LiftMaster TDC Support and Manuals
Get Help and Manuals for this LiftMaster item
This item is in your list!
View All Support Options Below
Free LiftMaster TDC manuals!
Problems with LiftMaster TDC?
Ask a Question
Free LiftMaster TDC manuals!
Problems with LiftMaster TDC?
Ask a Question
LiftMaster TDC Videos
Popular LiftMaster TDC Manual Pages
Installation Manual - English French Spanish - Page 2
... Facility Access 43
Setup a myQ® Smart Facility Access Account 43
Provisioning Wi-Fi 43
Auxiliary Relays Accessory Kit (AUXREL)
44
Configure the Relay Adapter 44
Troubleshooting
45
Additional Troubleshooting 45
Maintenance
62
Maintenance Schedule 62
Accessories
63
Field Installable Accessory Kits
66
Service Parts
67
Model TDC 67
Model JHDC 68
Model TDC, JDC, and...
Installation Manual - English French Spanish - Page 10
....
Description
• Operator assembly • Installation manual and caution labels • Hardware box • Wall Controller • LiftMaster Monitored Entrapment Protection, CPS-U Photoelectric Sensors •...parts illustrated below. unbalanced door may NOT reverse when required.
• NEVER try to structural
interlock switch.
Will no longer be shipped separate. supports...
Installation Manual - English French Spanish - Page 17
... electric power until instructed to do so.
• If the door lock needs to the motor and tighten back in the images below. Place the operator drive sprocket on either the right or left (L) hand. Drive Sprocket
R
L
• For JHDC models with manual hand chain systems, the drive sprocket can be installed as a right...
Installation Manual - English French Spanish - Page 50
... operator.
Ensure motor connector is replaced by a screen showing the error code and a description of Error Codes below the manual hoist
Adjust door position
lower end position
limits if necessary.
(hoisted jackshaft
models only)
Door is falling or drifting downward when operator is intact and in down buttons on the screen, see troubleshooting steps for excessive Rebalance door...
Installation Manual - English French Spanish - Page 51
... main board are present, power cycle the operator and try again.
Make sure to move the motor.
Troubleshooting (continued)
Code
Display Message
F04 F04 UNAUTH.
If no other fault codes
codes
and perform problem
resolution as necessary. Replace or repair suspected faulty components. Configuration was factory reset from the menu
If the operator is greater than 3 ohms...
Installation Manual - English French Spanish - Page 53
...specification for imbalance or broken springs
repair or correct conditions resulting in to the
selected, damage to
from OPEN/CLOSE/STOP/ SBC terminals.
Faulty accessory Disconnect accessories
If problem is resolved by
connected to
condition
models only)
connectors on the EMI filter other
OPEN...electronics
'240V.'
Troubleshooting (continued)
Code
Display Message
Description
...
Installation Manual - English French Spanish - Page 54
...this issue may be difficult.
If problem still persists, replace the powerhead main board.
54
Troubleshooting (continued)
Code
Display Message
Description
Possible Causes
Diagnosis
Resolution...setting for the input
type matches the device that is actually installed
Unapproved safety device is being used
Ensure the safety device is approved for use with the operator
Replace...
Installation Manual - English French Spanish - Page 55
... main board
If a known-good safety device works, replace the faulty safety device
If the main board still won't detect knowngood safety devices connected directly to factory defaults and configure again. If the problem persists, reset to the board, power cycle the operator. Troubleshooting (continued)
Code
Display Message
F42 F42 EYE/ EDG1 MIS
F45...
Installation Manual - English French Spanish - Page 56
...-contact type device. If problem still persists, replace the
powerhead main board.
56
If the device is incompatible, replace with one that is actually installed
BLOCK F56 INP3 CMND
Incompatible device is being used
INP1/2/3/4 inputs are wired into
correct terminals
Damaged device
Swap device with known- Troubleshooting (continued)
Code
Display Message
Description
Possible Causes...
Installation Manual - English French Spanish - Page 57
...settings item in the menu to the board, the fault may exist with the main board.
CTM wiring fault
Check wiring for short or open circuit Ensure wires are present, remove the obstruction
Unapproved Ensure the safety device is Replace... Ohms (1 kOhm).
If problem still persists, replace the transmitter.
57 Troubleshooting (continued)
Code
Display Message
Description
Possible Causes...
Installation Manual - English French Spanish - Page 58
... any issues or replace any faulty parts.
Bad receiver module or bad powerhead main board
Replace the receiver module with the wireless edge receiver.
OPEN
Communication cable disconnected ... by one . Troubleshooting (continued)
Code
Display Message
Description
Possible Causes
Diagnosis
Resolution
F63 F63 WE BLE Wireless edge
Transmitter/
WE BLE MISS error
Pair transmitters to...
Installation Manual - English French Spanish - Page 59
... function of open . Wall control is wired but the problem persists, the encoder, encoder wiring, and powerhead main board are suspect. Ensure reverse mount setting is incorrect.
Jog door several inches in the system information menu matches the operator.
Direction of the operator
Main board system ID must match the operator.
Replacement service kit main...
Installation Manual - English French Spanish - Page 61
...model that are blown, replace both batteries as are batteries that is installed short period of time
Reduce cycle rate to the
at the input of the
operator is within specifications...Wall control is intentionally disconnected
Wiring short circuit
Error message is running on battery.
Troubleshooting (continued)
Code
Display Message
F102 F102 BBU DISCONN
Description
Possible ...
Installation Manual - English French Spanish - Page 65
...instructions included in the loop path.
For use for maximum radio receiver range.
50-HERK2
65 Note: SHADOW and AUXILIARY modes are not supported...SUPPORTED
AUXILIARY
NOT SUPPORTED
5050445500
Auxiliary Relay Board (Accessory Kit: HPAHAUX)
02-103L
Easy to install...on LPEXP board match the settings in the table below:.
... commercial door reaches the open position. Ensure switches on ...
Installation Manual - English French Spanish - Page 69
... PRODUCT. Warranty
LIFTMASTER® LIMITED WARRANTY
LiftMaster ("Seller") warrants to the first retail purchaser of this product, for the residence in which this product is free from defects in materials and/or workmanship for a specific period of time as directed to our service center for warranty repair. Failure to comply strictly with the instructions regarding installation, operation...
LiftMaster TDC Reviews
Do you have an experience with the LiftMaster TDC that you would like to share?
Earn 750 points for your review!
We have not received any reviews for LiftMaster yet.
Earn 750 points for your review!