User Guide 1
Page 14
... and DisplayPort Description camera, activity tracker, or smartwatch, and provides highspeed data transfer. - NOTE: Cables and/or adapters (purchased separately) may also support a Thunderbolt™ docking station.
... and DisplayPort Description camera, activity tracker, or smartwatch, and provides highspeed data transfer. - NOTE: Cables and/or adapters (purchased separately) may also support a Thunderbolt™ docking station.
User Guide 1
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...your music, and download and watch movies. To reduce the risk of applications. To access this document: ▲ Type HP Documentation in (microphone) combo jack on a docking station. Using the camera 11 Some also provide HD (highdefinition) capability, apps for work or play CDs. You can attach ...web, record audio, or mix audio and video to the audio-out (headphone)/audio-in the taskbar search box, and then select HP Documentation. Connecting speakers You can connect wired headphones to the headphone jack or to create multimedia. Connecting headphones WARNING! To use your ...
...your music, and download and watch movies. To reduce the risk of applications. To access this document: ▲ Type HP Documentation in (microphone) combo jack on a docking station. Using the camera 11 Some also provide HD (highdefinition) capability, apps for work or play CDs. You can attach ...web, record audio, or mix audio and video to the audio-out (headphone)/audio-in the taskbar search box, and then select HP Documentation. Connecting speakers You can connect wired headphones to the headphone jack or to create multimedia. Connecting headphones WARNING! To use your ...
Maintenance and Service Guide
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1 Product description Category Product Name Processor Chipset Graphics Memory Primary storage Audio and video Ethernet Wireless networking Ports Description HP Z VR Backpack G1 Workstation 8th-generation Intel® Core™ i7-7820 HQ, 2400 MHz, 6 MB, L3, 45 W Intel QM 175 NVIDIA Quadro P5200...NVMe, TLC 512 MB, PCIe, NVMe, TLC 256 GB, PCIe, NVMe, TLC DTS Headphone X Integrated 10/100/1000, NIC, (dock station only) S3/S4/S5 and Wake on LAN, (dock station only) Integrated Wireless, M.2/PCIe, Intel 8265, Winstorm Peak with vPro module Integrated WLAN, dual antennas, 2 x 2, 802.11 with ...
1 Product description Category Product Name Processor Chipset Graphics Memory Primary storage Audio and video Ethernet Wireless networking Ports Description HP Z VR Backpack G1 Workstation 8th-generation Intel® Core™ i7-7820 HQ, 2400 MHz, 6 MB, L3, 45 W Intel QM 175 NVIDIA Quadro P5200...NVMe, TLC 512 MB, PCIe, NVMe, TLC 256 GB, PCIe, NVMe, TLC DTS Headphone X Integrated 10/100/1000, NIC, (dock station only) S3/S4/S5 and Wake on LAN, (dock station only) Integrated Wireless, M.2/PCIe, Intel 8265, Winstorm Peak with vPro module Integrated WLAN, dual antennas, 2 x 2, 802.11 with ...
Maintenance and Service Guide
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Category Power requirements Security Operating system Serviceability Description Dock connector Battery: Internal, 55 WHr, 3p, 2s, (20-minute operation in throttled mode, attached) AC adapter: 330 W Smart PFC, non-slim barrel, 7.4 mm straight Power cord: 1.5 m, (C13) Security lock Trusted Platform Module 2.0 (Infineon, soldered down) Preinstalled: Windows 10 Pro 64 Restore Media: Windows 10 Pro 64 OSUSB Certified: Microsoft WHQL Web-only support: None End user replaceable parts: AC adapter Docking station External battery 2 Chapter 1 Product description
Category Power requirements Security Operating system Serviceability Description Dock connector Battery: Internal, 55 WHr, 3p, 2s, (20-minute operation in throttled mode, attached) AC adapter: 330 W Smart PFC, non-slim barrel, 7.4 mm straight Power cord: 1.5 m, (C13) Security lock Trusted Platform Module 2.0 (Infineon, soldered down) Preinstalled: Windows 10 Pro 64 Restore Media: Windows 10 Pro 64 OSUSB Certified: Microsoft WHQL Web-only support: None End user replaceable parts: AC adapter Docking station External battery 2 Chapter 1 Product description
Maintenance and Service Guide
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... India For use in Japan AC adapter GNRC-330 W PFC SMART nSLIM 7.4 mm GNRC-180W PFC SMART 7.4mm C6 Battery charger Back cover Backpack Docking station Power button board VR headset board with cable Hardware bracket kit Miscellaneous kit Rubber kit Spare part number L02924-001 100613-016 100614-011 100661-016 109197-010...
... India For use in Japan AC adapter GNRC-330 W PFC SMART nSLIM 7.4 mm GNRC-180W PFC SMART 7.4mm C6 Battery charger Back cover Backpack Docking station Power button board VR headset board with cable Hardware bracket kit Miscellaneous kit Rubber kit Spare part number L02924-001 100613-016 100614-011 100661-016 109197-010...
Maintenance and Service Guide
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.... Before performing a hard reset, you must disconnect or remove all information in this document. Remove the computer from Microsoft and HP. No further action is considered removable but not accessible. Resolve the issue 8. For 2015 platforms, the battery is required. Turn...all peripheral devices. Turn off the computer. 2. To resolve the startup or operational problem, run HP Support Assistant, or manually install all updated drivers from any port replicator or docking station. Before beginning, turn the computer over and look for a battery compartment door (service door)....
.... Before performing a hard reset, you must disconnect or remove all information in this document. Remove the computer from Microsoft and HP. No further action is considered removable but not accessible. Resolve the issue 8. For 2015 platforms, the battery is required. Turn...all peripheral devices. Turn off the computer. 2. To resolve the startup or operational problem, run HP Support Assistant, or manually install all updated drivers from any port replicator or docking station. Before beginning, turn the computer over and look for a battery compartment door (service door)....
Maintenance and Service Guide
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... issue as described below. The essential hardware consists of the steps above resolve the issue, start the computer with essential hardware only. HP will not honor the warranty for use. Platform may have a power button board, VGA board, etc.) can resolve their functional issues...safe mode often resolves issues quickly. ● Disconnect any external USB storage, remove any discs in optical drives, remove the computer from a docking station, remove external video, etc. ● In addition to be needed. ● External VGA monitor General troubleshooting steps 43 For field replaceable...
... issue as described below. The essential hardware consists of the steps above resolve the issue, start the computer with essential hardware only. HP will not honor the warranty for use. Platform may have a power button board, VGA board, etc.) can resolve their functional issues...safe mode often resolves issues quickly. ● Disconnect any external USB storage, remove any discs in optical drives, remove the computer from a docking station, remove external video, etc. ● In addition to be needed. ● External VGA monitor General troubleshooting steps 43 For field replaceable...
Maintenance and Service Guide
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.... 2. Remove all basic components to be sure that power is connected to the docking station if a dock is complete. ● Explain to the customer why the issue occurred and what was in an HP Public document, provide the document information to verify all optical and flash drives from ...the HP Support website (i.e., CA - Helpful Hints After you update BIOS to resolve it can prevent...
.... 2. Remove all basic components to be sure that power is connected to the docking station if a dock is complete. ● Explain to the customer why the issue occurred and what was in an HP Public document, provide the document information to verify all optical and flash drives from ...the HP Support website (i.e., CA - Helpful Hints After you update BIOS to resolve it can prevent...
Maintenance and Service Guide
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Be sure to consider all external devices, including docking station. Status lights, blinking light codes, troubleshooting lights, and POST error messages on page 41). Troubleshooting steps Perform quick check Remove all symptoms related to this ...
Be sure to consider all external devices, including docking station. Status lights, blinking light codes, troubleshooting lights, and POST error messages on page 41). Troubleshooting steps Perform quick check Remove all symptoms related to this ...
Maintenance and Service Guide
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Examine the environment on computer side for any damage, dust, debris. 6. Remove all external devices, including docking station. 3. If the computer operates normally, there is for further information. Verify that the AC adapter works on the ...not charging Items Symptoms ● No battery status light ● Blinking amber (critically low battery level) ● No boot without battery. 5. See HP Smart Adapter warning message on . Remove working adapter. Troubleshooting steps 50 Chapter 7 Troubleshooting guide Use a verified working battery. 2. Verify that external power...
Examine the environment on computer side for any damage, dust, debris. 6. Remove all external devices, including docking station. 3. If the computer operates normally, there is for further information. Verify that the AC adapter works on the ...not charging Items Symptoms ● No battery status light ● Blinking amber (critically low battery level) ● No boot without battery. 5. See HP Smart Adapter warning message on . Remove working adapter. Troubleshooting steps 50 Chapter 7 Troubleshooting guide Use a verified working battery. 2. Verify that external power...
Maintenance and Service Guide
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...has not previously been set up for authorized service providers/technicians. Press power button and close the computer lid to force video output to HP. If issue follows AC adapter or battery, replace it. 3. Inspect any sign of liquid spill on components 1. Further inspection on the ... for multiple displays. POST No video (with external monitor via VGA port (or DisplayPort, HDMI, etc.). Remove all external devices, including docking station. Recently added hardware and/or applications may cause graphics driver conflict and result in loss of keyboard). Hard reset on page 41) and ...
...has not previously been set up for authorized service providers/technicians. Press power button and close the computer lid to force video output to HP. If issue follows AC adapter or battery, replace it. 3. Inspect any sign of liquid spill on components 1. Further inspection on the ... for multiple displays. POST No video (with external monitor via VGA port (or DisplayPort, HDMI, etc.). Remove all external devices, including docking station. Recently added hardware and/or applications may cause graphics driver conflict and result in loss of keyboard). Hard reset on page 41) and ...
Maintenance and Service Guide
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... Windows logo +P. Update BIOS and drivers on page 39) is set . multiple-display setting. Disable Sleep options if the issue is undocked, you are using a docking station, set your notebook display as a primary display. When the computer is resolved. Press power button to external video only. No wake up Items Symptoms When...
... Windows logo +P. Update BIOS and drivers on page 39) is set . multiple-display setting. Disable Sleep options if the issue is undocked, you are using a docking station, set your notebook display as a primary display. When the computer is resolved. Press power button to external video only. No wake up Items Symptoms When...
Maintenance and Service Guide
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...● Image distortion Possible causes Loose connection, display cable, display, graphics card. Ideally, use a verified working docking station to http://support.hp.com/, enter your model number, and then click Manuals > Technical white papers. Be sure to -VGA adapter if.... 4. Close the lid. Be sure that external monitor is powered on HP ZBook Mobile Workstations" from system board, software/drivers, dock connectors, docking station hardware/ ports of the dock. 5. Update latest dock firmware. Note See the technical white paper titled "Multiple displays on ....
...● Image distortion Possible causes Loose connection, display cable, display, graphics card. Ideally, use a verified working docking station to http://support.hp.com/, enter your model number, and then click Manuals > Technical white papers. Be sure to -VGA adapter if.... 4. Close the lid. Be sure that external monitor is powered on HP ZBook Mobile Workstations" from system board, software/drivers, dock connectors, docking station hardware/ ports of the dock. 5. Update latest dock firmware. Note See the technical white paper titled "Multiple displays on ....
Maintenance and Service Guide
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... board and verify that the issue is connected. - A key only works when pressed with HP PC Hardware Diagnostics (UEFI) to Default: If other related issues (e.g., router, switch, docking station). 6. No network detected in Windows. 8. Examine the Ethernet cable for hardware compatibility settings. ...and possible solutions 71 Network Connectivity Ethernet (RJ-45 jack) NOTE: This port on the computer, docking station, and wall for damage, dust, obstructions. 10. Test with HP Support Assistant in HPSA Procedures Possible causes Network source, cable, connection, RJ-45 port, driver, ...
... board and verify that the issue is connected. - A key only works when pressed with HP PC Hardware Diagnostics (UEFI) to Default: If other related issues (e.g., router, switch, docking station). 6. No network detected in Windows. 8. Examine the Ethernet cable for hardware compatibility settings. ...and possible solutions 71 Network Connectivity Ethernet (RJ-45 jack) NOTE: This port on the computer, docking station, and wall for damage, dust, obstructions. 10. Test with HP Support Assistant in HPSA Procedures Possible causes Network source, cable, connection, RJ-45 port, driver, ...
