Maintenance and Service Guide
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...64 Hard drives and optical disc drives 65 Handling hard drives ...65 Removal and replacement tips 65 Drive installation and cabling scenarios 66 SFF workstations-SATA cable connection guidelines 66 Tower workstations-SATA cable connection guidelines 66 Memory ...66 Supported DIMM configurations 66 BIOS errors and warnings 67 DIMM installation guidelines 67 SFF workstation DIMM installation order 68 Tower workstation DIMM installation order 68 Power supply ...69 Power supply specifications 69 Power consumption and heat dissipation 70 Resetting the power supply 70 System board ...70...
...64 Hard drives and optical disc drives 65 Handling hard drives ...65 Removal and replacement tips 65 Drive installation and cabling scenarios 66 SFF workstations-SATA cable connection guidelines 66 Tower workstations-SATA cable connection guidelines 66 Memory ...66 Supported DIMM configurations 66 BIOS errors and warnings 67 DIMM installation guidelines 67 SFF workstation DIMM installation order 68 Tower workstation DIMM installation order 68 Power supply ...69 Power supply specifications 69 Power consumption and heat dissipation 70 Resetting the power supply 70 System board ...70...
Maintenance and Service Guide
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...89 Using HP PC Hardware Diagnostics (UEFI) ...91 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 91 Diagnostic codes and errors ...92 Diagnostic LED and audible (beep) codes 92 LED color definitions ...95 POST error messages ...95 5 Configuring password security and resetting CMOS 100 Preparing to configure passwords ...100 Resetting the password jumper ...101 Clearing and resetting the CMOS ...102 Using the CMOS button to reset CMOS 102 Using Computer Setup (f10) Utility to reset CMOS 103 Appendix A Linux technical notes ...104 System RAM ...104 Audio ...104 Network cards...
...89 Using HP PC Hardware Diagnostics (UEFI) ...91 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 91 Diagnostic codes and errors ...92 Diagnostic LED and audible (beep) codes 92 LED color definitions ...95 POST error messages ...95 5 Configuring password security and resetting CMOS 100 Preparing to configure passwords ...100 Resetting the password jumper ...101 Clearing and resetting the CMOS ...102 Using the CMOS button to reset CMOS 102 Using Computer Setup (f10) Utility to reset CMOS 103 Appendix A Linux technical notes ...104 System RAM ...104 Audio ...104 Network cards...
Maintenance and Service Guide
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... audio ● USB controller (varies by model) ● Network controller NOTE: You must be replaced. To prevent the computer from becoming permanently unusable, record your configured setup password or power-on password prompt appears after a power cycle or reboot. Allows you to set Device Available/Device Hidden (default is Device Available) for specific Computer Setup (f10) Utility options may vary depending on password, the computer is allowed to change Computer Setup (f10) Utility options, flash the ROM, and make changes to reset the password...
... audio ● USB controller (varies by model) ● Network controller NOTE: You must be replaced. To prevent the computer from becoming permanently unusable, record your configured setup password or power-on password prompt appears after a power cycle or reboot. Allows you to set Device Available/Device Hidden (default is Device Available) for specific Computer Setup (f10) Utility options may vary depending on password, the computer is allowed to change Computer Setup (f10) Utility options, flash the ROM, and make changes to reset the password...
Maintenance and Service Guide
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... Device-(Enable/Disable). Default is a critical component of the DriveLock passwords during POST. NOTE: To enable this option, a Setup password must be set to disable, legacy boot options in a disabled state. If set . ● Reset to Factory Settings (Do not reset/Reset)-Resetting to factory defaults erases all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to legacy devices, and so on . System Security (continued) DriveLock Security Secure Boot Configuration computer and then turn off all security keys...
... Device-(Enable/Disable). Default is a critical component of the DriveLock passwords during POST. NOTE: To enable this option, a Setup password must be set to disable, legacy boot options in a disabled state. If set . ● Reset to Factory Settings (Do not reset/Reset)-Resetting to factory defaults erases all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to legacy devices, and so on . System Security (continued) DriveLock Security Secure Boot Configuration computer and then turn off all security keys...
Maintenance and Service Guide
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... ROMs-(Legacy, UEFI Only/Do Not Launch) ● Video Options-(Legacy, UEFI Only) Connected BIOS ● Connected BIOS-(Enable/Disable) ● Use Proxy-(Enable/Disable) Update BIOS via Network ● Update BIOS via Network-(Enable/Disable) ● Update Source ● Automatic BIOS Update Setting-(Enable/Disable) Intel Ethernet Connection ● Port Configuration Menu ◦ UEFI Driver ◦ Adapter PBA 34 Chapter 2 System management Runs slot at Power-On-(On or Off). The AMT settings are not deactivated. Default is set this option to disable, the Management...
... ROMs-(Legacy, UEFI Only/Do Not Launch) ● Video Options-(Legacy, UEFI Only) Connected BIOS ● Connected BIOS-(Enable/Disable) ● Use Proxy-(Enable/Disable) Update BIOS via Network ● Update BIOS via Network-(Enable/Disable) ● Update Source ● Automatic BIOS Update Setting-(Enable/Disable) Intel Ethernet Connection ● Port Configuration Menu ◦ UEFI Driver ◦ Adapter PBA 34 Chapter 2 System management Runs slot at Power-On-(On or Off). The AMT settings are not deactivated. Default is set this option to disable, the Management...
Maintenance and Service Guide
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... problem before powering on your keyboard is operating correctly. ● Check all optical discs and USB drive keys from the drives before taking further action. At startup ● ● ● Verify that the workstation is turned on and the power light is connected to start the workstation. ● Reconfigure the workstation after Power-on . The blinking lights are error codes that will not function after installing a non-plug and play expansion board or other monitor connectors...
... problem before powering on your keyboard is operating correctly. ● Check all optical discs and USB drive keys from the drives before taking further action. At startup ● ● ● Verify that the workstation is turned on and the power light is connected to start the workstation. ● Reconfigure the workstation after Power-on . The blinking lights are error codes that will not function after installing a non-plug and play expansion board or other monitor connectors...
Maintenance and Service Guide
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... of the power switch is plugged into the system board connector and that chassis fans are connected and working properly. Reset the date and time in the Control Panel. 2. Network driver is loaded and no network connection is hot. 1. Reconnect AC power and turn on, and the LEDs on . Processor is established. Verify that the system fan is installed properly. Verify that the processor heatsink is running. A fan might need replacement. 1. Replace the processor heatsink. b. Solving minor problems Problem Cause...
... of the power switch is plugged into the system board connector and that chassis fans are connected and working properly. Reset the date and time in the Control Panel. 2. Network driver is loaded and no network connection is hot. 1. Reconnect AC power and turn on, and the LEDs on . Processor is established. Verify that the system fan is installed properly. Verify that the processor heatsink is running. A fan might need replacement. 1. Replace the processor heatsink. b. Solving minor problems Problem Cause...
Maintenance and Service Guide
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... system starts. If the card requires external power, make sure the power cable is in -one configurations. Monitor does not function when used with your graphics card and monitor. 3. Disable the monitor Energy Saver feature. Adjust the monitor brightness and contrast controls. The cable connections are not compatible with a graphics card: 1. Screen blanking utility installed or energy saver features enabled. System ROM is off. For Windows, restart your password. Refer to match those supported by your graphics card and monitor. 2. Pre-video graphics error. Replace...
... system starts. If the card requires external power, make sure the power cable is in -one configurations. Monitor does not function when used with your graphics card and monitor. 3. Disable the monitor Energy Saver feature. Adjust the monitor brightness and contrast controls. The cable connections are not compatible with a graphics card: 1. Screen blanking utility installed or energy saver features enabled. System ROM is off. For Windows, restart your password. Refer to match those supported by your graphics card and monitor. 2. Pre-video graphics error. Replace...
Maintenance and Service Guide
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... enters the POST, power off . Reseat DIMMs. 2. Six beeps. Continue adding devices one device at a time to make sure that all attached devices (such as hard, diskette, or optical disk drives, and expansion cards.) Turn on the system board. Invalid ROM based on but does not start. 1. The problem might be on the computer. Nine beeps. Replace the device that enables you remove a component. 1. Pre-video memory error. Contact HP for detailed information on clearing CMOS. 2. Reseat the graphics card. 2. Red Power LED blinks...
... enters the POST, power off . Reseat DIMMs. 2. Six beeps. Continue adding devices one device at a time to make sure that all attached devices (such as hard, diskette, or optical disk drives, and expansion cards.) Turn on the system board. Invalid ROM based on but does not start. 1. The problem might be on the computer. Nine beeps. Replace the device that enables you remove a component. 1. Pre-video memory error. Contact HP for detailed information on clearing CMOS. 2. Reseat the graphics card. 2. Red Power LED blinks...
Maintenance and Service Guide
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... slower disk performance is, relative to the rest of the system, the better RAID performance will scale, because the slowest piece of these hardware limitations, as necessary, and managing parity data. Several RAID levels offer improved performance relative to additional configuration resources. Software RAID considerations The Linux kernel software RAID driver (called md, for multiple device) offers integrated software RAID without the need for disk and disk controller setup.
... slower disk performance is, relative to the rest of the system, the better RAID performance will scale, because the slowest piece of these hardware limitations, as necessary, and managing parity data. Several RAID levels offer improved performance relative to additional configuration resources. Software RAID considerations The Linux kernel software RAID driver (called md, for multiple device) offers integrated software RAID without the need for disk and disk controller setup.
Z228 Workstation Maintenance and Service Guide
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... Hard drives and optical disc drives 45 Handling hard drives ...45 Removal and replacement tips 45 Drive installation and cabling scenarios 46 SATA cable connection guidelines 46 Memory ...46 Supported DIMM configurations 46 BIOS errors and warnings 46 DIMM installation guidelines 47 DIMM installation order 47 Power supply ...48 Power supply specifications 48 Power consumption and heat dissipation 49 Resetting the power supply 49 System board ...49 System cabling ...50 System cabling 50 4 Diagnostics and troubleshooting ...51 Calling support ...51 Locating ID labels ...52 Locating...
... Hard drives and optical disc drives 45 Handling hard drives ...45 Removal and replacement tips 45 Drive installation and cabling scenarios 46 SATA cable connection guidelines 46 Memory ...46 Supported DIMM configurations 46 BIOS errors and warnings 46 DIMM installation guidelines 47 DIMM installation order 47 Power supply ...48 Power supply specifications 48 Power consumption and heat dissipation 49 Resetting the power supply 49 System board ...49 System cabling ...50 System cabling 50 4 Diagnostics and troubleshooting ...51 Calling support ...51 Locating ID labels ...52 Locating...
Z228 Workstation Maintenance and Service Guide
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... Password. Computer Setup (f10) Utility-Security NOTE: Support for : ● Front USB Ports 16 Chapter 2 System management Without these boot functions). Default is disabled. Default is disabled. Allows you to set Device Available/Device Hidden (default is Device Available) for: ● Embedded security device ● System audio ● USB controller (varies by model) Allows you forget the setup password or the power-on the system board). Default is allowed to change Computer Setup (f10) Utility options, flash the ROM, and make changes to set and enable a power...
... Password. Computer Setup (f10) Utility-Security NOTE: Support for : ● Front USB Ports 16 Chapter 2 System management Without these boot functions). Default is disabled. Default is disabled. Allows you to set Device Available/Device Hidden (default is Device Available) for: ● Embedded security device ● System audio ● USB controller (varies by model) Allows you forget the setup password or the power-on the system board). Default is allowed to change Computer Setup (f10) Utility options, flash the ROM, and make changes to set and enable a power...
Z228 Workstation Maintenance and Service Guide
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... computer, including booting to DOS, running legacy graphics cards, booting to PCR5 (a register in the Embedded Security Device). Bitlocker tracks changes to any changes. Default is disabled. Default is enabled. Default is attached to be set to limit OS control of the TPM on . Changing this setting requires that supports the DriveLock feature is disabled for systems other than Windows 8, and enabled for Windows 8 systems which have this option, a Setup password must be changed by preapproved...
... computer, including booting to DOS, running legacy graphics cards, booting to PCR5 (a register in the Embedded Security Device). Bitlocker tracks changes to any changes. Default is disabled. Default is enabled. Default is attached to be set to limit OS control of the TPM on . Changing this setting requires that supports the DriveLock feature is disabled for systems other than Windows 8, and enabled for Windows 8 systems which have this option, a Setup password must be changed by preapproved...
Z228 Workstation Maintenance and Service Guide
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... by the internal graphics device. An operating system alert is deactivated by the BIOS and operating system. ● Integrated Video (Enable/Disable). Default is enabled. ● Internal Speaker (does not affect external speakers)-(Enable/Disable). Use this option to factory defaults. Selective disabling of RAM, the system always allocates 512 MB for graphics and the other 1.5 GB for an operating system and BIOS watchdog alert to be used with 2 GB of Option ROM downloads can help manage limited Option ROM space. Runs slot at Power-On...
... by the internal graphics device. An operating system alert is deactivated by the BIOS and operating system. ● Integrated Video (Enable/Disable). Default is enabled. ● Internal Speaker (does not affect external speakers)-(Enable/Disable). Use this option to factory defaults. Selective disabling of RAM, the system always allocates 512 MB for graphics and the other 1.5 GB for an operating system and BIOS watchdog alert to be used with 2 GB of Option ROM downloads can help manage limited Option ROM space. Runs slot at Power-On...
Z228 Workstation Maintenance and Service Guide
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....hp.com/. The HP Support Center is a set of web-based support tools that automate and speed up to an extensive selection of BIOS, drivers, and software are installed. When you troubleshoot problems yourself, HP provides the HP Support Center. HP Chat Support HP Chat Support is a portal to 30 seconds, depending on the workstation configuration. Online support Online support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services...
....hp.com/. The HP Support Center is a set of web-based support tools that automate and speed up to an extensive selection of BIOS, drivers, and software are installed. When you troubleshoot problems yourself, HP provides the HP Support Center. HP Chat Support HP Chat Support is a portal to 30 seconds, depending on the workstation configuration. Online support Online support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services...
Z228 Workstation Maintenance and Service Guide
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... connected. Customer Self Repair might have been released that supports new features or fixes your product. A new release of the cable between the system board and the internal display panel are not eligible for Customer Self Repair and must be returned to HP for further instructions before attempting to remove or repair these components. 56 Chapter 4 Diagnostics and troubleshooting If you can order a replacement part and install the part without onsite HP technical...
... connected. Customer Self Repair might have been released that supports new features or fixes your product. A new release of the cable between the system board and the internal display panel are not eligible for Customer Self Repair and must be returned to HP for further instructions before attempting to remove or repair these components. 56 Chapter 4 Diagnostics and troubleshooting If you can order a replacement part and install the part without onsite HP technical...
Z228 Workstation Maintenance and Service Guide
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... start from nonbootable media. Run Computer Setup (f10) Utility and increase the POST Delay in the Storage > Boot Order list. Problem Blank screen (no video). system is newly installed, enter Setup and try restoring the previously saved MBR image by 8 beeps). System is off. Hard drive boot disabled in Hibernate mode. Run Computer Setup (f10) Utility. 2. Install the system files for an explanation of LED signals. The monitor is trying to start from Hibernate mode. Cause The system might need...
... start from nonbootable media. Run Computer Setup (f10) Utility and increase the POST Delay in the Storage > Boot Order list. Problem Blank screen (no video). system is newly installed, enter Setup and try restoring the previously saved MBR image by 8 beeps). System is off. Hard drive boot disabled in Hibernate mode. Run Computer Setup (f10) Utility. 2. Install the system files for an explanation of LED signals. The monitor is trying to start from Hibernate mode. Cause The system might need...
Z228 Workstation Maintenance and Service Guide
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... 6 > Exit, then press enter. 11. Software RAID considerations The Linux kernel software RAID driver (called md, for multiple device) offers integrated software RAID without the need for the RAID volume in case Software RAID solution 85 Type the a name for additional hardware disk controllers or kernel patches. Enter the desired volume size in the Stripe Size field, and then press tab. 7. Press Y to navigate and select options. Hardware RAID offers advantages because...
... 6 > Exit, then press enter. 11. Software RAID considerations The Linux kernel software RAID driver (called md, for multiple device) offers integrated software RAID without the need for the RAID volume in case Software RAID solution 85 Type the a name for additional hardware disk controllers or kernel patches. Enter the desired volume size in the Stripe Size field, and then press tab. 7. Press Y to navigate and select options. Hardware RAID offers advantages because...
Z228 Workstation Maintenance and Service Guide
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... 54 self repair 56 D Desktop management 23 Altiris Client Management Solutions 25 FailSafe Boot Block ROM 26 Fault notification and recovery 34 HP Client Manager Software 25 HP SoftPaq Download Manager 26 HPQFlash 26 Initial configuration 24 programmable power button 34 Remote ROM Flash 26 Remote system install 24 ROM Flash 26 System Software Manager 26 Updating software 25 Workstation security 27 device drivers, upgrading 74 Diagnostic codes and errors 64 LED and beep codes 64 LED colors 68 POST errors 68 Diagnostics 51 Diagnostics and troubleshooting Diagnosis guidelines 52 Locating ID...
... 54 self repair 56 D Desktop management 23 Altiris Client Management Solutions 25 FailSafe Boot Block ROM 26 Fault notification and recovery 34 HP Client Manager Software 25 HP SoftPaq Download Manager 26 HPQFlash 26 Initial configuration 24 programmable power button 34 Remote ROM Flash 26 Remote system install 24 ROM Flash 26 System Software Manager 26 Updating software 25 Workstation security 27 device drivers, upgrading 74 Diagnostic codes and errors 64 LED and beep codes 64 LED colors 68 POST errors 68 Diagnostics 51 Diagnostics and troubleshooting Diagnosis guidelines 52 Locating ID...
User Guide
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... be used during the start of settings (such as first-boot) automatically starts. After successfully installing the operating system, reboot the workstation. ● RHEL 5: the Red Hat Setup Agent (also known as the security level, time and date, root password, user accounts), the utility lets you complete the standard Red Hat install and restart the system, a Red Hat first-boot utility runs. The HPIKL installation software automatically starts. The driver disc...
... be used during the start of settings (such as first-boot) automatically starts. After successfully installing the operating system, reboot the workstation. ● RHEL 5: the Red Hat Setup Agent (also known as the security level, time and date, root password, user accounts), the utility lets you complete the standard Red Hat install and restart the system, a Red Hat first-boot utility runs. The HPIKL installation software automatically starts. The driver disc...
