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The most recent version of this information and the product it supports, read the general information in Appendix B, "Notices," on page 183. US Government Users Restricted Rights - All rights reserved. Fourth Edition (June 2007) © Copyright International Business Machines Corporation 2006. Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this document is available at http://www.ibm.com/support/.
The most recent version of this information and the product it supports, read the general information in Appendix B, "Notices," on page 183. US Government Users Restricted Rights - All rights reserved. Fourth Edition (June 2007) © Copyright International Business Machines Corporation 2006. Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this document is available at http://www.ibm.com/support/.
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...21 Updating the UUID 33 Updating the DMI/SMBIOS data 33 Chapter 3. Removing and replacing server components 35 Installation guidelines 35 System reliability guidelines 36 Working inside the server with the power on 36 Handling static-sensitive devices 37 Returning a device or ...the Remote Supervisor Adapter II SlimLine 49 Removing the ServeRAID SAS controller 50 Installing a ServeRAID SAS controller 51 © Copyright IBM Corp. 2006 iii Contents Safety vii Guidelines for trained service technicians viii Inspecting for unsafe conditions viii Guidelines for servicing electrical ...
...21 Updating the UUID 33 Updating the DMI/SMBIOS data 33 Chapter 3. Removing and replacing server components 35 Installation guidelines 35 System reliability guidelines 36 Working inside the server with the power on 36 Handling static-sensitive devices 37 Returning a device or ...the Remote Supervisor Adapter II SlimLine 49 Removing the ServeRAID SAS controller 50 Installing a ServeRAID SAS controller 51 © Copyright IBM Corp. 2006 iii Contents Safety vii Guidelines for trained service technicians viii Inspecting for unsafe conditions viii Guidelines for servicing electrical ...
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Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5. Removing a hard disk drive 52 Installing ... microprocessor 88 Removing a heat-sink retention module 90 Installing a heat-sink retention module 91 Removing the system board and shuttle 93 Installing the system board and shuttle 94 Chapter 4. Diagnostics 107 Diagnostic tools 107 POST 107 POST beep codes 107 Error logs..., mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide
Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5. Removing a hard disk drive 52 Installing ... microprocessor 88 Removing a heat-sink retention module 90 Installing a heat-sink retention module 91 Removing the system board and shuttle 93 Installing the system board and shuttle 94 Chapter 4. Diagnostics 107 Diagnostic tools 107 POST 107 POST beep codes 107 Error logs..., mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide
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...log messages 157 IPMI BMC system-error log messages 164 BIOS-logged BMC system-error log messages 173 Solving SCSI problems 175 Solving power problems 175 Solving Ethernet controller problems 176 Solving undetermined problems 177 Problem determination tips 178 Calling IBM for Interference (VCCI) statement...181 Getting help and information from the World Wide Web 182 Software service and support 182 Hardware service and support 182 IBM Taiwan product service 182 Appendix B. Notices 183 Trademarks 183 Important notes 184 Product recycling and disposal 185 Battery return ...
...log messages 157 IPMI BMC system-error log messages 164 BIOS-logged BMC system-error log messages 173 Solving SCSI problems 175 Solving power problems 175 Solving Ethernet controller problems 176 Solving undetermined problems 177 Problem determination tips 178 Calling IBM for Interference (VCCI) statement...181 Getting help and information from the World Wide Web 182 Software service and support 182 Hardware service and support 182 IBM Taiwan product service 182 Appendix B. Notices 183 Trademarks 183 Important notes 184 Product recycling and disposal 185 Battery return ...
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...fasteners (screws or rivets) have handles that are not addressed in this section to help you identify potential unsafe conditions in an IBM product that the insulation is not damaged, loose, or broken, and observe any obvious unsafe conditions, such as metal filings, ... ohm or less between the external ground pin and the frame ground. Each IBM product, as specified in good condition. v Make sure that does not provide insulation from injury. viii IBM System x3655 Type 7985: Problem Determination and Service Guide The information in this section. Check inside the...
...fasteners (screws or rivets) have handles that are not addressed in this section to help you identify potential unsafe conditions in an IBM product that the insulation is not damaged, loose, or broken, and observe any obvious unsafe conditions, such as metal filings, ... ohm or less between the external ground pin and the frame ground. Each IBM product, as specified in good condition. v Make sure that does not provide insulation from injury. viii IBM System x3655 Type 7985: Problem Determination and Service Guide The information in this section. Check inside the...
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v Never assume that power has been disconnected from electrical shock. When you are working with the power-off controls is near you work alone under hazardous conditions or near power supplies, or remove or install main units. v Use extreme care when measuring high voltages. v Some rubber floor mats contain small conductive fibers to get medical aid. v Before you and is conductive and can turn off the power quickly in the event of a dental mirror to a live electrical circuit. Keep the other hand in the off the power if necessary. - The surface is available to ...
v Never assume that power has been disconnected from electrical shock. When you are working with the power-off controls is near you work alone under hazardous conditions or near power supplies, or remove or install main units. v Use extreme care when measuring high voltages. v Some rubber floor mats contain small conductive fibers to get medical aid. v Before you and is conductive and can turn off the power quickly in the event of a dental mirror to a live electrical circuit. Keep the other hand in the off the power if necessary. - The surface is available to ...
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... device before performing the instructions. Be sure to cross reference an English-language caution or danger statement with a number 1, translations for that comes with a number. x IBM System x3655 Type 7985: Problem Determination and Service Guide
... device before performing the instructions. Be sure to cross reference an English-language caution or danger statement with a number 1, translations for that comes with a number. x IBM System x3655 Type 7985: Problem Determination and Service Guide
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... during an electrical storm. Attach power cords to connect or disconnect signal cables. Turn device ON. Turn everything OFF. 2. v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the following table when installing, moving, or opening covers on any equipment...
... during an electrical storm. Attach power cords to connect or disconnect signal cables. Turn device ON. Turn everything OFF. 2. v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the following table when installing, moving, or opening covers on any equipment...
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... a module containing a lithium battery, replace it only with the same module type made by local ordinances or regulations. xii IBM System x3655 Type 7985: Problem Determination and Service Guide The battery contains lithium and can explode if not properly used, handled, or disposed of the battery as required by ...
... a module containing a lithium battery, replace it only with the same module type made by local ordinances or regulations. xii IBM System x3655 Type 7985: Problem Determination and Service Guide The battery contains lithium and can explode if not properly used, handled, or disposed of the battery as required by ...
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v Use of controls or adjustments or performance of the laser product could result in hazardous radiation exposure. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to hazardous laser radiation. There are installed, note the following . Note the following : v Do not remove the covers. Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A` Laser de Classe 1 Safety xiii Removing the covers of procedures other than those specified herein might result in exposure to the beam. DANGER Some laser ...
v Use of controls or adjustments or performance of the laser product could result in hazardous radiation exposure. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to hazardous laser radiation. There are installed, note the following . Note the following : v Do not remove the covers. Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A` Laser de Classe 1 Safety xiii Removing the covers of procedures other than those specified herein might result in exposure to the beam. DANGER Some laser ...
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xiv IBM System x3655 Type 7985: Problem Determination and Service Guide Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xiv IBM System x3655 Type 7985: Problem Determination and Service Guide Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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... place any part that has this label attached. Statement 8: CAUTION: Never remove the cover on a power supply or any object on an IT power distribution system whose maximum phase-to-phase voltage is suitable for use on top of these components. If you suspect a problem with one of rack-mounted devices...
... place any part that has this label attached. Statement 8: CAUTION: Never remove the cover on a power supply or any object on an IT power distribution system whose maximum phase-to-phase voltage is suitable for use on top of these components. If you suspect a problem with one of rack-mounted devices...
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... your request, you will be installed only by trained service technicians. Replaceable components are used to install it, at your IBM® System x3655 Type 7985 server. v User's Guide This document is designated for replacing failing components. It provides general information about the terms of ...Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to distinguish between the server styles. The server has two model styles, which are based on the IBM System x™ Documentation CD. Install only 2.5-inch hard disk drives and an optional 3.5-...
... your request, you will be installed only by trained service technicians. Replaceable components are used to install it, at your IBM® System x3655 Type 7985 server. v User's Guide This document is designated for replacing failing components. It provides general information about the terms of ...Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to distinguish between the server styles. The server has two model styles, which are based on the IBM System x™ Documentation CD. Install only 2.5-inch hard disk drives and an optional 3.5-...
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...in your language in the server documentation. To check for installing the server in PDF on the IBM System x Documentation CD. From the Hardware list, select System x3655 and click Go. 3. v Important: These notices provide information or advice that contains information about ...http://www.ibm.com/servers/eserver/support/xseries/index.html. 2. The following steps. These updates are made periodically to the corresponding statement in this document are used in the multilingual Safety Information document, which damage could occur. 2 IBM System x3655 Type 7985: Problem ...
...in your language in the server documentation. To check for installing the server in PDF on the IBM System x Documentation CD. From the Hardware list, select System x3655 and click Go. 3. v Important: These notices provide information or advice that contains information about ...http://www.ibm.com/servers/eserver/support/xseries/index.html. 2. The following steps. These updates are made periodically to the corresponding statement in this document are used in the multilingual Safety Information document, which damage could occur. 2 IBM System x3655 Type 7985: Problem ...
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A caution statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. A danger statement is placed just before the description of a potentially hazardous procedure, step, or situation. v Danger: These statements indicate situations that can be potentially hazardous to you . Introduction 3 Chapter 1. v Caution: These statements indicate situations that can be potentially lethal or extremely hazardous to you .
A caution statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. A danger statement is placed just before the description of a potentially hazardous procedure, step, or situation. v Danger: These statements indicate situations that can be potentially hazardous to you . Introduction 3 Chapter 1. v Caution: These statements indicate situations that can be potentially lethal or extremely hazardous to you .
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...2133 m (7000 ft) - Server on : 10° to 35°C (50.0° to 914.4 m (3000 v Maximum: Two - Two on system board v Compatible with a full height, full length HTX adapter slot (25 W max.) (standard) - Maximum: 127 V ac v Support for one full ...: 2840 Btu (830 watts) (2.0) Electrical input: - Six 3.5-inch drive bays (optional tape drive will operate. 4 IBM System x3655 Type 7985: Problem Determination and Service Guide Decrease system temperature by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are installed and v Upgradable to 80...
...2133 m (7000 ft) - Server on : 10° to 35°C (50.0° to 914.4 m (3000 v Maximum: Two - Two on system board v Compatible with a full height, full length HTX adapter slot (25 W max.) (standard) - Maximum: 127 V ac v Support for one full ...: 2840 Btu (830 watts) (2.0) Electrical input: - Six 3.5-inch drive bays (optional tape drive will operate. 4 IBM System x3655 Type 7985: Problem Determination and Service Guide Decrease system temperature by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are installed and v Upgradable to 80...
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Power-on LED Hard disk drive activity LED Information Release LED latch Power-control button System locator LED System-error LED The following illustration shows the controls, LEDs, and connectors on the operator information panel. Server controls, LEDs, and connectors This section describes the ...
Power-on LED Hard disk drive activity LED Information Release LED latch Power-control button System locator LED System-error LED The following illustration shows the controls, LEDs, and connectors on the operator information panel. Server controls, LEDs, and connectors This section describes the ...
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...A power-control-button shield comes installed on the light path diagnostics panel is also lit to prevent the server from the rack. 6 IBM System x3655 Type 7985: Problem Determination and Service Guide When this LED is flashing, it indicates that there is still connected to access the light path diagnostics ... Note: If this LED is lit, it does not mean that the controller is off accidentally. v Release latch: Slide this LED remotely. v System-error LED: When this LED is identifying the drive. You can use . Hard disk drive status LED: On some server models, each hot-swap...
...A power-control-button shield comes installed on the light path diagnostics panel is also lit to prevent the server from the rack. 6 IBM System x3655 Type 7985: Problem Determination and Service Guide When this LED is flashing, it indicates that there is still connected to access the light path diagnostics ... Note: If this LED is lit, it does not mean that the controller is off accidentally. v Release latch: Slide this LED remotely. v System-error LED: When this LED is identifying the drive. You can use . Hard disk drive status LED: On some server models, each hot-swap...
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... Use this connector to connect the server to this connector. DC power LED AC power LED Power cord connector Optional External SAS connector Systems-management Ethernet connector Ethernet activity LEDs Ethernet link LEDs Power supply 1 Serial connector Power-on . Ethernet link LEDs: When these LEDs... the connectors and LEDs on LED: When this LED is lit and not flashing, it indicates that the server is turned on LED System-locator LED System-error LED Video connector Ethernet 1 connector USB 4 connector Ethernet 2 connector USB 3 connector USB 1/USB 2 connectors Power-cord connector: ...
... Use this connector to connect the server to this connector. DC power LED AC power LED Power cord connector Optional External SAS connector Systems-management Ethernet connector Ethernet activity LEDs Ethernet link LEDs Power supply 1 Serial connector Power-on . Ethernet link LEDs: When these LEDs... the connectors and LEDs on LED: When this LED is lit and not flashing, it indicates that the server is turned on LED System-locator LED System-error LED Video connector Ethernet 1 connector USB 4 connector Ethernet 2 connector USB 3 connector USB 1/USB 2 connectors Power-cord connector: ...
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You can use IBM Director to light this LED to help isolate the error. An LED on the internal boards. Internal connectors, LEDs, and jumpers The illustrations in this ... jumpers on the light path diagnostics panel is also lit to visually locate the server among other servers. System locator LED: Use this LED remotely. The illustrations might differ slightly from your hardware. 8 IBM System x3655 Type 7985: Problem Determination and Service Guide Serial connector: Connect a 9-pin serial device to an ac power source. When...
You can use IBM Director to light this LED to help isolate the error. An LED on the internal boards. Internal connectors, LEDs, and jumpers The illustrations in this ... jumpers on the light path diagnostics panel is also lit to visually locate the server among other servers. System locator LED: Use this LED remotely. The illustrations might differ slightly from your hardware. 8 IBM System x3655 Type 7985: Problem Determination and Service Guide Serial connector: Connect a 9-pin serial device to an ac power source. When...