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... RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. Third Edition (July 2008) © Copyright Lenovo 2008. GS-35F-05925. © 2008 Lenovo Note Before using this information...
... RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. Third Edition (July 2008) © Copyright Lenovo 2008. GS-35F-05925. © 2008 Lenovo Note Before using this information...
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... along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008 v ThinkPad X300 MT 2748, 2749, 4052, 4183, 6476, 6477, and 6478 Use this manual along with the advanced diagnostic tests to troubleshoot problems. The... troubleshoot problems effectively. Important: This manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers.
... along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008 v ThinkPad X300 MT 2748, 2749, 4052, 4183, 6476, 6477, and 6478 Use this manual along with the advanced diagnostic tests to troubleshoot problems. The... troubleshoot problems effectively. Important: This manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers.
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v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 14 © Copyright Lenovo 2008 1 Safety information This chapter presents following safety information that are sensitive to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 5 v "Handling devices that you need to be familiar with before you service a ThinkPad computer.
v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 14 © Copyright Lenovo 2008 1 Safety information This chapter presents following safety information that are sensitive to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 5 v "Handling devices that you need to be familiar with before you service a ThinkPad computer.
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... condition. Remove the cover. 6. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Disconnect the power cord. 3. b. Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can continue...
... condition. Remove the cover. 6. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Disconnect the power cord. 3. b. Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can continue...
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... point. Use product-specific ESD procedures when they are inserted into the product. Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be verified by equalizing the charge so that the machine, the part, the ... and retains a charge even when you use of a grounded work mat to eliminate static on ac-operated computers. Use the round ground prong of the computer is required for operator safety and correct system function. Make sure that meets the specific service requirement. Attach ...
... point. Use product-specific ESD procedures when they are inserted into the product. Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be verified by equalizing the charge so that the machine, the part, the ... and retains a charge even when you use of a grounded work mat to eliminate static on ac-operated computers. Use the round ground prong of the computer is required for operator safety and correct system function. Make sure that meets the specific service requirement. Attach ...
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... of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Laser compliance statement Some models of ThinkPad computer are equipped from the factory with an optical storage device such as options. Pour éviter tout risque d'exposition au rayon laser, respectez les consignes...
... of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Laser compliance statement Some models of ThinkPad computer are equipped from the factory with an optical storage device such as options. Pour éviter tout risque d'exposition au rayon laser, respectez les consignes...
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...18 - Use the following strategy to use error message" on page 18 v "Strategy for replacing FRUs for replacing and servicing FRUs: © Copyright Lenovo 2008 17 "Important notice for replacing FRUs" - Strategy for CTO, CMV, and GAV products" on page 19 v "Important information about replacing RoHS...and BIOS, do as follows: 1. Enter the product number of the computer or press Auto-detect button on the screen. 3. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is replaced,...
...18 - Use the following strategy to use error message" on page 18 v "Strategy for replacing FRUs for replacing and servicing FRUs: © Copyright Lenovo 2008 17 "Important notice for replacing FRUs" - Strategy for CTO, CMV, and GAV products" on page 19 v "Important information about replacing RoHS...and BIOS, do as follows: 1. Enter the product number of the computer or press Auto-detect button on the screen. 3. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is replaced,...
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...codes. then, when service has been completed, verify that board, and then replace the other one error code is listed in the computer you are servicing. 18 ThinkPad X300 Hardware Maintenance Manual Be extremely careful during write operations such as copying, saving, or formatting. Attention...any kind. Strategy for replacing a hard disk drive Always try to -FRU Index for replacing a system board Some components mounted on the computer you are instructed to prevent cracking at each BGA (Ball Grid Array) chipset. Whatever causes the first error code may alter the settings...
...codes. then, when service has been completed, verify that board, and then replace the other one error code is listed in the computer you are servicing. 18 ThinkPad X300 Hardware Maintenance Manual Be extremely careful during write operations such as copying, saving, or formatting. Attention...any kind. Strategy for replacing a hard disk drive Always try to -FRU Index for replacing a system board Some components mounted on the computer you are instructed to prevent cracking at each BGA (Ball Grid Array) chipset. Whatever causes the first error code may alter the settings...
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... Drives in this chapter apply to any FRU, read the following information: v "What to your particular computer. v A FRU should service the computer. Single failures can occur for a variety of the machine and the FRU part number are servicing sequence ..."PC-Doctor for Rescue and Recovery" on page 28 v "Power system checkout" on page 29 The descriptions in the computer that a FRU is defective, clear the error log and run the test again. Some descriptions might have nothing to the...you go to the checkout guide, be sure to replace a nondefective FRU. © Copyright Lenovo 2008 23
... Drives in this chapter apply to any FRU, read the following information: v "What to your particular computer. v A FRU should service the computer. Single failures can occur for a variety of the machine and the FRU part number are servicing sequence ..."PC-Doctor for Rescue and Recovery" on page 28 v "Power system checkout" on page 29 The descriptions in the computer that a FRU is defective, clear the error log and run the test again. Some descriptions might have nothing to the...you go to the checkout guide, be sure to replace a nondefective FRU. © Copyright Lenovo 2008 23
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...whether the damage is a list of purchase __ 5. Customer's name and address Note for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by nonwarranted activities: ...insertion of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of unauthorized service or modification. v If the spindle of...
...whether the damage is a list of purchase __ 5. Customer's name and address Note for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by nonwarranted activities: ...insertion of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of unauthorized service or modification. v If the spindle of...
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Note: The diagnostic tests are intended to false indications of non-ThinkPad products, prototype cards, or modified options can lead to test only ThinkPad products. The use of errors and invalid system responses. 1. Checkout guide Use the following procedures as a guide in as much detail as possible. 2. Identify the failing symptoms in identifying and correcting problems with the ThinkPad computer. General checkout 25 Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation.
Note: The diagnostic tests are intended to false indications of non-ThinkPad products, prototype cards, or modified options can lead to test only ThinkPad products. The use of errors and invalid system responses. 1. Checkout guide Use the following procedures as a guide in as much detail as possible. 2. Identify the failing symptoms in identifying and correcting problems with the ThinkPad computer. General checkout 25 Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation.
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... but also with the arrow keys, and press Enter. Diagnostics using Configuration utility for DOS. Turn on the following Web site: http://www.lenovo.com/support Testing the computer To run PC-Doctor. however, you run the test, do as follows: Note: In the following Web site: http://www....lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the computer. On the first screen, select the model and press Enter. The main panel of entering the supervisor ...
... but also with the arrow keys, and press Enter. Diagnostics using Configuration utility for DOS. Turn on the following Web site: http://www.lenovo.com/support Testing the computer To run PC-Doctor. however, you run the test, do as follows: Note: In the following Web site: http://www....lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the computer. On the first screen, select the model and press Enter. The main panel of entering the supervisor ...
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... Communication v Wireless LAN v Memory Test - v Video Adapter test supports only the LCD display on the screen. Follow the instructions on the ThinkPad computer. Some unsupported device names may appear in menus. Press ENTER to Active. 4. If you have an external monitor attached to move in the PC-Doctor...To exit the test, select Quit - Note: After running PC-Doctor for at least 2 seconds; Use the cursor keys and ESC to your computer, detach it before running PC-Doctor, check the time and date on the test menu are incorrect. Run the applicable function test. 5. Exit ...
... Communication v Wireless LAN v Memory Test - v Video Adapter test supports only the LCD display on the screen. Follow the instructions on the ThinkPad computer. Some unsupported device names may appear in menus. Press ENTER to Active. 4. If you have an external monitor attached to move in the PC-Doctor...To exit the test, select Quit - Note: After running PC-Doctor for at least 2 seconds; Use the cursor keys and ESC to your computer, detach it before running PC-Doctor, check the time and date on the test menu are incorrect. Run the applicable function test. 5. Exit ...
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... Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to test the hardware features of the categories listed below to... display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click ...
... Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to test the hardware features of the categories listed below to... display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click ...
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... is not correct, replace the AC adapter. 4. General checkout 29 Check that the battery pack supplies power when you are here because the computer fails only when the AC adapter is supplied when you suspect a power problem, see the appropriate one you turn on page 47. If... the problem persists, go to "ThinkPad X300" on , check the power cord of the AC adapter for correct continuity and installation. v If the computer does not charge during operation, go to "Checking operational charging" on page 31 Checking the AC adapter You are servicing. 3. Measure the output voltage at...
... is not correct, replace the AC adapter. 4. General checkout 29 Check that the battery pack supplies power when you are here because the computer fails only when the AC adapter is supplied when you suspect a power problem, see the appropriate one you turn on page 47. If... the problem persists, go to "ThinkPad X300" on , check the power cord of the AC adapter for correct continuity and installation. v If the computer does not charge during operation, go to "Checking operational charging" on page 31 Checking the AC adapter You are servicing. 3. Measure the output voltage at...
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... on , replace the system board. under this condition the battery pack can charge to the Power Meter icon in the computer. This protects the battery pack from being overcharged or from the computer and leave it at least 3 hours, even if the indicator does not turn on . After it cools down, reinstall... during operation, use a discharged battery pack or a battery pack that less than 95% of the total power remains; Reinstall the battery pack. Power off the computer. 2. See the following : 1. If the voltage is displayed.
... on , replace the system board. under this condition the battery pack can charge to the Power Meter icon in the computer. This protects the battery pack from being overcharged or from the computer and leave it at least 3 hours, even if the indicator does not turn on . After it cools down, reinstall... during operation, use a discharged battery pack or a battery pack that less than 95% of the total power remains; Reinstall the battery pack. Power off the computer. 2. See the following : 1. If the voltage is displayed.
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... battery" on page 61). 4. v If the backup battery discharges quickly after replacement, replace the system board. Turn the computer upside down. 3. Measure the voltage of the backup battery. General checkout 31 Power off the computer, and unplug the ac adapter from it. 2. See the following : 1. Red (+) Black (-) Wire Red Black Voltage (V dc...
... battery" on page 61). 4. v If the backup battery discharges quickly after replacement, replace the system board. Turn the computer upside down. 3. Measure the voltage of the backup battery. General checkout 31 Power off the computer, and unplug the ac adapter from it. 2. See the following : 1. Red (+) Black (-) Wire Red Black Voltage (V dc...
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...a Supplemental Recovery Disc, click No. Insert the Operating System Recovery Disc when prompted and click Yes to restart the computer. This is apparent on the screen for the computer. To install the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive... and click Yes. Remove the disc and then click Yes. Note: Not all of a failure, no activity is normal. © Copyright Lenovo 2008 33 The computer will restart into the DVD drive. 2. If there is on page 130. Order the recovery discs and the drive at a time. For ...
...a Supplemental Recovery Disc, click No. Insert the Operating System Recovery Disc when prompted and click Yes to restart the computer. This is apparent on the screen for the computer. To install the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive... and click Yes. Remove the disc and then click Yes. Note: Not all of a failure, no activity is normal. © Copyright Lenovo 2008 33 The computer will restart into the DVD drive. 2. If there is on page 130. Order the recovery discs and the drive at a time. For ...
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... When the recovery process is displayed. Power-on password A power-on password (POP) protects the system from the hard disk drive. If any ThinkPad computer: the power-on the screen to the hard disk even if the user has changed the user HDP Note: There are two hard-disk passwords...the user v Master HDP-for the system administrator, who can use it can be replaced for it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to remove the hard-disk password" on ....
... When the recovery process is displayed. Power-on password A power-on password (POP) protects the system from the hard disk drive. If any ThinkPad computer: the power-on the screen to the hard disk even if the user has changed the user HDP Note: There are two hard-disk passwords...the user v Master HDP-for the system administrator, who can use it can be replaced for it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to remove the hard-disk password" on ....
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...1010 Battery pack" on page 78. 4. The POP has been removed. 5. Turn on the ThinkPad computer. 3. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk ... window, select Yes . When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the screen; then enter the ...
...1010 Battery pack" on page 78. 4. The POP has been removed. 5. Turn on the ThinkPad computer. 3. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk ... window, select Yes . When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the screen; then enter the ...