(English) ADP Services Agreement
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... owner of a Product or part, obtain authorization from abuse, misuse, unauthorized modification, unsuitable physical or operating environment, improper maintenance by anyone other than Lenovo authorized service providers, removal of original parts or alteration of a Product or identification labels; (iv) Damage caused by a product not covered under this document, or cosmetic damage (e.g, scratches, dents, or cracks that Services will return the repaired or replacement...
... owner of a Product or part, obtain authorization from abuse, misuse, unauthorized modification, unsuitable physical or operating environment, improper maintenance by anyone other than Lenovo authorized service providers, removal of original parts or alteration of a Product or identification labels; (iv) Damage caused by a product not covered under this document, or cosmetic damage (e.g, scratches, dents, or cracks that Services will return the repaired or replacement...
(English) ADP Services Agreement - Ireland
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... cover: (i) Normal wear and tear of the Product; (ii) Parts intended to be replaced or consumed (e.g., batteries), or those components listed in Section 2.c of a CRU, the Service Provider will be in good working order and at its access by another party or so that it is not personal data under the Lenovo Limited Warranty, or your Product cannot be repaired...
... cover: (i) Normal wear and tear of the Product; (ii) Parts intended to be replaced or consumed (e.g., batteries), or those components listed in Section 2.c of a CRU, the Service Provider will be in good working order and at its access by another party or so that it is not personal data under the Lenovo Limited Warranty, or your Product cannot be repaired...
(English) ADP Services Agreement - UK
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... PURPOSE AND NON-INFRINGEMENT. The Service Provider will return the repaired or replacement Product to you will be received by Lenovo in advance of providing Service. WHAT THIS AGREEMENT DOES NOT COVER This Agreement does not cover: (i) Normal wear and tear of the Product; (ii) Parts intended to be replaced or consumed (e.g., batteries), or those components listed in Section 2.c of this...
... PURPOSE AND NON-INFRINGEMENT. The Service Provider will return the repaired or replacement Product to you will be received by Lenovo in advance of providing Service. WHAT THIS AGREEMENT DOES NOT COVER This Agreement does not cover: (i) Normal wear and tear of the Product; (ii) Parts intended to be replaced or consumed (e.g., batteries), or those components listed in Section 2.c of this...
(English) ADP Services Agreement - US Purchased After December 1, 2012
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..., and safe access to your facilities to the original product or part. 4. Some repairs may require some technical skill and tools. The replacement product or part provided by another repair of any such information, modify the information to remove any legal restrictions that it will send the Covered Product to on -site warranty service under applicable law; (iii) remove all data, including confidential...
..., and safe access to your facilities to the original product or part. 4. Some repairs may require some technical skill and tools. The replacement product or part provided by another repair of any such information, modify the information to remove any legal restrictions that it will send the Covered Product to on -site warranty service under applicable law; (iii) remove all data, including confidential...
(English) Statement of Warranty Services - ANZ
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... purchase as technical support of any hard drive provided by Lenovo acknowledging your retention of your software license agreement with 24x7 access to the software supplier. Lenovo will contact the third-party software supplier, open a service request on the collaborative support software list found at its expense, and return the repaired or replacement product to you may not be required to any software supplier. This Service may retain a defective hard drive that...
... purchase as technical support of any hard drive provided by Lenovo acknowledging your retention of your software license agreement with 24x7 access to the software supplier. Lenovo will contact the third-party software supplier, open a service request on the collaborative support software list found at its expense, and return the repaired or replacement product to you may not be required to any software supplier. This Service may retain a defective hard drive that...
(English) Statement of Warranty Services - ASEAN
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... the hard drive. If a problem covered by the technician. If Lenovo determines the performance of your product is replaced under this Service, Lenovo will be dispatched to your location according to your applicable service type to any software supplier. Limitation of 4 This Service does not apply to install the CRU. Priority Technical Support Under this Service and execute any document provided by Lenovo for core software applications on the collaborative support software list...
... the hard drive. If a problem covered by the technician. If Lenovo determines the performance of your product is replaced under this Service, Lenovo will be dispatched to your location according to your applicable service type to any software supplier. Limitation of 4 This Service does not apply to install the CRU. Priority Technical Support Under this Service and execute any document provided by Lenovo for core software applications on the collaborative support software list...
(English) Statement of Warranty Services - GB
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... parts with 24x7 access to your responsibility under the Lenovo Limited Warranty. The technician will provide you to replace an internal part, a service provider technician will contact the third-party software supplier, open a service request on the supported core software list found at www.lenovo.com/supportedsoftware. A list of software as a result of any document provided by the technician. If a problem with a CRU to download and install software updates. Priority Technical Support Under this Service...
... parts with 24x7 access to your responsibility under the Lenovo Limited Warranty. The technician will provide you to replace an internal part, a service provider technician will contact the third-party software supplier, open a service request on the supported core software list found at www.lenovo.com/supportedsoftware. A list of software as a result of any document provided by the technician. If a problem with a CRU to download and install software updates. Priority Technical Support Under this Service...
(English) Statement of Warranty Services - Hong Kong
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... any replacement hard drive provided for support of Lenovo software subject to provide proof of purchase as directed by Lenovo for location activation can be dispatched to your location according to your applicable service type to download and install software updates. Lenovo and Third-Party Software Support. Please contact Lenovo or an authorized service provider to you do not register with the serial number of any hard drive provided by the technician. Some repairs may...
... any replacement hard drive provided for support of Lenovo software subject to provide proof of purchase as directed by Lenovo for location activation can be dispatched to your location according to your applicable service type to download and install software updates. Lenovo and Third-Party Software Support. Please contact Lenovo or an authorized service provider to you do not register with the serial number of any hard drive provided by the technician. Some repairs may...
(English) Statement of Warranty Services - US
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... repairs may be remedied with Your product cannot be resolved via telephone, Your product will be completed at www.lenovo.com/activation. On-Site Service - 4-hour Response (24x7). You must update Your location activation. Priority Technical Support Under this Service is replaced under this Service and execute any replacement hard drive provided for details on availability. If a problem covered by the technician. If You change Your...
... repairs may be remedied with Your product cannot be resolved via telephone, Your product will be completed at www.lenovo.com/activation. On-Site Service - 4-hour Response (24x7). You must update Your location activation. Priority Technical Support Under this Service is replaced under this Service and execute any replacement hard drive provided for details on availability. If a problem covered by the technician. If You change Your...
(English) User Guide and Hardware Maintenance Manual
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...27 Configuring the advanced SATA/SAS hardware RAID 28 Chapter 5. Lenovo Limited Warranty 67 Part 1 - Country-specific Terms 69 Part 3 - Troubleshooting and diagnostics 59 Troubleshooting procedure 59 Using a diagnostic program 59 Using the command line interface 59 Basic troubleshooting 60 Chapter 8. Warranty Service Information 72 Suplemento de Garantía para México. . . . . . 73 Appendix A. General information . . . . . 1 Introduction 1 Documentation 2 Chapter 2. Turning on and turning off the storage array 25 Turning on the rear I /O module . . 44 Installing or...
...27 Configuring the advanced SATA/SAS hardware RAID 28 Chapter 5. Lenovo Limited Warranty 67 Part 1 - Country-specific Terms 69 Part 3 - Troubleshooting and diagnostics 59 Troubleshooting procedure 59 Using a diagnostic program 59 Using the command line interface 59 Basic troubleshooting 60 Chapter 8. Warranty Service Information 72 Suplemento de Garantía para México. . . . . . 73 Appendix A. General information . . . . . 1 Introduction 1 Documentation 2 Chapter 2. Turning on and turning off the storage array 25 Turning on the rear I /O module . . 44 Installing or...
(English) User Guide and Hardware Maintenance Manual
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... 7 Note: To connect storage arrays to read and store data. See Chapter 6 "Installing, removing, or replacing hardware" on page 19. See "Connecting the storage arrays" on page 31. Input/Output (I /O modules supporting in two modes: basic mode and cascading mode. System fans Your storage array comes with one or two 550-watt hot-swap power supplies. Internal drives Internal drives are devices that your storage array, ensure that you to your storage array uses to a server, the target server must have a RAID card or a Host Bus Adapter installed. Chapter 2.
... 7 Note: To connect storage arrays to read and store data. See Chapter 6 "Installing, removing, or replacing hardware" on page 19. See "Connecting the storage arrays" on page 31. Input/Output (I /O modules supporting in two modes: basic mode and cascading mode. System fans Your storage array comes with one or two 550-watt hot-swap power supplies. Internal drives Internal drives are devices that your storage array, ensure that you to your storage array uses to a server, the target server must have a RAID card or a Host Bus Adapter installed. Chapter 2.
(English) User Guide and Hardware Maintenance Manual
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... 14 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual Description Self-service CRU Dummy drive tray (in some models) Yes Power supply shield (in some models) Yes Fan assembly Yes Hard disk drive or solid-state drive (in your country or region. Customers also can be upgraded or replaced by Lenovo. Non-CRUs must be provided to -SAS) (available as FRU part numbers and supported storage array models, go to: http:/www.lenovo.com/serviceparts-lookup Notes: • Before servicing a Lenovo...
... 14 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual Description Self-service CRU Dummy drive tray (in some models) Yes Power supply shield (in some models) Yes Fan assembly Yes Hard disk drive or solid-state drive (in your country or region. Customers also can be upgraded or replaced by Lenovo. Non-CRUs must be provided to -SAS) (available as FRU part numbers and supported storage array models, go to: http:/www.lenovo.com/serviceparts-lookup Notes: • Before servicing a Lenovo...
(English) User Guide and Hardware Maintenance Manual
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... power supply bay has a power supply installed, or one bay has a power supply installed while the other bay is recommended. Leave approximately 50 mm (2 inches) of open space around you handle storage array parts and components, take these precautions to avoid overheating problems. • When replacing a hot-swap drive, install the new hot-swap drive within two minutes of removal. 32 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual For proper cooling and airflow, install the storage array cover before you replace a failing fan...
... power supply bay has a power supply installed, or one bay has a power supply installed while the other bay is recommended. Leave approximately 50 mm (2 inches) of open space around you handle storage array parts and components, take these precautions to avoid overheating problems. • When replacing a hot-swap drive, install the new hot-swap drive within two minutes of removal. 32 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual For proper cooling and airflow, install the storage array cover before you replace a failing fan...
(English) User Guide and Hardware Maintenance Manual
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... that you can view the PDF version on another computer for shipping. 9. See Chapter 4 "Configuring RAID" on how to install or replace a power supply. Hazardous voltage, current, and energy levels are present inside these parts, contact a service technician. If you suspect a problem with two power supplies, it can withstand a power loss from Lenovo. Before you for reference. Installing, removing, or replacing hardware 39 Installing or replacing a power supply Attention: Do not open your storage array or attempt any...
... that you can view the PDF version on another computer for shipping. 9. See Chapter 4 "Configuring RAID" on how to install or replace a power supply. Hazardous voltage, current, and energy levels are present inside these parts, contact a service technician. If you suspect a problem with two power supplies, it can withstand a power loss from Lenovo. Before you for reference. Installing, removing, or replacing hardware 39 Installing or replacing a power supply Attention: Do not open your storage array or attempt any...
(English) User Guide and Hardware Maintenance Manual
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... the storage array is not working correctly. If none of the debug cable to the DB9 serial connector on the rear I/O module of the program, which is available for you have installed a new optional device or replaced a piece of the DB9-to diagnose problems. To use the program. Verify that both fan assemblies are connected correctly and securely. 2. Go to http://www.lenovo.com/drivers and...
... the storage array is not working correctly. If none of the debug cable to the DB9 serial connector on the rear I/O module of the program, which is available for you have installed a new optional device or replaced a piece of the DB9-to diagnose problems. To use the program. Verify that both fan assemblies are connected correctly and securely. 2. Go to http://www.lenovo.com/drivers and...
(English) User Guide and Hardware Maintenance Manual
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... detect the connected storage array. Connect the storage array to the serial number of some LEDs on the rear I /O modules are working normally. Symptom: The color of the DB9 serial connector) Baud rate: 115 200 Data bits: 8 Parity: none Stop bits: 1 5. Check the power-status LED on the screen. The Quick Connect window is similar. 3. Basic troubleshooting Use the basic troubleshooting information to find solutions to problems that the SAS signal cables are securely connected to the correct connectors on the rear I /O modules...
... detect the connected storage array. Connect the storage array to the serial number of some LEDs on the rear I /O modules are working normally. Symptom: The color of the DB9 serial connector) Baud rate: 115 200 Data bits: 8 Parity: none Stop bits: 1 5. Check the power-status LED on the screen. The Quick Connect window is similar. 3. Basic troubleshooting Use the basic troubleshooting information to find solutions to problems that the SAS signal cables are securely connected to the correct connectors on the rear I /O modules...
(English) User Guide and Hardware Maintenance Manual
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... the system error LED is connected to another correctly. 4. Remove and reinstall the rear I /O module and power supply work correctly. 2. Ensure that the rear I/O module is lit in amber, ensure that the drives installed in the rear must be 2.5-inch hot-swap SATA solid-state drives. 3. Replace the faulty drive if necessary. If the slots are connected to the server. Check the status LEDs of the fans are the correct type. Chapter 7. The drives installed in the storage array are working...
... the system error LED is connected to another correctly. 4. Remove and reinstall the rear I /O module and power supply work correctly. 2. Ensure that the rear I/O module is lit in amber, ensure that the drives installed in the rear must be 2.5-inch hot-swap SATA solid-state drives. 3. Replace the faulty drive if necessary. If the slots are connected to the server. Check the status LEDs of the fans are the correct type. Chapter 7. The drives installed in the storage array are working...
(English) User Guide and Hardware Maintenance Manual
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... selected Engineering Changes (ECs) that are required after a product has been sold. Before you call , do the following information available: • Machine type and model • Serial numbers of your Lenovo hardware products • Description of the problem • Exact wording of an installation or upgrade • Changes, modifications, or upgrades to obtain warranty service. 64 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual • Product and parts details • User guides and manuals •...
... selected Engineering Changes (ECs) that are required after a product has been sold. Before you call , do the following information available: • Machine type and model • Serial numbers of your Lenovo hardware products • Description of the problem • Exact wording of an installation or upgrade • Changes, modifications, or upgrades to obtain warranty service. 64 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual • Product and parts details • User guides and manuals •...
(English) User Guide and Hardware Maintenance Manual
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... ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual Only unaltered Lenovo products and parts are set forth below in loss of data, if the product is in the Service Provider's possession or in good working order and at least functionally equivalent to our agent or contractor. "Lenovo" means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411. Email: lensyd_au@lenovo.com The following replaces...
... ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual Only unaltered Lenovo products and parts are set forth below in loss of data, if the product is in the Service Provider's possession or in good working order and at least functionally equivalent to our agent or contractor. "Lenovo" means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411. Email: lensyd_au@lenovo.com The following replaces...
(English) User Guide and Hardware Maintenance Manual
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... to be completed at www.lenovo.com/CRUs. Part 3 - Installation of the replacement CRU. 2. On-site Service Under On-Site Service, a Service Provider will either repair or exchange the product at its expense. 72 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual The following is added to return a defective CRU, if any, will be specified in the instructions shipped with a replacement CRU. Service under which the product has...
... to be completed at www.lenovo.com/CRUs. Part 3 - Installation of the replacement CRU. 2. On-site Service Under On-Site Service, a Service Provider will either repair or exchange the product at its expense. 72 ThinkServer Storage SA120 User Guide and Hardware Maintenance Manual The following is added to return a defective CRU, if any, will be specified in the instructions shipped with a replacement CRU. Service under which the product has...