User Guide
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... documentation The setup documentation came with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software ... model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. • Clean the printhead. Before replacing and recycling your printer 7
... documentation The setup documentation came with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the installation software ... model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. • Clean the printhead. Before replacing and recycling your printer 7
User Guide
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... Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the ...with the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 90 Troubleshooting 87 Method 2 1 Click or Start. 2 Click All ...
... Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the ...with the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 90 Troubleshooting 87 Method 2 1 Click or Start. 2 Click All ...
User Guide
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...the printer off the printer. 2 Press and hold down and , and then press and release to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Note: If you have set the Power Saver timeout ... • "Cannot print through USB" on page 92 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
...the printer off the printer. 2 Press and hold down and , and then press and release to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Note: If you have set the Power Saver timeout ... • "Cannot print through USB" on page 92 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
User Guide
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...the computer. Software did not install If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet,... wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN...
...the computer. Software did not install If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet,... wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN...
User Guide
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...INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 12 for any obvious damage. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. ...2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is damaged, then use...
...INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 12 for any obvious damage. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. ...2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is damaged, then use...
User Guide
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SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on a 4 x 6 photo card, then choose US 4 x 6 in (Borderless). Print speed... is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : ...
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on a 4 x 6 photo card, then choose US 4 x 6 in (Borderless). Print speed... is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : ...
User Guide
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... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
... not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory...
User Guide
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...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
...printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges...page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows ... checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 99 troubleshooting, copy scanner unit does not close 96 troubleshooting, copy ...
User Guide
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... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
... 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing...62 installing printer on (Macintosh) 63 installing printer on (Windows) 63 interference 78 resolving communication problems 115 security 61 security information 74 signal strength 78 SSID 73 troubleshooting 99 types of wireless ...not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-...
Quick Reference Guide
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... your printer Finding information about the printer The Quick Reference Guide contains basic instructions on troubleshooting common printer setup problems. For additional information about the printer, see the following: What are you looking for using the printer software...Quick Reference Guide2 Additional setup and instructions for ? Minimizing your printer's environmental impact We are committed to protecting the environment and are installing the printhead without the CD" on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to reduce your printer 5 Help using the ...
... your printer Finding information about the printer The Quick Reference Guide contains basic instructions on troubleshooting common printer setup problems. For additional information about the printer, see the following: What are you looking for using the printer software...Quick Reference Guide2 Additional setup and instructions for ? Minimizing your printer's environmental impact We are committed to protecting the environment and are installing the printhead without the CD" on the Lexmark Web site at www.lexmark.com/publications/. 2 Refer to reduce your printer 5 Help using the ...
Quick Reference Guide
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...the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live ... "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on page 33 Troubleshooting 30 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to...
...the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live ... "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on page 33 Troubleshooting 30 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to...
Quick Reference Guide
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Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, ... 35 • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the...
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, ... 35 • "Cannot print through USB" on page 35 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the...
Quick Reference Guide
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... MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 33 If the cable is damaged, then use a new one or more of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2... The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The cartridges should click firmly into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON ...
... MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 33 If the cable is damaged, then use a new one or more of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2... The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. The cartridges should click firmly into the matching color slot of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON ...
Quick Reference Guide
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... NOT IN POWER SAVER MODE If the power light is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...AND REINSTALL THE PRINTER SOFTWARE Printer is finished. Press to Align Printer, and the press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. The USB port is properly seated, and then try one . 2...
... NOT IN POWER SAVER MODE If the power light is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...AND REINSTALL THE PRINTER SOFTWARE Printer is finished. Press to Align Printer, and the press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. The USB port is properly seated, and then try one . 2...