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... problems 127 Intermittent problems 128 USB keyboard, mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide Removing a hard disk drive 52 Installing a hard disk drive 53 Removing a CD-RW... 88 Removing a heat-sink retention module 90 Installing a heat-sink retention module 91 Removing the system board and shuttle 93 Installing the system board and shuttle 94 Chapter 4. Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5.
... problems 127 Intermittent problems 128 USB keyboard, mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide Removing a hard disk drive 52 Installing a hard disk drive 53 Removing a CD-RW... 88 Removing a heat-sink retention module 90 Installing a heat-sink retention module 91 Removing the system board and shuttle 93 Installing the system board and shuttle 94 Chapter 4. Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5.
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...for trained service technicians. Guidelines for servicing electrical equipment Observe the following guidelines when servicing electrical equipment: v Check the area for any non-IBM alterations. 6. If you identify an unsafe condition, you must correct the problem before you are working on page 103. Make sure that... this section. v Explosive hazards, such as metal filings, contamination, water or other liquid, or signs of any obvious non-IBM alterations. Do not use worn or broken tools or testers. viii IBM System x3655 Type 7985: Problem Determination and Service Guide
...for trained service technicians. Guidelines for servicing electrical equipment Observe the following guidelines when servicing electrical equipment: v Check the area for any non-IBM alterations. 6. If you identify an unsafe condition, you must correct the problem before you are working on page 103. Make sure that... this section. v Explosive hazards, such as metal filings, contamination, water or other liquid, or signs of any obvious non-IBM alterations. Do not use worn or broken tools or testers. viii IBM System x3655 Type 7985: Problem Determination and Service Guide
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... danger statement in this documentation before you install the device. Be sure to cross reference an English-language caution or danger statement with a number. x IBM System x3655 Type 7985: Problem Determination and Service Guide This number is used to read all caution and danger statements in this documentation begins with translated versions of the...
... danger statement in this documentation before you install the device. Be sure to cross reference an English-language caution or danger statement with a number. x IBM System x3655 Type 7985: Problem Determination and Service Guide This number is used to read all caution and danger statements in this documentation begins with translated versions of the...
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... the same module type made by the manufacturer. Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the same manufacturer. xii IBM System x3655 Type 7985: Problem Determination and Service Guide The battery contains lithium and can explode if not properly used, handled, or...
... the same module type made by the manufacturer. Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the same manufacturer. xii IBM System x3655 Type 7985: Problem Determination and Service Guide The battery contains lithium and can explode if not properly used, handled, or...
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xiv IBM System x3655 Type 7985: Problem Determination and Service Guide Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xiv IBM System x3655 Type 7985: Problem Determination and Service Guide Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) CAUTION: Use safe practices when lifting. Statement 5: ≥ 55 kg (121.2 lb) CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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...one 3.5-inch tape drive bay. Introduction This Problem Determination and Service Guide contains information to install it, at your IBM® System x3655 Type 7985 server. v The 2.5-inch models have six 3.5-inch hot-swap hard disk drive bays. For information about the server, including... © Copyright IBM Corp. 2006 1 Throughout this document, the following documentation also comes with the server, error codes and suggested ...
...one 3.5-inch tape drive bay. Introduction This Problem Determination and Service Guide contains information to install it, at your IBM® System x3655 Type 7985 server. v The 2.5-inch models have six 3.5-inch hot-swap hard disk drive bays. For information about the server, including... © Copyright IBM Corp. 2006 1 Throughout this document, the following documentation also comes with the server, error codes and suggested ...
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...terms of the warranty and getting service and assistance. The actual procedure might be included on the IBM System x Documentation CD. From the Hardware list, select System x3655 and click Go. 3. Go to programs, devices, or data. v Attention: These notices indicate... in the server documentation. These updates are also in the multilingual Safety Information document, which damage could occur. 2 IBM System x3655 Type 7985: Problem Determination and Service Guide Notices and statements in the Safety Information document. To check for reference to the corresponding...
...terms of the warranty and getting service and assistance. The actual procedure might be included on the IBM System x Documentation CD. From the Hardware list, select System x3655 and click Go. 3. Go to programs, devices, or data. v Attention: These notices indicate... in the server documentation. These updates are also in the multilingual Safety Information document, which damage could occur. 2 IBM System x3655 Type 7985: Problem Determination and Service Guide Notices and statements in the Safety Information document. To check for reference to the corresponding...
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...altitude. - provide redundant cooling Hot-swap power supplies: Environment: v Air temperature: 835 watts (100-240 V ac) - Decrease system temperature by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are installed and v Upgradable to 100% on-...240 V ac v Input kilovolt-amperes (kVA) approximately: - Six 3.5-inch drive bays (optional tape drive will operate. 4 IBM System x3655 Type 7985: Problem Determination and Service Guide provide redundant ft). The declared sound-power levels indicate an upper limit, below which a large number...
...altitude. - provide redundant cooling Hot-swap power supplies: Environment: v Air temperature: 835 watts (100-240 V ac) - Decrease system temperature by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are installed and v Upgradable to 100% on-...240 V ac v Input kilovolt-amperes (kVA) approximately: - Six 3.5-inch drive bays (optional tape drive will operate. 4 IBM System x3655 Type 7985: Problem Determination and Service Guide provide redundant ft). The declared sound-power levels indicate an upper limit, below which a large number...
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... LED to visually locate the server among other USB device, to either of these latches to release the server from the rack. 6 IBM System x3655 Type 7985: Problem Determination and Service Guide CD/DVD-eject button: Press this latch to the left to access the light path diagnostics panel. An..., it indicates that the drive is turned on the server to prevent the server from being rebuilt. If an optional IBM ServeRAID™ controller is installed in use IBM Director to light this LED is lit, it indicates that the drive has failed. Rack release latches: Press these connectors...
... LED to visually locate the server among other USB device, to either of these latches to release the server from the rack. 6 IBM System x3655 Type 7985: Problem Determination and Service Guide CD/DVD-eject button: Press this latch to the left to access the light path diagnostics panel. An..., it indicates that the drive is turned on the server to prevent the server from being rebuilt. If an optional IBM ServeRAID™ controller is installed in use IBM Director to light this LED is lit, it indicates that the drive has failed. Rack release latches: Press these connectors...
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... has occurred. The illustrations might differ slightly from your hardware. 8 IBM System x3655 Type 7985: Problem Determination and Service Guide System-error LED: When this LED to light this connector. Internal connectors, LEDs, and jumpers The illustrations in this LED is off, it ...indicates that ac power is also lit to help isolate the error. You can use IBM Director to visually locate ...
... has occurred. The illustrations might differ slightly from your hardware. 8 IBM System x3655 Type 7985: Problem Determination and Service Guide System-error LED: When this LED to light this connector. Internal connectors, LEDs, and jumpers The illustrations in this LED is off, it ...indicates that ac power is also lit to help isolate the error. You can use IBM Director to visually locate ...
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HTX adapter connector Riser card assembly Remote Slimline Adapter II connector 10 IBM System x3655 Type 7985: Problem Determination and Service Guide Riser-card optional-device connectors The following illustration shows the connectors for user-installable devices on the riser card.
HTX adapter connector Riser card assembly Remote Slimline Adapter II connector 10 IBM System x3655 Type 7985: Problem Determination and Service Guide Riser-card optional-device connectors The following illustration shows the connectors for user-installable devices on the riser card.
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System-board external connectors The following illustration shows the external input/output connectors on the system board. USB 1/USB 2 connectors Ethernet 2/USB 3 connectors Ethernet 1/USB 4 connectors Systems-management Ethernet connector Video connector Serial connector 12 IBM System x3655 Type 7985: Problem Determination and Service Guide
System-board external connectors The following illustration shows the external input/output connectors on the system board. USB 1/USB 2 connectors Ethernet 2/USB 3 connectors Ethernet 1/USB 4 connectors Systems-management Ethernet connector Video connector Serial connector 12 IBM System x3655 Type 7985: Problem Determination and Service Guide
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...is turned on and starts the Configuration/Setup Utility so that are not shown in the illustrations in this document are reserved. 14 IBM System x3655 Type 7985: Problem Determination and Service Guide If you forget the administrator password, you can change or delete the power-on page 156 for ...the information in the power-off the server; Move the jumper to pins 2 and 3 to prevent a Wake on LAN packet from waking the system when the system is in "Safety" on page vii, "Installation guidelines" on page 35, and "Handling static-sensitive devices" on password: The default position is ...
...is turned on and starts the Configuration/Setup Utility so that are not shown in the illustrations in this document are reserved. 14 IBM System x3655 Type 7985: Problem Determination and Service Guide If you forget the administrator password, you can change or delete the power-on page 156 for ...the information in the power-off the server; Move the jumper to pins 2 and 3 to prevent a Wake on LAN packet from waking the system when the system is in "Safety" on page vii, "Installation guidelines" on page 35, and "Handling static-sensitive devices" on password: The default position is ...
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...order of independent disks (RAID) arrays. Insert the CD, and restart the server. You can download the latest version from http://www.ibm.com/pc/qtechinfo/ MIGR-4ZKPPT.html. If you can use these programs as described in this document. Be sure to : - ... layout and country. e. Start the operating-system installation. Select your operating-system CD. Follow the instructions on a hard disk drive - View the overview to : a. Select your operating system and adapter. label on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide When the ...
...order of independent disks (RAID) arrays. Insert the CD, and restart the server. You can download the latest version from http://www.ibm.com/pc/qtechinfo/ MIGR-4ZKPPT.html. If you can use these programs as described in this document. Be sure to : - ... layout and country. e. Start the operating-system installation. Select your operating-system CD. Follow the instructions on a hard disk drive - View the overview to : a. Select your operating system and adapter. label on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide When the ...
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... you are running ServeRAID Manager in Startable CD mode, you can select the two physical drives that you want to the array. 20 IBM System x3655 Type 7985: Problem Determination and Service Guide Using custom configuration: To use express configuration, complete the following steps: 1. Click the (Add selected drives... To perform some tasks, you can run ServeRAID Manager in this section assumes that you are asked if you install the operating system. The information in the ServeRAID Manager tree into the CD-RW/DVD drive. In the Configuration wizard, you can select express ...
... you are running ServeRAID Manager in Startable CD mode, you can select the two physical drives that you want to the array. 20 IBM System x3655 Type 7985: Problem Determination and Service Guide Using custom configuration: To use express configuration, complete the following steps: 1. Click the (Add selected drives... To perform some tasks, you can run ServeRAID Manager in this section assumes that you are asked if you install the operating system. The information in the ServeRAID Manager tree into the CD-RW/DVD drive. In the Configuration wizard, you can select express ...
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...Settings. h. then, press Enter. j. then, press Enter. See the documentation for your specific Linux operating-system type for information and instructions. 22 IBM System x3655 Type 7985: Problem Determination and Service Guide Download the latest version of the Configuration/Setup Utility program. b. then, make ...settings: a. When you must configure the Linux® operating system to expose the Linux initialization (booting) process. Select Devices and I /O Ports sections of the BMC firmware from http://www.ibm.com/ servers/eserver/support/xseries/index.html. Set BMC ...
...Settings. h. then, press Enter. j. then, press Enter. See the documentation for your specific Linux operating-system type for information and instructions. 22 IBM System x3655 Type 7985: Problem Determination and Service Guide Download the latest version of the Configuration/Setup Utility program. b. then, make ...settings: a. When you must configure the Linux® operating system to expose the Linux initialization (booting) process. Select Devices and I /O Ports sections of the BMC firmware from http://www.ibm.com/ servers/eserver/support/xseries/index.html. Set BMC ...
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Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 24 IBM System x3655 Type 7985: Problem Determination and Service Guide
Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 24 IBM System x3655 Type 7985: Problem Determination and Service Guide
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... /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img 26 IBM System x3655 Type 7985: Problem Determination and Service Guide This means that # all be on one line.
... /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img 26 IBM System x3655 Type 7985: Problem Determination and Service Guide This means that # all be on one line.
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... title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd 28 IBM System x3655 Type 7985: Problem Determination and Service Guide Add the following four lines between the first two title sections: # This will allow you to Interact with a line...
... title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd 28 IBM System x3655 Type 7985: Problem Determination and Service Guide Add the following four lines between the first two title sections: # This will allow you to Interact with a line...
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...disk(0)rdisk(0)partition(1)\WINDOWS OS Load Options: /fastdetect /redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to http://www.ibm.com/servers/eserver/support/xseries/index.html and download the utility program and create the OSA BMC ..., and a window similar to that shown in the following steps: 1. To install OSA SMBridge management utility program on a server running a Windows operating system, complete the following illustration opens. 30 IBM System x3655 Type 7985: Problem Determination and Service Guide
...disk(0)rdisk(0)partition(1)\WINDOWS OS Load Options: /fastdetect /redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to http://www.ibm.com/servers/eserver/support/xseries/index.html and download the utility program and create the OSA BMC ..., and a window similar to that shown in the following steps: 1. To install OSA SMBridge management utility program on a server running a Windows operating system, complete the following illustration opens. 30 IBM System x3655 Type 7985: Problem Determination and Service Guide