Setup Guide
Page 5
... Loading the multipurpose feeder 83 Loading the optional envelope feeder 86 Step 13: Attach cables 89 Network printing 89 Local printing 90 Step 14: Verify printer setup 92 Turning on the printer 92 Printing a network setup page 93 Printing a menu settings page 93 Changing printer settings 94 Step 15: Configure for TCP/IP 97 Setting the printer IP address 97 Verifying the IP settings 98 Configuring for Pull Printing (ImageQuick 98 Step 16: Install printer drivers 99 Network printing 99 Local printing 102 Step 17: Provide information to users...
... Loading the multipurpose feeder 83 Loading the optional envelope feeder 86 Step 13: Attach cables 89 Network printing 89 Local printing 90 Step 14: Verify printer setup 92 Turning on the printer 92 Printing a network setup page 93 Printing a menu settings page 93 Changing printer settings 94 Step 15: Configure for TCP/IP 97 Setting the printer IP address 97 Verifying the IP settings 98 Configuring for Pull Printing (ImageQuick 98 Step 16: Install printer drivers 99 Network printing 99 Local printing 102 Step 17: Provide information to users...
Setup Guide
Page 7
... part of standard memory. • The Lexmark W820n, a network model, comes with a duplex unit attached. For information about setting up components other than the printer, refer to 45 pages per inch (dpi) resolution at up to the documentation that ships with an Ethernet 10BaseT/100BaseTx print server installed. Preface vii Preface Stacking arm Jam access door (Door A) Multipurpose feeder About your printer Standard output bin Operator panel Power switch Tray 1 Front cover (Door F) Tray 2 Three printer models are available: • The Lexmark W820 printer...
... part of standard memory. • The Lexmark W820n, a network model, comes with a duplex unit attached. For information about setting up components other than the printer, refer to 45 pages per inch (dpi) resolution at up to the documentation that ships with an Ethernet 10BaseT/100BaseTx print server installed. Preface vii Preface Stacking arm Jam access door (Door A) Multipurpose feeder About your printer Standard output bin Operator panel Power switch Tray 1 Front cover (Door F) Tray 2 Three printer models are available: • The Lexmark W820 printer...
Setup Guide
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... Select to print the page. Printing a menu settings page Print the menu settings page to review the default printer settings and to verify the network connection. Note: If an optional MarkNet card is displayed. 3 Verify that helps you installed is not listed, turn the printer off, unplug the power cord, and reinstall the option. 4 Verify the amount of memory installed is "Not Connected," your LAN drop may be malfunctioning. Save the network setup page for network printing. If an option you configure for later...
... Select to print the page. Printing a menu settings page Print the menu settings page to review the default printer settings and to verify the network connection. Note: If an optional MarkNet card is displayed. 3 Verify that helps you installed is not listed, turn the printer off, unplug the power cord, and reinstall the option. 4 Verify the amount of memory installed is "Not Connected," your LAN drop may be malfunctioning. Save the network setup page for network printing. If an option you configure for later...
Setup Guide
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Windows Note: Using the Lexmark W820 custom printer driver provides enhanced functionality, such as printer status alerts. Updated system and custom drivers are available on the drivers CD. Macintosh If you are setting up the printer for parallel and USB connections. Installation instructions Read the detailed online instructions on the drivers CD. Click View Documentation and look for network printer installation. Detailed instructions are supported: • Parallel (Windows 95/98/Me, Windows NT 4.0, and Windows 2000) • USB (Windows 98/Me and...
Windows Note: Using the Lexmark W820 custom printer driver provides enhanced functionality, such as printer status alerts. Updated system and custom drivers are available on the drivers CD. Macintosh If you are setting up the printer for parallel and USB connections. Installation instructions Read the detailed online instructions on the drivers CD. Click View Documentation and look for network printer installation. Detailed instructions are supported: • Parallel (Windows 95/98/Me, Windows NT 4.0, and Windows 2000) • USB (Windows 98/Me and...
User's Guide
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... Print lets you Duplex attach the optional duplex unit. Use your application software or on one sheet of print media. Verify Print Canceling a print job Held Jobs 12 Toner Darkness Multipage Print in your software application or printer driver to print the two or more page images on the display let you print on the back). It lets you conserve toner and paper: Supply Toner Print media Print media Setting What the setting does For more information, see ... Multipage Print Duplex in the Quality Menu Lets you print the other copies...
... Print lets you Duplex attach the optional duplex unit. Use your application software or on one sheet of print media. Verify Print Canceling a print job Held Jobs 12 Toner Darkness Multipage Print in your software application or printer driver to print the two or more page images on the display let you print on the back). It lets you conserve toner and paper: Supply Toner Print media Print media Setting What the setting does For more information, see ... Multipage Print Duplex in the Quality Menu Lets you print the other copies...
User's Guide
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...high humidity. The fuser is defective Replace the print cartridge. See Replacing the items in the maintenance kit. 47 from the printer driver before sending the job to print. Replace the print cartridge. Load paper from the printer driver before sending the job to print. Replace the transfer roller. The print cartridge is worn or defective. Replace the print cartridge. Use recommended paper and other print media. See Replacing the print cartridge. Print irregularities The paper has absorbed moisture due to the Card Stock & Label Guide available on...
...high humidity. The fuser is defective Replace the print cartridge. See Replacing the items in the maintenance kit. 47 from the printer driver before sending the job to print. Replace the print cartridge. Load paper from the printer driver before sending the job to print. Replace the transfer roller. The print cartridge is worn or defective. Replace the print cartridge. Use recommended paper and other print media. See Replacing the print cartridge. Print irregularities The paper has absorbed moisture due to the Card Stock & Label Guide available on...
User's Guide
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... tray. the fuser were not removed. The paper pick rollers are using. Move the guides in the tray to the proper positions for service. Set the Paper Size to A4. 50 See Replacing the print cartridge. The fuser is worn or defective. The transfer roller is worn or defective. Move the guides in the tray to the proper positions for the print media size loaded in the tray. The texture setting is loaded in the tray. Incorrect margins The guides...
... tray. the fuser were not removed. The paper pick rollers are using. Move the guides in the tray to the proper positions for service. Set the Paper Size to A4. 50 See Replacing the print cartridge. The fuser is worn or defective. The transfer roller is worn or defective. Move the guides in the tray to the proper positions for the print media size loaded in the tray. The texture setting is loaded in the tray. Incorrect margins The guides...
User's Guide
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... trays: • Make sure the Tray x Type value in the Paper Type menu item in Hex Trace mode. Refer to the drivers CD or to 1200 Image Quality. You are using a recommended interface interface cable, or the cable is in the Paper Menu is the same for all linked trays. • Make sure the Tray x Size value in the Paper Size menu item in the Paper Menu is set to 1200 Image Quality. specifications. If your print job by eliminating the number and size of fonts...
... trays: • Make sure the Tray x Type value in the Paper Type menu item in Hex Trace mode. Refer to the drivers CD or to 1200 Image Quality. You are using a recommended interface interface cable, or the cable is in the Paper Menu is the same for all linked trays. • Make sure the Tray x Size value in the Paper Size menu item in the Paper Menu is set to 1200 Image Quality. specifications. If your print job by eliminating the number and size of fonts...
User's Guide
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.... Bin 2 is jammed. You are not stapled. If necessary, reformat your print job using the printer driver to avoid stapled sets that are not properly positioned in the stapler. not installed or is Reinstall the stapler cartridge holder into the stapler. See Replacing a staple cartridge for instructions. Check the stapler for more information. Symptom Cause Solution Pages are trying to staple too many sheets. The staple cartridge...
.... Bin 2 is jammed. You are not stapled. If necessary, reformat your print job using the printer driver to avoid stapled sets that are not properly positioned in the stapler. not installed or is Reinstall the stapler cartridge holder into the stapler. See Replacing a staple cartridge for instructions. Check the stapler for more information. Symptom Cause Solution Pages are trying to staple too many sheets. The staple cartridge...
User's Guide
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... ports is installed, or it stops working. Make sure the distance between the two infrared devices cannot be made. Refer to your printer. Your printer driver may interfere with other option problems Use the following table to find solutions to Disabled in the room or close window shades or blinds. If necessary, turn off the lights in the LocalTalk Menu. • For Macintosh users, verify that an option is set...
... ports is installed, or it stops working. Make sure the distance between the two infrared devices cannot be made. Refer to your printer. Your printer driver may interfere with other option problems Use the following table to find solutions to Disabled in the room or close window shades or blinds. If necessary, turn off the lights in the LocalTalk Menu. • For Macintosh users, verify that an option is set...
User's Guide
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... staple cartridges. (See Replacing a staple cartridge for more information.) 102 Replace these items at this time to maintain top performance, optimize print quality, and avoid printing problems. Order the appropriate maintenance kit: Part number Type of maintenance kit 12G4182 300K low-voltage maintenance kit 12G4183 300K high-voltage maintenance kit Check the tag at the rear of the printer to replace the items in the maintenance kit: fuser, transfer roller, and pick rollers. If Toner Alarm is 30,000 letter-size pages at www.lexmark...
... staple cartridges. (See Replacing a staple cartridge for more information.) 102 Replace these items at this time to maintain top performance, optimize print quality, and avoid printing problems. Order the appropriate maintenance kit: Part number Type of maintenance kit 12G4182 300K low-voltage maintenance kit 12G4183 300K high-voltage maintenance kit Check the tag at the rear of the printer to replace the items in the maintenance kit: fuser, transfer roller, and pick rollers. If Toner Alarm is 30,000 letter-size pages at www.lexmark...
User's Guide
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... Overflow Bin Assign Type/Bin Substitute Size Configure MP Output Bin Paper Texture Paper Loading Universal Setup Parallel Menu PCL SmartSwitch PS SmartSwitch NPA Mode Parallel Buffer Job Buffering Advanced Status PCL SmartSwitch Protocol Honor Init Parallel Mode 1 Parallel Mode 2 MAC Binary PS PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Auto CR after LF Auto LF after CR Tray Renumber Setup Menu Printer Language Power Saver Resource Save Download Target Auto Continue Wait Timeout Jam Recovery Page Protect Display Language Alarm Control...
... Overflow Bin Assign Type/Bin Substitute Size Configure MP Output Bin Paper Texture Paper Loading Universal Setup Parallel Menu PCL SmartSwitch PS SmartSwitch NPA Mode Parallel Buffer Job Buffering Advanced Status PCL SmartSwitch Protocol Honor Init Parallel Mode 1 Parallel Mode 2 MAC Binary PS PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Auto CR after LF Auto LF after CR Tray Renumber Setup Menu Printer Language Power Saver Resource Save Download Target Auto Continue Wait Timeout Jam Recovery Page Protect Display Language Alarm Control...
User's Guide
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... Paper Loading Paper Menu Paper Size Paper Source Paper Texture Paper Type Parallel Buffer Parallel Menu Parallel Mode 1 Parallel Mode 2 Parity PCL Emul Menu PCL SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu PictureGrade Pitch Point Size PostScript Menu Power Saver Print Resolution Prime Stapler Print Buffer Print Directory Printer Language Print Fonts Print Menus Print Net Setup Print PS Error Print Resolution Print Timeout Protocol PS SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu Q Quality Menu R Remove...
... Paper Loading Paper Menu Paper Size Paper Source Paper Texture Paper Type Parallel Buffer Parallel Menu Parallel Mode 1 Parallel Mode 2 Parity PCL Emul Menu PCL SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu PictureGrade Pitch Point Size PostScript Menu Power Saver Print Resolution Prime Stapler Print Buffer Print Directory Printer Language Print Fonts Print Menus Print Net Setup Print PS Error Print Resolution Print Timeout Protocol PS SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu Q Quality Menu R Remove...
User's Guide
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... POWER OFF Formatting Disk yyy% Formatting Flash G H Held Jobs may be lost Held Jobs May Not Be Restored I Infrared Insert Box M Insert Print Cartridge Insert Staple Cartridge Insert Tray Invalid Network Code J K L Load Env Feeder Load Manual Load MP Feeder Load Staples Load Tray LocalTalk M Maintenance 269 Menus Disabled N Network Card Busy Network Network . A Activating Menu Changes B Bin Full Box M Full Box M Missing Box M Near Full Busy C Canceling Job Change Tray Check Finisher Installation Check Paper Guide Clearing Job Accounting Stat Close Cover Close Deflector G Close Door...
... POWER OFF Formatting Disk yyy% Formatting Flash G H Held Jobs may be lost Held Jobs May Not Be Restored I Infrared Insert Box M Insert Print Cartridge Insert Staple Cartridge Insert Tray Invalid Network Code J K L Load Env Feeder Load Manual Load MP Feeder Load Staples Load Tray LocalTalk M Maintenance 269 Menus Disabled N Network Card Busy Network Network . A Activating Menu Changes B Bin Full Box M Full Box M Missing Box M Near Full Busy C Canceling Job Change Tray Check Finisher Installation Check Paper Guide Clearing Job Accounting Stat Close Cover Close Deflector G Close Door...
User's Guide
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... Bins (Paper Menu) 200 Configure MP (Paper Menu) 201 Copies (Finishing Menu) 209 copies, specifying number 209 current menu settings 183 with menu settings page 183 Custom Types (Paper Menu) 201 D Data Bits (Serial Menu) 247 default bin selection 202 default settings 184 factory 184 restoring 184 user 184 Defragment Flash (Utilities Menu) 215 determining supplies status 136 disabling 180 auto size sensing 180 operator panel menus 178 Power Saver 179 disk See hard disk Display Language (Setup Menu) 227 double-sided printing 209 See duplex 209 Download Target (Setup Menu) 227 downloadable fonts...
... Bins (Paper Menu) 200 Configure MP (Paper Menu) 201 Copies (Finishing Menu) 209 copies, specifying number 209 current menu settings 183 with menu settings page 183 Custom Types (Paper Menu) 201 D Data Bits (Serial Menu) 247 default bin selection 202 default settings 184 factory 184 restoring 184 user 184 Defragment Flash (Utilities Menu) 215 determining supplies status 136 disabling 180 auto size sensing 180 operator panel menus 178 Power Saver 179 disk See hard disk Display Language (Setup Menu) 227 double-sided printing 209 See duplex 209 Download Target (Setup Menu) 227 downloadable fonts...
User's Guide
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..., canceling 220 finisher 38, 159 bins 38 cables, unplugging 161 check installation 273 disconnecting from printer 160 divertor cover, removing 164 removing 159 bin 2 160 from printer 159 from stand 163 stand, disassembling 166 staple cartridge, replacing 110 staple jam, clearing 99 staple positions 40 Finishing Menu 208 Blank Pages 208 Collation 209 Copies 209 Duplex 209 Duplex Bind 210 Hole Punch 210 Multipage Border 210 Multipage Order 211 Multipage Print 212...
..., canceling 220 finisher 38, 159 bins 38 cables, unplugging 161 check installation 273 disconnecting from printer 160 divertor cover, removing 164 removing 159 bin 2 160 from printer 159 from stand 163 stand, disassembling 166 staple cartridge, replacing 110 staple jam, clearing 99 staple positions 40 Finishing Menu 208 Blank Pages 208 Collation 209 Copies 209 Duplex 209 Duplex Bind 210 Hole Punch 210 Multipage Border 210 Multipage Order 211 Multipage Print 212...
User's Guide
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... Menu) 257 maximum stack height 25 envelope feeder 34 multipurpose feeder 32 trays 1, 2, and 3 25 trays 4 and 5 28 memory option, removing 173 Menu buttons 140 menu map 196 menu settings page, printing 183 menus 196 disabling 178 enabling 178 entering 140 language 227 main list of 196 printing menu settings page 183 selecting 141 menu items 141 numerical values 140 message maps 67 messages 63, 268 1565 Emul Error Load Emul Option 313 2 Paper Jam 300 31 Defective Print Cartridge 300 34 Wrong Paper Size in Tray...
... Menu) 257 maximum stack height 25 envelope feeder 34 multipurpose feeder 32 trays 1, 2, and 3 25 trays 4 and 5 28 memory option, removing 173 Menu buttons 140 menu map 196 menu settings page, printing 183 menus 196 disabling 178 enabling 178 entering 140 language 227 main list of 196 printing menu settings page 183 selecting 141 menu items 141 numerical values 140 message maps 67 messages 63, 268 1565 Emul Error Load Emul Option 313 2 Paper Jam 300 31 Defective Print Cartridge 300 34 Wrong Paper Size in Tray...
User's Guide
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... parallel port 243 serial port 248 USB port 266 numbers, operator panel 141 numerical values, selecting 140 O Offset Pages (Finishing Menu) 212 operator panel 140 buttons 140 menus disabled 141 numbers 141 using 140 optional duplex unit 146 clearing jams 84 options removing duplex unit 146 envelope feeder 144 finisher 159 mailbox 149 verifying installation with menu settings page 183 ordering 102 maintenance kit 102 print cartridge 102 staple cartridge 102 ordering supplies 102 Orientation (PCL Emul Menu) 237 Output Bin (Paper Menu) 202 output bins 37 finisher 38 linking 39 mailbox 38 standard...
... parallel port 243 serial port 248 USB port 266 numbers, operator panel 141 numerical values, selecting 140 O Offset Pages (Finishing Menu) 212 operator panel 140 buttons 140 menus disabled 141 numbers 141 using 140 optional duplex unit 146 clearing jams 84 options removing duplex unit 146 envelope feeder 144 finisher 159 mailbox 149 verifying installation with menu settings page 183 ordering 102 maintenance kit 102 print cartridge 102 staple cartridge 102 ordering supplies 102 Orientation (PCL Emul Menu) 237 Output Bin (Paper Menu) 202 output bins 37 finisher 38 linking 39 mailbox 38 standard...
User's Guide
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... (Quality Menu) 224 print statistics 217 job accounting 229 job accounting limit 229 printing job statistics 217 print timeout 231 configuring 231 Print Timeout (Setup Menu) 231 printer 8 configured with paper handling options 8 duplex and finisher 8 duplex and mailbox 8 finisher 8 mailbox 8 resetting 223 standard printer 7 taking offline 140 with Menu button 140 with Stop button 141 Printer Language (Setup Menu) 231 printer memory option, removing 173 printer menu settings, changing 185 printer menus 196 disabling 178 enabling 178 locking operator panel 178 understanding 196 printer messages...
... (Quality Menu) 224 print statistics 217 job accounting 229 job accounting limit 229 printing job statistics 217 print timeout 231 configuring 231 Print Timeout (Setup Menu) 231 printer 8 configured with paper handling options 8 duplex and finisher 8 duplex and mailbox 8 finisher 8 mailbox 8 resetting 223 standard printer 7 taking offline 140 with Menu button 140 with Stop button 141 Printer Language (Setup Menu) 231 printer memory option, removing 173 printer menu settings, changing 185 printer menus 196 disabling 178 enabling 178 locking operator panel 178 understanding 196 printer messages...
User's Guide
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... Remove Held Jobs (Utilities Menu) 219 removing 159 duplex unit 146 envelope feeder 144 finisher 159 divertor cover 164 from stand 163 plate 167 firmware card 176 flash memory option 173 high capacity feeder 170 mailbox 149, 153 multipurpose feeder 143 option cards 174 printer memory option 173 printer power cord 149 transport unit 165 Repeat Print 14 replacing fuser 116 pick rollers 126 print cartridge 103 staple cartridge 110 transfer roller 122 Reserve Print 15 Reset Printer (Job Menu) 223 resetting printer 223 resident fonts 188 Resource Save (Setup Menu) 231 restoring factory defaults...
... Remove Held Jobs (Utilities Menu) 219 removing 159 duplex unit 146 envelope feeder 144 finisher 159 divertor cover 164 from stand 163 plate 167 firmware card 176 flash memory option 173 high capacity feeder 170 mailbox 149, 153 multipurpose feeder 143 option cards 174 printer memory option 173 printer power cord 149 transport unit 165 Repeat Print 14 replacing fuser 116 pick rollers 126 print cartridge 103 staple cartridge 110 transfer roller 122 Reserve Print 15 Reset Printer (Job Menu) 223 resetting printer 223 resident fonts 188 Resource Save (Setup Menu) 231 restoring factory defaults...