User's Guide
Page 153
... continue to function properly after the photoconductor kit has reached its official end-of the photoconductor kit. Replacing the photoconductor kit The printer automatically notifies you should immediately order a new photoconductor kit. You can also see the status of the photoconductor kit by showing 84 PC Kit life warning or 84 Replace PC Kit on the tracks of -life, print quality...
... continue to function properly after the photoconductor kit has reached its official end-of the photoconductor kit. Replacing the photoconductor kit The printer automatically notifies you should immediately order a new photoconductor kit. You can also see the status of the photoconductor kit by showing 84 PC Kit life warning or 84 Replace PC Kit on the tracks of -life, print quality...
User's Guide
Page 182
...(flash) the network firmware in the printer or print server. 54 Standard network software error Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. Try one or more of the following: • Press to clear the message.... 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . 84 PC Kit life warning The photoconductor kit is not set to clear the message and continue printing. 58 Too many flash options installed Try one or more of the following...
...(flash) the network firmware in the printer or print server. 54 Standard network software error Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. Try one or more of the following: • Press to clear the message.... 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . 84 PC Kit life warning The photoconductor kit is not set to clear the message and continue printing. 58 Too many flash options installed Try one or more of the following...
User's Guide
Page 183
84 Replace PC Kit The photoconductor kit is jammed or the number of pages jammed. 1 Open the front door. 2 Open ...• Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed it. 4 Close any open doors or trays. 5 Press...jam The message indicates either where the paper is exhausted. Troubleshooting 183 Install a new photoconductor kit. 88.yy Cartridge is low Replace the toner cartridge, and then press to clear the message and continue printing. 200.yy ...
84 Replace PC Kit The photoconductor kit is jammed or the number of pages jammed. 1 Open the front door. 2 Open ...• Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed it. 4 Close any open doors or trays. 5 Press...jam The message indicates either where the paper is exhausted. Troubleshooting 183 Install a new photoconductor kit. 88.yy Cartridge is low Replace the toner cartridge, and then press to clear the message and continue printing. 200.yy ...
User's Guide
Page 228
... Paper jam 185 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment... drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 A Active NIC menu 117 address...
... Paper jam 185 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment... drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 A Active NIC menu 117 address...
User's Guide
Page 232
... 182 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call... print side 55 recycled paper using 56 recycling 213 Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73 Index 232 Remove packaging material, check 179 Remove paper from standard output bin 179 replacing photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu ...
... 182 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call... print side 55 recycled paper using 56 recycling 213 Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73 Index 232 Remove packaging material, check 179 Remove paper from standard output bin 179 replacing photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu ...
Service Manual
Page 44
... Administrative Menus, select Network/Ports, USB Menu, and USB Buffer.) 58 Too many Flash Options Installed 1. Any data received on . 84 PC Kit Life Warning Replace the PC kit to ensure print quality. 84 Replace PC Kit 88 Cartridge Low This warning is displayed when the cartridge is enabled and the job can be taken: • Press Select...
... Administrative Menus, select Network/Ports, USB Menu, and USB Buffer.) 58 Too many Flash Options Installed 1. Any data received on . 84 PC Kit Life Warning Replace the PC kit to ensure print quality. 84 Replace PC Kit 88 Cartridge Low This warning is displayed when the cartridge is enabled and the job can be taken: • Press Select...
Service Manual
Page 45
... edge of the tray. If the flag is too loose. 200.06 Imaged page not expected page (bouncy passthru sensor) Remove the toner cartridge/PC kit. See "Controller board service check" on the manual input sensor. Finally, check the paper size settings in the printer and the driver. 200... before the EP was ready Inspect the tray for prestaging. Diagnostics information 2-11 Remove the PC kit and paper or debris at the input sensor. perhaps due to expect the printhead mirror motor lock. Replace the wear strips if necessary. 200.09 Transfer servo never started Inspect the LVPS/HVPS. ...
... edge of the tray. If the flag is too loose. 200.06 Imaged page not expected page (bouncy passthru sensor) Remove the toner cartridge/PC kit. See "Controller board service check" on the manual input sensor. Finally, check the paper size settings in the printer and the driver. 200... before the EP was ready Inspect the tray for prestaging. Diagnostics information 2-11 Remove the PC kit and paper or debris at the input sensor. perhaps due to expect the printhead mirror motor lock. Replace the wear strips if necessary. 200.09 Transfer servo never started Inspect the LVPS/HVPS. ...
Service Manual
Page 46
... with the transfer servo. Remove the toner cartridge/PC kit. At the front, remove the upper front guide, and inspect the flag on page 4-55. 200.15 UNRECOVERABLE NO GAP JAM. Inspect the wear strips in the input tray, and replace if necessary. 200.16 Transport motor error detected ...13 The input sensor is covered when the media is not expected (media in the tray, and replace if they are worn. Verify that the media is approved. Remove the toner cartridge/PC kit, and inspect for any obstructions. Check the bottom of the tray. 7013-XXX Error Description Action ...
... with the transfer servo. Remove the toner cartridge/PC kit. At the front, remove the upper front guide, and inspect the flag on page 4-55. 200.15 UNRECOVERABLE NO GAP JAM. Inspect the wear strips in the input tray, and replace if necessary. 200.16 Transport motor error detected ...13 The input sensor is covered when the media is not expected (media in the tray, and replace if they are worn. Verify that the media is approved. Remove the toner cartridge/PC kit, and inspect for any obstructions. Check the bottom of the tray. 7013-XXX Error Description Action ...
Service Manual
Page 47
... in the tray. "Printhead service check" on page 2-30. Possible causes include multi-sheet feed or pre-staged media in the tray, and replace if they are clean, not worn, or filled with sensor and reversing solenoid removal" on data collection during auto alignment 200.38 Interpage servo gap...Check the cable routing for obstructions between input and exit sensor Remove the media, realign the stock, and re-insert. Remove the toner cartridge/PC kit and check for the printhead. Call the next level of the tray at the developer nip, but the page was later detected at the entrance...
... in the tray. "Printhead service check" on page 2-30. Possible causes include multi-sheet feed or pre-staged media in the tray, and replace if they are clean, not worn, or filled with sensor and reversing solenoid removal" on data collection during auto alignment 200.38 Interpage servo gap...Check the cable routing for obstructions between input and exit sensor Remove the media, realign the stock, and re-insert. Remove the toner cartridge/PC kit and check for the printhead. Call the next level of the tray at the developer nip, but the page was later detected at the entrance...
Service Manual
Page 48
...none, then inspect for obstructions between the input sensor and the fuser. If the flag does not rotate freely or has no spring action, then replace the fuser. Indicates code may be receiving more interrupts than expected, so it enters the output bin, open to stop at the input sensor within...other parts. Often, the leading edge of the media will indicate the vicinity of the sheet at fuser earlier than intended Remove the toner cartridge/PC kit and check for damage at the input known as internal jam. See "Rear exit guide assembly with the rear door open the rear door and...
...none, then inspect for obstructions between the input sensor and the fuser. If the flag does not rotate freely or has no spring action, then replace the fuser. Indicates code may be receiving more interrupts than expected, so it enters the output bin, open to stop at the input sensor within...other parts. Often, the leading edge of the media will indicate the vicinity of the sheet at fuser earlier than intended Remove the toner cartridge/PC kit and check for damage at the input known as internal jam. See "Rear exit guide assembly with the rear door open the rear door and...
Service Manual
Page 70
... Check the lens and opening may allow light to expose the photoconductor, resulting in that order. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in a 'dirty' print. Turn on page 2-40. 2-36 Service Manual ... lens. Enter Configuration Menu. Press to these problems. 3. See "POST symptom table" on the right side for cartridge damage. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on page 2-23 for #4 contact from the front. Use the test pages ...
... Check the lens and opening may allow light to expose the photoconductor, resulting in that order. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in a 'dirty' print. Turn on page 2-40. 2-36 Service Manual ... lens. Enter Configuration Menu. Press to these problems. 3. See "POST symptom table" on the right side for cartridge damage. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on page 2-23 for #4 contact from the front. Use the test pages ...
Service Manual
Page 71
...board. • If the grounds are good, then replace the controller board. • See the "LVPS/HVPS service check" on page 2-29 and the "Controller board service check" on pins 1, 3, 5, 13, and 15. FRU Toner cartridge (not a FRU) PC Kit (not a FRU) LVPS/HVPS Controller board Action ... check ground paths. • Check continuity in the driver. Make sure the toner cartridge and PC Kit are correctly installed and the high voltage contacts are installed correctly, then try a new PC Kit first and then toner cartridge. With the printer off, disconnect the LVPS/HVPS cable from a ...
...board. • If the grounds are good, then replace the controller board. • See the "LVPS/HVPS service check" on page 2-29 and the "Controller board service check" on pins 1, 3, 5, 13, and 15. FRU Toner cartridge (not a FRU) PC Kit (not a FRU) LVPS/HVPS Controller board Action ... check ground paths. • Check continuity in the driver. Make sure the toner cartridge and PC Kit are correctly installed and the high voltage contacts are installed correctly, then try a new PC Kit first and then toner cartridge. With the printer off, disconnect the LVPS/HVPS cable from a ...
Service Manual
Page 72
... wear, damage or contamination. Replace as necessary. Make sure recommended media is being used . Check to properly fuse. Check the media settings in the left and right transfer roll bearings. Check the media settings in image density horizontally across page FRU PC Kit (not a FRU) Transfer ...page 2-29 for signs of paper over the roll to evenly distribute the toner. Try a new PC Kit. Inspect the transfer roll for more information. Try changing the setting to the PC drum. 7013-XXX Partial blank image/white spots (no repeating pattern) FRU Toner cartridge (not a...
... wear, damage or contamination. Replace as necessary. Make sure recommended media is being used . Check to properly fuse. Check the media settings in the left and right transfer roll bearings. Check the media settings in image density horizontally across page FRU PC Kit (not a FRU) Transfer ...page 2-29 for signs of paper over the roll to evenly distribute the toner. Try a new PC Kit. Inspect the transfer roll for more information. Try changing the setting to the PC drum. 7013-XXX Partial blank image/white spots (no repeating pattern) FRU Toner cartridge (not a...
Service Manual
Page 73
...checked. Loss of toner buildup and contamination. Replace the LVPS/ HVPS or controller board as necessary. 7013-XXX Light print FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser ... process. If all components appear free of graphics. With the printer off, check to contaminate the transfer roller. Recheck condition before replacing PC Kit, if necessary. It may also be measured, but the contacts and continuities can cause excessive toner to make sure that the toner...
...checked. Loss of toner buildup and contamination. Replace the LVPS/ HVPS or controller board as necessary. 7013-XXX Light print FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser ... process. If all components appear free of graphics. With the printer off, check to contaminate the transfer roller. Recheck condition before replacing PC Kit, if necessary. It may also be measured, but the contacts and continuities can cause excessive toner to make sure that the toner...
Service Manual
Page 74
... the fuser at its entry for debris. • Make sure the media is straight and unwrinkled. • Replace the PC Kit, and recheck before replacing the toner cartridge. See "Toner on back of the manual for repeating defects. Replace the PC kit. 2-40 Service Manual Print quality problems Problem Light or blurred characters. Try a different toner cartridge...
... the fuser at its entry for debris. • Make sure the media is straight and unwrinkled. • Replace the PC Kit, and recheck before replacing the toner cartridge. See "Toner on back of the manual for repeating defects. Replace the PC kit. 2-40 Service Manual Print quality problems Problem Light or blurred characters. Try a different toner cartridge...