Service Guide
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... at : http://www.intel.com/go/servermanagement Intel® Workstation Board S5520SC Service Guide vii Click the "Software and Drivers" link on the web page titled, "Compatibility". Power Budget Analysis Tool. Available at : http://support.intel.com/support/motherboards/server/S5520SC/. To make sure your system falls within the allowed power budget For latest drivers, firmware updates (BIOS, BMC...
... at : http://www.intel.com/go/servermanagement Intel® Workstation Board S5520SC Service Guide vii Click the "Software and Drivers" link on the web page titled, "Compatibility". Power Budget Analysis Tool. Available at : http://support.intel.com/support/motherboards/server/S5520SC/. To make sure your system falls within the allowed power budget For latest drivers, firmware updates (BIOS, BMC...
Service Guide
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... for normal system operation. ME Firmware Force Update Mode - To clear administrator and user passwords, power on next reset. The main system BIOS does not boot with pins 2-3 connected. The system only boots Intel® Workstation Board S5520SC Service Guide 5 Configuration Jumper Location... seconds after power on. Enabled These pins should not be connected for normal system operation. Configuration Jumpers Workstation Board Features Figure 3. ME Firmware Force Update Mode - These pins should not be connected for normal operation. These pins should be connected for...
... for normal system operation. ME Firmware Force Update Mode - To clear administrator and user passwords, power on next reset. The main system BIOS does not boot with pins 2-3 connected. The system only boots Intel® Workstation Board S5520SC Service Guide 5 Configuration Jumper Location... seconds after power on. Enabled These pins should not be connected for normal system operation. Configuration Jumpers Workstation Board Features Figure 3. ME Firmware Force Update Mode - These pins should not be connected for normal operation. These pins should be connected for...
Service Guide
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Workstation Board Features Jumper Name BMC Force Update (J1H1) Serial Port A Configuration (J4B2) Pins 1-2 (Default) 2-3 1-2(Default) 2-3 What happens at the right and left LED is configured for DCD to DTR. BMC Firmware Force Update Mode - BMC Firmware Force Update Mode - Enabled. Rear RJ-... LED Table 3. Rear RJ-45 Serial A port is on or blinking) Solid Green 100 Mbps connection Solid Amber 1000 Mbps connection 6 Intel® Workstation Board S5520SC Service Guide POST Diagnostic LEDs G. Serial A Port (top), IEEE 1394a port (bottom) H. NIC 2 (top), Two USB (bottom)...
Workstation Board Features Jumper Name BMC Force Update (J1H1) Serial Port A Configuration (J4B2) Pins 1-2 (Default) 2-3 1-2(Default) 2-3 What happens at the right and left LED is configured for DCD to DTR. BMC Firmware Force Update Mode - BMC Firmware Force Update Mode - Enabled. Rear RJ-... LED Table 3. Rear RJ-45 Serial A port is on or blinking) Solid Green 100 Mbps connection Solid Amber 1000 Mbps connection 6 Intel® Workstation Board S5520SC Service Guide POST Diagnostic LEDs G. Serial A Port (top), IEEE 1394a port (bottom) H. NIC 2 (top), Two USB (bottom)...
Service Guide
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... reset to all standoffs in ? Turn the system power off /on the workstation board? 7. Hardware failure is it properly formatted or configured? 32 Intel® Workstation Board S5520SC Service Guide Are all add-in PCI boards fully seated in your system using one of the chassis and at the wall...this software, see "Getting Help" for the BIOS, Baseboard Management Controller (BMC), FRUSDR, hot-swap controller (HSC), and Management Engine (ME) firmware. If the system has a hard disk drive, is a less frequent cause. For any components, causing a potential short? 6. If the ...
... reset to all standoffs in ? Turn the system power off /on the workstation board? 7. Hardware failure is it properly formatted or configured? 32 Intel® Workstation Board S5520SC Service Guide Are all add-in PCI boards fully seated in your system using one of the chassis and at the wall...this software, see "Getting Help" for the BIOS, Baseboard Management Controller (BMC), FRUSDR, hot-swap controller (HSC), and Management Engine (ME) firmware. If the system has a hard disk drive, is a less frequent cause. For any components, causing a potential short? 6. If the ...
Service Guide
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... 24x7 technical phone support on all Intel® Enterprise Server and Storage Platforms. Information available at the support site includes: { Latest BIOS, firmware, drivers, and utilities { Product documentation...Intel® Workstation Board S5520SC Service Guide Lastly, you can contact an Intel support representative using the following support phone numbers. Charges may apply. Warranty Information Connect to Intel's website to Intel...B: Getting Help World Wide Web http://support.intel.com/support/motherboards/server/S5520SC/ If you encounter an issue with your server platform, please follow...
... 24x7 technical phone support on all Intel® Enterprise Server and Storage Platforms. Information available at the support site includes: { Latest BIOS, firmware, drivers, and utilities { Product documentation...Intel® Workstation Board S5520SC Service Guide Lastly, you can contact an Intel support representative using the following support phone numbers. Charges may apply. Warranty Information Connect to Intel's website to Intel...B: Getting Help World Wide Web http://support.intel.com/support/motherboards/server/S5520SC/ If you encounter an issue with your server platform, please follow...
Service Guide
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... IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): Intel® Workstation Board S5520SC Service Guide 49 Customer Contact Information: Customer Support Case#: Intel® Workstation board or System: (Example: S5520HC, S5520SC) Server Chassis: (Example SC5600.
... IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): Intel® Workstation Board S5520SC Service Guide 49 Customer Contact Information: Customer Support Case#: Intel® Workstation board or System: (Example: S5520HC, S5520SC) Server Chassis: (Example SC5600.
Service Guide
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..., Serial Expansion Cards, PCIExpress* Adapters, RAID Controllers, SCSI Controllers, and so forth): Type Slot Manufacturer Model Firmware Other third part hardware (Example: Example: KVM, Chassis, and so forth): Description/Use Manufacturer Model Firmware 50 Intel® Workstation Board S5520SC Service Guide Intel® Server Issue Report Form Processor information: Type Processor 1 Processor 2 Processor 3 Processor 4 Speed sSpec Thermal...
..., Serial Expansion Cards, PCIExpress* Adapters, RAID Controllers, SCSI Controllers, and so forth): Type Slot Manufacturer Model Firmware Other third part hardware (Example: Example: KVM, Chassis, and so forth): Description/Use Manufacturer Model Firmware 50 Intel® Workstation Board S5520SC Service Guide Intel® Server Issue Report Form Processor information: Type Processor 1 Processor 2 Processor 3 Processor 4 Speed sSpec Thermal...
Service Guide
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... Pack Level or Kernel Revision: Distribution (OEM/Retail): Intel® RAID Controller: (Example SRCU42E) RAID controller part number (PBA number): RAID controller firmware version: Has the latest RAID firmware been tried? (Yes/No): RAID driver version: Have... you tried the latest RAID driver? (Yes/No): RAID volumes configuration (Disks and RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Intel® Workstation Board S5520SC...
... Pack Level or Kernel Revision: Distribution (OEM/Retail): Intel® RAID Controller: (Example SRCU42E) RAID controller part number (PBA number): RAID controller firmware version: Has the latest RAID firmware been tried? (Yes/No): RAID driver version: Have... you tried the latest RAID driver? (Yes/No): RAID volumes configuration (Disks and RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Intel® Workstation Board S5520SC...