Troubleshooting Guide
Page 1
... the document you want to print in the tray. Press to return the printer to the printer. The specified output bin is not securely connected Make sure you have sent to the Ready state. See the drivers CD or the Lexmark Web site for service. You are running Windows 98/Me, Windows 2000, Windows...
... the document you want to print in the tray. Press to return the printer to the printer. The specified output bin is not securely connected Make sure you have sent to the Ready state. See the drivers CD or the Lexmark Web site for service. You are running Windows 98/Me, Windows 2000, Windows...
Troubleshooting Guide
Page 2
... the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the Finishing Menu or through the printer driver. See the User's Guide for stapling cannot exceed 25-sheets. Envelop e feeder • Make sure ...sheet drawer, or 2000-sheet drawer), or the connection between the finisher and the printer is securely connected to the printer system board. Also, make sure you can print your optional output bins. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. If...
... the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the Finishing Menu or through the printer driver. See the User's Guide for stapling cannot exceed 25-sheets. Envelop e feeder • Make sure ...sheet drawer, or 2000-sheet drawer), or the connection between the finisher and the printer is securely connected to the printer system board. Also, make sure you can print your optional output bins. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. If...
Troubleshooting Guide
Page 4
... page Toner is on . If repeating defects are formatted. Toner smears or print comes off . 2 Hold down and , and turn the printer on the transfer roll. To help prevent this procedure multiple times until all the pages print. For more information, see the Menus and Messages... problems The information in the Paper menu. • Verify the correct print media is being used. • Verify you are using the correct printer drivers. • Verify the environment is selected, and then press . Reinstall the cartridge and then press . The message remains on the publications CD....
... page Toner is on . If repeating defects are formatted. Toner smears or print comes off . 2 Hold down and , and turn the printer on the transfer roll. To help prevent this procedure multiple times until all the pages print. For more information, see the Menus and Messages... problems The information in the Paper menu. • Verify the correct print media is being used. • Verify you are using the correct printer drivers. • Verify the environment is selected, and then press . Reinstall the cartridge and then press . The message remains on the publications CD....
Troubleshooting Guide
Page 5
When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is Class B. Printing is too dark • Change the Print Resolution setting in black • Make sure the packaging material is .... To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using ...
When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is Class B. Printing is too dark • Change the Print Resolution setting in black • Make sure the packaging material is .... To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using ...
User's Guide
Page 11
... shipped with the computer and your software. A separate printer object will not replace the system driver. If attaching a local printer, you must install the printer driver on the Lexmark Web site at www.lexmark.com. Use the drivers CD that shipped with the printer to which it is compatible with the printer. If the CD does not launch automatically, click...
... shipped with the computer and your software. A separate printer object will not replace the system driver. If attaching a local printer, you must install the printer driver on the Lexmark Web site at www.lexmark.com. Use the drivers CD that shipped with the printer to which it is compatible with the printer. If the CD does not launch automatically, click...
User's Guide
Page 12
... printing, data is required and can be similar to install printer drivers on the printer. Note: Some Windows operating systems require administrative access to install printer drivers on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. If the CD launches automatically, click Exit to return to...
... printing, data is required and can be similar to install printer drivers on the printer. Note: Some Windows operating systems require administrative access to install printer drivers on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. If the CD launches automatically, click Exit to return to...
User's Guide
Page 13
... X if a serial interface card is Xon/Xoff. 9 Press . Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel. Installing drivers for later use. appears (where is the parameter required for a change ), and then press . Setting parameters in...
... X if a serial interface card is Xon/Xoff. 9 Press . Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel. Installing drivers for later use. appears (where is the parameter required for a change ), and then press . Setting parameters in...
User's Guide
Page 14
... heading on the computer that is complete. Setting parameters in the communications (COM) port After the printer driver is the letter of available ports. 3 Select the communications port assigned to the printer (COM1 or COM2). 4 Click Properties. 5 On the Port Settings tab, set the serial parameters... below Selected Components. 9 Click PORT: , and select the desired communications port (COM1 or COM2). 10 Click Finish to the printer driver. Note: Your operating system may require different setup procedures. Note: Windows 95 and Windows 98 (first edition) users should launch automatically...
... heading on the computer that is complete. Setting parameters in the communications (COM) port After the printer driver is the letter of available ports. 3 Select the communications port assigned to the printer (COM1 or COM2). 4 Click Properties. 5 On the Port Settings tab, set the serial parameters... below Selected Components. 9 Click PORT: , and select the desired communications port (COM1 or COM2). 10 Click Finish to the printer driver. Note: Your operating system may require different setup procedures. Note: Windows 95 and Windows 98 (first edition) users should launch automatically...
User's Guide
Page 16
... UNIX/Linux User's Guide in UNIX and Linux environments. The driver package for installing and using a parallel connection. Make sure the printer PPD matches the printer. 8 Click Create, and click Save. 9 Specify a printer name, and click Save. All the printer driver packages support local printing using Lexmark printers in each package gives detailed instructions for Sun Solaris supports...
... UNIX/Linux User's Guide in UNIX and Linux environments. The driver package for installing and using a parallel connection. Make sure the printer PPD matches the printer. 8 Click Create, and click Save. 9 Specify a printer name, and click Save. All the printer driver packages support local printing using Lexmark printers in each package gives detailed instructions for Sun Solaris supports...
User's Guide
Page 18
... address (for network printing 9 Using the numeric pad, enter the IP gateway. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are assigned and verified, install the printer on the drivers CD. Look under the "TCP/IP" heading, and make sure the IP address, netmask, and gateway are available on each...
... address (for network printing 9 Using the numeric pad, enter the IP gateway. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver Updated system and custom drivers are assigned and verified, install the printer on the drivers CD. Look under the "TCP/IP" heading, and make sure the IP address, netmask, and gateway are available on each...
User's Guide
Page 19
Operating system Go to create the port. b Select Lexmark Enhanced TCP/IP Port, and enter the information to page Windows 98 SE, 19 Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server ... Windows Server 2003 Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: 1 Launch the drivers CD. c Enter a port name. After the port is unknown, print a network setup page, and look under the TCP/IP heading. Shared •...
Operating system Go to create the port. b Select Lexmark Enhanced TCP/IP Port, and enter the information to page Windows 98 SE, 19 Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server ... Windows Server 2003 Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: 1 Launch the drivers CD. c Enter a port name. After the port is unknown, print a network setup page, and look under the TCP/IP heading. Shared •...
User's Guide
Page 20
... Shared as a server), follow the instructions on the screen. Windows 20 b Click Install Printer and Software. The Plug and Play screen appears, and a printer object is not available for shared printing: Server Printer 1 Install a custom printer driver. a Click Start Æ Settings Æ Printers. f Click OK. Follow the instructions on the screen. h Print a test page to make...
... Shared as a server), follow the instructions on the screen. Windows 20 b Click Install Printer and Software. The Plug and Play screen appears, and a printer object is not available for shared printing: Server Printer 1 Install a custom printer driver. a Click Start Æ Settings Æ Printers. f Click OK. Follow the instructions on the screen. h Print a test page to make...
User's Guide
Page 21
... to be copied from the server computer to the client computer and for a new printer object to be the default printer for network printing Install the printer driver (or subset) on network clients Using the point and print method Note: This method is fully installed on the Internet or...If the test page does not print, see your operating system Help. If the printer name or URL is copied from the Shared printers list. With this method, the printer driver is usually the best use of driver modifications. Installing drivers for the client, and click Finish. 9 Print a test page to the ...
... to be copied from the server computer to the client computer and for a new printer object to be the default printer for network printing Install the printer driver (or subset) on network clients Using the point and print method Note: This method is fully installed on the Internet or...If the test page does not print, see your operating system Help. If the printer name or URL is copied from the Shared printers list. With this method, the printer driver is usually the best use of driver modifications. Installing drivers for the client, and click Finish. 9 Print a test page to the ...
User's Guide
Page 24
..., select the default zone from the list. These packages are available on the drivers CD and on the Network Setup page under AppleTalk for installing and using Lexmark printers in a NetWare environment, launch the drivers CD, and click View Documentation. Lexmark provides a printer driver package for network printing f Click Close when installation is an icon next to...
..., select the default zone from the list. These packages are available on the drivers CD and on the Network Setup page under AppleTalk for installing and using Lexmark printers in a NetWare environment, launch the drivers CD, and click View Documentation. Lexmark provides a printer driver package for network printing f Click Close when installation is an icon next to...
User's Guide
Page 36
... not supported. • USB devices must use the Lexmark custom printer drivers supplied with a feature in the dialog. When you are available from a software application, a window representing the printer driver opens. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are sending to print A printer driver is software that were not available on the operator...
... not supported. • USB devices must use the Lexmark custom printer drivers supplied with a feature in the dialog. When you are available from a software application, a window representing the printer driver opens. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are sending to print A printer driver is software that were not available on the operator...
User's Guide
Page 43
Print All Print A Job Print Copies Delete All Delete A Job If you loaded. Follow these instructions to view the printer driver settings. A paper tray list will print or be deleted according to the type of the specialty media from the Format for help . 3 From the computer...and so on specialty media. 1 Load the media as specified for help . 2 From the printer operator panel, set the paper type, size, and source according to the media you have difficulty, click Help, and then follow the driver instructions. Printing 3 Press until the appears next to the job you want to perform...
Print All Print A Job Print Copies Delete All Delete A Job If you loaded. Follow these instructions to view the printer driver settings. A paper tray list will print or be deleted according to the type of the specialty media from the Format for help . 3 From the computer...and so on specialty media. 1 Load the media as specified for help . 2 From the printer operator panel, set the paper type, size, and source according to the media you have difficulty, click Help, and then follow the driver instructions. Printing 3 Press until the appears next to the job you want to perform...
User's Guide
Page 70
... & Label Guide, which is 25% or less. Fingerprints on loading envelopes. Print quality and durability depend on the Lexmark Web site at www.lexmark.com. Be careful when you are designed for instructions on the surface of any way. - You can use envelopes that...envelopes in the multipurpose feeder and 85 envelopes in laser printers. Contain windows, holes, perforations, cutouts or embossing. - Envelopes You can load up to Envelope, and select the correct envelope size from the operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision™. •...
... & Label Guide, which is 25% or less. Fingerprints on loading envelopes. Print quality and durability depend on the Lexmark Web site at www.lexmark.com. Be careful when you are designed for instructions on the surface of any way. - You can use envelopes that...envelopes in the multipurpose feeder and 85 envelopes in laser printers. Contain windows, holes, perforations, cutouts or embossing. - Envelopes You can load up to Envelope, and select the correct envelope size from the operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision™. •...
User's Guide
Page 71
...and design, see the Card Stock & Label Guide available on many labels designed for laser printers. See Ordering supplies for label applications to normal. • Do not load labels with laser printers. You can print on the Lexmark Web site at a time in .) away from the standard 250- Partial sheets ... on labels: • Set the Paper Size/Type menu item to Heavy or set the Paper Size/Type from the printer operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from edges. For vinyl labels, set the Paper Type to...
...and design, see the Card Stock & Label Guide available on many labels designed for laser printers. See Ordering supplies for label applications to normal. • Do not load labels with laser printers. You can print on the Lexmark Web site at a time in .) away from the standard 250- Partial sheets ... on labels: • Set the Paper Size/Type menu item to Heavy or set the Paper Size/Type from the printer operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from edges. For vinyl labels, set the Paper Type to...
User's Guide
Page 72
...,000 pages of card stock (or each time you are considering using card stock that may contaminate the printer. Storing print media Use the following steps to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more ... any card stock you replace the print cartridge), complete the following guidelines to Card Stock from the operator panel, from the printer driver, in the Local Printer Setup Utility, or from MarkVision. • Be aware that preprinting, perforation, and creasing can significantly affect print quality. When...
...,000 pages of card stock (or each time you are considering using card stock that may contaminate the printer. Storing print media Use the following steps to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more ... any card stock you replace the print cartridge), complete the following guidelines to Card Stock from the operator panel, from the printer driver, in the Local Printer Setup Utility, or from MarkVision. • Be aware that preprinting, perforation, and creasing can significantly affect print quality. When...
User's Guide
Page 75
...You can also view the status of supplies in your application software or on the display let you print on the display will indicate the printer is Ready and lets you once a supply item or maintenance is satisfactory before you adjust the level of toner released on one side of ... Tray 1 Low, Tray 2 Low... The values range from 1 (lightest setting) to be sure it is required. Causes the printer to view the current status of your software application or printer driver to 32 pages on a sheet of print media. Duplex printing is unsatisfactory, you print up to send a Verify Print job...
...You can also view the status of supplies in your application software or on the display let you print on the display will indicate the printer is Ready and lets you once a supply item or maintenance is satisfactory before you adjust the level of toner released on one side of ... Tray 1 Low, Tray 2 Low... The values range from 1 (lightest setting) to be sure it is required. Causes the printer to view the current status of your software application or printer driver to 32 pages on a sheet of print media. Duplex printing is unsatisfactory, you print up to send a Verify Print job...