User Guide
Page 6
... for a job ...121 Request accounting data by email ...122 14 Handling ink cartridges and printhead ...124 About the ink cartridges ...125 Check the ink cartridges status ...125 Remove an ink cartridge ...125 Insert an ink cartridge ...126 Safe mode ...128 About the printhead ...128 Check the printhead...anonymous usage information ...134 15 Maintaining the printer ...135 Check printer status ...136 Clean the exterior of the printer ...136 Maintain the ink cartridges ...136 Move or store the printer ...136 Update the firmware ...137 Update the software ...138 Printer maintenance kits ...138 Secure...
... for a job ...121 Request accounting data by email ...122 14 Handling ink cartridges and printhead ...124 About the ink cartridges ...125 Check the ink cartridges status ...125 Remove an ink cartridge ...125 Insert an ink cartridge ...126 Safe mode ...128 About the printhead ...128 Check the printhead...anonymous usage information ...134 15 Maintaining the printer ...135 Check printer status ...136 Clean the exterior of the printer ...136 Maintain the ink cartridges ...136 Move or store the printer ...136 Update the firmware ...137 Update the software ...138 Printer maintenance kits ...138 Secure...
User Guide
Page 7
... ...165 The whole image is blurry or grainy ...165 The paper is not flat ...166 The print is scuffed or scratched ...166 Ink marks on the paper ...166 Black ink comes off when you touch the print 167 Edges of objects are stepped or not sharp ...168 Edges of objects are darker... printed image 171 A PDF file is clipped or objects are missing ...171 The Image Diagnostics Print ...171 If you still have a problem ...173 19 Troubleshooting ink cartridge and printhead issues 175 Cannot insert an ink cartridge ...176 Ink cartridge status messages ...176 Cannot insert the printhead ...176 ENWW vii
... ...165 The whole image is blurry or grainy ...165 The paper is not flat ...166 The print is scuffed or scratched ...166 Ink marks on the paper ...166 Black ink comes off when you touch the print 167 Edges of objects are stepped or not sharp ...168 Edges of objects are darker... printed image 171 A PDF file is clipped or objects are missing ...171 The Image Diagnostics Print ...171 If you still have a problem ...173 19 Troubleshooting ink cartridge and printhead issues 175 Cannot insert an ink cartridge ...176 Ink cartridge status messages ...176 Cannot insert the printhead ...176 ENWW vii
User Guide
Page 11
... rolls (T1500 series) on page 60 ● Printing on page 62 ● Web-connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing examples on page 105 ● Retrieving printer usage...-Up Kit The HP Start-Up Kit is the DVD that may occur while printing and include the following topics. ● Troubleshooting paper issues on page 146 ● Troubleshooting print-quality issues on page 157 ● Troubleshooting ink cartridge and printhead issues on page 175 ● Troubleshooting general...
... rolls (T1500 series) on page 60 ● Printing on page 62 ● Web-connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing examples on page 105 ● Retrieving printer usage...-Up Kit The HP Start-Up Kit is the DVD that may occur while printing and include the following topics. ● Troubleshooting paper issues on page 146 ● Troubleshooting print-quality issues on page 157 ● Troubleshooting ink cartridge and printhead issues on page 175 ● Troubleshooting general...
User Guide
Page 12
...to prevent the printer from being damaged. Full name HP Designjet T920 ePrinter HP Designjet T920 PostScript ePrinter HP Designjet T1500 ePrinter HP Designjet T1500 PostScript ePrinter Short name T920 T920 PS T1500 T1500 PS 4 Chapter 1 Introduction ENWW ...WARNING! Index In addition to the table of the printer and to the printer. Warnings and Cautions The following printer models, normally referring to follow the guidelines marked with these symbols. CAUTION: Failure to them by their short names for paper types, ink...
...to prevent the printer from being damaged. Full name HP Designjet T920 ePrinter HP Designjet T920 PostScript ePrinter HP Designjet T1500 ePrinter HP Designjet T1500 PostScript ePrinter Short name T920 T920 PS T1500 T1500 PS 4 Chapter 1 Introduction ENWW ...WARNING! Index In addition to the table of the printer and to the printer. Warnings and Cautions The following printer models, normally referring to follow the guidelines marked with these symbols. CAUTION: Failure to them by their short names for paper types, ink...
User Guide
Page 13
... resolution of special jobs on photographic paper ● High-productivity features such as automatic firmware updates, HP Designjet ePrint & Share, and HP ePrint ● Driverless printing using the printer's Embedded Web Server (T1500 series only) ● Ink and paper usage information available from the Embedded Web Server, see Printer emulation on page 98 ●...
... resolution of special jobs on photographic paper ● High-productivity features such as automatic firmware updates, HP Designjet ePrint & Share, and HP ePrint ● Driverless printing using the printer's Embedded Web Server (T1500 series only) ● Ink and paper usage information available from the Embedded Web Server, see Printer emulation on page 98 ●...
User Guide
Page 14
Stacker 4. Basket 7. Lower roll cover (T1500 series) 8. Window 2. Front panel 5. Printhead 3. Upper roll cover 6 Chapter 1 Introduction ENWW The printer's main components The following front and rear views of the printer illustrate the main components. Front view 1. Ink cartridges 6.
Stacker 4. Basket 7. Lower roll cover (T1500 series) 8. Window 2. Front panel 5. Printhead 3. Upper roll cover 6 Chapter 1 Introduction ENWW The printer's main components The following front and rear views of the printer illustrate the main components. Front view 1. Ink cartridges 6.
User Guide
Page 17
...message showing the printer status or the most important current alert. ● Press to print a file from HP Designjet ePrint & Share using the printer's front panel on page 87. ● Press to view information about... status, change printer settings, or initiate actions such as loading paper or replacing ink supplies. ● To the right of the above button is inserted. ● Press to cancel ...the current process. See Job queue management (T920 PS and T1500 series) on page 83. ● Press to the previous screen. See http://www.hp.com/go back to view and manage the ...
...message showing the printer status or the most important current alert. ● Press to print a file from HP Designjet ePrint & Share using the printer's front panel on page 87. ● Press to view information about... status, change printer settings, or initiate actions such as loading paper or replacing ink supplies. ● To the right of the above button is inserted. ● Press to cancel ...the current process. See Job queue management (T920 PS and T1500 series) on page 83. ● Press to the previous screen. See http://www.hp.com/go back to view and manage the ...
User Guide
Page 18
...10 Chapter 1 Introduction ENWW Information screen dynamic icons ● Press for information about the paper status. ● Press for information about the ink cartridge status. ● Press for information about the printhead status. ● Press for information about the printer. ● Press to perform ... , then , then Setup > Front panel options > Sleep mode wait time. Printer software The following software is provided with the HP Utility and Web JetAdmin continue to save energy. While in several seconds, more quickly than if it is 30 minutes. The printer ...
...10 Chapter 1 Introduction ENWW Information screen dynamic icons ● Press for information about the paper status. ● Press for information about the ink cartridge status. ● Press for information about the printhead status. ● Press for information about the printer. ● Press to perform ... , then , then Setup > Front panel options > Sleep mode wait time. Printer software The following software is provided with the HP Utility and Web JetAdmin continue to save energy. While in several seconds, more quickly than if it is 30 minutes. The printer ...
User Guide
Page 19
... Mac OS X and the HP Designjet Utility under Windows have similar functions and are sometimes referred to time. Web Services Your printer can print from time to collectively as the HP Utility in this purpose) ◦ View the status of the ink cartridges, the printhead, and the... paper ◦ Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920...
... Mac OS X and the HP Designjet Utility under Windows have similar functions and are sometimes referred to time. Web Services Your printer can print from time to collectively as the HP Utility in this purpose) ◦ View the status of the ink cartridges, the printhead, and the... paper ◦ Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920...
User Guide
Page 21
... prints, number of prints by paper type, number of prints by print-quality option, and total amount of ink used per color (the accuracy of these estimates is not guaranteed) (T1500 series only) ◦ HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette ◦ PostScript font...
... prints, number of prints by paper type, number of prints by print-quality option, and total amount of ink used per color (the accuracy of these estimates is not guaranteed) (T1500 series only) ◦ HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette ◦ PostScript font...
User Guide
Page 64
...preset for which describes the color characteristics of each different paper type. You may decide to color. For example, some may need more ink and some may experience paper jams. View information about the paper To view the loaded paper information, press icon. , then if ...same information is displayed on page 148. 56 Chapter 6 Paper handling ENWW There are already installed in the HP Designjet Utility for Windows (Overview tab > Supplies tab) and the HP Utility for the most commonly used to separate a job from the basket immediately after printing. The basket can...
...preset for which describes the color characteristics of each different paper type. You may decide to color. For example, some may need more ink and some may experience paper jams. View information about the paper To view the loaded paper information, press icon. , then if ...same information is displayed on page 148. 56 Chapter 6 Paper handling ENWW There are already installed in the HP Designjet Utility for Windows (Overview tab > Supplies tab) and the HP Utility for the most commonly used to separate a job from the basket immediately after printing. The basket can...
User Guide
Page 66
...time to ensure ink is completely dry ● Optimal, to set a shorter than zero, the printer does not cut across the front edge. If the dry time is On. Press , then , then Setup > Print retrieval > Retrieval time. If the cutter is turned off : ● From the HP Designjet Utility for ...your print as soon as multiple prints where time is of lower importance ● None, to disable the drying time and remove your selected paper (this . 58 Chapter 6 Paper handling ENWW Feed and cut the paper If you need to be sure ink is greater than...
...time to ensure ink is completely dry ● Optimal, to set a shorter than zero, the printer does not cut across the front edge. If the dry time is On. Press , then , then Setup > Print retrieval > Retrieval time. If the cutter is turned off : ● From the HP Designjet Utility for ...your print as soon as multiple prints where time is of lower importance ● None, to disable the drying time and remove your selected paper (this . 58 Chapter 6 Paper handling ENWW Feed and cut the paper If you need to be sure ink is greater than...
User Guide
Page 74
... printing. If you select Fast, you can also select Economode, which you will see a simple slider with which uses a lower rendering resolution and consumes less ink. If you select Custom Options, you can be specified in the list of pages that may have not started to specify it overrides the print...
... printing. If you select Fast, you can also select Economode, which you will see a simple slider with which uses a lower rendering resolution and consumes less ink. If you select Custom Options, you can be specified in the list of pages that may have not started to specify it overrides the print...
User Guide
Page 78
...: ◦ Use your application's print preview option. ◦ Open the PDF menu at the bottom left of your printed image. Select the HP Print Preview option, which opens the HP Print Preview application to On. ● Using the front panel: press Economode. , then , then Setup > Printing preferences > Print quality ...9702; Use your application's print preview option. ◦ Check the Show preview before printing, which may help you to avoid wasting paper and ink on a bad print. ● To preview a print under Mac OS X, you can find in the driver's Paper/Quality tab and Layout/Output tab...
...: ◦ Use your application's print preview option. ◦ Open the PDF menu at the bottom left of your printed image. Select the HP Print Preview option, which opens the HP Print Preview application to On. ● Using the front panel: press Economode. , then , then Setup > Printing preferences > Print quality ...9702; Use your application's print preview option. ◦ Check the Show preview before printing, which may help you to avoid wasting paper and ink on a bad print. ● To preview a print under Mac OS X, you can find in the driver's Paper/Quality tab and Layout/Output tab...
User Guide
Page 79
...a high-resolution image If your image to the Paper/Quality tab and look at the Print Quality section. If you have an excessive number of ink used . ● In the Windows driver dialog: go to the Paper/Quality panel and move the print-quality slider to Yes. Print in ... print quality can be improved by selecting the More Passes option. ● In the driver dialog (Mac OS X Print dialog): select custom instead of ink used . Set Quality level to Best, and Maximum detail to identify the printhead or printheads that are printing on page 99. ENWW Advanced print settings...
...a high-resolution image If your image to the Paper/Quality tab and look at the Print Quality section. If you have an excessive number of ink used . ● In the Windows driver dialog: go to the Paper/Quality panel and move the print-quality slider to Yes. Print in ... print quality can be improved by selecting the More Passes option. ● In the driver dialog (Mac OS X Print dialog): select custom instead of ink used . Set Quality level to Best, and Maximum detail to identify the printhead or printheads that are printing on page 99. ENWW Advanced print settings...
User Guide
Page 80
... when printing > On. ● Using the front panel: press Enable crop lines > On. , then , then Setup > Printing preferences > Paper options > 72 Chapter 8 Printing ENWW Any ink deposited outside the paper is a borderless job, the printer may trim the leading edge of the paper before printing. When you select Borderless, you can...
... when printing > On. ● Using the front panel: press Enable crop lines > On. , then , then Setup > Printing preferences > Paper options > 72 Chapter 8 Printing ENWW Any ink deposited outside the paper is a borderless job, the printer may trim the leading edge of the paper before printing. When you select Borderless, you can...
User Guide
Page 82
.... ● The Cutter setting must be the same for all pages. ● The color adjustment settings must be the same for making economical use of ink. ● For draft prints, use plain paper and move the print-quality slider to the left end of the scale ('Speed'). the factory default nest... waits after the last file is received before printing the final nest. A single group of nested pages cannot be mixed in the same nest): ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions greater than 300 dpi may not nest with pages already in...
.... ● The Cutter setting must be the same for all pages. ● The color adjustment settings must be the same for making economical use of ink. ● For draft prints, use plain paper and move the print-quality slider to the left end of the scale ('Speed'). the factory default nest... waits after the last file is received before printing the final nest. A single group of nested pages cannot be mixed in the same nest): ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions greater than 300 dpi may not nest with pages already in...
User Guide
Page 83
...overnight printing (T1500 series) The printer is available only if you told the printer the length of ink than narrow prints, because printhead maintenance uses some recommendations to help you deal with the HP printer driver. TIP: If you print without interacting with a long queue of printing jobs. ●...health of the printhead. ● Wide prints make more efficient use brand-new long rolls of ink. You are some ink, and its frequency is not done, the printer may be useful, for your ink cartridges. ● When you have enough paper to protect a roll, jobs will not be ...
...overnight printing (T1500 series) The printer is available only if you told the printer the length of ink than narrow prints, because printhead maintenance uses some recommendations to help you deal with the HP printer driver. TIP: If you print without interacting with a long queue of printing jobs. ●...health of the printhead. ● Wide prints make more efficient use brand-new long rolls of ink. You are some ink, and its frequency is not done, the printer may be useful, for your ink cartridges. ● When you have enough paper to protect a roll, jobs will not be ...
User Guide
Page 104
...blacK) color model. When printing, select the correct color preset for consistent colors. ● One gray and two black inks provide neutral grays on all other HP Designjet printers. Some paper types cannot be repeated every now and then (see Color calibration on page 96). For all paper ...types. ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other paper...
...blacK) color model. When printing, select the correct color preset for consistent colors. ● One gray and two black inks provide neutral grays on all other HP Designjet printers. Some paper types cannot be repeated every now and then (see Color calibration on page 96). For all paper ...types. ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other paper...
User Guide
Page 105
... can be performed unattended after you have more than one roll loaded, the printer will ask which contains patches of each ink used in your monitor. There are two basic approaches to color management for consistent color printing on your printer. 2. If the Color ... using the Print Quality Toolbox in the following steps. 1. The process takes about 3-5 minutes and consists of the following ways: ● From the HP Designjet Utility for Windows: select Color Center > Calibrate paper, and choose the paper to dry for Mac OS X: select Paper Preset Management from printer drivers ...
... can be performed unattended after you have more than one roll loaded, the printer will ask which contains patches of each ink used in your monitor. There are two basic approaches to color management for consistent color printing on your printer. 2. If the Color ... using the Print Quality Toolbox in the following steps. 1. The process takes about 3-5 minutes and consists of the following ways: ● From the HP Designjet Utility for Windows: select Color Center > Calibrate paper, and choose the paper to dry for Mac OS X: select Paper Preset Management from printer drivers ...