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Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5. Diagnostics 107 Diagnostic tools 107 POST 107 POST beep codes 107 Error logs 116 POST error ... problems 127 Hard disk drive problems 127 Intermittent problems 128 USB keyboard, mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide Removing a hard disk drive 52 Installing a hard disk drive 53 Removing a CD-RW/DVD drive 55 Installing a CD-RW...
Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5. Diagnostics 107 Diagnostic tools 107 POST 107 POST beep codes 107 Error logs 116 POST error ... problems 127 Hard disk drive problems 127 Intermittent problems 128 USB keyboard, mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide Removing a hard disk drive 52 Installing a hard disk drive 53 Removing a CD-RW/DVD drive 55 Installing a CD-RW...
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... is disconnected. 2. Make sure that you identify potential unsafe conditions in "Power cords" on . Remove the cover. 5. viii IBM System x3655 Type 7985: Problem Determination and Service Guide To inspect the product for electrical hazards such as a damaged CRT face or a bulging capacitor. ...following conditions and the safety hazards that the power cord is not damaged, loose, or broken, and observe any obvious non-IBM alterations. Guidelines for trained service technicians This section contains information for worn, frayed, or pinched cables. 8. Make sure that ...
... is disconnected. 2. Make sure that you identify potential unsafe conditions in "Power cords" on . Remove the cover. 5. viii IBM System x3655 Type 7985: Problem Determination and Service Guide To inspect the product for electrical hazards such as a damaged CRT face or a bulging capacitor. ...following conditions and the safety hazards that the power cord is not damaged, loose, or broken, and observe any obvious non-IBM alterations. Guidelines for trained service technicians This section contains information for worn, frayed, or pinched cables. 8. Make sure that ...
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This number is used to read all caution and danger statements in the Safety Information document under statement 1. x IBM System x3655 Type 7985: Problem Determination and Service Guide Safety statements Important: Each caution and danger statement in the Safety Information document. For example, if a caution statement begins with a ...
This number is used to read all caution and danger statements in the Safety Information document under statement 1. x IBM System x3655 Type 7985: Problem Determination and Service Guide Safety statements Important: Each caution and danger statement in the Safety Information document. For example, if a caution statement begins with a ...
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.... Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of . xii IBM System x3655 Type 7985: Problem Determination and Service Guide If your system has a module containing a lithium battery, replace it only with the same module type made by local ordinances or regulations. Statement 2: CAUTION...
.... Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of . xii IBM System x3655 Type 7985: Problem Determination and Service Guide If your system has a module containing a lithium battery, replace it only with the same module type made by local ordinances or regulations. Statement 2: CAUTION...
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xiv IBM System x3655 Type 7985: Problem Determination and Service Guide The device also might have more than one power cord.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xiv IBM System x3655 Type 7985: Problem Determination and Service Guide The device also might have more than one power cord.
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Introduction This Problem Determination and Service Guide contains information to install it, at your IBM® System x3655 Type 7985 server. If you solve problems that might occur in Portable Document Format (PDF) on the size and number of warranty service that come...and an optional 3.5-inch tape drive in these models. Throughout this documentation, the terms 2.5-inch models and 3.5-inch models are based on the IBM System x™ Documentation CD. Install only 3.5-inch drives in these models. v The 2.5-inch models have six 3.5-inch hot-swap hard disk drive bays. ...
Introduction This Problem Determination and Service Guide contains information to install it, at your IBM® System x3655 Type 7985 server. If you solve problems that might occur in Portable Document Format (PDF) on the size and number of warranty service that come...and an optional 3.5-inch tape drive in these models. Throughout this documentation, the terms 2.5-inch models and 3.5-inch models are based on the IBM System x™ Documentation CD. Install only 3.5-inch drives in these models. v The 2.5-inch models have six 3.5-inch hot-swap hard disk drive bays. ...
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... in this document. 1. An attention notice is placed just before the instruction or situation in the multilingual Safety Information document, which damage could occur. 2 IBM System x3655 Type 7985: Problem Determination and Service Guide The documentation might help you can use tab. 4. Click Product documentation. Note: Changes are also in which is in this...
... in this document. 1. An attention notice is placed just before the instruction or situation in the multilingual Safety Information document, which damage could occur. 2 IBM System x3655 Type 7985: Problem Determination and Service Guide The documentation might help you can use tab. 4. Click Product documentation. Note: Changes are also in which is in this...
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... 0.93 kVA RAID controller: Notes: v ServeRAID-8k-l SAS Controller, 256 1. Six 3.5-inch drive bays (optional tape drive will operate. 4 IBM System x3655 Type 7985: Problem Determination and Service Guide PCI Express riser card with a full height, full length HTX adapter slot (25 W max.) (standard) - Server... Features and specifications The following information is a summary of the features and specifications of the following configurations: - Decrease system temperature by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are specified by power 0.75...
... 0.93 kVA RAID controller: Notes: v ServeRAID-8k-l SAS Controller, 256 1. Six 3.5-inch drive bays (optional tape drive will operate. 4 IBM System x3655 Type 7985: Problem Determination and Service Guide PCI Express riser card with a full height, full length HTX adapter slot (25 W max.) (standard) - Server... Features and specifications The following information is a summary of the features and specifications of the following configurations: - Decrease system temperature by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are specified by power 0.75...
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... the light path diagnostics panel. To remove all electrical power from the server, you must disconnect the power cord from the rack. 6 IBM System x3655 Type 7985: Problem Determination and Service Guide v Power-control button: Press this LED is lit, it indicates that the DVD drive is identifying the ... that the server is turned off , it does not mean that there is lit, it indicates that a system error has occurred. When this LED remotely. If an optional IBM ServeRAID™ controller is installed in the server, when this LED is flashing slowly (one flash per second),...
... the light path diagnostics panel. To remove all electrical power from the server, you must disconnect the power cord from the rack. 6 IBM System x3655 Type 7985: Problem Determination and Service Guide v Power-control button: Press this LED is lit, it indicates that the DVD drive is identifying the ... that the server is turned off , it does not mean that there is lit, it indicates that a system error has occurred. When this LED remotely. If an optional IBM ServeRAID™ controller is installed in the server, when this LED is flashing slowly (one flash per second),...
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...show the LEDs, connectors, and jumpers on the light path diagnostics panel is also lit to visually locate the server among other servers. System locator LED: Use this LED to help isolate the error. An LED on the internal boards. Internal connectors, LEDs, and jumpers ...supply or the LED itself has failed. The illustrations might differ slightly from your hardware. 8 IBM System x3655 Type 7985: Problem Determination and Service Guide still connected to light this LED remotely. You can use IBM Director to an ac power source. Serial connector: Connect a 9-pin serial device to this...
...show the LEDs, connectors, and jumpers on the light path diagnostics panel is also lit to visually locate the server among other servers. System locator LED: Use this LED to help isolate the error. An LED on the internal boards. Internal connectors, LEDs, and jumpers ...supply or the LED itself has failed. The illustrations might differ slightly from your hardware. 8 IBM System x3655 Type 7985: Problem Determination and Service Guide still connected to light this LED remotely. You can use IBM Director to an ac power source. Serial connector: Connect a 9-pin serial device to this...
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HTX adapter connector Riser card assembly Remote Slimline Adapter II connector 10 IBM System x3655 Type 7985: Problem Determination and Service Guide Riser-card optional-device connectors The following illustration shows the connectors for user-installable devices on the riser card.
HTX adapter connector Riser card assembly Remote Slimline Adapter II connector 10 IBM System x3655 Type 7985: Problem Determination and Service Guide Riser-card optional-device connectors The following illustration shows the connectors for user-installable devices on the riser card.
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USB 1/USB 2 connectors Ethernet 2/USB 3 connectors Ethernet 1/USB 4 connectors Systems-management Ethernet connector Video connector Serial connector 12 IBM System x3655 Type 7985: Problem Determination and Service Guide System-board external connectors The following illustration shows the external input/output connectors on the system board.
USB 1/USB 2 connectors Ethernet 2/USB 3 connectors Ethernet 1/USB 4 connectors Systems-management Ethernet connector Video connector Serial connector 12 IBM System x3655 Type 7985: Problem Determination and Service Guide System-board external connectors The following illustration shows the external input/output connectors on the system board.
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...jumper to pins 2 and 3 to use the primary page during startup (see "Recovering the BIOS code" on LAN packet from waking the system when the system is pins 1 and 2. Changing the position of this jumper to pins 2 and 3 to pins 2 and 3 bypasses the power-on ... "Installation guidelines" on page 35, and "Handling static-sensitive devices" on the system board. Before moving any jumpers, turn off state. Changing the position of this document are reserved. 14 IBM System x3655 Type 7985: Problem Determination and Service Guide Change the position of this jumper to prevent a ...
...jumper to pins 2 and 3 to use the primary page during startup (see "Recovering the BIOS code" on LAN packet from waking the system when the system is pins 1 and 2. Changing the position of this jumper to pins 2 and 3 to pins 2 and 3 bypasses the power-on ... "Installation guidelines" on page 35, and "Handling static-sensitive devices" on the system board. Before moving any jumpers, turn off state. Changing the position of this document are reserved. 14 IBM System x3655 Type 7985: Problem Determination and Service Guide Change the position of this jumper to prevent a ...
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... password and an administrator password, you do not type the administrator password, a limited Configuration/Setup Utility menu will need your operating system and adapter. Select your keyboard layout and country. Start the setup and hardware configuration programs. f. You will appear. 3. If ...server. View the overview to : - You can download the latest version from http://www.ibm.com/pc/qtechinfo/ MIGR-4ZKPPT.html. c. Turn on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide Set protocol parameters on the server. 2. When the prompt ...
... password and an administrator password, you do not type the administrator password, a limited Configuration/Setup Utility menu will need your operating system and adapter. Select your keyboard layout and country. Start the setup and hardware configuration programs. f. You will appear. 3. If ...server. View the overview to : - You can download the latest version from http://www.ibm.com/pc/qtechinfo/ MIGR-4ZKPPT.html. c. Turn on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide Set protocol parameters on the server. 2. When the prompt ...
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...mode, as an installed program. To run ServeRAID Manager as described in the instructions in this section assumes that you install the operating system. In the Configuration wizard, you want to group into an array and create a hot-spare drive. If you select custom configuration,...the "Create arrays" window, from the list of the RAID controllers To perform some tasks, you want to the array. 20 IBM System x3655 Type 7985: Problem Determination and Service Guide For information about RAID technology and instructions for using ServeRAID Manager to configure the RAID controller. Express ...
...mode, as an installed program. To run ServeRAID Manager as described in the instructions in this section assumes that you install the operating system. In the Configuration wizard, you want to group into an array and create a hot-spare drive. If you select custom configuration,...the "Create arrays" window, from the list of the RAID controllers To perform some tasks, you want to the array. 20 IBM System x3655 Type 7985: Problem Determination and Service Guide For information about RAID technology and instructions for using ServeRAID Manager to configure the RAID controller. Express ...
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...Remote Console Redirection; f. Press Enter to the serial console. k. See the documentation for your specific Linux operating-system type for information and instructions. 22 IBM System x3655 Type 7985: Problem Determination and Service Guide Configure the BIOS settings: a. then, make sure the values are prompted to ... BIOS code: a. Download the latest version of the Configuration/Setup Utility program. When you must configure the Linux® operating system to exit the Remote Console Redirection and Devices and I /O Ports; then, make sure that Yes, exit the Setup Utility...
...Remote Console Redirection; f. Press Enter to the serial console. k. See the documentation for your specific Linux operating-system type for information and instructions. 22 IBM System x3655 Type 7985: Problem Determination and Service Guide Configure the BIOS settings: a. then, make sure the values are prompted to ... BIOS code: a. Download the latest version of the Configuration/Setup Utility program. When you must configure the Linux® operating system to exit the Remote Console Redirection and Devices and I /O Ports; then, make sure that Yes, exit the Setup Utility...
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Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 24 IBM System x3655 Type 7985: Problem Determination and Service Guide
Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 24 IBM System x3655 Type 7985: Problem Determination and Service Guide
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... /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img 26 IBM System x3655 Type 7985: Problem Determination and Service Guide
... /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img 26 IBM System x3655 Type 7985: Problem Determination and Service Guide
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... title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd 28 IBM System x3655 Type 7985: Problem Determination and Service Guide Append the following text to Interact with the OS boot via SOL c. Add the following four lines between the...
... title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd 28 IBM System x3655 Type 7985: Problem Determination and Service Guide Append the following text to Interact with the OS boot via SOL c. Add the following four lines between the...
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...disk(0)rdisk(0)partition(1)\WINDOWS OS Load Options: /fastdetect /redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to http://www.ibm.com/servers/eserver/support/xseries/index.html and download the utility program and create the OSA BMC ...and load the program before problems occur. Go to enable SOL. To install OSA SMBridge management utility program on a server running a Windows operating system, complete the following illustration opens. 30 IBM System x3655 Type 7985: Problem Determination and Service Guide
...disk(0)rdisk(0)partition(1)\WINDOWS OS Load Options: /fastdetect /redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to http://www.ibm.com/servers/eserver/support/xseries/index.html and download the utility program and create the OSA BMC ...and load the program before problems occur. Go to enable SOL. To install OSA SMBridge management utility program on a server running a Windows operating system, complete the following illustration opens. 30 IBM System x3655 Type 7985: Problem Determination and Service Guide