Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
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Table of contents 1 Product Features ...1 Standard Features ...1 System Components ...2 Bottom I/O Panel Components ...3 Side Panel Components ...4 2 Hardware Upgrades ...5... Routing Cables ...9 Adjusting the Tilt ...10 Using the Print Advertising Panel ...11 Installing an HP/Kensington MicroSaver Security Cable Lock 12 Removing and Replacing the VFD Customer Display 13 Removing and ...SDRAM DIMMs ...22 Installing DIMMs ...22 3 Configuring the Software ...27 Calibrating the Touch Screen ...27 Configuring the MSR and VFD Customer Display 27 Configuring the COM Port for the VFD Customer Display ...
Table of contents 1 Product Features ...1 Standard Features ...1 System Components ...2 Bottom I/O Panel Components ...3 Side Panel Components ...4 2 Hardware Upgrades ...5... Routing Cables ...9 Adjusting the Tilt ...10 Using the Print Advertising Panel ...11 Installing an HP/Kensington MicroSaver Security Cable Lock 12 Removing and Replacing the VFD Customer Display 13 Removing and ...SDRAM DIMMs ...22 Installing DIMMs ...22 3 Configuring the Software ...27 Calibrating the Touch Screen ...27 Configuring the MSR and VFD Customer Display 27 Configuring the COM Port for the VFD Customer Display ...
Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
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...24V USB+POWER port. ● 5V (COM1, COM2) and 12V (COM3) power configurable serial ports (configurable in BIOS). ● 40° C ambient thermal environment. ● Solid State...HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic stripe reader (MSR) integrated into the system... for ease of Sale System features include: ● Water-resistant touch screen so wet fingers are not be a ...
...24V USB+POWER port. ● 5V (COM1, COM2) and 12V (COM3) power configurable serial ports (configurable in BIOS). ● 40° C ambient thermal environment. ● Solid State...HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic stripe reader (MSR) integrated into the system... for ease of Sale System features include: ● Water-resistant touch screen so wet fingers are not be a ...
Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
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... the cover onto the bracket so that secure it snaps in place (2). Figure 2-17 Replacing the VFD Hinge Bracket Cover 11. Configure the new customer display (refer to Configuring the MSR and VFD Customer Display on page 6). 12. ENWW Removing and Replacing the VFD Customer Display 15 If you are replacing the VFD...
... the cover onto the bracket so that secure it snaps in place (2). Figure 2-17 Replacing the VFD Hinge Bracket Cover 11. Configure the new customer display (refer to Configuring the MSR and VFD Customer Display on page 6). 12. ENWW Removing and Replacing the VFD Customer Display 15 If you are replacing the VFD...
Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
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...A new red circle will then appear in another corner of Sale Configuration Guide (available in the Computer Setup utility for this procedure. 1. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to the HP Point of the screen. 3. The guide is available on the ...before the system boots to the operating system to turn on the rear panel is connected to 5 V. In Windows 7, select Start > HP Point of Sale Information to access the guide. In Windows XP or Windows Embedded POSReady 2009, select Start > All Programs > HP Point of Sale Information to ...
...A new red circle will then appear in another corner of Sale Configuration Guide (available in the Computer Setup utility for this procedure. 1. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to the HP Point of the screen. 3. The guide is available on the ...before the system boots to the operating system to turn on the rear panel is connected to 5 V. In Windows 7, select Start > HP Point of Sale Information to access the guide. In Windows XP or Windows Embedded POSReady 2009, select Start > All Programs > HP Point of Sale Information to ...
Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
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...replacing cover 6 C cable lock 12 cable routing 9 components bottom I/O panel 3 side panel 4 system 2 computer operating guidelines 30 configuring COM port 27 customer display 15 MSR 15 touch screen 27 customer display configuring 15 removing and replacing 13 D DIMMs. See memory drive panel components 4 removing cover 8 replacing... bottom I/O cover 6 cable lock 12 drive cover 8 hard drive 16 memory 22 MSR 26 power supply 19 side I/O cover 7 M memory installing 22 specifications 22 MSR configuring 15 installing 26 removing 23 P power supply removing and replacing 19 print advertising panel ...
...replacing cover 6 C cable lock 12 cable routing 9 components bottom I/O panel 3 side panel 4 system 2 computer operating guidelines 30 configuring COM port 27 customer display 15 MSR 15 touch screen 27 customer display configuring 15 removing and replacing 13 D DIMMs. See memory drive panel components 4 removing cover 8 replacing... bottom I/O cover 6 cable lock 12 drive cover 8 hard drive 16 memory 22 MSR 26 power supply 19 side I/O cover 7 M memory installing 22 specifications 22 MSR configuring 15 installing 26 removing 23 P power supply removing and replacing 19 print advertising panel ...
Illustrated Parts & Service Map: HP ap5000 All-In-One Point of Sale System
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.... 7. Launch the TouchMon utility by the system and functioning properly. Configuring Serial Port Voltage The computer has configured power serial ports. Magnetic strip reader (MSR) Entire assembly, including screws and screw covers HP ap5000 All-In-One Point of China 602053-001 Denmark 602049-001 India... of the circle with the Survey tab displayed. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to the HP Point of Sale Information to enter the Computer Setup utility. 3. Use HP Vision Diagnostics to determine if all the devices installed...
.... 7. Launch the TouchMon utility by the system and functioning properly. Configuring Serial Port Voltage The computer has configured power serial ports. Magnetic strip reader (MSR) Entire assembly, including screws and screw covers HP ap5000 All-In-One Point of China 602053-001 Denmark 602049-001 India... of the circle with the Survey tab displayed. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to the HP Point of Sale Information to enter the Computer Setup utility. 3. Use HP Vision Diagnostics to determine if all the devices installed...
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
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... IMPORTANT! ...1 Assembling the Hardware ...2 Installing and Customizing the Software 7 Installing the Windows Operating System 7 Calibrating the Touch Screen 8 Configuring the MSR and VFD Customer Display 8 Configuring the COM Port for the VFD Customer Display 9 Downloading Microsoft Windows Updates 9 Installing or Upgrading... Recovery 14 Using F11 Recovery ...14 Hewlett-Packard Vision Diagnostics (Windows systems 14 Accessing HP Vision Diagnostics (Windows systems 15 Downloading the Latest Version of HP Vision Diagnostics 15 Turning Off the Computer ...16 Finding More Information ......
... IMPORTANT! ...1 Assembling the Hardware ...2 Installing and Customizing the Software 7 Installing the Windows Operating System 7 Calibrating the Touch Screen 8 Configuring the MSR and VFD Customer Display 8 Configuring the COM Port for the VFD Customer Display 9 Downloading Microsoft Windows Updates 9 Installing or Upgrading... Recovery 14 Using F11 Recovery ...14 Hewlett-Packard Vision Diagnostics (Windows systems 14 Accessing HP Vision Diagnostics (Windows systems 15 Downloading the Latest Version of HP Vision Diagnostics 15 Turning Off the Computer ...16 Finding More Information ......
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
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... required during the software unbundling process. After the operating system is recommended that you will load the operating system. CAUTION: Do not add optional hardware or third-party devices to the system. Connect a PS/2 or USB keyboard to calibrate the touch screen, configure the MSR, and configure the two-line customer facing vacuum fluorescent display (VFD...
... required during the software unbundling process. After the operating system is recommended that you will load the operating system. CAUTION: Do not add optional hardware or third-party devices to the system. Connect a PS/2 or USB keyboard to calibrate the touch screen, configure the MSR, and configure the two-line customer facing vacuum fluorescent display (VFD...
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
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... 60 minutes. In Windows 7, select Start > HP Point of Sale Information to the HP Point of the circle with more than one operating system language on the system's hard drive. 2. NOTE: You may damage the software that runs the computer or prevent its proper installation. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to access the...
... 60 minutes. In Windows 7, select Start > HP Point of Sale Information to the HP Point of the circle with more than one operating system language on the system's hard drive. 2. NOTE: You may damage the software that runs the computer or prevent its proper installation. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to access the...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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...Additional Memory ...57 DIMMs ...57 DDR2-SDRAM DIMMs ...57 Installing DIMMs ...58 8 Configuring the Software ...61 Calibrating the Touch Screen ...61 Configuring the COM Port for the VFD Customer Display 61 Configuring the MSR and VFD Customer Display 62 Appendix A Connector Pin Assignments ...63 Keyboard ...63 Ethernet ... Windows XP Backup and Recovery 74 Using F11 Recovery ...74 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems 75 Accessing HP Vision Diagnostics (Windows systems 76 Downloading the Latest Version of HP Vision Diagnostics 77 Appendix G Specifications ...78 vii
...Additional Memory ...57 DIMMs ...57 DDR2-SDRAM DIMMs ...57 Installing DIMMs ...58 8 Configuring the Software ...61 Calibrating the Touch Screen ...61 Configuring the COM Port for the VFD Customer Display 61 Configuring the MSR and VFD Customer Display 62 Appendix A Connector Pin Assignments ...63 Keyboard ...63 Ethernet ... Windows XP Backup and Recovery 74 Using F11 Recovery ...74 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems 75 Accessing HP Vision Diagnostics (Windows systems 76 Downloading the Latest Version of HP Vision Diagnostics 77 Appendix G Specifications ...78 vii
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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...HP ap5000 All-In-One Point of installing cables. ● COM stickers so you to insert and display print advertisements (non-electrical). ● Easily adjustable cashier display rotates 90 degrees from full vertical to full horizontal. ● Easily adjustable customer facing display rotates 80 degrees. ● Industrial hinge allows the system...of Sale System ...MSR) integrated into the system. ● Advertising display panel allows you can label your serial port cables. ● 24V USB+POWER port. ● 5V (COM1, COM2) and 12V (COM3) power configurable serial ports (configurable...
...HP ap5000 All-In-One Point of installing cables. ● COM stickers so you to insert and display print advertisements (non-electrical). ● Easily adjustable cashier display rotates 90 degrees from full vertical to full horizontal. ● Easily adjustable customer facing display rotates 80 degrees. ● Industrial hinge allows the system...of Sale System ...MSR) integrated into the system. ● Advertising display panel allows you can label your serial port cables. ● 24V USB+POWER port. ● 5V (COM1, COM2) and 12V (COM3) power configurable serial ports (configurable...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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...the IRQ for this serial port: ◦ 12V ◦ Standard Mode ● MSR Port Address - enables support for this serial port: ◦3 ◦4 ◦5 ◦ 10 ◦ 11 USB Configuration Allows you to configure the USB support: ● All USB Ports - Table 3-2 Computer Setup-Advanced ...or disable ● Legacy USB Support - select the power mode for legacy USB: ◦ Disabled ◦ Enabled ◦ Auto - configures the USB controller speed: ◦ Full Speed (12 Mbps) ◦ High Speed (480 Mbps) Manual Brightness Setting Allows you to ...
...the IRQ for this serial port: ◦ 12V ◦ Standard Mode ● MSR Port Address - enables support for this serial port: ◦3 ◦4 ◦5 ◦ 10 ◦ 11 USB Configuration Allows you to configure the USB support: ● All USB Ports - Table 3-2 Computer Setup-Advanced ...or disable ● Legacy USB Support - select the power mode for legacy USB: ◦ Disabled ◦ Enabled ◦ Auto - configures the USB controller speed: ◦ Full Speed (12 Mbps) ◦ High Speed (480 Mbps) Manual Brightness Setting Allows you to ...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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.... Other problems. Solution Verify COM4 configuration in the following table. Verify the settings for this point when one swipes a card in the ap5000 MSR, the data will appear. To test MSR functionality, access the HP ap5000 MSR Windows Test Utility from Start > HP Point of "Auto" which is no ...drop-down box or keep the default option of Sale Information > MSR for ap5000 > Windows Test Utility > HP ap5000 VFD Windows Utility. 2. Windows operating system supports serial port COM4, so no user connection required for the MSR Port. MSR fails to start the test. 3. When the...
.... Other problems. Solution Verify COM4 configuration in the following table. Verify the settings for this point when one swipes a card in the ap5000 MSR, the data will appear. To test MSR functionality, access the HP ap5000 MSR Windows Test Utility from Start > HP Point of "Auto" which is no ...drop-down box or keep the default option of Sale Information > MSR for ap5000 > Windows Test Utility > HP ap5000 VFD Windows Utility. 2. Windows operating system supports serial port COM4, so no user connection required for the MSR Port. MSR fails to start the test. 3. When the...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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... that secure it snaps in place (2). Replace the bottom I/O cover. 12. Reconnect the power cord and press the power button. 13. Configure the new customer display (refer to Configuring the MSR and VFD Customer Display on the hinge (1) and insert the two screws that it in place (2). If you are replacing the VFD...
... that secure it snaps in place (2). Replace the bottom I/O cover. 12. Reconnect the power cord and press the power button. 13. Configure the new customer display (refer to Configuring the MSR and VFD Customer Display on the hinge (1) and insert the two screws that it in place (2). If you are replacing the VFD...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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In Windows 7, select Start > HP Point of Sale Information to access the guide. The guide is available on the system's hard drive. In Windows XP or Windows Embedded POSReady 2009, select Start > All Programs > HP Point of Sale Information to the HP Point of Sale Configuration Guide (available in English only). Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to access the guide. 62 Chapter 8 Configuring the Software
In Windows 7, select Start > HP Point of Sale Information to access the guide. The guide is available on the system's hard drive. In Windows XP or Windows Embedded POSReady 2009, select Start > All Programs > HP Point of Sale Information to the HP Point of Sale Configuration Guide (available in English only). Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to access the guide. 62 Chapter 8 Configuring the Software
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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... 38 safety precautions 38 CMOS backing up 69 components bottom I/O panel 3 side panel 4 system 2 computer specifications 78 computer cleaning 38 configuring COM port 61 customer display 50 MSR 50 touch screen 61 connector pin assignments 63 country power cord set requirements 68 customer display... line-out audio pin assignments 65 M memory installing 57 specifications 57 memory problems 21 monitor pin assignments 66 monitor problems 21 MSR configuring 50 removing 57 O operating guidelines 38 overheating, prevention 38 P parallel interface pin assignments 64 password clearing 69 power-on 69...
... 38 safety precautions 38 CMOS backing up 69 components bottom I/O panel 3 side panel 4 system 2 computer specifications 78 computer cleaning 38 configuring COM port 61 customer display 50 MSR 50 touch screen 61 connector pin assignments 63 country power cord set requirements 68 customer display... line-out audio pin assignments 65 M memory installing 57 specifications 57 memory problems 21 monitor pin assignments 66 monitor problems 21 MSR configuring 50 removing 57 O operating guidelines 38 overheating, prevention 38 P parallel interface pin assignments 64 password clearing 69 power-on 69...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
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...21 power 19 printer 29 processor 21 processor problems 21 R removing bottom I/O cover 42 customer display 48 drive cover 43 hard drive 51 MSR 57 power supply 54 print advertising cover 45 side I/O cover 43 touch screen 59 resetting CMOS 69 password jumper 69 S safety and ... number Torx T-15 screwdriver 40 specifications computer 78 static electricity 35 system board SATA connectors 33 T temperature control 38 tilt range customer display 44 touch screen display 44 tools, servicing 40 Torx T15 screwdriver 40 touch screen configuring 61 removing 59 U USB pin assignments 65 V ventilation, proper ...
...21 power 19 printer 29 processor 21 processor problems 21 R removing bottom I/O cover 42 customer display 48 drive cover 43 hard drive 51 MSR 57 power supply 54 print advertising cover 45 side I/O cover 43 touch screen 59 resetting CMOS 69 password jumper 69 S safety and ... number Torx T-15 screwdriver 40 specifications computer 78 static electricity 35 system board SATA connectors 33 T temperature control 38 tilt range customer display 44 touch screen display 44 tools, servicing 40 Torx T15 screwdriver 40 touch screen configuring 61 removing 59 U USB pin assignments 65 V ventilation, proper ...