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...documentation 181 Getting help and information from the World Wide Web 182 Software service and support 182 Hardware service and support 182 IBM Taiwan product service 182 Appendix B. Notices 183 Trademarks 183 Important notes 184 Product recycling and disposal 185 Battery return program ...text messages 145 Viewing the test log 145 Diagnostic error codes 145 Recovering the BIOS code 156 System event/error log messages 157 IPMI BMC system-error log messages 164 BIOS-logged BMC system-error log messages 173 Solving SCSI problems 175 Solving power problems 175 Solving ...
...documentation 181 Getting help and information from the World Wide Web 182 Software service and support 182 Hardware service and support 182 IBM Taiwan product service 182 Appendix B. Notices 183 Trademarks 183 Important notes 184 Product recycling and disposal 185 Battery return program ...text messages 145 Viewing the test log 145 Diagnostic error codes 145 Recovering the BIOS code 156 System event/error log messages 157 IPMI BMC system-error log messages 164 BIOS-logged BMC system-error log messages 173 Solving SCSI problems 175 Solving power problems 175 Solving ...
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BIOS recovery (J35) Power-on password override (J37) Wake-on page 156 for information about the BIOS recovery jumper. See "Recovering the BIOS code" on -LAN (J33) Chapter 1. Introduction 13 System-board jumpers The following illustration shows the jumpers on the system board that are not shown in the illustration are reserved. Any jumpers on the system board.
BIOS recovery (J35) Power-on password override (J37) Wake-on page 156 for information about the BIOS recovery jumper. See "Recovering the BIOS code" on -LAN (J33) Chapter 1. Introduction 13 System-board jumpers The following illustration shows the jumpers on the system board that are not shown in the illustration are reserved. Any jumpers on the system board.
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Notes: 1. Before moving any jumpers, turn off state. Any system-board jumper blocks that are reserved. 14 IBM System x3655 Type 7985: Problem Determination and Service Guide J35 BIOS recovery: The default position is pins 1 and 2 (use the secondary page during startup). then, disconnect all power cords and external cables. (Review the information in ...
Notes: 1. Before moving any jumpers, turn off state. Any system-board jumper blocks that are reserved. 14 IBM System x3655 Type 7985: Problem Determination and Service Guide J35 BIOS recovery: The default position is pins 1 and 2 (use the secondary page during startup). then, disconnect all power cords and external cables. (Review the information in ...
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... product data (VPD) code. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html to simplify the operating-system installation. (See "Using the ServerGuide Setup and Installation CD" for your IBM server. Configuration information and instructions This chapter provides information ...the © Copyright IBM Corp. 2006 17 For information about the supported operating-system versions, see "Configuring the server" in ROM on the IBM System x Documentation CD. v ServeRAID firmware is stored in the User's Guide on the Ethernet controller. v BIOS code is available for...
... product data (VPD) code. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html to simplify the operating-system installation. (See "Using the ServerGuide Setup and Installation CD" for your IBM server. Configuration information and instructions This chapter provides information ...the © Copyright IBM Corp. 2006 17 For information about the supported operating-system versions, see "Configuring the server" in ROM on the IBM System x Documentation CD. v ServeRAID firmware is stored in the User's Guide on the Ethernet controller. v BIOS code is available for...
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.... View the readme file to learn about your operating-system CD. You will appear. 3. v Use the IBM ServeRAID Configuration Utility program to : a. Perform a low-level format on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide c. If you must... setup and hardware configuration programs. f. Select settings to configure and manage redundant array of the BIOS. Using the ServeRAID configuration programs Use the IBM ServeRAID Configuration Utility program and ServeRAID Manager to view or change settings for advanced hardware features v...
.... View the readme file to learn about your operating-system CD. You will appear. 3. v Use the IBM ServeRAID Configuration Utility program to : a. Perform a low-level format on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide c. If you must... setup and hardware configuration programs. f. Select settings to configure and manage redundant array of the BIOS. Using the ServeRAID configuration programs Use the IBM ServeRAID Configuration Utility program and ServeRAID Manager to view or change settings for advanced hardware features v...
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...rates. Monitor operation of the RAID controllers Consider the following information when using the IBM ServeRAID Configuration Utility program and ServeRAID Manager to : - v To update the firmware and BIOS code for an optional ServeRAID SAS controller, you create arrays. v View or ... all have the capacity of independent disks (RAID) array. Configure arrays - Starting the ServeRAID Configuration Utility program: To start the IBM ServeRAID Configuration Utility program, complete the following tasks: v Configure a redundant array of the smallest hard disk drive. v Hard disk...
...rates. Monitor operation of the RAID controllers Consider the following information when using the IBM ServeRAID Configuration Utility program and ServeRAID Manager to : - v To update the firmware and BIOS code for an optional ServeRAID SAS controller, you create arrays. v View or ... all have the capacity of independent disks (RAID) array. Configure arrays - Starting the ServeRAID Configuration Utility program: To start the IBM ServeRAID Configuration Utility program, complete the following tasks: v Configure a redundant array of the smallest hard disk drive. v Hard disk...
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...standard Telenet client application can use ServeRAID Manager to configure a hot-spare drive, complete the following steps: Chapter 2. To change the BIOS settings, restart the server, identify the server, and perform other management functions. when you are asked if you want to server ... access the SOL connection. To display a list of available actions for an SOL connection. and enable the operating system for an object, click the object and click Actions. BIOS update and configuration: To update and configure the BIOS code to enable SOL, complete the following steps: a.
...standard Telenet client application can use ServeRAID Manager to configure a hot-spare drive, complete the following steps: Chapter 2. To change the BIOS settings, restart the server, identify the server, and perform other management functions. when you are asked if you want to server ... access the SOL connection. To display a list of available actions for an SOL connection. and enable the operating system for an object, click the object and click Actions. BIOS update and configuration: To update and configure the BIOS code to enable SOL, complete the following steps: a.
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... Port Access Mode to the serial console. Select Save Settings; i. See the documentation for your specific Linux operating-system type for information and instructions. 22 IBM System x3655 Type 7985: Problem Determination and Service Guide Update the BIOS code, following the instructions that come with the update file that you downloaded. 3. e. then, press Enter. then, press...
... Port Access Mode to the serial console. Select Save Settings; i. See the documentation for your specific Linux operating-system type for information and instructions. 22 IBM System x3655 Type 7985: Problem Determination and Service Guide Update the BIOS code, following the instructions that come with the update file that you downloaded. 3. e. then, press Enter. then, press...
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...CLI (command-line interface) mode Use CLI mode to remotely view the System Event log. You can also use the utility program to save the... the utility and use on and off remotely. 32 IBM System x3655 Type 7985: Problem Determination and Service Guide To start smbridge stop smbridge...- identify Control the system-locator LED on the screen. To update the firmware, if the Linux or Windows operating system update package is started.... Follow the instructions on the front of the server. - Use CLI mode also to remotely perform power-management and system...
...CLI (command-line interface) mode Use CLI mode to remotely view the System Event log. You can also use the utility program to save the... the utility and use on and off remotely. 32 IBM System x3655 Type 7985: Problem Determination and Service Guide To start smbridge stop smbridge...- identify Control the system-locator LED on the screen. To update the firmware, if the Linux or Windows operating system update package is started.... Follow the instructions on the front of the server. - Use CLI mode also to remotely perform power-management and system...
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... instructions 33 You can also use SOL to the LAN. Type help at the smbridge> prompt for more information. identify Control the system-locator LED on and off remotely. - To update the DMI, complete the following commands in an SOL session: - connect Connect ...5. Type connect -ip ip_address -u username -p password. - power Turn the server on the front of the server. - Restart the server from the BIOS flash diskette to remotely perform control and management functions over a Serial over LAN capability to a DOS bootable diskette. 2. At a command prompt, type telenet...
... instructions 33 You can also use SOL to the LAN. Type help at the smbridge> prompt for more information. identify Control the system-locator LED on and off remotely. - To update the DMI, complete the following commands in an SOL session: - connect Connect ...5. Type connect -ip ip_address -u username -p password. - power Turn the server on the front of the server. - Restart the server from the BIOS flash diskette to remotely perform control and management functions over a Serial over LAN capability to a DOS bootable diskette. 2. At a command prompt, type telenet...
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... Enter. 8. then, press Enter. 7. To change the asset tag, type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is connected to run this program. 1. Restart the server. 34 IBM System x3655 Type 7985: Problem Determination and Service Guide To change the serial number, type sn zzzzzzz where zzzzzzz is the model number; Copy the DMI/SMBIOS utility (extrmdmi... machine type and model number, type mtm xxxxyyy where xxxx is the model type and yyy is the serial number; Restart the server from the BIOS flash diskette to a DOS bootable diskette. 2.
... Enter. 8. then, press Enter. 7. To change the asset tag, type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is connected to run this program. 1. Restart the server. 34 IBM System x3655 Type 7985: Problem Determination and Service Guide To change the serial number, type sn zzzzzzz where zzzzzzz is the model number; Copy the DMI/SMBIOS utility (extrmdmi... machine type and model number, type mtm xxxxyyy where xxxx is the model type and yyy is the serial number; Restart the server from the BIOS flash diskette to a DOS bootable diskette. 2.
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This feature disables a failed pair of DIMMS from the system configuration and activates an online-spare pair of DIMMs. Enable online-spare memory through 16 DIMM 16 DIMM 15 DIMM 14 DIMM 13 DIMM 12 ... speed, type, size (or larger), and technology as the failed pair of DIMMs to replace the failed pair. Removing and replacing server components 63 The BIOS code assigns the online-spare memory DIMM pairs according to support online sparing. Online-sparing is supported on a per processor basis. DIMM installation sequence (continued...
This feature disables a failed pair of DIMMS from the system configuration and activates an online-spare pair of DIMMs. Enable online-spare memory through 16 DIMM 16 DIMM 15 DIMM 14 DIMM 13 DIMM 12 ... speed, type, size (or larger), and technology as the failed pair of DIMMs to replace the failed pair. Removing and replacing server components 63 The BIOS code assigns the online-spare memory DIMM pairs according to support online sparing. Online-sparing is supported on a per processor basis. DIMM installation sequence (continued...
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...the following steps: 1. Retainer bracket Heat sink release lever Microprocessor 9. Microprocessor Alignment marks Notches 11. To download the most 88 IBM System x3655 Type 7985: Problem Determination and Service Guide Read the safety information that you are supplied to you must consider when installing a microprocessor, ... release latch to return the microprocessor, follow all external cables and power cords. 4. If you must update the basic input/output system (BIOS) code. Remove the riser-card assembly (see the User's Guide on page 35. 2. Open the heat-sink release latch to...
...the following steps: 1. Retainer bracket Heat sink release lever Microprocessor 9. Microprocessor Alignment marks Notches 11. To download the most 88 IBM System x3655 Type 7985: Problem Determination and Service Guide Read the safety information that you are supplied to you must consider when installing a microprocessor, ... release latch to return the microprocessor, follow all external cables and power cords. 4. If you must update the basic input/output system (BIOS) code. Remove the riser-card assembly (see the User's Guide on page 35. 2. Open the heat-sink release latch to...
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... closed and locked position until it is paired with the socket (note the alignment mark and the position of BIOS code, go to http://www.ibm.com/servers/eserver/support/ xseries/index.html, select System 3655 from the package. 2. current level of the notches); Microprocessor Alignment marks Notches Note: The microprocessor fits only...
... closed and locked position until it is paired with the socket (note the alignment mark and the position of BIOS code, go to http://www.ibm.com/servers/eserver/support/ xseries/index.html, select System 3655 from the package. 2. current level of the notches); Microprocessor Alignment marks Notches Note: The microprocessor fits only...
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... components one error message. DIMMs b. (Trained service technician only) System board 108 IBM System x3655 Type 7985: Problem Determination and Service Guide v If an action step is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 156). 2. Restart the server using the backup BIOS page (see "Recovering the BIOS code" on page 97 to correct the detected problems...
... components one error message. DIMMs b. (Trained service technician only) System board 108 IBM System x3655 Type 7985: Problem Determination and Service Guide v If an action step is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 156). 2. Restart the server using the backup BIOS page (see "Recovering the BIOS code" on page 97 to correct the detected problems...
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...system. Run the Configuration/Setup Utility program. 112 IBM System x3655 Type 7985: Problem Determination and Service Guide Install or reseat DIMMS and restart the server. 2. If this occurs and the Boot Fail Count feature in the Start Options of connectors enabled). 1. DIMMs b. (Trained service technician only) System...server three times to force the system BIOS to reset the CMOS values to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to the ...
...system. Run the Configuration/Setup Utility program. 112 IBM System x3655 Type 7985: Problem Determination and Service Guide Install or reseat DIMMS and restart the server. 2. If this occurs and the Boot Fail Count feature in the Start Options of connectors enabled). 1. DIMMs b. (Trained service technician only) System...server three times to force the system BIOS to reset the CMOS values to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to the ...
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...Configuration/Setup Utility program and enable the DIMM. 2. v See Chapter 4, "Parts listing, System x3655, Type 7985," on the serial port. 2. DIMMs b. (Trained service technician only) System board 289 DIMM disabled by the user, run the Configuration/Setup Utility program and enable ...restarting the server each time: a. Run the Configuration/Setup Utility program. 3. (Trained service technician only) Replace the system board. Update BIOS code and rerun diagnostics. 2. Error code Description Action 199 Processor power rating unsupported. 1. Make sure that the ...
...Configuration/Setup Utility program and enable the DIMM. 2. v See Chapter 4, "Parts listing, System x3655, Type 7985," on the serial port. 2. DIMMs b. (Trained service technician only) System board 289 DIMM disabled by the user, run the Configuration/Setup Utility program and enable ...restarting the server each time: a. Run the Configuration/Setup Utility program. 3. (Trained service technician only) Replace the system board. Update BIOS code and rerun diagnostics. 2. Error code Description Action 199 Processor power rating unsupported. 1. Make sure that the ...
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... (FRU). Reseat the pointing device. 2. Pointing device b. (Trained service technician only) system board 00019xxx Processor x is solved. Reseat the failing adapter (if installed). 5. Update the BIOS code. 2. (Trained service technician only) Reseat microprocessor x. 3. (Trained service technician only) Replace microprocessor x. 122 IBM System x3655 Type 7985: Problem Determination and Service Guide Replace the following components one at...
... (FRU). Reseat the pointing device. 2. Pointing device b. (Trained service technician only) system board 00019xxx Processor x is solved. Reseat the failing adapter (if installed). 5. Update the BIOS code. 2. (Trained service technician only) Reseat microprocessor x. 3. (Trained service technician only) Replace microprocessor x. 122 IBM System x3655 Type 7985: Problem Determination and Service Guide Replace the following components one at...
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...listed in the Start Options of connectors enabled). 3. If you cannot diagnose the problem, call for information about recovering from a BIOS failure. 5. Symptom Action Testing the monitor 1. Try using a different monitor on the server, or try testing the monitor ...6. v The monitor is enabled, you suspect a problem with the monitor for instructions for information about solving undetermined problems. 132 IBM System x3655 Type 7985: Problem Determination and Service Guide Important: In some memory configurations, the 3-3-3 beep code might be performed only by a trained ...
...listed in the Start Options of connectors enabled). 3. If you cannot diagnose the problem, call for information about recovering from a BIOS failure. 5. Symptom Action Testing the monitor 1. Try using a different monitor on the server, or try testing the monitor ...6. v The monitor is enabled, you suspect a problem with the monitor for instructions for information about solving undetermined problems. 132 IBM System x3655 Type 7985: Problem Determination and Service Guide Important: In some memory configurations, the 3-3-3 beep code might be performed only by a trained ...
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... at a time, in the order shown, restarting the server each time: a. Non-IBM monitor cables might cause screen discoloration. Replace the following components one is higher than the ... 2. v If the server passes the video diagnostics, the video is displayed, update the BIOS code with the correct screen. transformers, appliances, fluorescent lights, and other devices (such as ... Monitor cable b. If the wrong language is good; v See Chapter 4, "Parts listing, System x3655, Type 7985," on might cause unpredictable problems. 2. Attention: Moving a color monitor while it is turned on...
... at a time, in the order shown, restarting the server each time: a. Non-IBM monitor cables might cause screen discoloration. Replace the following components one is higher than the ... 2. v If the server passes the video diagnostics, the video is displayed, update the BIOS code with the correct screen. transformers, appliances, fluorescent lights, and other devices (such as ... Monitor cable b. If the wrong language is good; v See Chapter 4, "Parts listing, System x3655, Type 7985," on might cause unpredictable problems. 2. Attention: Moving a color monitor while it is turned on...