Getting Started
Page 40
... does not print These are possible solutions. CHECK INK Check the ink levels, and install new print cartridges if necessary. CHECK POWER If the light is not on the computer screen, resolve the error before trying to print again. RELOAD PAPER Remove the paper from the paper support, and then load the... AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED Windows users only 1 Do one or more of the following : CHECK MESSAGES If an error message appears on the printer display or on , make sure the printer is properly connected to print. Troubleshooting 40 Try one of the following : •...
... does not print These are possible solutions. CHECK INK Check the ink levels, and install new print cartridges if necessary. CHECK POWER If the light is not on the computer screen, resolve the error before trying to print again. RELOAD PAPER Remove the paper from the paper support, and then load the... AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED Windows users only 1 Do one or more of the following : CHECK MESSAGES If an error message appears on the printer display or on , make sure the printer is properly connected to print. Troubleshooting 40 Try one of the following : •...
User's Guide
Page 12
... on the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252 Cover Open ...252 Error 1104 ...252 Left Cartridge Error / Right Cartridge Error...252 Left Cartridge Incorrect / Right Cartridge Incorrect ...253 Left Cartridge Missing / Right Cartridge Missing ...253 Memory Failure...253 Could not...
... on the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252 Cover Open ...252 Error 1104 ...252 Left Cartridge Error / Right Cartridge Error...252 Left Cartridge Incorrect / Right Cartridge Incorrect ...253 Left Cartridge Missing / Right Cartridge Missing ...253 Memory Failure...253 Could not...
User's Guide
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... host...255 There is a problem reading the memory card...255 Paper Load Error...255 Paper Tray Removed...255 Printer Carrier Stall ...255 Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257 Communication not available...257 General Printing Problem ...257 Ink Low...
... host...255 There is a problem reading the memory card...255 Paper Load Error...255 Paper Tray Removed...255 Printer Carrier Stall ...255 Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257 Communication not available...257 General Printing Problem ...257 Ink Low...
User's Guide
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... Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 5 Compare the...page to the image displayed on . Test page does not print These are using a black cartridge or photo cartridge, make sure it prints correctly, the problem may not be with the program you are finished... into a surge protector, unplug the printer, and plug it is connected to any error messages that appear on the back of the USB cable into an electrical outlet. Make...
... Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 5 Compare the...page to the image displayed on . Test page does not print These are using a black cartridge or photo cartridge, make sure it prints correctly, the problem may not be with the program you are finished... into a surge protector, unplug the printer, and plug it is connected to any error messages that appear on the back of the USB cable into an electrical outlet. Make...
User's Guide
Page 235
... is displayed, see "Error messages on the computer screen" on , make sure the power cord is dirty, gently wipe it with a clean, lint-free cloth dampened with water. CHECK INK Check the ink levels, and install a new print cartridge if necessary. REVIEW STEPS TO IMPROVE ...PRINT QUALITY See "Improving print quality" on page 256. Troubleshooting 235 Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following : CHECK MESSAGES See "Error messages on the computer...
... is displayed, see "Error messages on the computer screen" on , make sure the power cord is dirty, gently wipe it with a clean, lint-free cloth dampened with water. CHECK INK Check the ink levels, and install a new print cartridge if necessary. REVIEW STEPS TO IMPROVE ...PRINT QUALITY See "Improving print quality" on page 256. Troubleshooting 235 Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following : CHECK MESSAGES See "Error messages on the computer...
User's Guide
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...menu, select the printer that begins with "Fax" followed by the Fax Solutions Software and yield an error message. Try one or more information, see "Aligning print cartridges" on page 181. FAX SOLUTIONS SOFTWARE DOES NOT LAUNCH PROGRAMS When attempting to attach a file, .... 5 Follow the instructions on the printer display Alignment Error These are possible solutions. Troubleshooting 250 For more of the type indicated by its extension. If this happens, try the following : REMOVE TAPE FROM PRINT CARTRIDGE 1 Remove the print cartridge. 2 Make sure the sticker and tape have been ...
...menu, select the printer that begins with "Fax" followed by the Fax Solutions Software and yield an error message. Try one or more information, see "Aligning print cartridges" on page 181. FAX SOLUTIONS SOFTWARE DOES NOT LAUNCH PROGRAMS When attempting to attach a file, .... 5 Follow the instructions on the printer display Alignment Error These are possible solutions. Troubleshooting 250 For more of the type indicated by its extension. If this happens, try the following : REMOVE TAPE FROM PRINT CARTRIDGE 1 Remove the print cartridge. 2 Make sure the sticker and tape have been ...
User's Guide
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Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the black (or photo) print cartridge and close the cartridge... carrier lid. 7 Close the scanner unit. 8 If the error: • Reappears, replace the black (or photo) print cartridge with a new one, close the cartridge carrier lid, and close the ...
Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the black (or photo) print cartridge and close the cartridge... carrier lid. 7 Close the scanner unit. 8 If the error: • Reappears, replace the black (or photo) print cartridge with a new one, close the cartridge carrier lid, and close the ...
User's Guide
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... OBSTRUCTIONS 1 Raise the scanner unit. 2 Remove any objects blocking the path of the print cartridge carrier. 3 Make sure the cartridge carrier lids are closed . Troubleshooting 252 Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge and close the cartridge carrier lid. 7 Close the scanner unit.
... OBSTRUCTIONS 1 Raise the scanner unit. 2 Remove any objects blocking the path of the print cartridge carrier. 3 Make sure the cartridge carrier lids are closed . Troubleshooting 252 Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge and close the cartridge carrier lid. 7 Close the scanner unit.
User's Guide
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... lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with only the black cartridge installed. • You cannot copy or print... when only the photo cartridge is installed. • To remove the error message, press . Memory Failure These are missing or not installed ...
... lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with only the black cartridge installed. • You cannot copy or print... when only the photo cartridge is installed. • To remove the error message, press . Memory Failure These are missing or not installed ...
User's Guide
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Some of the photos on page 233. Printer Carrier Stall 1 Check the print cartridge carrier for any of the devices mentioned above. Proof Sheet Error The error may include any obstructions. 2 Press . You must print a new photo proof sheet. There is a problem reading the memory card. • See "... are filled in completely. • The proof sheet is not skewed. Some photos removed from the memory card through the computer. Paper Load Error 1 Load the original document faceup into the Automatic Document Feeder" on the scanner glass in the upper left corner. • The paper is...
Some of the photos on page 233. Printer Carrier Stall 1 Check the print cartridge carrier for any of the devices mentioned above. Proof Sheet Error The error may include any obstructions. 2 Press . You must print a new photo proof sheet. There is a problem reading the memory card. • See "... are filled in completely. • The proof sheet is not skewed. Some photos removed from the memory card through the computer. Paper Load Error 1 Load the original document faceup into the Automatic Document Feeder" on the scanner glass in the upper left corner. • The paper is...
User's Guide
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... securely attached to make sure the cable is almost out of the necessary cartridges is plugged into a surge protector, unplug the printer, and plug it is not established" on page 215. To receive a more specific error message because the printer and the computer do not have bidirectional communication. Before you print, you...
... securely attached to make sure the cable is almost out of the necessary cartridges is plugged into a surge protector, unplug the printer, and plug it is not established" on page 215. To receive a more specific error message because the printer and the computer do not have bidirectional communication. Before you print, you...
User's Guide
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... a printing failure Follow the instructions on the error screen. Insert a memory card with supported file...in the printer contains unsupported file types. To order a new cartridge, see "Installing print cartridges" on your computer. Unsupported file types found Multiple Lexmark printers, attached either locally or over a network, have been detected...Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center, and then click the Contact Information tab. These instructions reduce the amount of memory...
... a printing failure Follow the instructions on the error screen. Insert a memory card with supported file...in the printer contains unsupported file types. To order a new cartridge, see "Installing print cartridges" on your computer. Unsupported file types found Multiple Lexmark printers, attached either locally or over a network, have been detected...Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center, and then click the Contact Information tab. These instructions reduce the amount of memory...
User's Guide
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...remove all legal obligations, restrictions, liens, and encumbrances. Lexmark is provided for any claim concerning performance or nonperformance of all print cartridges, programs, data, and removable storage media (unless directed otherwise by a Lexmark warranty, technical support may recover actual damages up to the... We do not warrant uninterrupted or error-free operation of any cause whatsoever will not apply to the amount you advise Lexmark or a Remarketer of the possibility of your warranty alternatives and the nearest Lexmark authorized servicer in this product throughout ...
...remove all legal obligations, restrictions, liens, and encumbrances. Lexmark is provided for any claim concerning performance or nonperformance of all print cartridges, programs, data, and removable storage media (unless directed otherwise by a Lexmark warranty, technical support may recover actual damages up to the... We do not warrant uninterrupted or error-free operation of any cause whatsoever will not apply to the amount you advise Lexmark or a Remarketer of the possibility of your warranty alternatives and the nearest Lexmark authorized servicer in this product throughout ...
User's Guide
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...122, 124 adjusting the hue of a photo 124 adjusting the saturation of a photo 124 Advanced tab 90 aligning print cartridges 181 alignment error 250 answering machine receiving a fax with 157 assigning IP address 55 Auto Answer 156 Automatic Document Feeder loading documents 88 ... loading in Tray 2 84 memory card 112 printing 97 carrier jam error 252 cartridge error 251 cartridge missing error 257 cartridges, print aligning 181 cleaning 182 installing 178 ordering 185 preserving 183 removing 180 using genuine Lexmark 180 wiping 182 CD printing photos from 130 transferring selected photos using ...
...122, 124 adjusting the hue of a photo 124 adjusting the saturation of a photo 124 Advanced tab 90 aligning print cartridges 181 alignment error 250 answering machine receiving a fax with 157 assigning IP address 55 Auto Answer 156 Automatic Document Feeder loading documents 88 ... loading in Tray 2 84 memory card 112 printing 97 carrier jam error 252 cartridge error 251 cartridge missing error 257 cartridges, print aligning 181 cleaning 182 installing 178 ordering 185 preserving 183 removing 180 using genuine Lexmark 180 wiping 182 CD printing photos from 130 transferring selected photos using ...
User's Guide
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...ports (Windows) 200 checking printer readiness 215 checking your network name (Windows) 200 cleaning exterior of the printer 184 cleaning print cartridge nozzles 182 collating copies 93, 138 color effects applying 125 color ink low 251 colors on paper do not match colors on the... screen 210 communication not available error 257 communication problems establishing bidirectional communication 222 configuring network printer 69 connecting using RJ11 adapter 35 connecting printer directly to a computer for ...
...ports (Windows) 200 checking printer readiness 215 checking your network name (Windows) 200 cleaning exterior of the printer 184 cleaning print cartridge nozzles 182 collating copies 93, 138 color effects applying 125 color ink low 251 colors on paper do not match colors on the... screen 210 communication not available error 257 communication problems establishing bidirectional communication 222 configuring network printer 69 connecting using RJ11 adapter 35 connecting printer directly to a computer for ...
User's Guide
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...enlarging an image 140 envelopes capacity for Tray 1 73 loading 73, 74 printing 97 error 1104 252 error 1205 252 error 1206 252 error messages alignment error 250 black ink low 251 cartridge error 251 cartridge missing 257 clear carrier jam 252 clearing 256 color ink low 251 communication not available ... please remove the camera card 255 printing failure 258 problem reading memory card 255 proof sheet error 255 remote fax error 245 right cartridge error 252 right cartridge incorrect 253 right cartridge missing 253 select TWAIN driver 260 some photos removed from card by host 255 two-sided ...
...enlarging an image 140 envelopes capacity for Tray 1 73 loading 73, 74 printing 97 error 1104 252 error 1205 252 error 1206 252 error messages alignment error 250 black ink low 251 cartridge error 251 cartridge missing 257 clear carrier jam 252 clearing 256 color ink low 251 communication not available ... please remove the camera card 255 printing failure 258 problem reading memory card 255 proof sheet error 255 remote fax error 245 right cartridge error 252 right cartridge incorrect 253 right cartridge missing 253 select TWAIN driver 260 some photos removed from card by host 255 two-sided ...
User's Guide
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... fax 242 can send but not receive fax 241 cannot send or receive fax 239 conversion error 249 conversion failed 250 printer receives blank fax 243 received fax has poor print quality 244 ...fill 123 fonts resolving problems 216 forwarding a fax 158, 172 G gamma value changing 124 general printing problem error 257 glossy paper capacity for Tray 1 73 capacity for Tray 2 84 loading 73 loading in Tray 2 ... incorrect 208 ink levels seem to go down quickly 209 ink levels, checking 178 ink low error 257 ink smudges when two-sided printing 207 inserting Bluetooth adapter 108, 110 flash drives 113 memory...
... fax 242 can send but not receive fax 241 cannot send or receive fax 239 conversion error 249 conversion failed 250 printer receives blank fax 243 received fax has poor print quality 244 ...fill 123 fonts resolving problems 216 forwarding a fax 158, 172 G gamma value changing 124 general printing problem error 257 glossy paper capacity for Tray 1 73 capacity for Tray 2 84 loading 73 loading in Tray 2 ... incorrect 208 ink levels seem to go down quickly 209 ink levels, checking 178 ink low error 257 ink smudges when two-sided printing 207 inserting Bluetooth adapter 108, 110 flash drives 113 memory...
User's Guide
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..., 177 L labels, loading 77 language changing 187 last page first 94 left cartridge error 252 left cartridge incorrect 253 left cartridge missing 253 letterhead paper capacity for Tray 1 73 loading 73 Lexmark Productivity Studio creating and viewing slideshow 132 library preferences changing 119 LINE port 22 loading...card slots 22 memory card troubleshooting memory card cannot be inserted 233 nothing happens when memory card is inserted 233 memory full error message 253 menus, control panel 45 moire patterns, removing from scanned images 125 Index 283 moving the printer precautions 184 removing...
..., 177 L labels, loading 77 language changing 187 last page first 94 left cartridge error 252 left cartridge incorrect 253 left cartridge missing 253 letterhead paper capacity for Tray 1 73 loading 73 Lexmark Productivity Studio creating and viewing slideshow 132 library preferences changing 119 LINE port 22 loading...card slots 22 memory card troubleshooting memory card cannot be inserted 233 nothing happens when memory card is inserted 233 memory full error message 253 menus, control panel 45 moire patterns, removing from scanned images 125 Index 283 moving the printer precautions 184 removing...
User's Guide
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..., scanning, or faxing 221 Productivity Studio changing scan settings 149 opening 48 printing photos 130 understanding 48 viewing photos 130 proof sheet error 255 proof sheet, using 127 publications, finding 15 R Ready or Busy Printing is listed as status 216 received fax has poor ...an image 139 reports fax activity 177 fax confirmation 177 Index 286 reports, fax activity 166 reverse page order 94 right cartridge error 252 right cartridge incorrect 253 right cartridge missing 253 ring patterns, setting 164, 173 RJ11 adapter, using 35 rotating photo 121 run the Wireless Configuration Utility ...
..., scanning, or faxing 221 Productivity Studio changing scan settings 149 opening 48 printing photos 130 understanding 48 viewing photos 130 proof sheet error 255 proof sheet, using 127 publications, finding 15 R Ready or Busy Printing is listed as status 216 received fax has poor ...an image 139 reports fax activity 177 fax confirmation 177 Index 286 reports, fax activity 166 reverse page order 94 right cartridge error 252 right cartridge incorrect 253 right cartridge missing 253 ring patterns, setting 164, 173 RJ11 adapter, using 35 rotating photo 121 run the Wireless Configuration Utility ...
User's Guide
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... not respond 235 partial document or photo copies 236 poor copy quality 235 scanner unit does not close 235 troubleshooting, error messages alignment error 250 black ink low 251 cartridge error 251 clear carrier jam 252 color ink low 251 could not detect a proof sheet 254 cover open 252... error 1104 252 error 1205 252 error 1206 252 failed to connect 247 fax error 245 Fax Solutions Software print driver not installed 260 Invalid Device 259 left cartridge error 252 left cartridge incorrect 253 left cartridge missing 253 memory full 253 no answer 249 no...
... not respond 235 partial document or photo copies 236 poor copy quality 235 scanner unit does not close 235 troubleshooting, error messages alignment error 250 black ink low 251 cartridge error 251 clear carrier jam 252 color ink low 251 could not detect a proof sheet 254 cover open 252... error 1104 252 error 1205 252 error 1206 252 failed to connect 247 fax error 245 Fax Solutions Software print driver not installed 260 Invalid Device 259 left cartridge error 252 left cartridge incorrect 253 left cartridge missing 253 memory full 253 no answer 249 no...