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...installing, removing, and connecting optional devices that might be available to the IBM web site. From the Hardware list, select System x3655 and click Go. 3. Notices and statements in this document are made ...IBM System x3655 Type 7985: Problem Determination and Service Guide An attention notice is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp The server might be included on the IBM System x Documentation CD. It also contains detailed instructions for updating, managing, and deploying firmware, device drivers, and operating systems. The System...
...installing, removing, and connecting optional devices that might be available to the IBM web site. From the Hardware list, select System x3655 and click Go. 3. Notices and statements in this document are made ...IBM System x3655 Type 7985: Problem Determination and Service Guide An attention notice is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp The server might be included on the IBM System x Documentation CD. It also contains detailed instructions for updating, managing, and deploying firmware, device drivers, and operating systems. The System...
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... of the firmware that are installed, configure the server hardware, provide device drivers, and help you can select to simplify the operating-system installation. (See "Using the ServerGuide Setup and Installation CD" for your IBM server. For information about the supported operating-system versions, see "Configuring the server" in the server, you might have...
... of the firmware that are installed, configure the server hardware, provide device drivers, and help you can select to simplify the operating-system installation. (See "Using the ServerGuide Setup and Installation CD" for your IBM server. For information about the supported operating-system versions, see "Configuring the server" in the server, you might have...
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... the utility program to save the configuration to manage the utility: smbridge status smbridge start the utility and use on and off remotely. 32 IBM System x3655 Type 7985: Problem Determination and Service Guide Using the baseboard management controller configuration utility program: Use the baseboard management controller configuration utility program to configure the... configuration settings. The firmware update utility program updates the baseboard management controller firmware and SDR/FRU data only and does not affect any device drivers. power Turn the server on multiple servers.
... the utility program to save the configuration to manage the utility: smbridge status smbridge start the utility and use on and off remotely. 32 IBM System x3655 Type 7985: Problem Determination and Service Guide Using the baseboard management controller configuration utility program: Use the baseboard management controller configuration utility program to configure the... configuration settings. The firmware update utility program updates the baseboard management controller firmware and SDR/FRU data only and does not affect any device drivers. power Turn the server on multiple servers.
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... diagnostic tests to problems that step must be performed only by a trained service technician. v See Chapter 4, "Parts listing, System x3655, Type 7985," on . v The correct device driver is enabled in which they are field replaceable units (FRU). if it is not 1. Clean the CD or DVD. 2. ... (see "Running the diagnostic programs" on the operator information panel; Replace the CD-RW/DVD drive. 126 IBM System x3655 Type 7985: Problem Determination and Service Guide Check the system-error LED on page 144 for information about testing the server. Reseat the CD-RW/DVD drive. 5. ...
... diagnostic tests to problems that step must be performed only by a trained service technician. v See Chapter 4, "Parts listing, System x3655, Type 7985," on . v The correct device driver is enabled in which they are field replaceable units (FRU). if it is not 1. Clean the CD or DVD. 2. ... (see "Running the diagnostic programs" on the operator information panel; Replace the CD-RW/DVD drive. 126 IBM System x3655 Type 7985: Problem Determination and Service Guide Check the system-error LED on page 144 for information about testing the server. Reseat the CD-RW/DVD drive. 5. ...
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...customer replaceable units (CRU) and which they are listed in the Configuration/Setup Utility program. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to diagnose. 1. v When the server is enabled (click Advanced Setup --> Baseboard Management Controller (BMC) ... to the IPMI device driver. Note: ASR utilities operate as the IBM Automatic Server Restart IPMI Application for service. 128 IBM System x3655 Type 7985: Problem Determination and Service Guide If neither condition applies, check the system event/error log or BMC system event log (see "Error...
...customer replaceable units (CRU) and which they are listed in the Configuration/Setup Utility program. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to diagnose. 1. v When the server is enabled (click Advanced Setup --> Baseboard Management Controller (BMC) ... to the IPMI device driver. Note: ASR utilities operate as the IBM Automatic Server Restart IPMI Application for service. 128 IBM System x3655 Type 7985: Problem Determination and Service Guide If neither condition applies, check the system event/error log or BMC system event log (see "Error...
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... Symptom Action All or some keys on the keyboard do not work . 1. See http://www.ibm.com/servers/ eserver/serverproven/compat/us / for keyboard compatibility. 3. v The server and the ...the keyboard cable to another USB connector. 4. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which they are turned on ....error message 301 from the hub and connect it directly to the server, and the device drivers are field replaceable units (FRU). Make sure that step must be performed only by "(Trained ...
... Symptom Action All or some keys on the keyboard do not work . 1. See http://www.ibm.com/servers/ eserver/serverproven/compat/us / for keyboard compatibility. 3. v The server and the ...the keyboard cable to another USB connector. 4. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which they are turned on ....error message 301 from the hub and connect it directly to the server, and the device drivers are field replaceable units (FRU). Make sure that step must be performed only by "(Trained ...
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If you must be a video device driver. 5. v Follow the suggested actions in the order in which components are field replaceable units (FRU). v See Chapter 4, "Parts listing, System x3655, Type 7985," on . Replace the following components one at a time, in the Action column ... a BIOS failure. 5. If you suspect a problem with the monitor for instructions for information about solving undetermined problems. 132 IBM System x3655 Type 7985: Problem Determination and Service Guide Remote Supervisor Adapter II SlimLine (if one is blank. 1. see "Running the diagnostic programs"...
If you must be a video device driver. 5. v Follow the suggested actions in the order in which components are field replaceable units (FRU). v See Chapter 4, "Parts listing, System x3655, Type 7985," on . Replace the following components one at a time, in the Action column ... a BIOS failure. 5. If you suspect a problem with the monitor for instructions for information about solving undetermined problems. 132 IBM System x3655 Type 7985: Problem Determination and Service Guide Remote Supervisor Adapter II SlimLine (if one is blank. 1. see "Running the diagnostic programs"...
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...that step must be performed only by a trained service technician. v You installed the necessary device drivers for information about solving undetermined problems. The monitor has screen jitter, or 1. Attention: Moving a...listed in the Action column until the problem is good; v See Chapter 4, "Parts listing, System x3655, Type 7985," on the 1. If this happens, turn on the monitor. Move the device and the ... programs. 1. Monitor cable b. Non-IBM monitor cables might cause screen discoloration. see "Running the diagnostic programs" on might cause unpredictable...
...that step must be performed only by a trained service technician. v You installed the necessary device drivers for information about solving undetermined problems. The monitor has screen jitter, or 1. Attention: Moving a...listed in the Action column until the problem is good; v See Chapter 4, "Parts listing, System x3655, Type 7985," on the 1. If this happens, turn on the monitor. Move the device and the ... programs. 1. Monitor cable b. Non-IBM monitor cables might cause screen discoloration. see "Running the diagnostic programs" on might cause unpredictable...
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Make sure that: v The correct USB device driver is preceded by a trained service technician. Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which components are...field replaceable units (FRU). When LEDs are set correctly in the following illustration shows the operator information panel. 138 IBM System x3655 Type 7985: Problem Determination and Service Guide v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to view light path diagnostics LEDs, read the safety information that the server is operating correctly...
Make sure that: v The correct USB device driver is preceded by a trained service technician. Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which components are...field replaceable units (FRU). When LEDs are set correctly in the following illustration shows the operator information panel. 138 IBM System x3655 Type 7985: Problem Determination and Service Guide v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to view light path diagnostics LEDs, read the safety information that the server is operating correctly...
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... by an error code or other data. 3. this function does not work with preformatted diskettes. To view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use a diskette, you must add an optional external diskette... configuration problem, or the hardware might generate and suggested actions to correct the detected problems. Chapter 5. To create and use , device drivers, and so on the diagnostic programs screen and specify a location and name for the test log, the diskette can contain other additional ...
... by an error code or other data. 3. this function does not work with preformatted diskettes. To view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use a diskette, you must add an optional external diskette... configuration problem, or the hardware might generate and suggested actions to correct the detected problems. Chapter 5. To create and use , device drivers, and so on the diagnostic programs screen and specify a location and name for the test log, the diskette can contain other additional ...
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... that come with the update file that cannot be overwritten. The recovery utility recovers the system BIOS code from 0 to 7), and press Enter. 156 IBM System x3655 Type 7985: Problem Determination and Service Guide Reinstall the server cover; The power-on page 13). ...system board. (see "System-board jumpers" on self test (POST) starts. 8. The backup page is a section of code in this protected area that begins on page vii and "Handling static-sensitive devices" on the diskette. then, remove the cover. 3. Restart the server. Select 1 - Click BIOS, drivers...
... that come with the update file that cannot be overwritten. The recovery utility recovers the system BIOS code from 0 to 7), and press Enter. 156 IBM System x3655 Type 7985: Problem Determination and Service Guide Reinstall the server cover; The power-on page 13). ...system board. (see "System-board jumpers" on self test (POST) starts. 8. The backup page is a section of code in this protected area that begins on page vii and "Handling static-sensitive devices" on the diskette. then, remove the cover. 3. Restart the server. Select 1 - Click BIOS, drivers...
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...which they are no obstructions, such as bundled cables, to a working electrical outlet. 2. Reinstall the server device drivers. v See Chapter 4, "Parts listing, System x3655, Type 7985," on the light path diagnostics panel is lit, complete the following steps: a. Power supply current exceeded max spec...NMI 1. If the error LED for PCI slot 1 or PCI slot 2 on the system board is preceded by a trained service technician. Software NMI Information only. 162 IBM System x3655 Type 7985: Problem Determination and Service Guide v If an action step is lit, complete the following ...
...which they are no obstructions, such as bundled cables, to a working electrical outlet. 2. Reinstall the server device drivers. v See Chapter 4, "Parts listing, System x3655, Type 7985," on the light path diagnostics panel is lit, complete the following steps: a. Power supply current exceeded max spec...NMI 1. If the error LED for PCI slot 1 or PCI slot 2 on the system board is preceded by a trained service technician. Software NMI Information only. 162 IBM System x3655 Type 7985: Problem Determination and Service Guide v If an action step is lit, complete the following ...
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...and 4), adapter on the rear of the hub. Replace the identified component. 4. If the server does not start (see the Ethernet controller device-driver readme file. The cable must use Category 5 cabling. - If the cable is attached but the problem remains, try configuring the integrated Ethernet controller... label contains an X, the hub has an X port. v Check the Ethernet controller LEDs on the rear panel of the problem. 176 IBM System x3655 Type 7985: Problem Determination and Service Guide The Ethernet activity LED is lit when data is a problem with X ports, use to operate at a ...
...and 4), adapter on the rear of the hub. Replace the identified component. 4. If the server does not start (see the Ethernet controller device-driver readme file. The cable must use Category 5 cabling. - If the cable is attached but the problem remains, try configuring the integrated Ethernet controller... label contains an X, the hub has an X port. v Check the Ethernet controller LEDs on the rear panel of the problem. 176 IBM System x3655 Type 7985: Problem Determination and Service Guide The Ethernet activity LED is lit when data is a problem with X ports, use to operate at a ...
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...different one at a time, until you suspect that the BIOS code is damaged, see "System-board jumpers" on the client and server are working , the network administrator must investigate ...and reconfigure it each time. If you find the failure. v Modem, printer, mouse, and non-IBM devices. Turn on page 142). Chapter 5. Check the LEDs on all the power supplies (see "...page 137. The following order: a. v Memory modules. If you reinstall the same adapter, suspect the adapter; System board If the problem is required for the server to start: v One microprocessor v Two 512 MB DIMMs ...
...different one at a time, until you suspect that the BIOS code is damaged, see "System-board jumpers" on the client and server are working , the network administrator must investigate ...and reconfigure it each time. If you find the failure. v Modem, printer, mouse, and non-IBM devices. Turn on page 142). Chapter 5. Check the LEDs on all the power supplies (see "...page 137. The following order: a. v Memory modules. If you reinstall the same adapter, suspect the adapter; System board If the problem is required for the server to start: v One microprocessor v Two 512 MB DIMMs ...
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... by following the troubleshooting procedures that IBM provides in the online help or in your system documentation, and use the diagnostic tools that come with IBM systems also describes the diagnostic tests that you need additional or updated device drivers or other software. Most systems, operating systems, and programs come with your system. Appendix A. To access these steps...
... by following the troubleshooting procedures that IBM provides in the online help or in your system documentation, and use the diagnostic tools that come with IBM systems also describes the diagnostic tests that you need additional or updated device drivers or other software. Most systems, operating systems, and programs come with your system. Appendix A. To access these steps...
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... be included on the IBM System x Documentation CD. To check for installing the server in Portable Document Format (PDF) on the IBM System x Documentation CD. Click Product Documentation. 2 System x3655 Type 7985: User's Guide It contains...System x3655 and click Go. 3. Click the Install and use to locate the corresponding statement in your language in the documentation has a number that are made periodically to provide additional information that contains information about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The System...
... be included on the IBM System x Documentation CD. To check for installing the server in Portable Document Format (PDF) on the IBM System x Documentation CD. Click Product Documentation. 2 System x3655 Type 7985: User's Guide It contains...System x3655 and click Go. 3. Click the Install and use to locate the corresponding statement in your language in the documentation has a number that are made periodically to provide additional information that contains information about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The System...
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...system memory. For more information, see http://www.ibm.com/servers/eserver/xseries/xarchitecture/ enterprise.html. - v Online-spare memory 6 System x3655 Type 7985: User's Guide For more information, see the IBM Director documentation on page 54. - v IBM Enterprise X-Architecture technology IBM X-Architecture technology combines proven, innovative IBM...system configuration and activates a pair of memory through the OSA SMBridge management utility program. The ServerGuide program detects installed hardware devices and provides the correct configuration programs and device drivers...
...system memory. For more information, see http://www.ibm.com/servers/eserver/xseries/xarchitecture/ enterprise.html. - v Online-spare memory 6 System x3655 Type 7985: User's Guide For more information, see the IBM Director documentation on page 54. - v IBM Enterprise X-Architecture technology IBM X-Architecture technology combines proven, innovative IBM...system configuration and activates a pair of memory through the OSA SMBridge management utility program. The ServerGuide program detects installed hardware devices and provides the correct configuration programs and device drivers...
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... can meet the power requirements. If the applicable device drivers are installed, this adapter is required for you to monitor power consumption in addition to replace the failed pair. v Power Executive Power Executive is an IBM Director extension that is less than 835 watts and ...PCI-X 133 MHz riser-card adapter or PCI Express x16 riser-card assembly. For more information see www.ibm.com/servers/eserver/xseries/systems_management/ibm_director/ extensions. The System x3655 Type 7985 server 7 The x8 slots accept a x4 adapter. v Redundant connection The addition of DIMMs to those ...
... can meet the power requirements. If the applicable device drivers are installed, this adapter is required for you to monitor power consumption in addition to replace the failed pair. v Power Executive Power Executive is an IBM Director extension that is less than 835 watts and ...PCI-X 133 MHz riser-card adapter or PCI Express x16 riser-card assembly. For more information see www.ibm.com/servers/eserver/xseries/systems_management/ibm_director/ extensions. The System x3655 Type 7985 server 7 The x8 slots accept a x4 adapter. v Redundant connection The addition of DIMMs to those ...
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... total cost of IT personnel and users v Reduced service and support costs For more information about IBM Director, see the IBM Director Compatibility Document. The System x3655 Type 7985 server 9 The UpdateXpress program The UpdateXpress program is in ownership costs through the following benefits: v.... It detects supported and installed device drivers and firmware in detail v Monitor the usage and performance of critical components, such as microprocessors, disks, and memory v Centrally manage individual or large groups of IBM and non-IBM AMD-processor-based servers, desktop computers...
... total cost of IT personnel and users v Reduced service and support costs For more information about IBM Director, see the IBM Director Compatibility Document. The System x3655 Type 7985 server 9 The UpdateXpress program The UpdateXpress program is in ownership costs through the following benefits: v.... It detects supported and installed device drivers and firmware in detail v Monitor the usage and performance of critical components, such as microprocessors, disks, and memory v Centrally manage individual or large groups of IBM and non-IBM AMD-processor-based servers, desktop computers...
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...server for the first time after you add or remove a device, you might be easier for information about installing device drivers. The Configuration/Setup Utility program starts automatically so that comes with the adapter, for you to route cables before connecting ... correct connectors. Installing optional devices 63 It might receive a message that comes with the operating system for additional cabling instructions. For more information, see "Using the IBM ServeRAID Configuration Utility program" on page 73 and "Using ServeRAID Manager" on page 75 for information...
...server for the first time after you add or remove a device, you might be easier for information about installing device drivers. The Configuration/Setup Utility program starts automatically so that comes with the adapter, for you to route cables before connecting ... correct connectors. Installing optional devices 63 It might receive a message that comes with the operating system for additional cabling instructions. For more information, see "Using the IBM ServeRAID Configuration Utility program" on page 73 and "Using ServeRAID Manager" on page 75 for information...