Hardware Maintenance Manual
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... adapter cards, accelerator boards, options, or non-IBM devices, can give false errors and invalid computer responses. If you remove a non-IBM device and the symptom goes away, the problem is with the device you removed. © Copyright IBM Corp. 1996, 1997, 1998 1 Note This manual and the diagnostic tests are intended to -FRU indexes, and parts listings for IBM Personal Computer 300/700 Series (Type 62XX, 65XX, and 68XX) and the IntelliStation (Type...
... adapter cards, accelerator boards, options, or non-IBM devices, can give false errors and invalid computer responses. If you remove a non-IBM device and the symptom goes away, the problem is with the device you removed. © Copyright IBM Corp. 1996, 1997, 1998 1 Note This manual and the diagnostic tests are intended to -FRU indexes, and parts listings for IBM Personal Computer 300/700 Series (Type 62XX, 65XX, and 68XX) and the IntelliStation (Type...
Hardware Maintenance Manual
Page 12
..., IntelliStation Series HMM For the test programs to determine and obtain the latest level BIOS, see "BIOS Levels" on page 214. Be extremely careful during write operations such as copying, saving, or formatting. Diagnostic error messages appear when a test program finds a problem with a hardware option. If you are displayed, diagnose the first error code displayed. 3. General Checkout (Type 62XX, 65XX, 68XX) This general checkout procedure is installed on...
..., IntelliStation Series HMM For the test programs to determine and obtain the latest level BIOS, see "BIOS Levels" on page 214. Be extremely careful during write operations such as copying, saving, or formatting. Diagnostic error messages appear when a test program finds a problem with a hardware option. If you are displayed, diagnose the first error code displayed. 3. General Checkout (Type 62XX, 65XX, 68XX) This general checkout procedure is installed on...
Hardware Maintenance Manual
Page 20
... Type 6272 Disketteless models, the customer has the responsibility to make the diagnostics available either locally on the screen to the client computer. 10 IBM PC 300/700, IntelliStation Series HMM Remote diagnostics require: Access to the network System Administrator to download the diagnostics or to execute remote diagnostics to run the IBM PC Enhanced Diagnostics under Windows NT. 3. Select PC-Doctor 4. Select Start 2. Follow the instructions on the PC hard disk or remotely through a server...
... Type 6272 Disketteless models, the customer has the responsibility to make the diagnostics available either locally on the screen to the client computer. 10 IBM PC 300/700, IntelliStation Series HMM Remote diagnostics require: Access to the network System Administrator to download the diagnostics or to execute remote diagnostics to run the IBM PC Enhanced Diagnostics under Windows NT. 3. Select PC-Doctor 4. Select Start 2. Follow the instructions on the PC hard disk or remotely through a server...
Hardware Maintenance Manual
Page 23
... the port for use after it is the cause of internal self-diagnostic tests. The error condition is not the cause of the error or reconfiguring the network before the network can result in the port removing itself to its access unit, such as an IBM 8230 Token-Ring Network Controller Access Unit. An error condition on a network that connects the port to the network. During initialization, the port runs a series of the hard error. The...
... the port for use after it is the cause of internal self-diagnostic tests. The error condition is not the cause of the error or reconfiguring the network before the network can result in the port removing itself to its access unit, such as an IBM 8230 Token-Ring Network Controller Access Unit. An error condition on a network that connects the port to the network. During initialization, the port runs a series of the hard error. The...
Hardware Maintenance Manual
Page 24
... errors and unnecessary replacement of the system board. If the computer hangs with a hardware option. Power-off the computer and all cables and power cords. - Make sure the system board is found by the diagnostics program, that software package. For the test programs to -FRU Index" on default is quick bring -up . If an installed device is installed on page 200. 2. The power-on page 32. 4. Check all external devices...
... errors and unnecessary replacement of the system board. If the computer hangs with a hardware option. Power-off the computer and all cables and power cords. - Make sure the system board is found by the diagnostics program, that software package. For the test programs to -FRU Index" on default is quick bring -up . If an installed device is installed on page 200. 2. The power-on page 32. 4. Check all external devices...
Hardware Maintenance Manual
Page 32
... connect the center pin and the pin on the opposite end of the item. 22 IBM PC 300/700, IntelliStation Series HMM Depending on page 322 and locate the system board type you are servicing. or, short then open the password jumper; Remind the user to enter a new password when service is necessary to move the jumper back to the previous position and to "System Board Layouts" on the system board, the password is reset...
... connect the center pin and the pin on the opposite end of the item. 22 IBM PC 300/700, IntelliStation Series HMM Depending on page 322 and locate the system board type you are servicing. or, short then open the password jumper; Remind the user to enter a new password when service is necessary to move the jumper back to the previous position and to "System Board Layouts" on the system board, the password is reset...
Hardware Maintenance Manual
Page 35
... specific operating systems. Make sure you to get information about additional utility programs available on Alarm Copies configuration and diagnostic files from a diskette that comes with an optional device. Describes how to use the UINSTALL program to change the settings for the system unit, processor board, and system board. Service Information 25 Item Set power management features Note: If similar power management features are recorded in this log. Displays updates and changes. Any memory...
... specific operating systems. Make sure you to get information about additional utility programs available on Alarm Copies configuration and diagnostic files from a diskette that comes with an optional device. Describes how to use the UINSTALL program to change the settings for the system unit, processor board, and system board. Service Information 25 Item Set power management features Note: If similar power management features are recorded in this log. Displays updates and changes. Any memory...
Hardware Maintenance Manual
Page 46
... Boot Block Jumper" on LAN are enabled. 2. System Board 1. System Board 1. Processor 1. Enter the administrator password 36 IBM PC 300/700, IntelliStation Series HMM Run Configuration (See "Setup Utility Program" on page 220.) 2. Covers were removed from the computer. 1. Check System Summary menu for the BIOS level needed, then perform the flash update. 2. Run the Extended Memory Diagnostic tests. 1. System Board 3. Riser Card 2. C2 Security 1. Riser Card, if installed. 1. Diskette Drive 2. Riser Card 2. Diskette Drive Cable 1. Run Setup. POST Error Code...
... Boot Block Jumper" on LAN are enabled. 2. System Board 1. System Board 1. Processor 1. Enter the administrator password 36 IBM PC 300/700, IntelliStation Series HMM Run Configuration (See "Setup Utility Program" on page 220.) 2. Covers were removed from the computer. 1. Check System Summary menu for the BIOS level needed, then perform the flash update. 2. Run the Extended Memory Diagnostic tests. 1. System Board 3. Riser Card 2. C2 Security 1. Riser Card, if installed. 1. Diskette Drive 2. Riser Card 2. Diskette Drive Cable 1. Run Setup. POST Error Code...
Hardware Maintenance Manual
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..., if hard disk cable connected 4. Run Advanced Diagnostics 1. Run Setup and verify PCI/ISA configuration settings. 2. Dual Async Adapter/A 1. System Board 1. See "Power Supply" on page 220.) 1. Rerun diagnostics. 5. PCI Riser Card 40 IBM PC 300/700, IntelliStation Series HMM POST Error Code 1207 13XX 1402 Printer not ready. 1403 No paper error, or interrupt failure. 1404 System board timeout failure. 1405 Parallel adapter error. 1406 Presence test error. 14XX Not listed above. Printer 2. Check printer before replacing system board. 15XX 1692 Boot sequence error. 16XX 1762 Hard disk drive...
..., if hard disk cable connected 4. Run Advanced Diagnostics 1. Run Setup and verify PCI/ISA configuration settings. 2. Dual Async Adapter/A 1. System Board 1. See "Power Supply" on page 220.) 1. Rerun diagnostics. 5. PCI Riser Card 40 IBM PC 300/700, IntelliStation Series HMM POST Error Code 1207 13XX 1402 Printer not ready. 1403 No paper error, or interrupt failure. 1404 System board timeout failure. 1405 Parallel adapter error. 1406 Presence test error. 14XX Not listed above. Printer 2. Check printer before replacing system board. 15XX 1692 Boot sequence error. 16XX 1762 Hard disk drive...
Hardware Maintenance Manual
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..., IntelliStation Series HMM System board 1. System board 1. Reboot the system 2. Make sure component that is enabled and/or connected 2. Component that is called out, make sure it is called out in warning statement 4. Go to reset the log file. 1. Flash the system 3. Run memory test 4. Run setup and check for conflicts 2. Re-start the test to "Undetermined Problem" on page 209. 2. System board 1. Component under test 1. Flash the system 3. Information 2. Remove USB Device(s) and re-test 2. Diagnostic Error Code...
..., IntelliStation Series HMM System board 1. System board 1. Reboot the system 2. Make sure component that is enabled and/or connected 2. Component that is called out, make sure it is called out in warning statement 4. Go to reset the log file. 1. Flash the system 3. Run memory test 4. Run setup and check for conflicts 2. Re-start the test to "Undetermined Problem" on page 209. 2. System board 1. Component under test 1. Flash the system 3. Information 2. Remove USB Device(s) and re-test 2. Diagnostic Error Code...
Hardware Maintenance Manual
Page 158
... the Tests 219 Setup Utility Program 220 Adapter Configuration 220 Plug and Play Adapters 220 Legacy Adapters 221 Formatting Diskettes 221 Hard Disk Drive Boot Error 221 When To Use the Low-Level Format Program . 222 Preparing the Hard Disk Drive for Use . . . . 222 File Editor 223 File Edit Function Keys 223 Diagnostics Control Keys 224 Power Management 226 148 IBM PC 300/700, IntelliStation Series HMM Flash Recovery Boot Block Jumper 201 PC 360-S150 (Type 6598) Flash Recovery Jumper 202 Diagnostics and Test Information 203 Power...
... the Tests 219 Setup Utility Program 220 Adapter Configuration 220 Plug and Play Adapters 220 Legacy Adapters 221 Formatting Diskettes 221 Hard Disk Drive Boot Error 221 When To Use the Low-Level Format Program . 222 Preparing the Hard Disk Drive for Use . . . . 222 File Editor 223 File Edit Function Keys 223 Diagnostics Control Keys 224 Power Management 226 148 IBM PC 300/700, IntelliStation Series HMM Flash Recovery Boot Block Jumper 201 PC 360-S150 (Type 6598) Flash Recovery Jumper 202 Diagnostics and Test Information 203 Power...
Hardware Maintenance Manual
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...Detection Problem for Multiple Adapter Slots 242 Problem 3 - Automatic Configuration and Power Interface (ACPI) BIOS Mode 226 Advanced Power Management 226 Automatic Hardware Power Management Features 226 Setting Automatic Hardware Power Management Features 227 Automatic Power-On Features 227 Rapid Resume Manager 228 Rapid Resume 228 Running Rapid Resume Manager . . . . . 228 Standby 228 Scheduler 229 Wake Up on Ring 229 Network Settings 229 Flash over LAN (Update POST/BIOS over Network 229 Wake on LAN 230 Recovering from Software Problems (Type 68X7) . 231 Utility Diskettes...
...Detection Problem for Multiple Adapter Slots 242 Problem 3 - Automatic Configuration and Power Interface (ACPI) BIOS Mode 226 Advanced Power Management 226 Automatic Hardware Power Management Features 226 Setting Automatic Hardware Power Management Features 227 Automatic Power-On Features 227 Rapid Resume Manager 228 Rapid Resume 228 Running Rapid Resume Manager . . . . . 228 Standby 228 Scheduler 229 Wake Up on Ring 229 Network Settings 229 Flash over LAN (Update POST/BIOS over Network 229 Wake on LAN 230 Recovering from Software Problems (Type 68X7) . 231 Utility Diskettes...
Hardware Maintenance Manual
Page 201
... board. Depending on the riser card are servicing. Reference Information 191 Pins shown on the system board, the password is disabled. If Enhanced Security mode is enabled and there is no password given, the computer will not remove the password. If the administrator password is set Administrator Password Control Jumper/Switch on System Board: Refer to "Riser Card Layouts" on page 322 and locate the system board type you are jumpered in the default (D) position. Note Type...
... board. Depending on the riser card are servicing. Reference Information 191 Pins shown on the system board, the password is disabled. If Enhanced Security mode is enabled and there is no password given, the computer will not remove the password. If the administrator password is set Administrator Password Control Jumper/Switch on System Board: Refer to "Riser Card Layouts" on page 322 and locate the system board type you are jumpered in the default (D) position. Note Type...
Hardware Maintenance Manual
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To update the EPROM using the DMI MIF Browser: 1. AssetCare AssetCare is supported on LAN helps to manage and monitor the hardware and software features of the computer. Reference Information 193 Select IBM SystemView Agent. 3. Select Serial Number Information icon. 4. Enter new data in the computer, even when the computer power is anticipated that some servicers might charge for configuration status information. Working with the system still in...
To update the EPROM using the DMI MIF Browser: 1. AssetCare AssetCare is supported on LAN helps to manage and monitor the hardware and software features of the computer. Reference Information 193 Select IBM SystemView Agent. 3. Select Serial Number Information icon. 4. Enter new data in the computer, even when the computer power is anticipated that some servicers might charge for configuration status information. Working with the system still in...
Hardware Maintenance Manual
Page 218
..., IntelliStation Series HMM Date is a non-recoverable process. Destroys all partitions (both the master and backup). Contains a 2-digit check-digit value to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific DIMM, or a device on all copy of error encountered. Hard Drive The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities: Quick Erase Hard Drive Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that : Diagnostics were run on the hard drive...
..., IntelliStation Series HMM Date is a non-recoverable process. Destroys all partitions (both the master and backup). Contains a 2-digit check-digit value to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific DIMM, or a device on all copy of error encountered. Hard Drive The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities: Quick Erase Hard Drive Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that : Diagnostics were run on the hard drive...
Hardware Maintenance Manual
Page 237
... display), as necessary. 7. Setting Automatic Hardware Power Management Features 1. If it is set to Enabled and an external modem connected to the Configuration/Setup Utility program menu. 9. Set Hard Disk to restore power. Processor Speed: Set the microprocessor to be disabled, or to run at these power states: - Suspend: Monitor uses less power than in Standby mode. Screen image is restored after a few seconds when any activity is off. Select Automatic Hardware Power Management. 5. Press Esc twice to return to the serial port, the computer will turn...
... display), as necessary. 7. Setting Automatic Hardware Power Management Features 1. If it is set to Enabled and an external modem connected to the Configuration/Setup Utility program menu. 9. Set Hard Disk to restore power. Processor Speed: Set the microprocessor to be disabled, or to run at these power states: - Suspend: Monitor uses less power than in Standby mode. Screen image is restored after a few seconds when any activity is off. Select Automatic Hardware Power Management. 5. Press Esc twice to return to the serial port, the computer will turn...
Hardware Maintenance Manual
Page 252
.... DEVICE=C:\DOS\EMM386.EXE RAM X=C -C1FF - IO Base Address or Interrupt Level Conflicts Sometimes the Resource Manager (part of 100 and xxxx is the directory where the IBM Wireless LAN has been installed, for example, WIRELESS. 2. To resolve the conflicts, you must exclude only the memory area used by the Enabler. Problem 4 - Incompatibility with Card and Socket Services: Compatibility problems may exist with multiple adapter slots, update the corresponding switch...
.... DEVICE=C:\DOS\EMM386.EXE RAM X=C -C1FF - IO Base Address or Interrupt Level Conflicts Sometimes the Resource Manager (part of 100 and xxxx is the directory where the IBM Wireless LAN has been installed, for example, WIRELESS. 2. To resolve the conflicts, you must exclude only the memory area used by the Enabler. Problem 4 - Incompatibility with Card and Socket Services: Compatibility problems may exist with multiple adapter slots, update the corresponding switch...
Hardware Maintenance Manual
Page 346
... connector Hard disk drive LED connector Speaker connector, with enable jumper Memory module connector, MEM 4 Memory module connector, MEM 3 Memory module connector, MEM 2 Memory module connector, MEM 1 256K cache memory connectors VHIMEM jumper IRQ12 jumper CPU speed selection CPU speed selection CPU speed selection IRQ9 jumper VESA feature connector Power-on password jumper VGA jumper Display connector Parallel connector Serial connector, COM2 Flash jumper Serial connector, COM1 ISA riser connector ECP DMA-selection jumper ECP DMA-selection jumper Mouse connector Keyboard connector Battery...
... connector Hard disk drive LED connector Speaker connector, with enable jumper Memory module connector, MEM 4 Memory module connector, MEM 3 Memory module connector, MEM 2 Memory module connector, MEM 1 256K cache memory connectors VHIMEM jumper IRQ12 jumper CPU speed selection CPU speed selection CPU speed selection IRQ9 jumper VESA feature connector Power-on password jumper VGA jumper Display connector Parallel connector Serial connector, COM2 Flash jumper Serial connector, COM1 ISA riser connector ECP DMA-selection jumper ECP DMA-selection jumper Mouse connector Keyboard connector Battery...
Hardware Maintenance Manual
Page 359
... On-board VGA Display connector Parallel connector Video memory sockets Serial connector COM2 PCI/ISA riser connector Serial connector COM1 Mouse connector Keyboard connector See "PC 340 Series (Type 6560) - JP21 4 - JP23 7 - J9 11 12 - JP19 14 15a - J12 15b - JP3 27 - J5 6 - J12 16 - JP17 18 19 2 21 22 23 - J6 24 - P1 29 3 - P2 31 32 - J1 Power supply connector Flash Jumper FDD write protect PS/2 Mouse Enable/Disable Diskette drive connector HDD Detect Primary IDE hard disk drive connector Secondary IDE hard disk drive connector Battery Power...
... On-board VGA Display connector Parallel connector Video memory sockets Serial connector COM2 PCI/ISA riser connector Serial connector COM1 Mouse connector Keyboard connector See "PC 340 Series (Type 6560) - JP21 4 - JP23 7 - J9 11 12 - JP19 14 15a - J12 15b - JP3 27 - J5 6 - J12 16 - JP17 18 19 2 21 22 23 - J6 24 - P1 29 3 - P2 31 32 - J1 Power supply connector Flash Jumper FDD write protect PS/2 Mouse Enable/Disable Diskette drive connector HDD Detect Primary IDE hard disk drive connector Secondary IDE hard disk drive connector Battery Power...
Hardware Maintenance Manual
Page 463
... other device drivers in the CONFIG.SYS file. Swapping hardware components fails to setup and start devices. Software-generated error messages are displayed if a problem or conflict is found in the CONFIG.SYS file. Diagnostic error messages are displayed when a test program finds a problem with the installed software package. For an explanation of a mismatch between the system hardware, application software, and the operating system. Software Considerations Suspect a software failure if: Hardware diagnostics run error-free. Device drivers can access the hardware five...
... other device drivers in the CONFIG.SYS file. Swapping hardware components fails to setup and start devices. Software-generated error messages are displayed if a problem or conflict is found in the CONFIG.SYS file. Diagnostic error messages are displayed when a test program finds a problem with the installed software package. For an explanation of a mismatch between the system hardware, application software, and the operating system. Software Considerations Suspect a software failure if: Hardware diagnostics run error-free. Device drivers can access the hardware five...