Clearing Jams Guide
Page 1
... feeder. 2 Push the release latch, and open the top front cover. CAUTION: The inside of the printer may be hot. 3 Lift and pull the print cartridge out of the cartridge. Lexmark™ T64x Clearing Jams Guide Avoiding jams The following hints can help you load it. Clearing jams Understanding...duplex deflector, and remove the jam. Warning: Do not touch the photoconductor drum on the printer, Open Rear and remove the jam. Make sure the guides are holding the cartridge. 4 Place the print cartridge aside. to your simplex or duplex needs. • Keep print media stored in the ...
... feeder. 2 Push the release latch, and open the top front cover. CAUTION: The inside of the printer may be hot. 3 Lift and pull the print cartridge out of the cartridge. Lexmark™ T64x Clearing Jams Guide Avoiding jams The following hints can help you load it. Clearing jams Understanding...duplex deflector, and remove the jam. Warning: Do not touch the photoconductor drum on the printer, Open Rear and remove the jam. Make sure the guides are holding the cartridge. 4 Place the print cartridge aside. to your simplex or duplex needs. • Keep print media stored in the ...
Clearing Jams Guide
Page 2
...3 Close the duplex rear door. CAUTION: The inside of the printer may be hot. Make sure it snaps into place. 4 Press . 5 Pull the print media up and toward you. 202 Paper Jam Open Rear Door 1 If the paper is exiting the printer, pull the media straight out, and press . Otherwise, continue ...with step 2. 2 Open the printer rear door. 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 6 Align and reinstall the print cartridge. 7 Close the top front cover. 8 Close the...
...3 Close the duplex rear door. CAUTION: The inside of the printer may be hot. Make sure it snaps into place. 4 Press . 5 Pull the print media up and toward you. 202 Paper Jam Open Rear Door 1 If the paper is exiting the printer, pull the media straight out, and press . Otherwise, continue ...with step 2. 2 Open the printer rear door. 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 6 Align and reinstall the print cartridge. 7 Close the top front cover. 8 Close the...
Clearing Jams Guide
Page 3
.... 1 Lift the envelope weight. 2 Remove all envelopes. 1 2 If the jammed envelope has entered the printer and cannot be removed. c Reinstall the envelope feeder. See 270 and 280 Paper jams for more than one... envelope feeder feeds envelopes from the printer. Make sure it does not pull easily one way, try the other way. 4 If you cannot remove the envelope, the print cartridge will be the one tray. 23x... and 24x jams Paper jams in these areas: 1 Open the printer paper tray, and remove any jammed media. To...
.... 1 Lift the envelope weight. 2 Remove all envelopes. 1 2 If the jammed envelope has entered the printer and cannot be removed. c Reinstall the envelope feeder. See 270 and 280 Paper jams for more than one... envelope feeder feeds envelopes from the printer. Make sure it does not pull easily one way, try the other way. 4 If you cannot remove the envelope, the print cartridge will be the one tray. 23x... and 24x jams Paper jams in these areas: 1 Open the printer paper tray, and remove any jammed media. To...
Troubleshooting Guide
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... surface, change the Paper Weight and Paper Texture settings in the Quality menu. • If you are printing on the transfer roll. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to Auto or On. Reinstall the...the problem, call for your print job, or change the Paper Type to exit the Config Menu: 4 Press until Prt Quality Pgs is within the printer specifications. See the User's Guide for repeating defects. Clear paper from the entire paper path, and then press . Print quality troubleshooting To help prevent this...
... surface, change the Paper Weight and Paper Texture settings in the Quality menu. • If you are printing on the transfer roll. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to Auto or On. Reinstall the...the problem, call for your print job, or change the Paper Type to exit the Config Menu: 4 Press until Prt Quality Pgs is within the printer specifications. See the User's Guide for repeating defects. Clear paper from the entire paper path, and then press . Print quality troubleshooting To help prevent this...
Troubleshooting Guide
Page 5
... Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are using the correct printer drivers. • Verify the environment is Class B. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. • Verify the print media type and print tray type...
... Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are using the correct printer drivers. • Verify the environment is Class B. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. • Verify the print media type and print tray type...
Troubleshooting Guide
Page 6
...is correct. • Make sure the margins are set to Transparency. Transparency print quality is poor. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is correct. • Verify the environment is Class B. •... Replace the charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. Ghost images appear • Make sure the Paper Type setting in the Paper menu is skewed or inappropriately...
...is correct. • Make sure the margins are set to Transparency. Transparency print quality is poor. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is correct. • Verify the environment is Class B. •... Replace the charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. Ghost images appear • Make sure the Paper Type setting in the Paper menu is skewed or inappropriately...
User's Guide
Page 63
...-web and integrated labels* * Printing label applications on obtaining a label fuser cleaner. Supported print media 63 The label fuser cleaner is included with a special label cartridge for more information on the printer requires a special label fuser cleaner. See Ordering supplies for label applications.
...-web and integrated labels* * Printing label applications on obtaining a label fuser cleaner. Supported print media 63 The label fuser cleaner is included with a special label cartridge for more information on the printer requires a special label fuser cleaner. See Ordering supplies for label applications.
User's Guide
Page 71
...These labels are considering using , check with laser printers. See Ordering supplies for label applications to the edge of the adhesive is not possible, a 1.6 mm (0.1 in the sealed or closed position. - Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that can ...print media can cause feeding problems and print quality problems. • Do not use label sheets that can print on the Lexmark Web site at least 1 mm (0.04 in letter size, A4 size, and legal size sheets. Understanding paper and specialty media guidelines ...
...These labels are considering using , check with laser printers. See Ordering supplies for label applications to the edge of the adhesive is not possible, a 1.6 mm (0.1 in the sealed or closed position. - Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that can ...print media can cause feeding problems and print quality problems. • Do not use label sheets that can print on the Lexmark Web site at least 1 mm (0.04 in letter size, A4 size, and legal size sheets. Understanding paper and specialty media guidelines ...
User's Guide
Page 72
...aware that preprinting, perforation, and creasing can significantly affect print quality. Preprinting introduces semi-liquid and volatile components into the printer. See Supported print media for the grain direction of print media. Storing print media 72 After printing approximately 10,000 ...top of paper packages. • Store paper in the Local Printer Setup Utility, or from the printer driver, in its original wrapper until you replace the print cartridge), complete the following guidelines to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait ...
...aware that preprinting, perforation, and creasing can significantly affect print quality. Preprinting introduces semi-liquid and volatile components into the printer. See Supported print media for the grain direction of print media. Storing print media 72 After printing approximately 10,000 ...top of paper packages. • Store paper in the Local Printer Setup Utility, or from the printer driver, in its original wrapper until you replace the print cartridge), complete the following guidelines to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait ...
User's Guide
Page 75
Selecting Status / Supplies on the display will indicate the printer is low, firmly shake the cartridge to 10 (darkest setting). The values range from 1 (lightest setting) to redistribute any trays are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up.... in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in a busy state. See Ordering a print cartridge for Multipage Print are low. Causes the printer to be sure it is unsatisfactory, you adjust the level of toner released on one side of a sheet. Duplex printing is available...
Selecting Status / Supplies on the display will indicate the printer is low, firmly shake the cartridge to 10 (darkest setting). The values range from 1 (lightest setting) to redistribute any trays are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up.... in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in a busy state. See Ordering a print cartridge for Multipage Print are low. Causes the printer to be sure it is unsatisfactory, you adjust the level of toner released on one side of a sheet. Duplex printing is available...
User's Guide
Page 76
... When the print remains faded replace the print cartridge. Ordering a print cartridge When the 88 Toner is message appears or when you bought the printer. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for use...X X X X X X X X X X X X X X X X X X X Ordering supplies 76 Have a new cartridge available when the current one no longer prints satisfactorily. Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner...
... When the print remains faded replace the print cartridge. Ordering a print cartridge When the 88 Toner is message appears or when you bought the printer. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for use...X X X X X X X X X X X X X X X X X X X Ordering supplies 76 Have a new cartridge available when the current one no longer prints satisfactorily. Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner...
User's Guide
Page 77
...printer maintenance items. Order a maintenance kit when 80 Scheduled maintenance advised first appears on the display. Maintaining the printer Part number Description Average cartridge yield1 64016HE High Yield Return Program Print Cartridge...X X X X X X X X X X X You can use only in Europe, Middle East, and Africa. 4 Designed for use the packing material from the new cartridge to ship the old cartridge back to Lexmark for more frequent replacement of media may require more information. Ordering a maintenance kit 80 Scheduled maintenance advised appears on the display after...
...printer maintenance items. Order a maintenance kit when 80 Scheduled maintenance advised first appears on the display. Maintaining the printer Part number Description Average cartridge yield1 64016HE High Yield Return Program Print Cartridge...X X X X X X X X X X X You can use only in Europe, Middle East, and Africa. 4 Designed for use the packing material from the new cartridge to ship the old cartridge back to Lexmark for more frequent replacement of media may require more information. Ordering a maintenance kit 80 Scheduled maintenance advised appears on the display after...
User's Guide
Page 78
.... Ordering pick rollers Order Lexmark part number 40X0070.Order new pick rolls when the paper fails to clear the message and continue printing. To order this item, visit our Web site at www.lexmark.com, or contact your specific printer. Install a new staple cartridge, or press to properly ...feed from the tray. Order Lexmark part number 40X0127. Use part number 11K3188 to Single or Continuous, the alarm is...
.... Ordering pick rollers Order Lexmark part number 40X0070.Order new pick rolls when the paper fails to clear the message and continue printing. To order this item, visit our Web site at www.lexmark.com, or contact your specific printer. Install a new staple cartridge, or press to properly ...feed from the tray. Order Lexmark part number 40X0127. Use part number 11K3188 to Single or Continuous, the alarm is...
User's Guide
Page 82
...several places a jam can occur in two locations and require the removal of the print cartridge. Jams inside the printer occur in three areas: the front of the printer, inside the printer, and at the rear of the printer or in the input options or the duplex tray. However, they have cleared all ...Message What to clear the message. Jams can occur and the action necessary to do* 200 and 201 Paper Jam Remove Cartridge Open the top front cover, remove the print cartridge, and remove the jam. 202 Paper Jam Open Rear Door Open the rear door on the operator panel. To go...
...several places a jam can occur in two locations and require the removal of the print cartridge. Jams inside the printer occur in three areas: the front of the printer, inside the printer, and at the rear of the printer or in the input options or the duplex tray. However, they have cleared all ...Message What to clear the message. Jams can occur and the action necessary to do* 200 and 201 Paper Jam Remove Cartridge Open the top front cover, remove the print cartridge, and remove the jam. 202 Paper Jam Open Rear Door Open the rear door on the operator panel. To go...
User's Guide
Page 83
... be removed. a Lift the envelope feeder up out of the stack; See 200 and 201 Paper Jam Remove Cartridge for more information. b Remove the envelope from the printer. Make sure it snaps into the multipurpose feeder. 3 Load the print media. 4 Slide the side guide toward...Lift the envelope weight. 2 Remove all envelopes. Note: If you cannot remove the envelope, the print cartridge will be pulled out, remove the envelope feeder. c Reinstall the envelope feeder. Clearing printer jams 83 Clearing jams 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder. ...
... be removed. a Lift the envelope feeder up out of the stack; See 200 and 201 Paper Jam Remove Cartridge for more information. b Remove the envelope from the printer. Make sure it snaps into the multipurpose feeder. 3 Load the print media. 4 Slide the side guide toward...Lift the envelope weight. 2 Remove all envelopes. Note: If you cannot remove the envelope, the print cartridge will be pulled out, remove the envelope feeder. c Reinstall the envelope feeder. Clearing printer jams 83 Clearing jams 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder. ...
User's Guide
Page 87
...: Do not touch the photoconductor drum on the underside of the printer. Note: Do not leave the cartridge exposed to cool before touching any internal components. 3 Lift and pull the print cartridge out of the cartridge. Note: The print media may be covered with unfused toner, which... can stain garments and skin. CAUTION: The inside of the printer may be hot. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside. Clearing printer jams 87 Allow the printer to light for extended periods. Clearing jams 200 and 201 Paper Jam...
...: Do not touch the photoconductor drum on the underside of the printer. Note: Do not leave the cartridge exposed to cool before touching any internal components. 3 Lift and pull the print cartridge out of the cartridge. Note: The print media may be covered with unfused toner, which... can stain garments and skin. CAUTION: The inside of the printer may be hot. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside. Clearing printer jams 87 Allow the printer to light for extended periods. Clearing jams 200 and 201 Paper Jam...
User's Guide
Page 88
This could cause personal injury or damage to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . Clearing printer jams 88 Clearing jams 5 Pull the print media up and toward you pull, stop pulling. You need to the printer. Warning: If the print media does not move immediately when you . CAUTION: Do not use any pointed objects to remove the paper.
This could cause personal injury or damage to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . Clearing printer jams 88 Clearing jams 5 Pull the print media up and toward you pull, stop pulling. You need to the printer. Warning: If the print media does not move immediately when you . CAUTION: Do not use any pointed objects to remove the paper.
User's Guide
Page 93
This requires removing the staple cartridge holder from the printer. 1 Lift the front edge of print media. 6 Close the finisher output bin cover. 7 Press . Clearing jams 4 Lift the front edge of the finisher output bin cover until it locks into position. 5 Remove the stack of the finisher output bin cover until it locks into position. 2 Remove the print media. Clearing staple jams A 28x Stapler Jam message indicates staples are jammed in the stapler. Clearing staple jams 93
This requires removing the staple cartridge holder from the printer. 1 Lift the front edge of print media. 6 Close the finisher output bin cover. 7 Press . Clearing jams 4 Lift the front edge of the finisher output bin cover until it locks into position. 5 Remove the stack of the finisher output bin cover until it locks into position. 2 Remove the print media. Clearing staple jams A 28x Stapler Jam message indicates staples are jammed in the stapler. Clearing staple jams 93
User's Guide
Page 103
... is securely attached to temporarily recover from the service message error condition. Message 42.xy Cartridge region mismatch Note: x = the printer region, y = the cartridge region Action Install the correct cartridge for the printer region. However the printer will stop printing and the errors are : 0 = Worldwide 1 = Americas 2 =...printer off and back on your intervention. Checking an unresponsive printer If the printer is not responding, first make sure: • The power cord is plugged into the outlet is working. • The printer is turned on our Lexmark Web site at www.lexmark...
... is securely attached to temporarily recover from the service message error condition. Message 42.xy Cartridge region mismatch Note: x = the printer region, y = the cartridge region Action Install the correct cartridge for the printer region. However the printer will stop printing and the errors are : 0 = Worldwide 1 = Americas 2 =...printer off and back on your intervention. Checking an unresponsive printer If the printer is not responding, first make sure: • The power cord is plugged into the outlet is working. • The printer is turned on our Lexmark Web site at www.lexmark...
User's Guide
Page 110
... may be printed. If the problem continues, contact the Lexmark Customer Support Center at 1-800-Lexmark (1-800-539-6275) or http://support.lexmark.com. Open and close the printer top front cover to redistribute the toner. Toner fog or background • Check the print cartridge to be low. Solving print quality problems 110 Problem Print...
... may be printed. If the problem continues, contact the Lexmark Customer Support Center at 1-800-Lexmark (1-800-539-6275) or http://support.lexmark.com. Open and close the printer top front cover to redistribute the toner. Toner fog or background • Check the print cartridge to be low. Solving print quality problems 110 Problem Print...