User Guide
Page 19
... the main installation dialog, click Install. 4 Follow the instructions on network models only. 2 USB port 3 Parallel port 4 Printer power cord socket Installing printer software A printer driver is software that lets the computer communicate with the printer. 1 Ethernet port Note: The Ethernet port is a feature on the screen. For Macintosh users 1 Close...
... the main installation dialog, click Install. 4 Follow the instructions on network models only. 2 USB port 3 Parallel port 4 Printer power cord socket Installing printer software A printer driver is software that lets the computer communicate with the printer. 1 Ethernet port Note: The Ethernet port is a feature on the screen. For Macintosh users 1 Close...
User Guide
Page 20
Additional printer setup 20 Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen.
Additional printer setup 20 Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen.
User Guide
Page 63
... print the menu settings and the network setup pages: 1 Make sure the light is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. • If zone coating of the adhesive is on...
... print the menu settings and the network setup pages: 1 Make sure the light is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. • If zone coating of the adhesive is on...
User Guide
Page 110
... IPv6 USB Menu Warnings Device Information Cartridge Information Device Information Page Count Installed Memory Processor Speed Serial Number Engine ID Loader Kernel Base Network Network Driver Engine Font Printer Server Setup Page Ethernet10/100 Standard Network Card Integrated Network Option Settings TCP/IP IPv6 Restricting access to printer menus You can...
... IPv6 USB Menu Warnings Device Information Cartridge Information Device Information Page Count Installed Memory Processor Speed Serial Number Engine ID Loader Kernel Base Network Network Driver Engine Font Printer Server Setup Page Ethernet10/100 Standard Network Card Integrated Network Option Settings TCP/IP IPv6 Restricting access to printer menus You can...
User Guide
Page 126
... often fixes the problem. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that the printer software is the most current, check the Lexmark Web site at www.lexmark.com. Troubleshooting 126 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of your printer model. CHECK TO SEE... securely attached to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are possible solutions.
... often fixes the problem. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that the printer software is the most current, check the Lexmark Web site at www.lexmark.com. Troubleshooting 126 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of your printer model. CHECK TO SEE... securely attached to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are possible solutions.
Service Manual
Page 38
.... Action • Press and release Continue to print a photoconductor kit instruction page. • Replace the photoconductor kit. 2-12 Lexmark™ E260, E260d, E260dn Note: The Toner Alarm must be turned on in the driver for this message to appear. Replace photoconductor (printer hard stop) Meaning The photoconductor kit is Off...
.... Action • Press and release Continue to print a photoconductor kit instruction page. • Replace the photoconductor kit. 2-12 Lexmark™ E260, E260d, E260dn Note: The Toner Alarm must be turned on in the driver for this message to appear. Replace photoconductor (printer hard stop) Meaning The photoconductor kit is Off...
Service Manual
Page 62
... or debris at the input sensor. Finally, check the paper size settings in the printer and the driver. 200.03 The video never started to media prestaged in the diagnostic mode for E260, E260d, and E260dn. Carefully remove the tray and notice if the leading edge of the media is...printhead mirror motor lock. The media is pointed upward and out of the specified length. See "Diagnostics mode selections" on page 4-39. 2-36 Lexmark™ E260, E260d, E260dn Paper jam error codes (200-series) Repeating jams or jam messages can be visible only in the print event log in the source...
... or debris at the input sensor. Finally, check the paper size settings in the printer and the driver. 200.03 The video never started to media prestaged in the diagnostic mode for E260, E260d, and E260dn. Carefully remove the tray and notice if the leading edge of the media is...printhead mirror motor lock. The media is pointed upward and out of the specified length. See "Diagnostics mode selections" on page 4-39. 2-36 Lexmark™ E260, E260d, E260dn Paper jam error codes (200-series) Repeating jams or jam messages can be visible only in the print event log in the source...
Service Manual
Page 64
...Call the next level of support. 200.35 Failed to create hsync during auto alignment 200.36 Lost hsyncs during warmup. 200.27 Printhead Driver: Mirror motor fell out of lock condition after media at the input sensor-more time elapsed since the printhead than expected stable lock time,...elapsed since the printhead than the expected stable lock time, but the page was detected during auto alignment Check the printhead. Retry alignment. 2-38 Lexmark™ E260, E260d, E260dn Likely pre staged strips in the tray. media or a fast paper feed. 200.29 Printhead drive control out of lock ...
...Call the next level of support. 200.35 Failed to create hsync during auto alignment 200.36 Lost hsyncs during warmup. 200.27 Printhead Driver: Mirror motor fell out of lock condition after media at the input sensor-more time elapsed since the printhead than expected stable lock time,...elapsed since the printhead than the expected stable lock time, but the page was detected during auto alignment Check the printhead. Retry alignment. 2-38 Lexmark™ E260, E260d, E260dn Likely pre staged strips in the tray. media or a fast paper feed. 200.29 Printhead drive control out of lock ...
Service Manual
Page 74
... Diagram of the printer menus Not all menus or selections will be available on all models or in all situations. These are accessed through the driver. Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Texture Paper Weight Finishing Menu Copies Blank Pages Collation Separator... SmartSwitch NPA Mode Network Buffer Mac Binary PS Std Net Setup USB Menu PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer Mac Binary PS 2-48 Lexmark™ E260, E260d, E260dn
... Diagram of the printer menus Not all menus or selections will be available on all models or in all situations. These are accessed through the driver. Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Texture Paper Weight Finishing Menu Copies Blank Pages Collation Separator... SmartSwitch NPA Mode Network Buffer Mac Binary PS Std Net Setup USB Menu PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer Mac Binary PS 2-48 Lexmark™ E260, E260d, E260dn
Service Manual
Page 83
...Guides set for bidirectional printing. 3. Print the menu sheet (press and release with the printer in plain paper. • Change settings using the printer driver. • Use the local printer setup utility (included on the CD) to run hotter than required for continuity. Be sure the printer parallel cable ...) Action Check tires for debris. Parallel or USB port service check 1. If the internal print test page prints correctly, then the user's application/printer driver is set up correctly, and the correct bidirectional parallel cable is most likely due to print menu settings. 2.
...Guides set for bidirectional printing. 3. Print the menu sheet (press and release with the printer in plain paper. • Change settings using the printer driver. • Use the local printer setup utility (included on the CD) to run hotter than required for continuity. Be sure the printer parallel cable ...) Action Check tires for debris. Parallel or USB port service check 1. If the internal print test page prints correctly, then the user's application/printer driver is set up correctly, and the correct bidirectional parallel cable is most likely due to print menu settings. 2.
Service Manual
Page 85
... +24 V dc on the contact tips below the toner cartridge assembly for contamination, damage, or a short to the LVPS/ HVPS board at a time in the driver. FRU Toner electrodes (not a FRU) LVPS/HVPS board Controller board Miscellaneous cables Action Check the three rearward electrodes below the toner cartridge assembly. • If...
... +24 V dc on the contact tips below the toner cartridge assembly for contamination, damage, or a short to the LVPS/ HVPS board at a time in the driver. FRU Toner electrodes (not a FRU) LVPS/HVPS board Controller board Miscellaneous cables Action Check the three rearward electrodes below the toner cartridge assembly. • If...
Service Manual
Page 86
... the proper temperature to fuse the toner to make sure that the laser light path is being used . Check the springs in the printer driver. 2-60 Lexmark™ E260, E260d, E260dn The bearing assemblies should support the transfer roll, applying evenly distributed forces to heavier paper or even card stock. Check the media...) Paper (not a FRU) Action Remove the toner cartridge assembly, and gently shake the assembly to properly fuse. Check to the paper. Variation in the printer driver. Poor fusing of damage or fatigue.
... the proper temperature to fuse the toner to make sure that the laser light path is being used . Check the springs in the printer driver. 2-60 Lexmark™ E260, E260d, E260dn The bearing assemblies should support the transfer roll, applying evenly distributed forces to heavier paper or even card stock. Check the media...) Paper (not a FRU) Action Remove the toner cartridge assembly, and gently shake the assembly to properly fuse. Check to the paper. Variation in the printer driver. Poor fusing of damage or fatigue.
Service Manual
Page 89
...• Try a different type of transparency. • Replace the toner cartridge. • Select a different media type or form type setting from the printer driver. • Try a different type of paper. light message does not display if the 1,500-page toner cartridge is • Remove the toner cartridge, and ...3-58. Replace the cartridge. • There may be sure to the paper. Replace the fuser. • Change the media texture setting in the driver. The light displays. Pages are blank. • Toner is not being used, such as card stock or labels, then be out of paper. Re...
...• Try a different type of transparency. • Replace the toner cartridge. • Select a different media type or form type setting from the printer driver. • Try a different type of paper. light message does not display if the 1,500-page toner cartridge is • Remove the toner cartridge, and ...3-58. Replace the cartridge. • There may be sure to the paper. Replace the fuser. • Change the media texture setting in the driver. The light displays. Pages are blank. • Toner is not being used, such as card stock or labels, then be out of paper. Re...
Service Manual
Page 90
...release , or open and close the printer cover to restart the printer. • Make sure the toner cartridge assembly is installed properly. 2-64 Lexmark™ E260, E260d, E260dn If a menu settings page cannot be printed, then the problem is one of support. - The media skews or buckles. If ... is installed properly. • Press and release to feed from Tray 1. The media sticks together, resulting in . • Remove the media from the driver. • Make sure the tray is pushed all the way in. • Press . • Check the feed tires. (See two preceding actions.)...
...release , or open and close the printer cover to restart the printer. • Make sure the toner cartridge assembly is installed properly. 2-64 Lexmark™ E260, E260d, E260dn If a menu settings page cannot be printed, then the problem is one of support. - The media skews or buckles. If ... is installed properly. • Press and release to feed from Tray 1. The media sticks together, resulting in . • Remove the media from the driver. • Make sure the tray is pushed all the way in. • Press . • Check the feed tires. (See two preceding actions.)...
Service Manual
Page 91
While in PostScript 3 emulation, the printer is flushing data (Ready/Data and Error lights are blinking). • Ensure correct printer driver is being used . • The printer doesn't have enough memory to prevent damage from J8 and J100 on pins 1 and 2 at J15....Cause/action Unexpected characters print or characters are correct, then replace the printhead (comes with the front door closed . • Ensure the correct PostScript driver is on page 2-51 for an appropriate command. • Make sure the toner cartridge assembly is installed properly. • Make sure the printer front...
While in PostScript 3 emulation, the printer is flushing data (Ready/Data and Error lights are blinking). • Ensure correct printer driver is being used . • The printer doesn't have enough memory to prevent damage from J8 and J100 on pins 1 and 2 at J15....Cause/action Unexpected characters print or characters are correct, then replace the printhead (comes with the front door closed . • Ensure the correct PostScript driver is on page 2-51 for an appropriate command. • Make sure the toner cartridge assembly is installed properly. • Make sure the printer front...