not use the Recovery Manager program to reinstall it (for example, discs ...the program is in the Recovery Manager: 1. Or check to remove, and then click Uninstall. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Do not skip this last step. To uninstall a program: 1. Click Start, and then click ...
Getting Started Guide
Page 22
... , depending on the computer usage. See System recovery on page 18 for programs you first started your system. You can be sure to check for driver updates for your hardware and new versions of your hard disk in good condition and improve system performance. Also, be caught beforehand by using Hard...
... , depending on the computer usage. See System recovery on page 18 for programs you first started your system. You can be sure to check for driver updates for your hardware and new versions of your hard disk in good condition and improve system performance. Also, be caught beforehand by using Hard...
Getting Started Guide
Page 24
...drive or purchased separately. You must reinstall any software programs you have created, and then reinstalls the operating system, programs, and drivers. System Recovery options You should attempt a System Recovery in the computer accessory box, and any software that came on systems ... Image - Through recovery discs purchased from the Windows 7 Start menu. 2. Through the hard disk drive, from HP Support. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW NOTE: Always use the System Recovery program - Run the System...
...drive or purchased separately. You must reinstall any software programs you have created, and then reinstalls the operating system, programs, and drivers. System Recovery options You should attempt a System Recovery in the computer accessory box, and any software that came on systems ... Image - Through recovery discs purchased from the Windows 7 Start menu. 2. Through the hard disk drive, from HP Support. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW NOTE: Always use the System Recovery program - Run the System...
Getting Started Guide
Page 5
...Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides...; Order parts and find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows ...
...Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides...; Order parts and find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows ...
Getting Started Guide
Page 29
...and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Or, to revert to communicate with the product) or hardware driver to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft... software program or hardware driver. (See Software program and hardware driver reinstallation on page 29) - Double-tap the specific item (for example, HP DVD Writer 640b). 5. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one ...
...and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Or, to revert to communicate with the product) or hardware driver to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft... software program or hardware driver. (See Software program and hardware driver reinstallation on page 29) - Double-tap the specific item (for example, HP DVD Writer 640b). 5. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one ...
Getting Started Guide
Page 30
... tap Properties. 3. Tap System protection, System Restore, tap Next, and then follow the onscreen instructions. Software program and hardware driver reinstallation If any of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started NOTE: Always use this System Restore procedure before... to a previous restore point. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of programs you can also set restore points manually. Or verify that the program is in...
... tap Properties. 3. Tap System protection, System Restore, tap Next, and then follow the onscreen instructions. Software program and hardware driver reinstallation If any of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started NOTE: Always use this System Restore procedure before... to a previous restore point. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of programs you can also set restore points manually. Or verify that the program is in...
Getting Started Guide
Page 31
... then tap Uninstall. When you no longer need help immediately, tap Software Program Reinstallation. 3. You must restart the computer after recovering software programs or hardware drivers. Tap the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. 2. Tap Software Program Reinstallation, and then tap Next at the...
... then tap Uninstall. When you no longer need help immediately, tap Software Program Reinstallation. 3. You must restart the computer after recovering software programs or hardware drivers. Tap the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. 2. Tap Software Program Reinstallation, and then tap Next at the...
Getting Started Guide
Page 32
... antivirus products have slipped through unnoticed. See System Recovery on the computer case. 2. You can be sure to check for driver updates for your hardware and new versions of your system might have a scheduling feature to keep the computer cool. as a... Dust, pet hair, and other particles can overheat, or, in and around the computer connectors (for additional cleaning instructions. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Monthly Hardware cleanup Thoroughly clean the outside...
... antivirus products have slipped through unnoticed. See System Recovery on the computer case. 2. You can be sure to check for driver updates for your hardware and new versions of your system might have a scheduling feature to keep the computer cool. as a... Dust, pet hair, and other particles can overheat, or, in and around the computer connectors (for additional cleaning instructions. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Monthly Hardware cleanup Thoroughly clean the outside...
Getting Started Guide
Page 33
... System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use the System Restore procedure before you installed after purchase. Wipe the body of the screen. Turn off the computer. Getting Started System...
... System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use the System Restore procedure before you installed after purchase. Wipe the body of the screen. Turn off the computer. Getting Started System...
User Guide
Page 5
... notes ...49 HP TouchSmart Weather ...50 HP TouchSmart Clock ...50 HP TouchSmart Recipe Box...50 HP TouchSmart Twitter ...51 HP TouchSmart Netflix ...51 Live TV...51 HP TouchSmart Link ...51 Updating Software ...51 Software Quick Reference Table 52 Remote Control ...55 Using the Remote Control ...55 Software Troubleshooting and System Recovery 59 Software Troubleshooting ...59 Software repair overview ...59 Updating drivers ...59 Microsoft...
... notes ...49 HP TouchSmart Weather ...50 HP TouchSmart Clock ...50 HP TouchSmart Recipe Box...50 HP TouchSmart Twitter ...51 HP TouchSmart Netflix ...51 Live TV...51 HP TouchSmart Link ...51 Updating Software ...51 Software Quick Reference Table 52 Remote Control ...55 Using the Remote Control ...55 Software Troubleshooting and System Recovery 59 Software Troubleshooting ...59 Software repair overview ...59 Updating drivers ...59 Microsoft...
User Guide
Page 34
... MP3 player, to the Line In connector on the taskbar. 2 Adjust the slider. NOTE: The HP TouchSmart PC does not support printers that works with your system. Also, you will need to download a printer driver that require a parallel printer connector. For example, you can be lost. 28 User Guide (Features... may vary by using the USB connectors on the left side of the computer and play it "wakes up to one-half meter (2 feet) from the HP TouchSmart PC. You can ...
... MP3 player, to the Line In connector on the taskbar. 2 Adjust the slider. NOTE: The HP TouchSmart PC does not support printers that works with your system. Also, you will need to download a printer driver that require a parallel printer connector. For example, you can be lost. 28 User Guide (Features... may vary by using the USB connectors on the left side of the computer and play it "wakes up to one-half meter (2 feet) from the HP TouchSmart PC. You can ...
User Guide
Page 59
Copy and share video files. Comparison-shop by using the convenient shopping search engine. Access PC Health and Security and PC Help tools. With this program: You can play on your desktop. Get important messages from HP. HP Advisor Quickly organize the Web links you want to keep available to you can : (continued) CyberLink PowerDirector Record movie files to create VCDs and DVDs that you on some DVD players. Edit video files. Software Overview 53 Capture video files. Get HP software and driver updates.
Copy and share video files. Comparison-shop by using the convenient shopping search engine. Access PC Health and Security and PC Help tools. With this program: You can play on your desktop. Get important messages from HP. HP Advisor Quickly organize the Web links you want to keep available to you can : (continued) CyberLink PowerDirector Record movie files to create VCDs and DVDs that you on some DVD players. Edit video files. Software Overview 53 Capture video files. Get HP software and driver updates.
User Guide
Page 65
... Microsoft System Restore (see the following methods for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Allows reinstallation of a driver, click Rollback Driver, and then follow the onscreen instructions. If your computer ...and then power it . Restores your computer works improperly or stops because of the driver if the new one does not solve your hard disk drive. Updating drivers A driver is simply to a configuration that enables your computer if you have created, and then...
... Microsoft System Restore (see the following methods for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Allows reinstallation of a driver, click Rollback Driver, and then follow the onscreen instructions. If your computer ...and then power it . Restores your computer works improperly or stops because of the driver if the new one does not solve your hard disk drive. Updating drivers A driver is simply to a configuration that enables your computer if you have created, and then...
User Guide
Page 66
... where it adds the new software. You can reinstall it . NOTE: Always use this by model) Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is there. 60 User Guide (Features may be sure you use the Recovery Manager program to reinstall it by using...
... where it adds the new software. You can reinstall it . NOTE: Always use this by model) Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is there. 60 User Guide (Features may be sure you use the Recovery Manager program to reinstall it by using...