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Maintenance and Service Guide - Page 1
HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation
Maintenance and Service Guide
Maintenance and Service Guide - Page 13
...8730;
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HP EliteBook 740 G2 Notebook PC √
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HP ZBook 14 G2 Mobile Workstation
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Memory 3 not available on computer models equipped with Windows 7 32-bit operating system, available with the following specifications:
DDR3L PC3L-12800 (1600 MHz) SODIMMs
Supports dual channel memory
Supports 16384 MB of system RAM in...
Maintenance and Service Guide - Page 23
HP EliteBook 840 G2 Notebook PC
HP EliteBook 740 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
Operating system 13 only available on computer models equipped with an FHD display assembly and 8GB or more...more of system memory)
● Windows 10 Home High End 64-bit (only available on computer models equipped with an FHD display assembly and 8GB or more of system memory)
● Windows 10 ...
Maintenance and Service Guide - Page 24
...)
● Windows 8.1 Multilanguage High End 64-bit (only available on computer models equipped with an FHD display assembly and 8GB or more of China)
14 Chapter 1 Product description
Windows 7:
● Windows 7 Home Basic
HP EliteBook 840 G2 Notebook PC
HP EliteBook 740 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
ENWW MSNA
● Windows 8.1 Professional 64-bit DPK with...
Maintenance and Service Guide - Page 25
...Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Downgrade operating system)
HP EliteBook 840 G2 Notebook PC
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HP EliteBook 740 G2 Notebook PC
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HP ZBook 14 G2 Mobile Workstation
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Operating system 15 MSNA
FreeDOS 2.0
Ubuntu 14.04 (not available on computer models equipped with any Windows 10 Downgrade operating system)
● Windows 8.1 (required...
Maintenance and Service Guide - Page 26
... of China)
● Windows 7 Professional 32-bit, Service Pack 1 (available with any Windows 10, Windows 8.1, or Windows 7 Professional Downgrade Loc except in Asia-Pacific countries and regions and the People's Republic of China)
HP EliteBook 840 G2 Notebook PC
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HP EliteBook 740 G2 Notebook PC
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HP ZBook 14 G2 Mobile Workstation
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16 Chapter 1 Product description
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Maintenance and Service Guide - Page 27
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Serviceability
Description
End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module
HP EliteBook 840 G2 Notebook PC
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HP EliteBook 740 G2 Notebook PC √ √
HP EliteBook 740 G2 Notebook PC √
HP ZBook 14 G2 Mobile Workstation
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Maintenance and Service Guide - Page 45
...215;1080), capacitive TouchScreen display assembly for use only on HP ZBook 14 G2 Mobile Workstation computer models (includes microphone)
795947-001
(2)
Keyboard with backlight and pointing sick for use only on HP ZBook 14 G2 Mobile Workstation computer models (includes webcam and microphone)
795948-001
14.0-in Portugal
776475-131
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Computer major components 35 TouchScreen display...
Maintenance and Service Guide - Page 67
... must be removed, replaced, and/or loosened when servicing the Customer Self-Repair parts.
Component replacement procedures
NOTE: Please read and follow these steps:
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Component replacement procedures 57
There are on the service label at the bottom of your country or region, and then follow the on HP ZBook 14 G2 Mobile Workstation computer models
Spare part number 766324-001...
Maintenance and Service Guide - Page 85
.... If a locked device is a complete cloud-based solution for service, the agent must be replaced. NOTE: HP continually improves and changes product parts. See Locating the product name, serial number, product number, warranty information, and model number on -screen instructions. This chapter provides removal and replacement procedures for encrypted self-encrypting drives). There are on the...
Maintenance and Service Guide - Page 125
...HP logo appears, press f9 to the hard drive. If no instructions are ready to the location on -screen instructions.
Press the power button in the taskbar search box, and then select File Explorer.
2. ENWW
Using Computer Setup 115 b.
BIOS installation..., consult the network administrator before installing any instructions that contains the update.
4.
The hard drive designation ...
Maintenance and Service Guide - Page 133
... updates on the HP website. Start Computer Setup.
2. Do not shut down the computer or initiate Sleep.
Use the arrow keys to reliable external power using Computer Setup.
1. Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on -screen instructions...
Maintenance and Service Guide - Page 165
...enclosure
removal 81 spare part numbers 45, 81 battery removal 59 spare part numbers 40, 59 BIOS determining version 123 downloading an update 123 updating 123 Blu-ray ...Setup navigating and selecting 121 restoring factory settings 122 computer specifications 129 connectors power 29 connectors, service considerations 51
D detachable cable, spare part
number 49 display assembly
removal 105 spare part...
Maintenance and Service Guide - Page 166
... 27 USB 3.0 charging (powered) 27 power button 22 power button board removal 94 spare part number 39, 94 power connector 29 power cord requirements for all countries
149 requirements for specific
countries and regions 150 set requirements 149 spare part numbers 49 power light 24, 26 power requirements, product description 11 primary storage, product...
Maintenance and Service Guide - Page 167
...service considerations
cables 51 connectors 51 plastic parts 51 service cover location 30 removal 57 spare part numbers 45, 57 service cover release latch 30 service cover release lock 30 serviceability, product description 17
setup utility navigating and selecting 121 restoring factory settings..., 28 USB legacy support 121 USB port 27, 28 USB/VGA connector board
removal 89 spare part number 40, 89...
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