Hardware Maintenance Manual
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..., a Symptom-to troubleshoot problems effectively. iii This manual should be sure to troubleshoot problems effectively. The manual is intended for IBM Personal Computer 300 Series, 700 Series, and the Professional Workstation IntelliStation products. The reference section includes safety information, product descriptions, and general information about system functions, and the advanced diagnostic tests. Before...
..., a Symptom-to troubleshoot problems effectively. iii This manual should be sure to troubleshoot problems effectively. The manual is intended for IBM Personal Computer 300 Series, 700 Series, and the Professional Workstation IntelliStation products. The reference section includes safety information, product descriptions, and general information about system functions, and the advanced diagnostic tests. Before...
Hardware Maintenance Manual
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..., SelectaDock) Monitors (Displays) (February 1993) Monitors (December 1993) IBM Monitors (P/G Series) (June 1996) IBM 2248 Monitor (February 1996) Disk Array technology overview and using the IBM RAID Configuration Program Installation Planning for Personal System/2 computers Installation Planning for IBM products. For more information, contact IBM or an IBM Authorized Dealer. Related Publications The following publications are available...
..., SelectaDock) Monitors (Displays) (February 1993) Monitors (December 1993) IBM Monitors (P/G Series) (June 1996) IBM 2248 Monitor (February 1996) Disk Array technology overview and using the IBM RAID Configuration Program Installation Planning for Personal System/2 computers Installation Planning for IBM products. For more information, contact IBM or an IBM Authorized Dealer. Related Publications The following publications are available...
Hardware Maintenance Manual
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... 297 Computer Exploded View (Type 6862 299 Computer Exploded View (Type 6889 302 Computer Exploded View (Type 6892 307 Computer Exploded View (Type 6893 312 Computer Exploded View (Type 6898 315 Computer Exploded View (Type 6899 319 Keylock Assembly Exploded View (Desktop Models) 321 System Board Layouts 322 Riser Card Layouts 388 vi IBM PC 300/700, IntelliStation Series...
... 297 Computer Exploded View (Type 6862 299 Computer Exploded View (Type 6889 302 Computer Exploded View (Type 6892 307 Computer Exploded View (Type 6893 312 Computer Exploded View (Type 6898 315 Computer Exploded View (Type 6899 319 Keylock Assembly Exploded View (Desktop Models) 321 System Board Layouts 322 Riser Card Layouts 388 vi IBM PC 300/700, IntelliStation Series...
Hardware Maintenance Manual
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... -FRU indexes, and parts listings for IBM Personal Computer 300/700 Series (Type 62XX, 65XX, and 68XX) and the IntelliStation (Type 6888, 6889, 6893, 6898, and 6899) computers. Service Information This section contains the general checkout procedures, related service procedures, Symptom-to test only IBM products. If you remove a non-IBM device and the symptom goes away...
... -FRU indexes, and parts listings for IBM Personal Computer 300/700 Series (Type 62XX, 65XX, and 68XX) and the IntelliStation (Type 6888, 6889, 6893, 6898, and 6899) computers. Service Information This section contains the general checkout procedures, related service procedures, Symptom-to test only IBM products. If you remove a non-IBM device and the symptom goes away...
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...such as copying, saving, or formatting. General error messages appear if a problem or conflict is for Type 62XX, 65XX, and 68XX computers. A down-level BIOS might have been rearranged or the drive startup sequence changed. If multiple error codes are servicing a Type 6876 ...Type 6272 Model 88X, 89X, 90X, 91X, computer, see "BIOS Levels" on the system. Attention The drives in the computer you are displayed, diagnose the first error code displayed. 3. Data or programs can be defective. 2 IBM PC 300/700, IntelliStation Series HMM General Checkout (Type 62XX, 65XX, 68XX...
...such as copying, saving, or formatting. General error messages appear if a problem or conflict is for Type 62XX, 65XX, and 68XX computers. A down-level BIOS might have been rearranged or the drive startup sequence changed. If multiple error codes are servicing a Type 6876 ...Type 6272 Model 88X, 89X, 90X, 91X, computer, see "BIOS Levels" on the system. Attention The drives in the computer you are displayed, diagnose the first error code displayed. 3. Data or programs can be defective. 2 IBM PC 300/700, IntelliStation Series HMM General Checkout (Type 62XX, 65XX, 68XX...
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... the test stops and you receive an error, go to "Symptom-to -FRU Index" on all display controls to exit Rapid Resume and restart the computer. (Rapid Resume is now turned off.) - Set all external devices. - Check for the following : 1. DID YOU RECEIVE THE CORRECT RESPONSE? Disable ...refer to "Module Test Menu and Hardware Configuration Report" on page 203. Power-on , press Ctrl+Alt+Del to the middle position. - Power-off the computer and all cables and power cords. - Insert the Diagnostics diskette into drive A. - Power-off ; or - Yes No 002 If Rapid Resume is complete....
... the test stops and you receive an error, go to "Symptom-to -FRU Index" on all display controls to exit Rapid Resume and restart the computer. (Rapid Resume is now turned off.) - Set all external devices. - Check for the following : 1. DID YOU RECEIVE THE CORRECT RESPONSE? Disable ...refer to "Module Test Menu and Hardware Configuration Report" on page 203. Power-on , press Ctrl+Alt+Del to the middle position. - Power-off the computer and all cables and power cords. - Insert the Diagnostics diskette into drive A. - Power-off ; or - Yes No 002 If Rapid Resume is complete....
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If the printer has incorrect responses, go to "Display" on page 31. 4 IBM PC 300/700, IntelliStation Series HMM If the display has problems such as jittering, rolling, shifting, or being out of focus, go to "Printer" on page 27. (CONTINUED) 005 (continued) If the computer has incorrect keyboard responses, go to "Keyboard" on page 27.
If the printer has incorrect responses, go to "Display" on page 31. 4 IBM PC 300/700, IntelliStation Series HMM If the display has problems such as jittering, rolling, shifting, or being out of focus, go to "Printer" on page 27. (CONTINUED) 005 (continued) If the computer has incorrect keyboard responses, go to "Keyboard" on page 27.
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... assumes that the server providing services to the computer and the network are functioning correctly. Note Run the IBM PC Enhanced Diagnostics under the DOS operating system. Make sure the computer is connected to make the IBM PC Enhanced Diagnostics accessible from either: The local...only if the DOS version is the customer's responsibility to a functioning network. - For more information about the IBM PC Enhanced Diagnostics, see "Diagnostics Test Programs" on the computer. - Check all external devices. - One beep 2. Depending on all cables and power cords. - DID YOU...
... assumes that the server providing services to the computer and the network are functioning correctly. Note Run the IBM PC Enhanced Diagnostics under the DOS operating system. Make sure the computer is connected to make the IBM PC Enhanced Diagnostics accessible from either: The local...only if the DOS version is the customer's responsibility to a functioning network. - For more information about the IBM PC Enhanced Diagnostics, see "Diagnostics Test Programs" on the computer. - Check all external devices. - One beep 2. Depending on all cables and power cords. - DID YOU...
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... network adapter card. Operating system did not load - See "Network Adapter LED Status" on page 33. Go to -FRU Index" on the computer you are servicing, contact the system administrator and ask if the diagnostic programs can not be made available over the LAN. If diagnostic programs are... "Beep Symptoms" on page 11. 005 Start the PC Enhanced Diagnostics tests. Two or more beeps - Yes No 009 (Step 009 continues) 6 IBM PC 300/700, IntelliStation Series HMM One beep; Go to the "Symptom-to Step 006. (CONTINUED) 002 (continued) No beep - If necessary, refer to "Display" on...
... network adapter card. Operating system did not load - See "Network Adapter LED Status" on page 33. Go to -FRU Index" on the computer you are servicing, contact the system administrator and ask if the diagnostic programs can not be made available over the LAN. If diagnostic programs are... "Beep Symptoms" on page 11. 005 Start the PC Enhanced Diagnostics tests. Two or more beeps - Yes No 009 (Step 009 continues) 6 IBM PC 300/700, IntelliStation Series HMM One beep; Go to the "Symptom-to Step 006. (CONTINUED) 002 (continued) No beep - If necessary, refer to "Display" on...
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... (See "Setup Utility Program" on page 8. 012 CONTACT THE SYSTEM ADMINISTRATOR AND PROVIDE THE MAC ADDRESS OF THE COMPUTER YOU ARE SERVICING. Restart the computer. 009 (continued) The computer might be connected to Step 017. - See "Network Adapter LED Status" on page 5. 014 ASK THE SYSTEM ...startup sequence, then change startup sequence to temporarily remove network as "IBM PCI Token-Ring Adapter RPL." - Go to the system administrator. 017 (Step 017 continues) Service Information 7 ASK THE SYSTEM ADMINISTRATOR: SHOULD THE COMPUTER BE ENABLED FOR RPL? If a Token-Ring adapter is installed...
... (See "Setup Utility Program" on page 8. 012 CONTACT THE SYSTEM ADMINISTRATOR AND PROVIDE THE MAC ADDRESS OF THE COMPUTER YOU ARE SERVICING. Restart the computer. 009 (continued) The computer might be connected to Step 017. - See "Network Adapter LED Status" on page 5. 014 ASK THE SYSTEM ...startup sequence, then change startup sequence to temporarily remove network as "IBM PCI Token-Ring Adapter RPL." - Go to the system administrator. 017 (Step 017 continues) Service Information 7 ASK THE SYSTEM ADMINISTRATOR: SHOULD THE COMPUTER BE ENABLED FOR RPL? If a Token-Ring adapter is installed...
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If you are servicing. 025 Restart the computer and run on the computer you were provided with or have no symptoms diagnosed and diagnostics can not be run diagnostics. See "Starting IBM PC Enhanced Diagnostics" on page 6 to Step 005 on page 32. - Yes No 021 Go to Step 023. ... diagnostics. 023 CONTACT THE SYSTEM ADMINISTRATOR AND ASK: CAN DIAGNOSTICS BE ASSIGNED FROM THE SERVER? Yes No 027 (Step 027 continues) 8 IBM PC 300/700, IntelliStation Series HMM Go to Step 023. 019 Go to run diagnostics, then restore startup sequence after determining the problem. 020 PRESS THE HOME...
If you are servicing. 025 Restart the computer and run on the computer you were provided with or have no symptoms diagnosed and diagnostics can not be run diagnostics. See "Starting IBM PC Enhanced Diagnostics" on page 6 to Step 005 on page 32. - Yes No 021 Go to Step 023. ... diagnostics. 023 CONTACT THE SYSTEM ADMINISTRATOR AND ASK: CAN DIAGNOSTICS BE ASSIGNED FROM THE SERVER? Yes No 027 (Step 027 continues) 8 IBM PC 300/700, IntelliStation Series HMM Go to Step 023. 019 Go to run diagnostics, then restore startup sequence after determining the problem. 020 PRESS THE HOME...
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... adapter card. - Yes No 030 - If the operating system cannot be installed, replace the hard disk drive. 033 - Restart the computer and go to Step 001 on page 5. Yes No 032 - Starting IBM PC Enhanced Diagnostics These steps show how to Step 029. 028 - Note If an invalid directory message appears... first device, change the startup sequence so the hard disk is the first device, then return to Step 001 on page 220). 031 SHOULD THE COMPUTER BE ENABLED FOR RPL? If Windows 3.X is the second startup device. - At the command prompt type: CD IBMDIAG, then press the Enter key. Service...
... adapter card. - Yes No 030 - If the operating system cannot be installed, replace the hard disk drive. 033 - Restart the computer and go to Step 001 on page 5. Yes No 032 - Starting IBM PC Enhanced Diagnostics These steps show how to Step 029. 028 - Note If an invalid directory message appears... first device, change the startup sequence so the hard disk is the first device, then return to Step 001 on page 220). 031 SHOULD THE COMPUTER BE ENABLED FOR RPL? If Windows 3.X is the second startup device. - At the command prompt type: CD IBMDIAG, then press the Enter key. Service...
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...loaded on the RTC (Ready To Configure) CD. Select PC-Doctor for more information about remote diagnostics. If the computer you cannot run the IBM PC Enhanced Diagnostics under Windows NT. 3. Follow the instructions on the PC hard disk or remotely through a server. ... models, the customer has the responsibility to make the diagnostics available either locally on the screen to the client computer. 10 IBM PC 300/700, IntelliStation Series HMM Remote diagnostics require: Access to the network System Administrator to download the diagnostics or to execute remote diagnostics...
...loaded on the RTC (Ready To Configure) CD. Select PC-Doctor for more information about remote diagnostics. If the computer you cannot run the IBM PC Enhanced Diagnostics under Windows NT. 3. Follow the instructions on the PC hard disk or remotely through a server. ... models, the customer has the responsibility to make the diagnostics available either locally on the screen to the client computer. 10 IBM PC 300/700, IntelliStation Series HMM Remote diagnostics require: Access to the network System Administrator to download the diagnostics or to execute remote diagnostics...
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... LED Status: LED Name - Network speed equals up to 10 Mbps. Off ACT - No link established. Service Information 11 On 100 TX - Good cable between computer and network receptacle. Status LNK - Network Adapter LED Status Use the tables below to determine the status of the Ethernet and Token-Ring adapter cards...
... LED Status: LED Name - Network speed equals up to 10 Mbps. Off ACT - No link established. Service Information 11 On 100 TX - Good cable between computer and network receptacle. Status LNK - Network Adapter LED Status Use the tables below to determine the status of the Ethernet and Token-Ring adapter cards...
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One of terms in progress (during POST), or the computer is closed under software control. The adapter has detected beaconing or hard error. Replace: Adapter Riser card System board 12 IBM PC 300/700, IntelliStation Series HMM The adapter failed the auto-removal test. Replace: Adapter Riser card ...adapter has been closed due to open. If network is open and operating correctly. The adapter is known good, check cable between computer and network receptacle. Amber Blinking Off Off Off On Blinking Blinking On Green Blinking Off Blinking On Off Off On On Explanation ...
One of terms in progress (during POST), or the computer is closed under software control. The adapter has detected beaconing or hard error. Replace: Adapter Riser card System board 12 IBM PC 300/700, IntelliStation Series HMM The adapter failed the auto-removal test. Replace: Adapter Riser card ...adapter has been closed due to open. If network is open and operating correctly. The adapter is known good, check cable between computer and network receptacle. Amber Blinking Off Off Off On Blinking Blinking On Green Blinking Off Blinking On Off Off On On Explanation ...
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...removal) to determine whether it is the cause of the hard error. The state that connects the port to its access unit, such as an IBM 8230 Token-Ring Network Controller Access Unit. An error condition caused by a break or short circuit in the cable segment that a token-ring ...adapter port enters after the computer has been booted. If the tests are successful, the port will reattach itself from the network to perform self-tests to verify that requires removing...
...removal) to determine whether it is the cause of the hard error. The state that connects the port to its access unit, such as an IBM 8230 Token-Ring Network Controller Access Unit. An error condition caused by a break or short circuit in the cable segment that a token-ring ...adapter port enters after the computer has been booted. If the tests are successful, the port will reattach itself from the network to perform self-tests to verify that requires removing...
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...6862, 6889, 6892, 6893) This general checkout procedure is seated properly. (Step 001 continues) 14 IBM PC 300/700, IntelliStation Series HMM See "Return Codes" on page 32. 4. Power-off the computer and all cables and power cords. - Diagnostic error messages appear when a test program finds a ...diagnostics program, that software package. Check all external devices. - For the test programs to "Undetermined Problem" on the system. If the computer hangs and no error is quick bring -up . Attention The drives in the Configuration/Setup Utility program (see "BIOS Levels" on ...
...6862, 6889, 6892, 6893) This general checkout procedure is seated properly. (Step 001 continues) 14 IBM PC 300/700, IntelliStation Series HMM See "Return Codes" on page 32. 4. Power-off the computer and all cables and power cords. - Diagnostic error messages appear when a test program finds a ...diagnostics program, that software package. Check all external devices. - For the test programs to "Undetermined Problem" on the system. If the computer hangs and no error is quick bring -up . Attention The drives in the Configuration/Setup Utility program (see "BIOS Levels" on ...
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... matches the processor installed in setup. Set all external devices. - See "Setup Utility Program" on the computer. - Service Information 15 001 (continued) For 6275, see page 310. - Insert the IBM PC Enhanced Diagnostics diskette into drive A. - Note Type 6275, 6285, 6561, 6591, 6862, 6889, ...6892, 6893 computers are default to Disabled. Set Automatic Hardware Power Management to come up quiet (No...
... matches the processor installed in setup. Set all external devices. - See "Setup Utility Program" on the computer. - Service Information 15 001 (continued) For 6275, see page 310. - Insert the IBM PC Enhanced Diagnostics diskette into drive A. - Note Type 6275, 6285, 6561, 6591, 6862, 6889, ...6892, 6893 computers are default to Disabled. Set Automatic Hardware Power Management to come up quiet (No...
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Go to the "Symptom-to "Keyboard" on page 32. 003 Run the IBM PC Enhanced Diagnostics test. If the computer has incorrect keyboard responses, go to "Symptom-to "Diagnostics and Test Information" on page 32. If necessary, refer to -FRU Index" on page 203. If ..., shifting, or being out of focus, go to "Display" on page 27. If the printer has incorrect responses, go to "Printer" on page 31. 16 IBM PC 300/700, IntelliStation Series HMM (CONTINUED) - or -
Go to the "Symptom-to "Keyboard" on page 32. 003 Run the IBM PC Enhanced Diagnostics test. If the computer has incorrect keyboard responses, go to "Symptom-to "Diagnostics and Test Information" on page 32. If necessary, refer to -FRU Index" on page 203. If ..., shifting, or being out of focus, go to "Display" on page 27. If the printer has incorrect responses, go to "Printer" on page 31. 16 IBM PC 300/700, IntelliStation Series HMM (CONTINUED) - or -
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...8. From the System Partition. Starting the diagnostic programs from the Reference Diskette allows you can start the advanced diagnostics programs in the computer or test the base system. Ensure that Rapid Resume is displayed during this procedure. 2. Re-run the diagnostics tests. Insert the...test the options installed in one of three ways: 1. To Test Options (Type 6876/6886) Notes 1. IBM Logo c. If you received the correct responses, press Ctrl+A (Test the Computer screen appears). Set all cables and power cords. 3. From the Reference Diskette (Type 6876/6886) The ...
...8. From the System Partition. Starting the diagnostic programs from the Reference Diskette allows you can start the advanced diagnostics programs in the computer or test the base system. Ensure that Rapid Resume is displayed during this procedure. 2. Re-run the diagnostics tests. Insert the...test the options installed in one of three ways: 1. To Test Options (Type 6876/6886) Notes 1. IBM Logo c. If you received the correct responses, press Ctrl+A (Test the Computer screen appears). Set all cables and power cords. 3. From the Reference Diskette (Type 6876/6886) The ...