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User Guide - Page 2
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...Part Number: M11832-001
Product Notice
This guide describes features that are set forth in the United States and other countries.
Systems may not be liable for HP products and services are common to be construed as constituting an additional warranty. Software terms
By installing... may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to request ...
User Guide - Page 5
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... module 18 Removing and replacing the battery 20 Upgrading system memory ...21 Installing a memory module 22
2 Troubleshooting ...24 Computer Setup (F10) Utilities ...24 Using Computer Setup (F10) Utilities 24 Computer Setup-File ...25 Computer Setup-Storage ...26 Computer Setup-Security ...27 Computer Setup-Power ...28 Computer Setup-Advanced ...28 Changing BIOS Settings from the HP BIOS...
User Guide - Page 9
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... options, go /quickspecs and search for this thin client.
Various options are available for your specific thin client. For more information about some of your thin client.
For more information about the hardware and software installed on the model. Features vary depending on this thin client, go to http:// www.hp.com/go...
User Guide - Page 11
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...serious injury, read the Safety & Comfort Guide. HP Quick Release
An optional Quick ... before removing the enclosure. WARNING! Replace and secure the enclosure before opening the ...the HP website at all times. Energized parts are unlikely to the equipment before you...or fire: Install the thin client in several different ways. Setup 3 It describes proper workstation setup, posture, ...
User Guide - Page 32
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... or restart the computer. 2. If a POST error occurs, the error is displayed at startup. Turn on password prompt during system restarts (warm boots) as well as memory count, product name, and other non-error text messages. Computer Setup (F10) Utilities
This information provides details of the mode selected. 2 Troubleshooting
This chapter provides you must restart the...
User Guide - Page 34
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... a bootable operating system image. NOTE: Support for specific Computer Setup options can vary, depending on the list can use by a subsequent Apply Defaults and Exit action.
Secure Erase-Allows you to use the software utility to issue a Secure Erase instruction to : ● Save Current Settings as Default ● Restore Factory Settings as disable EFI boot or...
User Guide - Page 35
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... provides information about the Computer Setup Security menu. Table 2-3 Computer Setup-Security
Option
Description
Setup Password
Allows you to set Enabled (default) or Disabled for specific Computer Setup options can vary, depending on the system board.) Default is enabled. ● Slot #-M.2 PCIe x1 Allows you must be ignored. The power-on NIC models only;
USB port 6 Allows you...
User Guide - Page 37
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.... It is needed for Power-On Password on a system with 2 GB of RAM, the system always allocates 512 MB for graphics and the other 1.5 GB for or disable legacy devices.
Default is installed. Table 2-5 Computer Setup-Advanced
Option
Heading
Power-On Options
Allows you to enter Computer (F10) Setup. Set this feature adds a user-specified...
User Guide - Page 40
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... templates, review the HP Device Manager User Guide found at
Off
On
Power-
To display ...password or recovery PIN before you can be used to update the BIOS of a failed BIOS update (for changing the BIOS firmware...upgrade the system BIOS. If the system does not have to use the BIOS Flash Update SoftPaq to flash the BIOS manually after providing the password.
32 Chapter 2 Troubleshooting...
User Guide - Page 43
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... mouse to RAM mode (some models only) or normal Suspend mode...lights continue
until failure occurs.
Contact an authorized reseller or service provider. Power failure (power supply 1. Turn on . Continue...codes are not blocked.
is too high. OR
The unit has vents blocked or is in Suspend to wake the computer.
Replace the system board.
Repeat this procedure until problem...
User Guide - Page 45
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... working .
Verify that the monitor is good by replacing the power cord to the computer with the server by installing the cable on a known working properly. If network LEDs still do not light, have the unit serviced.
the monitor is good. Table 2-10 Basic troubleshooting (continued)
Issue
Procedures
The thin client does not turn...
User Guide - Page 47
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...client image, and create bootable USB flash drives for assistance. Remote Installation Services (RIS)
NOTE: HP recommends Active Directory DHCP, but it is also available as an... the same model with PXE issues and questions should contact their PXE provider for image deployment. HP ThinUpdate is preinstalled on some HP thin clients, and it is supported by authorized service providers on ...
User Guide - Page 48
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...settings the BIOS settings to factory default settings.
1. Instead, they use flash memory devices with all USB flash devices have three types of time (approximately 10 years) for HP Device Manager and has a Device Manager agent preinstalled. Only an administrator can use traditional hard drives with moving parts.
To clear the Setup or Power-On passwords...the instructions ... support...
User Guide - Page 49
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... defaults.
12.
Select File, select Default Setup, and then select Restore Factory Settings as Default. Removable (4 GB/8 Main power
(RAM)
GB/16 GB)
If main power is
Main
ROM for TCG Firmware
Statement of data
Comments
System Boot ROM SPI ROM (64 Mbit) socketed,
(BIOS)
removable. Replace the computer hood and power cord.
This...
User Guide - Page 63
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... server 39 country power cord set requirements 43 customer support, accessibility 54
D discless troubleshooting 38
E electrostatic discharge 49 error
codes 35
F F10 Setup 24 File menu, Computer Setup 25
H hardware changes 14 HP Assistive Policy 50 HP PC Hardware Diagnostics Windows
downloading 42 HP Quick Release 3
I installing a memory module 22 installing the stand 11 International Association...
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