Service Guide
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...127 Intermittent problems 128 USB keyboard, mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide Removing a hard disk drive 52 Installing a hard disk drive 53 Removing a CD-RW/DVD drive ... 88 Removing a heat-sink retention module 90 Installing a heat-sink retention module 91 Removing the system board and shuttle 93 Installing the system board and shuttle 94 Chapter 4. Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5.
...127 Intermittent problems 128 USB keyboard, mouse, or pointing-device problems 129 Memory problems 130 Microprocessor problems 131 iv IBM System x3655 Type 7985: Problem Determination and Service Guide Removing a hard disk drive 52 Installing a hard disk drive 53 Removing a CD-RW/DVD drive ... 88 Removing a heat-sink retention module 90 Installing a heat-sink retention module 91 Removing the system board and shuttle 93 Installing the system board and shuttle 94 Chapter 4. Parts listing, System x3655, Type 7985 97 Replaceable server components 97 Power cords 103 Chapter 5.
Service Guide
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... not properly used, handled, or disposed of the battery as required by local ordinances or regulations. xii IBM System x3655 Type 7985: Problem Determination and Service Guide Do not: v Throw or immerse into water v Heat to more than 100°C (212...176;F) v Repair or disassemble Dispose of . If your system has a module containing a lithium battery, replace it only with the same module type made by the manufacturer. Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part...
... not properly used, handled, or disposed of the battery as required by local ordinances or regulations. xii IBM System x3655 Type 7985: Problem Determination and Service Guide Do not: v Throw or immerse into water v Heat to more than 100°C (212...176;F) v Repair or disassemble Dispose of . If your system has a module containing a lithium battery, replace it only with the same module type made by the manufacturer. Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part...
Service Guide
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... 3B laser diode. Laser radiation when open. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device.
... 3B laser diode. Laser radiation when open. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device.
Service Guide
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... distribution system whose maximum phase-to-phase voltage is 240 V under any object on a power supply or any part that has this label attached. There are present inside these parts, contact a service technician. Safety xv Statement 26: CAUTION: Do not place any distribution fault condition. Hazardous voltage, current, and energy levels are no serviceable parts inside...
... distribution system whose maximum phase-to-phase voltage is 240 V under any object on a power supply or any part that has this label attached. There are present inside these parts, contact a service technician. Safety xv Statement 26: CAUTION: Do not place any distribution fault condition. Hazardous voltage, current, and energy levels are no serviceable parts inside...
Service Guide
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... and ServeRAID Manager to review installation tips about ServerGuide features. d. Using the Configuration/Setup Utility program The Configuration/Setup Utility program is part of startup devices (startup-drive sequence) v Set and change settings for advanced hardware features v View and clear the error log v... CD did not come with the server, you must type the administrator password to learn about your operating-system CD. label on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide e. You can download the latest version from http://www...
... and ServeRAID Manager to review installation tips about ServerGuide features. d. Using the Configuration/Setup Utility program The Configuration/Setup Utility program is part of startup devices (startup-drive sequence) v Set and change settings for advanced hardware features v View and clear the error log v... CD did not come with the server, you must type the administrator password to learn about your operating-system CD. label on hard disk drives 18 IBM System x3655 Type 7985: Problem Determination and Service Guide e. You can download the latest version from http://www...
Service Guide
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... and replacing server components Replaceable components are working correctly, see the System x and xSeries Tools Center at maximum levels of the warranty and getting service and assistance, see the Warranty and Support Information document. See Chapter 4, "Parts listing, System x3655, Type 7985," on page 37. If IBM installs a Tier 1 CRU at no one is near the server...
... and replacing server components Replaceable components are working correctly, see the System x and xSeries Tools Center at maximum levels of the warranty and getting service and assistance, see the Warranty and Support Information document. See Chapter 4, "Parts listing, System x3655, Type 7985," on page 37. If IBM installs a Tier 1 CRU at no one is near the server...
Service Guide
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...correctly. Disconnect the power cord from the power supply you are supplied to return the power supply, follow all attached devices. 3. Pull the power supply part of the way out of the bay. 7. Release lever 1. If only one power supply is not necessary to remove any packaging materials for shipping ...: If the server has two power supplies and if you remove either of them, the server will not have both power supplies installed. 68 IBM System x3655 Type 7985: Problem Determination and Service Guide To remove a power supply, complete the following steps. If you are removing. 4.
...correctly. Disconnect the power cord from the power supply you are supplied to return the power supply, follow all attached devices. 3. Pull the power supply part of the way out of the bay. 7. Release lever 1. If only one power supply is not necessary to remove any packaging materials for shipping ...: If the server has two power supplies and if you remove either of them, the server will not have both power supplies installed. 68 IBM System x3655 Type 7985: Problem Determination and Service Guide To remove a power supply, complete the following steps. If you are removing. 4.
Service Guide
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... power supplies Power supply 1 Power supplies 1 and 2 Required fans Fans in the following label attached. There are no serviceable parts inside any component that has the following table are present inside these parts, contact a service technician. Removing and replacing server components 69 If you suspect a problem with one of two hot-swap power supplies...
... power supplies Power supply 1 Power supplies 1 and 2 Required fans Fans in the following label attached. There are no serviceable parts inside any component that has the following table are present inside these parts, contact a service technician. Removing and replacing server components 69 If you suspect a problem with one of two hot-swap power supplies...
Service Guide
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...push the battery horizontally out of the same type from the socket. 12. Place the battery into place. 72 IBM System x3655 Type 7985: Problem Determination and Service Guide Lift the battery from the same manufacturer. and Canada, call 1-800-426-7378 within the United States and ...complete the following safety statement. Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the same manufacturer. If your system has a module containing a lithium battery, replace it snaps into its socket, and press ...
...push the battery horizontally out of the same type from the socket. 12. Place the battery into place. 72 IBM System x3655 Type 7985: Problem Determination and Service Guide Lift the battery from the same manufacturer. and Canada, call 1-800-426-7378 within the United States and ...complete the following safety statement. Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the same manufacturer. If your system has a module containing a lithium battery, replace it snaps into its socket, and press ...
Service Guide
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.../eserver/support/xseries/index.html. 2. If IBM installs a Tier 1 CRU at no additional charge, under the type of warranty service that is your request, you will be installed only by trained service technicians. Go to install it, at your responsibility. Under Technical resources, click Parts information. Parts listing, System x3655, Type 7985 The following steps: 1. Chapter 4. v Field replaceable...
.../eserver/support/xseries/index.html. 2. If IBM installs a Tier 1 CRU at no additional charge, under the type of warranty service that is your request, you will be installed only by trained service technicians. Go to install it, at your responsibility. Under Technical resources, click Parts information. Parts listing, System x3655, Type 7985 The following steps: 1. Chapter 4. v Field replaceable...
Service Guide
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View 2 parts listing, Type 7985 Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 1 PCI Express riser-card assembly (optional) 40K7450 1 PCI-X riser-card assembly (optional) 40K7449 1 Advance PCI-X riser-card assembly (optional) 25R8592 1 HTX riser... 9 Microprocessor, 2.0 GHz, dual core w/heatsink (models 21x, 2Ax, E2x, EBx) 40K7549 9 Microprocessor, 2.4 GHz, dual core w/heatsink (models 41x, 4Ax, E4x, ECx) 40K7550 100 IBM System x3655 Type 7985: Problem Determination and Service Guide View 2 1 13 2 3 12 4 5 11 6 10 9 8 7 Table 5.
View 2 parts listing, Type 7985 Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 1 PCI Express riser-card assembly (optional) 40K7450 1 PCI-X riser-card assembly (optional) 40K7449 1 Advance PCI-X riser-card assembly (optional) 25R8592 1 HTX riser... 9 Microprocessor, 2.0 GHz, dual core w/heatsink (models 21x, 2Ax, E2x, EBx) 40K7549 9 Microprocessor, 2.4 GHz, dual core w/heatsink (models 41x, 4Ax, E4x, ECx) 40K7550 100 IBM System x3655 Type 7985: Problem Determination and Service Guide View 2 1 13 2 3 12 4 5 11 6 10 9 8 7 Table 5.
Service Guide
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...parts listing, Type 7985 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number Hard disk drive carrier, 3.5 inch (optional) 41Y8823 HCA 400Ex-D, x8 PCI-E dual 4x DDR adapter (optional) 42D3729 iSCSI SX server adapter 30R5509 iSCSI TX server adapter 30R5209 System board 43W7343 Kit, misc. 40K7563 Kit, misc., label, 7985... (optional) Rack power cord, 1.8 M 39M5074 Rack power cord, 2.8 M 39M5082 Rack power cord, 1.8 M 39M5115 Rack power cord, 2.8 M 39M5116 102 IBM System x3655 Type 7985: Problem Determination and Service Guide
...parts listing, Type 7985 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number Hard disk drive carrier, 3.5 inch (optional) 41Y8823 HCA 400Ex-D, x8 PCI-E dual 4x DDR adapter (optional) 42D3729 iSCSI SX server adapter 30R5509 iSCSI TX server adapter 30R5209 System board 43W7343 Kit, misc. 40K7563 Kit, misc., label, 7985... (optional) Rack power cord, 1.8 M 39M5074 Rack power cord, 2.8 M 39M5082 Rack power cord, 1.8 M 39M5115 Rack power cord, 2.8 M 39M5116 102 IBM System x3655 Type 7985: Problem Determination and Service Guide
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IBM power cord part number 39M5123 39M5130 39M5144 39M5151 39M5158 39M5165 39M5172 39M5095 39M5081 39M5219 39M5199 Used in these countries and regions Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, ...), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Korea (Democratic People's Republic of), Korea (Republic of) Japan 104 IBM System x3655 Type 7985: Problem Determination and Service Guide
IBM power cord part number 39M5123 39M5130 39M5144 39M5151 39M5158 39M5165 39M5172 39M5095 39M5081 39M5219 39M5199 Used in these countries and regions Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, ...), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Korea (Democratic People's Republic of), Korea (Republic of) Japan 104 IBM System x3655 Type 7985: Problem Determination and Service Guide
Service Guide
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... socket. DIMMs b. (Trained service technician only) System board 108 IBM System x3655 Type 7985: Problem Determination and Service Guide Beep code Description Action 1-1-3 CMOS write/read failed. (Trained service technician only) Replace the system board. 1-2-4 RAM refresh verification failed. 1. The other error messages usually will not occur the next time POST runs. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 156...
... socket. DIMMs b. (Trained service technician only) System board 108 IBM System x3655 Type 7985: Problem Determination and Service Guide Beep code Description Action 1-1-3 CMOS write/read failed. (Trained service technician only) Replace the system board. 1-2-4 RAM refresh verification failed. 1. The other error messages usually will not occur the next time POST runs. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 156...
Service Guide
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...restarting the server each time. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to 3b. then, restart the ...service technician only) Replace the system board. 2-1-3 Primary interrupt mask register failed. (Trained service technician only) Replace the system board. 2-1-4 Secondary interrupt mask register failed. (Trained service technician only) Replace the system board. 2-2-1 Interrupt vector loading failed. (Trained service technician only) Replace the system board. 2-2-2 Keyboard controller failed. 1. Keyboard b. (Trained service technician only) System...
...restarting the server each time. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to 3b. then, restart the ...service technician only) Replace the system board. 2-1-3 Primary interrupt mask register failed. (Trained service technician only) Replace the system board. 2-1-4 Secondary interrupt mask register failed. (Trained service technician only) Replace the system board. 2-2-1 Interrupt vector loading failed. (Trained service technician only) Replace the system board. 2-2-2 Keyboard controller failed. 1. Keyboard b. (Trained service technician only) System...
User Guide
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... 1 Laserlaite Appareil A` Laser de Classe 1 Safety ix Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to hazardous laser radiation. v Use...
... 1 Laserlaite Appareil A` Laser de Classe 1 Safety ix Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to hazardous laser radiation. v Use...
User Guide
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...distribution system whose maximum phase-to-phase voltage is suitable for use on top of these components. Safety xi Attention: This server is 240 V under any distribution fault condition. Statement 8: CAUTION: Never remove the cover on a power supply or any part that ...has this label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any component that has the following label attached. There are present inside these parts, contact a service technician. If you suspect a problem with one ...
...distribution system whose maximum phase-to-phase voltage is suitable for use on top of these components. Safety xi Attention: This server is 240 V under any distribution fault condition. Statement 8: CAUTION: Never remove the cover on a power supply or any part that ...has this label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any component that has the following label attached. There are present inside these parts, contact a service technician. If you suspect a problem with one ...
User Guide
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...(see "Installing the riser-card assembly" on page 61. Otherwise, go to install or remove, do so now. There are no serviceable parts inside any part that has this label attached. Chapter 2. Important: Only the configurations shown in the following table are present inside these... parts, contact a service technician. Important: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; Hazardous ...
...(see "Installing the riser-card assembly" on page 61. Otherwise, go to install or remove, do so now. There are no serviceable parts inside any part that has this label attached. Chapter 2. Important: Only the configurations shown in the following table are present inside these... parts, contact a service technician. Important: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; Hazardous ...
Installation Guide
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... the following : v Do not remove the covers. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device.
... the following : v Do not remove the covers. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device.
Installation Guide
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Hazardous voltage, current, and energy levels are no serviceable parts inside any component that has the following label attached. There are present inside these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on a power supply or any distribution fault condition. Safety xi If you suspect a ...Statement 8: CAUTION: Never remove the cover on top of these components. Attention: This server is suitable for use on an IT power distribution system whose maximum phase-to-phase voltage is 240 V under any part that has this label attached.
Hazardous voltage, current, and energy levels are no serviceable parts inside any component that has the following label attached. There are present inside these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on a power supply or any distribution fault condition. Safety xi If you suspect a ...Statement 8: CAUTION: Never remove the cover on top of these components. Attention: This server is suitable for use on an IT power distribution system whose maximum phase-to-phase voltage is 240 V under any part that has this label attached.