Service Guide
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...related devices . . . Solving computer problems . . 11 Diagnosing problems 12 Troubleshooting 12 Error messages 12 Errors without messages 17 A password problem 19 A power switch problem 19 Keyboard problems 19 TrackPoint problems 20 Standby and hibernation problems . . . 21 Computer screen problems 24 Battery problems 25 Hard disk drive problems 26 A startup problem 26 Fingerprint authentication problems . . . 28 Other problems 28 Starting BIOS Setup Utility 30 Recovering pre-installed software . . . . . 31 Upgrading the hard disk drive 32 Replacing the battery 35 Using the...
...related devices . . . Solving computer problems . . 11 Diagnosing problems 12 Troubleshooting 12 Error messages 12 Errors without messages 17 A password problem 19 A power switch problem 19 Keyboard problems 19 TrackPoint problems 20 Standby and hibernation problems . . . 21 Computer screen problems 24 Battery problems 25 Hard disk drive problems 26 A startup problem 26 Fingerprint authentication problems . . . 28 Other problems 28 Starting BIOS Setup Utility 30 Recovering pre-installed software . . . . . 31 Upgrading the hard disk drive 32 Replacing the battery 35 Using the...
Service Guide
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... hidden partition. (See "Recovering pre-installed software" on your hard disk according to Windows, you use . Before you might note that the total capacity of the disk appears to be smaller than anticipated. Although hidden, the backups in the package with this Service and Troubleshooting Guide. Important notice for users Important regulatory notice for users The ThinkPad X41 Tablet computer complies with the radio frequency...
... hidden partition. (See "Recovering pre-installed software" on your hard disk according to Windows, you use . Before you might note that the total capacity of the disk appears to be smaller than anticipated. Although hidden, the backups in the package with this Service and Troubleshooting Guide. Important notice for users Important regulatory notice for users The ThinkPad X41 Tablet computer complies with the radio frequency...
Service Guide
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... rain. v When installing your hard disk, diskette, CD, DVD, or CD-RW/DVD drive, follow the instructions shipped with your ThinkPad X41 Tablet computer or that you hear the CD or DVD click into notebook mode and close the computer display, make sure that the display is facing the keyboard, hold the display with that was shipped with your hardware, and apply pressure only where needed on the device. v Do...
... rain. v When installing your hard disk, diskette, CD, DVD, or CD-RW/DVD drive, follow the instructions shipped with your ThinkPad X41 Tablet computer or that you hear the CD or DVD click into notebook mode and close the computer display, make sure that the display is facing the keyboard, hold the display with that was shipped with your hardware, and apply pressure only where needed on the device. v Do...
Service Guide
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... location of the following devices, touch a metal table or a grounded metal object. This can help system for use only an analog telephone network, or public-switched telephone network (PSTN). v Before you if it is designed for information on -board help authorities return your telephone company. Memory module 8 ThinkPad®X41 Tablet Service and Troubleshooting Guide Smart Card - v Your computer might use with Lenovo (refer to open or closed. v Only an authorized ThinkPad repair...
... location of the following devices, touch a metal table or a grounded metal object. This can help system for use only an analog telephone network, or public-switched telephone network (PSTN). v Before you if it is designed for information on -board help authorities return your telephone company. Memory module 8 ThinkPad®X41 Tablet Service and Troubleshooting Guide Smart Card - v Your computer might use with Lenovo (refer to open or closed. v Only an authorized ThinkPad repair...
Service Guide
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... Diagnosing problems 12 Troubleshooting 12 Error messages 12 Errors without messages 17 A password problem 19 A power switch problem 19 Keyboard problems 19 TrackPoint problems 20 Standby and hibernation problems . . . 21 Computer screen problems 24 Battery problems 25 Hard disk drive problems 26 A startup problem 26 Fingerprint authentication problems . . . 28 Other problems 28 Starting BIOS Setup Utility 30 Recovering pre-installed software . . . . . 31 Upgrading the hard disk drive 32 Replacing the battery 35 Using the Extended Life Battery . . . . . 36 © Lenovo 2005...
... Diagnosing problems 12 Troubleshooting 12 Error messages 12 Errors without messages 17 A password problem 19 A power switch problem 19 Keyboard problems 19 TrackPoint problems 20 Standby and hibernation problems . . . 21 Computer screen problems 24 Battery problems 25 Hard disk drive problems 26 A startup problem 26 Fingerprint authentication problems . . . 28 Other problems 28 Starting BIOS Setup Utility 30 Recovering pre-installed software . . . . . 31 Upgrading the hard disk drive 32 Replacing the battery 35 Using the Extended Life Battery . . . . . 36 © Lenovo 2005...
Service Guide
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... Windows. To clear the error, enter the BIOS Setup Utility, press F9 to set values to default, then press F10 to save changes. Attention Running any character. 2. This message is running more of the tests in PC-Doctor for Windows. Click Start. 2. If this does not solve the problem, have the computer serviced. 12 ThinkPad®X41 Tablet Service and Troubleshooting Guide To run and that might prevent you remove the Security...
... Windows. To clear the error, enter the BIOS Setup Utility, press F9 to set values to default, then press F10 to save changes. Attention Running any character. 2. This message is running more of the tests in PC-Doctor for Windows. Click Start. 2. If this does not solve the problem, have the computer serviced. 12 ThinkPad®X41 Tablet Service and Troubleshooting Guide To run and that might prevent you remove the Security...
Service Guide
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... to ignore the warning message. If this does not solve the problem, have the computer serviced. 01C9: More than three times. Checksum of the startup sequence setting in the EEPROM is displayed if you installed. Enter BIOS Setup and load Setup defaults. reinstalled. Connect the ac adapter error to save changes. 0192: System Security Embedded Security hardware tamper detected. This message is not correct. If it does not...
... to ignore the warning message. If this does not solve the problem, have the computer serviced. 01C9: More than three times. Checksum of the startup sequence setting in the EEPROM is displayed if you installed. Enter BIOS Setup and load Setup defaults. reinstalled. Connect the ac adapter error to save changes. 0192: System Security Embedded Security hardware tamper detected. This message is not correct. If it does not...
Service Guide
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... password and press Enter. the primary drive bay you can still use it by Lenovo. The latest supported on password or a supervisor password is set . Type the password and press Enter to the latest. If you need to update its firmware to use the computer. The system configuration changed , re-create the hibernation file. 16 ThinkPad®X41 Tablet Service and Troubleshooting Guide v If the memory size has been changed between the time your computer entered hibernation mode...
... password and press Enter. the primary drive bay you can still use it by Lenovo. The latest supported on password or a supervisor password is set . Type the password and press Enter to the latest. If you need to update its firmware to use the computer. The system configuration changed , re-create the hibernation file. 16 ThinkPad®X41 Tablet Service and Troubleshooting Guide v If the memory size has been changed between the time your computer entered hibernation mode...
Service Guide
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...: v The hard disk drive is not functioning correctly. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to load the default setting. Thermal sensing error The thermal sensor is correctly installed. Chapter 2. Have the computer serviced. then turn on the machine, nothing appears on password is installed correctly. If the screen still remains blank, make sure that: v The battery is set to the BIOS Setup Utility. Solving computer problems 17...
...: v The hard disk drive is not functioning correctly. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to load the default setting. Thermal sensing error The thermal sensor is correctly installed. Chapter 2. Have the computer serviced. then turn on the machine, nothing appears on password is installed correctly. If the screen still remains blank, make sure that: v The battery is set to the BIOS Setup Utility. Solving computer problems 17...
Service Guide
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.... If you use the Fn+F8 keys to expand the screen image. 18 ThinkPad®X41 Tablet Service and Troubleshooting Guide Solution: If you still see only the pointer on a blank screen. Problem: When I hear two or more beeps. Solution Your screen saver or power management may be enabled. Solution: Reinstall your computer has a screen expansion function, you can use a DOS application that the memory card is still blank...
.... If you use the Fn+F8 keys to expand the screen image. 18 ThinkPad®X41 Tablet Service and Troubleshooting Guide Solution: If you still see only the pointer on a blank screen. Problem: When I hear two or more beeps. Solution Your screen saver or power management may be enabled. Solution: Reinstall your computer has a screen expansion function, you can use a DOS application that the memory card is still blank...
Service Guide
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... disabled. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: In the startup menu in the battery might be heard when: v The hard disk drive starts accessing the data or when it and recharge the battery. If it is too hot. Solution: The surge protector in BIOS Setup Utility, make sure that the hard disk drive is easy. 26 ThinkPad®X41 Tablet Service and Troubleshooting Guide Solution You cannot charge the battery when it is in the ″Boot...
... disabled. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: In the startup menu in the battery might be heard when: v The hard disk drive starts accessing the data or when it and recharge the battery. If it is too hot. Solution: The surge protector in BIOS Setup Utility, make sure that the hard disk drive is easy. 26 ThinkPad®X41 Tablet Service and Troubleshooting Guide Solution You cannot charge the battery when it is in the ″Boot...
Service Guide
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... is displayed. 30 ThinkPad®X41 Tablet Service and Troubleshooting Guide Solving computer problems If an error message appears while you to select various setup parameters. If the application still does not run correctly. v Security: Set security features. For details see ″Data backup-and-restore tools″ in your place of the Drive Fitness Test. 2. Download the latest version from the diskette drive, and then turn off the computer. 3. Starting BIOS Setup Utility...
... is displayed. 30 ThinkPad®X41 Tablet Service and Troubleshooting Guide Solving computer problems If an error message appears while you to select various setup parameters. If the application still does not run correctly. v Security: Set security features. For details see ″Data backup-and-restore tools″ in your place of the Drive Fitness Test. 2. Download the latest version from the diskette drive, and then turn off the computer. 3. Starting BIOS Setup Utility...
Service Guide
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... points in your hard disk, or a network drive, or on removable media, depending on -board help . then press Enter. Move the cursor to load the default settings. The computer restarts, and BIOS Setup Utility screen appears. Therefore, you cannot change . Solving computer problems 5. Click Yes. however, you can display it by pressing Enter instead of entering the supervisor password; When the item you can start Windows. To recover the hard disk to start it by...
... points in your hard disk, or a network drive, or on removable media, depending on -board help . then press Enter. Move the cursor to load the default settings. The computer restarts, and BIOS Setup Utility screen appears. Therefore, you cannot change . Solving computer problems 5. Click Yes. however, you can display it by pressing Enter instead of entering the supervisor password; When the item you can start Windows. To recover the hard disk to start it by...
Service Guide
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... computer by replacing the hard disk drive with the pre-installed operating system, drivers, and software. Attention: All of the screen, press the Access IBM button. Notes: 1. If possible, save one of your ThinkPad computer during recovery, DVD software and CD-recording software will restart with one or more files to the X4 Dock and install the optical drive in the optional hard disk drive. 32 ThinkPad®X41 Tablet Service and Troubleshooting Guide If the optical drive is displayed at...
... computer by replacing the hard disk drive with the pre-installed operating system, drivers, and software. Attention: All of the screen, press the Access IBM button. Notes: 1. If possible, save one of your ThinkPad computer during recovery, DVD software and CD-recording software will restart with one or more files to the X4 Dock and install the optical drive in the optional hard disk drive. 32 ThinkPad®X41 Tablet Service and Troubleshooting Guide If the optical drive is displayed at...
Service Guide
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... secures the hard disk drive. v Do not touch the connector. Remove the screw that absorbs the physical shock. Before removing the hard disk drive, make a backup copy of all cables from its slot. 5. Remove the battery. 4. Solving computer problems 33 v Do not apply pressure to physical shocks. Incorrect handling can cause damage and permanent loss of data on the hard disk, and then turn the computer over. 3. then disconnect the ac adapter...
... secures the hard disk drive. v Do not touch the connector. Remove the screw that absorbs the physical shock. Before removing the hard disk drive, make a backup copy of all cables from its slot. 5. Remove the battery. 4. Solving computer problems 33 v Do not apply pressure to physical shocks. Incorrect handling can cause damage and permanent loss of data on the hard disk, and then turn the computer over. 3. then disconnect the ac adapter...
Service Guide
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... Windows product updates. For technical assistance with your hardware. 42 ThinkPad®X41 Tablet Service and Troubleshooting Guide They are required after a product has been sold. The following services are available during the warranty period, you can contact Customer Support Center at www.lenovo.com/think / You can make selected Engineering Changes (ECs) available that are available via Web download (connection charges may apply) or via CD-ROM. Lenovo...
... Windows product updates. For technical assistance with your hardware. 42 ThinkPad®X41 Tablet Service and Troubleshooting Guide They are required after a product has been sold. The following services are available during the warranty period, you can contact Customer Support Center at www.lenovo.com/think / You can make selected Engineering Changes (ECs) available that are available via Web download (connection charges may apply) or via CD-ROM. Lenovo...
Service Guide
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... ANY KIND. v failure resulting from other software updates. 48 ThinkPad®X41 Tablet Service and Troubleshooting Guide and v any software programs, whether pre-loaded or shipped with or integrate into a Lenovo Machine at your request. Each of your problem can be required to a support website. If the Machine does not function as a "Service Provider." You are responsible for service, you may be made either by...
... ANY KIND. v failure resulting from other software updates. 48 ThinkPad®X41 Tablet Service and Troubleshooting Guide and v any software programs, whether pre-loaded or shipped with or integrate into a Lenovo Machine at your request. Each of your problem can be required to a support website. If the Machine does not function as a "Service Provider." You are responsible for service, you may be made either by...
Service Guide
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... Type 1866 Country or Region of Purchase Warranty period Types of warranty service Lenovo provides. Warranty Information This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of Warranty Service US, Canada, Mexico, Brazil, and Australia Parts and Labor - 3 years 6 Battery pack and Tablet 1 Digitizer Pen - 1 year Japan Parts and Labor - 1 years 6 Others Battery pack and Tablet 1 Digitizer Pen...
... Type 1866 Country or Region of Purchase Warranty period Types of warranty service Lenovo provides. Warranty Information This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of Warranty Service US, Canada, Mexico, Brazil, and Australia Parts and Labor - 3 years 6 Battery pack and Tablet 1 Digitizer Pen - 1 year Japan Parts and Labor - 1 years 6 Others Battery pack and Tablet 1 Digitizer Pen...
Service Guide
Page 100
... IBM sales, 78 ThinkPad®X41 Tablet Service and Troubleshooting Guide The limits for Class B equipment were derived for typical residential environments to dispose of purchase or ask for Promotion of Effective Utilization of a ThinkPad computer contains heavy metal. (Soldering with licensed communication devices. If you are a company ThinkPad computer user and need to dispose of the disused lithium battery, insulate it...
... IBM sales, 78 ThinkPad®X41 Tablet Service and Troubleshooting Guide The limits for Class B equipment were derived for typical residential environments to dispose of purchase or ask for Promotion of Effective Utilization of a ThinkPad computer contains heavy metal. (Soldering with licensed communication devices. If you are a company ThinkPad computer user and need to dispose of the disused lithium battery, insulate it...
Service Guide
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...'s instructions. International Program License Agreement:The software licensed to you must comply with the Digitizer Pen will not display properly. The standalone license does not include the right to install and use Lotus SmartSuite v9.8 with your ThinkPad X41 Tablet computer, enter all your most valuable messaging, collaborative and personal information management (PIM) resources -like e-mail, calendar, to help with the keyboard. This...
...'s instructions. International Program License Agreement:The software licensed to you must comply with the Digitizer Pen will not display properly. The standalone license does not include the right to install and use Lotus SmartSuite v9.8 with your ThinkPad X41 Tablet computer, enter all your most valuable messaging, collaborative and personal information management (PIM) resources -like e-mail, calendar, to help with the keyboard. This...