User Guide
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... Check usage statistics ...121 Check usage statistics for a job ...121 Request accounting data by email ...122 14 Handling ink cartridges and printhead ...124 About the ink cartridges ...125 Check the ink cartridges status ...125 Remove an ink cartridge ...125 Insert an ink cartridge ......126 Safe mode ...128 About the printhead ...128 Check the printhead status ...128 Remove the printhead ...129 Insert the printhead ...131 Storage of anonymous usage information ...134 15 Maintaining the printer ...135 Check printer status ...136...
... Check usage statistics ...121 Check usage statistics for a job ...121 Request accounting data by email ...122 14 Handling ink cartridges and printhead ...124 About the ink cartridges ...125 Check the ink cartridges status ...125 Remove an ink cartridge ...125 Insert an ink cartridge ......126 Safe mode ...128 About the printhead ...128 Check the printhead status ...128 Remove the printhead ...129 Insert the printhead ...131 Storage of anonymous usage information ...134 15 Maintaining the printer ...135 Check printer status ...136...
User Guide
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... A PDF file is clipped or objects are missing ...171 The Image Diagnostics Print ...171 If you still have a problem ...173 19 Troubleshooting ink cartridge and printhead issues 175 Cannot insert an ink cartridge ...176 Ink cartridge status messages ...176 Cannot insert the...
... A PDF file is clipped or objects are missing ...171 The Image Diagnostics Print ...171 If you still have a problem ...173 19 Troubleshooting ink cartridge and printhead issues 175 Cannot insert an ink cartridge ...176 Ink cartridge status messages ...176 Cannot insert the...
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...printhead ...177 Align the printhead ...177 Printhead status messages ...178 20 Troubleshooting general printer issues ...179 The printer will not start ...180 The printer does not print ...180 The printer seems slow ...181 The printer behaves strangely ...181 Communication failures between computer and printer 181 Cannot access the HP... ...185 The system error log ...187 22 HP Customer Care ...188 Introduction ...189 HP Professional Services ...189 HP Proactive Support ...190 Customer Self Repair ...190 Contact HP Support ...191 23 Printer specifications ...192 Functional specifications...
...printhead ...177 Align the printhead ...177 Printhead status messages ...178 20 Troubleshooting general printer issues ...179 The printer will not start ...180 The printer does not print ...180 The printer seems slow ...181 The printer behaves strangely ...181 Communication failures between computer and printer 181 Cannot access the HP... ...185 The system error log ...187 22 HP Customer Care ...188 Introduction ...189 HP Professional Services ...189 HP Proactive Support ...190 Customer Self Repair ...190 Contact HP Support ...191 23 Printer specifications ...192 Functional specifications...
User Guide
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... Printing on page 62 ● Web-connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing...on page 146 ● Troubleshooting print-quality issues on page 157 ● Troubleshooting ink cartridge and printhead issues on page 175 ● Troubleshooting general printer issues on page 179 ● Front-panel error...9679; The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that may occur while printing and include the following...
... Printing on page 62 ● Web-connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing...on page 146 ● Troubleshooting print-quality issues on page 157 ● Troubleshooting ink cartridge and printhead issues on page 175 ● Troubleshooting general printer issues on page 179 ● Front-panel error...9679; The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that may occur while printing and include the following...
User Guide
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...9679; Two rolls with automatic switching, enabling long runs of unattended printing (T1500 series only) ● Six-ink system ● Integrated printhead, 9/8 in (28 mm) wide, with duplicated black nozzles improving speed and quality ● Capacitive touch-sensitive front panel in color, with...-in front panel, or from a remote computer using the Embedded Web Server or the HP Utility ● Includes Web-connected features such as automatic firmware updates, HP Designjet ePrint & Share, and HP ePrint ● Driverless printing using AirPrint ● Paper flexibility and automatic easy load,...
...9679; Two rolls with automatic switching, enabling long runs of unattended printing (T1500 series only) ● Six-ink system ● Integrated printhead, 9/8 in (28 mm) wide, with duplicated black nozzles improving speed and quality ● Capacitive touch-sensitive front panel in color, with...-in front panel, or from a remote computer using the Embedded Web Server or the HP Utility ● Includes Web-connected features such as automatic firmware updates, HP Designjet ePrint & Share, and HP ePrint ● Driverless printing using AirPrint ● Paper flexibility and automatic easy load,...
User Guide
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Window 2. Printhead 3. Basket 7. Upper roll cover 6 Chapter 1 Introduction ENWW Front view 1. Ink cartridges 6. Front panel 5. Stacker 4. The printer's main components The following front and rear views of the printer illustrate the main components. Lower roll cover (T1500 series) 8.
Window 2. Printhead 3. Basket 7. Upper roll cover 6 Chapter 1 Introduction ENWW Front view 1. Ink cartridges 6. Front panel 5. Stacker 4. The printer's main components The following front and rear views of the printer illustrate the main components. Lower roll cover (T1500 series) 8.
User Guide
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...alerts. ● Press for Mac OS X (non-PostScript printers) 10 Chapter 1 Introduction ENWW the default time is provided with the HP Utility and Web JetAdmin continue to perform the task. Printer software The following software is 30 minutes. Some remote management tasks offer the ...Press for information about the paper status. ● Press for information about the ink cartridge status. ● Press for information about the printhead status. ● Press for information about the printer. ● Press to save energy. Sleep mode Sleep mode puts the printer into ...
...alerts. ● Press for Mac OS X (non-PostScript printers) 10 Chapter 1 Introduction ENWW the default time is provided with the HP Utility and Web JetAdmin continue to perform the task. Printer software The following software is 30 minutes. Some remote management tasks offer the ...Press for information about the paper status. ● Press for information about the ink cartridge status. ● Press for information about the printhead status. ● Press for information about the printer. ● Press to save energy. Sleep mode Sleep mode puts the printer into ...
User Guide
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...'s touchscreen. NOTE: The HP Utility under Mac OS X and the HP Designjet Utility under Windows have similar functions and are sometimes referred to collectively as the HP Utility in this purpose) ◦ View the status of the ink cartridges, the printhead, and the paper ◦...; Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920...
...'s touchscreen. NOTE: The HP Utility under Mac OS X and the HP Designjet Utility under Windows have similar functions and are sometimes referred to collectively as the HP Utility in this purpose) ◦ View the status of the ink cartridges, the printhead, and the paper ◦...; Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920...
User Guide
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... print you want. Save your files online in the cloud Every time you print using HP Designjet ePrint & Share, a copy of information about 3 minutes to initialize and check and prepare the printhead. When the printer is to use the power switch at the rear. See also Sleep...● Access all your HP Designjet ePrint & Share account or an FTP site, HP Designjet ePrint & Share makes it easy to view, share, and print files. ● Share files using the power switch at the rear. Collaborate with trusted HP security features. Preparing the printhead takes about 75 seconds. The...
... print you want. Save your files online in the cloud Every time you print using HP Designjet ePrint & Share, a copy of information about 3 minutes to initialize and check and prepare the printhead. When the printer is to use the power switch at the rear. See also Sleep...● Access all your HP Designjet ePrint & Share account or an FTP site, HP Designjet ePrint & Share makes it easy to view, share, and print files. ● Share files using the power switch at the rear. Collaborate with trusted HP security features. Preparing the printhead takes about 75 seconds. The...
User Guide
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... does not cut across the front edge. You can pick up the print before handling. Feed and cut the paper right away due to the printhead maintenance, which runs in which you need to set the default and recommended time for Windows, select the Admin tab and change the Cutter option... paper until after drying in parallel. Turn the automatic cutter on and off To turn the printer's paper cutter on or off: ● From the HP Designjet Utility for your print as soon as it finishes printing CAUTION: If the ink is not dry when the print is turned off, it could...
... does not cut across the front edge. You can pick up the print before handling. Feed and cut the paper right away due to the printhead maintenance, which runs in which you need to set the default and recommended time for Windows, select the Admin tab and change the Cutter option... paper until after drying in parallel. Turn the automatic cutter on and off To turn the printer's paper cutter on or off: ● From the HP Designjet Utility for your print as soon as it finishes printing CAUTION: If the ink is not dry when the print is turned off, it could...
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... the process completes, so you may notice a delay. NOTE: Photo and coated paper requires careful handling, see Move the paper on page 166. NOTE: The printhead is damaged or not straight. TIP: To move the paper without cutting it is serviced after each print, and the paper cannot be cut the...
... the process completes, so you may notice a delay. NOTE: Photo and coated paper requires careful handling, see Move the paper on page 166. NOTE: The printhead is damaged or not straight. TIP: To move the paper without cutting it is serviced after each print, and the paper cannot be cut the...
User Guide
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... Detail box. ● On the Embedded Web Server's Submit Job page (T1500 series): select Basic settings > Print quality > Custom. If you have printhead problems If your printheads have an excessive number of clogged nozzles (which you have selected Best print quality. ● In the driver dialog (Mac OS X Print dialog): select...the front panel. ● In the Windows driver dialog: go to the Paper/Quality panel and move the print-quality slider to identify the printhead or printheads that are printing on photo paper and you are causing the problem, and then clean or replace them.
... Detail box. ● On the Embedded Web Server's Submit Job page (T1500 series): select Basic settings > Print quality > Custom. If you have printhead problems If your printheads have an excessive number of clogged nozzles (which you have selected Best print quality. ● In the driver dialog (Mac OS X Print dialog): select...the front panel. ● In the Windows driver dialog: go to the Paper/Quality panel and move the print-quality slider to identify the printhead or printheads that are printing on photo paper and you are causing the problem, and then clean or replace them.
User Guide
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... pages. In order to fit into the remaining length of the following two groups (the two groups cannot be mixed in the same nest): ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions greater than 300 dpi may not nest with other of ink... available range is the nest wait time; While the printer is turned on page 98. ● Pages must be split between two rolls. Cleaning the printhead can make the best nest possible, it waits after a file has been received to check whether a subsequent page will nest with it or with roll...
... pages. In order to fit into the remaining length of the following two groups (the two groups cannot be mixed in the same nest): ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions greater than 300 dpi may not nest with other of ink... available range is the nest wait time; While the printer is turned on page 98. ● Pages must be split between two rolls. Cleaning the printhead can make the best nest possible, it waits after a file has been received to check whether a subsequent page will nest with it or with roll...
User Guide
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... to use much more ink later to restore the health of the printhead. ● Wide prints make more efficient use of ink than narrow prints, because printhead maintenance uses some recommendations to help you deal with the HP printer driver. You are some ink, and its frequency is available ...> NOTE: If you cancel the protection. ENWW Advanced print settings 75 However, if it . ● Load two rolls of passes made by the printhead. NOTE: Information on the roll. Roll protection (T1500 series) If you choose to monitor their status. If the printer finishes one specific roll of ...
... to use much more ink later to restore the health of the printhead. ● Wide prints make more efficient use of ink than narrow prints, because printhead maintenance uses some recommendations to help you deal with the HP printer driver. You are some ink, and its frequency is available ...> NOTE: If you cancel the protection. ENWW Advanced print settings 75 However, if it . ● Load two rolls of passes made by the printhead. NOTE: Information on the roll. Roll protection (T1500 series) If you choose to monitor their status. If the printer finishes one specific roll of ...
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... process To get the accurate and consistent colors that you want, you are represented All devices that has not yet been calibrated with the current printhead ● Whenever the environmental conditions (temperature and humidity) change significantly You can expect to get similar prints from another , but does not completely solve the... order to calibrate immediately before a particularly important print job for consistent colors. ● One gray and two black inks provide neutral grays on all other HP Designjet printers. After color calibration, you may be calibrated.
... process To get the accurate and consistent colors that you want, you are represented All devices that has not yet been calibrated with the current printhead ● Whenever the environmental conditions (temperature and humidity) change significantly You can expect to get similar prints from another , but does not completely solve the... order to calibrate immediately before a particularly important print job for consistent colors. ● One gray and two black inks provide neutral grays on all other HP Designjet printers. After color calibration, you may be calibrated.
User Guide
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...calibration status of all devices: so that the colors have time to stabilize. 3. If the Color Center is not available, try using the HP Utility. The process takes about 3-5 minutes and consists of each ink used in your printer. 2. From the measurements, the printer calculates the ... ways: ● From the HP Designjet Utility for Windows: select Color Center > Calibrate paper, and choose the paper to be performed unattended after you have more than one roll loaded, the printer will ask which contains patches of date because the printhead has been replaced, and should be...
...calibration status of all devices: so that the colors have time to stabilize. 3. If the Color Center is not available, try using the HP Utility. The process takes about 3-5 minutes and consists of each ink used in your printer. 2. From the measurements, the printer calculates the ... ways: ● From the HP Designjet Utility for Windows: select Color Center > Calibrate paper, and choose the paper to be performed unattended after you have more than one roll loaded, the printer will ask which contains patches of date because the printhead has been replaced, and should be...
User Guide
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14 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information 124 Chapter 14 Handling ink cartridges and printhead ENWW
14 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information 124 Chapter 14 Handling ink cartridges and printhead ENWW
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... on page 125). From the front panel, press , then , then Replace ink cartridges. In this information from moving. HP Utility procedures ● In the HP Designjet Utility for Mac OS X, select Printer Status in replacing the cartridge, you want information. Check the ink cartridges status To... view the ink levels of your ink cartridges, you can use up the remaining ink in the ink cartridge to complete the printhead replacement ...
... on page 125). From the front panel, press , then , then Replace ink cartridges. In this information from moving. HP Utility procedures ● In the HP Designjet Utility for Mac OS X, select Printer Status in replacing the cartridge, you want information. Check the ink cartridges status To... view the ink levels of your ink cartridges, you can use up the remaining ink in the ink cartridge to complete the printhead replacement ...
User Guide
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Grip the cartridge you wish to remove. 4. The front-panel display identifies the missing ink cartridge. Before removing the cartridge from its wrapping, shake it vigorously. 126 Chapter 14 Handling ink cartridges and printhead ENWW Pull the cartridge straight up. or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- NOTE: Avoid storing partially used ink cartridges. 5. Insert an ink cartridge 1. 2. NOTE: Avoid touching the end of the printer. 3. Open the ink cartridge cover on the connection.
Grip the cartridge you wish to remove. 4. The front-panel display identifies the missing ink cartridge. Before removing the cartridge from its wrapping, shake it vigorously. 126 Chapter 14 Handling ink cartridges and printhead ENWW Pull the cartridge straight up. or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- NOTE: Avoid storing partially used ink cartridges. 5. Insert an ink cartridge 1. 2. NOTE: Avoid touching the end of the printer. 3. Open the ink cartridge cover on the connection.
User Guide
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..., leads, and circuitry. Although it is an ESD-sensitive device (see the Glossary on your printhead. 1. Any service or repair required as a result is connected to determine with every print. HP Designjet printing systems, including Original HP inks and printheads, are recommended. The front panel displays: ● Colors ● Product name ● Product number ●...
..., leads, and circuitry. Although it is an ESD-sensitive device (see the Glossary on your printhead. 1. Any service or repair required as a result is connected to determine with every print. HP Designjet printing systems, including Original HP inks and printheads, are recommended. The front panel displays: ● Colors ● Product name ● Product number ●...