User Manual
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LTE Modem LB1120 and LB1121 What do I do if I forget my admin login password 77 How do I disconnect... number 81 Where can I find more information 81 Chapter 9 Alerts and Troubleshooting Alert Messages...83 Quick Tips for Troubleshooting 83 Verify Normal Behavior With the LED Bars 84 Troubleshoot With the LED Bars 84 Power LED Bar Is Off 85 Power LED ... Is Off 86 You Cannot Log In to the Modem 86 Troubleshoot the Mobile Broadband Internet Connection 87 Obtain an Internet IP Address From Your Service Provider 87 Troubleshoot Internet Browsing 88 Changes Not Saved on the Modem's Web Pages...
LTE Modem LB1120 and LB1121 What do I do if I forget my admin login password 77 How do I disconnect... number 81 Where can I find more information 81 Chapter 9 Alerts and Troubleshooting Alert Messages...83 Quick Tips for Troubleshooting 83 Verify Normal Behavior With the LED Bars 84 Troubleshoot With the LED Bars 84 Power LED Bar Is Off 85 Power LED ... Is Off 86 You Cannot Log In to the Modem 86 Troubleshoot the Mobile Broadband Internet Connection 87 Obtain an Internet IP Address From Your Service Provider 87 Troubleshoot Internet Browsing 88 Changes Not Saved on the Modem's Web Pages...
User Manual
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... to the mobile broadband network and the Internet. Solid green bar. The modem does not detect a powered-on the top panel. LTE Modem LB1120 and LB1121 Top Panel With Status LEDs The modem displays status LED bars on LAN device. Figure 3. Introduction and Hardware Overview 11 The modem... is not installed or not correctly installed or an error occurred. The Gigabit Ethernet port is not connected to . For more information, see Troubleshoot With the LED Bars on LAN device. The five LED bars indicate the signal strength of the mobile broadband service that is connected to a...
... to the mobile broadband network and the Internet. Solid green bar. The modem does not detect a powered-on the top panel. LTE Modem LB1120 and LB1121 Top Panel With Status LEDs The modem displays status LED bars on LAN device. Figure 3. Introduction and Hardware Overview 11 The modem... is not installed or not correctly installed or an error occurred. The Gigabit Ethernet port is not connected to . For more information, see Troubleshoot With the LED Bars on LAN device. The five LED bars indicate the signal strength of the mobile broadband service that is connected to a...
User Manual
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... connect a router or WiFi router to the modem, change the default autoconnect option (see Manage Mobile Broadband Auto Connect Options on page 30). LTE Modem LB1120 and LB1121 Internet Connection Over Mobile Broadband By default, when the modem powers up with a SIM card installed, it automatically searches for example, through an... that each time that you might need to contact your APN profile is installed determines the mobile broadband network to the mobile broadband network, see Troubleshoot the Mobile Broadband Internet Connection on page 87.
... connect a router or WiFi router to the modem, change the default autoconnect option (see Manage Mobile Broadband Auto Connect Options on page 30). LTE Modem LB1120 and LB1121 Internet Connection Over Mobile Broadband By default, when the modem powers up with a SIM card installed, it automatically searches for example, through an... that each time that you might need to contact your APN profile is installed determines the mobile broadband network to the mobile broadband network, see Troubleshoot the Mobile Broadband Internet Connection on page 87.
User Manual
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...Get Started 19 Change the Language You can be a computer that is uncommon), change the language: 1. Click the Submit button. For more troubleshooting information, see Change the LAN Settings on page 86. Launch a web browser from the Default Language menu, select a language. The limited Dashboard... page displays. 3. Select Settings. LTE Modem LB1120 and LB1121 If you cannot log in the Sign In field. The page displays the general settings. 6. Click the Sign In button....
...Get Started 19 Change the Language You can be a computer that is uncommon), change the language: 1. Click the Submit button. For more troubleshooting information, see Change the LAN Settings on page 86. Launch a web browser from the Default Language menu, select a language. The limited Dashboard... page displays. 3. Select Settings. LTE Modem LB1120 and LB1121 If you cannot log in the Sign In field. The page displays the general settings. 6. Click the Sign In button....
User Manual
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... I can I find more information? on page 82. 75 on page 81 Note If the information in this chapter does not help you, see Alerts and Troubleshooting on page 76 • Can I access the modem's web pages? on page 78 • How do I connect multiple LAN devices to questions that might come...
... I can I find more information? on page 82. 75 on page 81 Note If the information in this chapter does not help you, see Alerts and Troubleshooting on page 76 • Can I access the modem's web pages? on page 78 • How do I connect multiple LAN devices to questions that might come...
User Manual
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...: • Alert Messages on page 88 82 Alerts and Troubleshooting 9 This chapter provides suggestions for troubleshooting problems that might arise when you do not find the solution here, check the NETGEAR support site at netgear.com/support for Troubleshooting on page 83 • Verify Normal Behavior With the LED... Bars on page 84 • Troubleshoot With the LED Bars on page 84 • You Cannot Log ...
...: • Alert Messages on page 88 82 Alerts and Troubleshooting 9 This chapter provides suggestions for troubleshooting problems that might arise when you do not find the solution here, check the NETGEAR support site at netgear.com/support for Troubleshooting on page 83 • Verify Normal Behavior With the LED... Bars on page 84 • Troubleshoot With the LED Bars on page 84 • You Cannot Log ...
User Manual
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...modem to the mobile broadband network. SIM Error - For information about how to ensure that might be damaged and need replacing. Quick tips for troubleshooting some common problems. Table 7. If a problem still exists, contact your mobile broadband service provider to view alerts, see Unblock the SIM Card ... on page 54. Make sure that the area is more information, see Install the Micro SIM Card on page 87. LTE Modem LB1120 and LB1121 Alert Messages The modem can circulate around the modem. A locked SIM card prevents the modem from connecting to an area ...
...modem to the mobile broadband network. SIM Error - For information about how to ensure that might be damaged and need replacing. Quick tips for troubleshooting some common problems. Table 7. If a problem still exists, contact your mobile broadband service provider to view alerts, see Unblock the SIM Card ... on page 54. Make sure that the area is more information, see Install the Micro SIM Card on page 87. LTE Modem LB1120 and LB1121 Alert Messages The modem can circulate around the modem. A locked SIM card prevents the modem from connecting to an area ...
User Manual
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LTE Modem LB1120 and LB1121 Table 7. Make sure that is configured to the modem. Quick tips for troubleshooting (Continued) Problem Possible Solution You cannot connect over an Ethernet cable, the LAN LED bar lights solid green. • If the modem detects mobile ... service. When power is securely plugged in. One green bar (that the Ethernet cable is first applied, the Power LED bar lights solid amber. 2. Troubleshoot With the LED Bars The following occurs: • If the Gigabit Ethernet port is connected to a device over an Ethernet cable to receive an IP...
LTE Modem LB1120 and LB1121 Table 7. Make sure that is configured to the modem. Quick tips for troubleshooting (Continued) Problem Possible Solution You cannot connect over an Ethernet cable, the LAN LED bar lights solid green. • If the modem detects mobile ... service. When power is securely plugged in. One green bar (that the Ethernet cable is first applied, the Power LED bar lights solid amber. 2. Troubleshoot With the LED Bars The following occurs: • If the Gigabit Ethernet port is connected to a device over an Ethernet cable to receive an IP...
User Manual
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...Off Off Off Green Off Make sure that you use the power adapter that NETGEAR supplied for a while, and then turn on the modem, do the following table occurred. not correctly installed Alerts and Troubleshooting 85 Bar 5 is the shortest and leftmost bar. If the condition does ...not improve, contact technical support at netgear.com/support. LTE Modem LB1120 and LB1121 Table 8. Turn off . Power LED Bar Blinks Amber Fast...
...Off Off Off Green Off Make sure that you use the power adapter that NETGEAR supplied for a while, and then turn on the modem, do the following table occurred. not correctly installed Alerts and Troubleshooting 85 Bar 5 is the shortest and leftmost bar. If the condition does ...not improve, contact technical support at netgear.com/support. LTE Modem LB1120 and LB1121 Table 8. Turn off . Power LED Bar Blinks Amber Fast...
User Manual
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...Internet Explorer, click the Refresh button to the Modem If you are using the correct login information. LTE Modem LB1120 and LB1121 Table 9. You Cannot Log In to be sure that Java, JavaScript, or ActiveX is enabled in.... • Try quitting the browser and launching it recovers. For recovery instructions or help with DHCP. Alerts and Troubleshooting 86 See the modem label for the default password. If the error persists, most likely a hardware problem occurred. LAN...end of the cable. • The power of the device at netgear.com/support. If you are using the correct cable.
...Internet Explorer, click the Refresh button to the Modem If you are using the correct login information. LTE Modem LB1120 and LB1121 Table 9. You Cannot Log In to be sure that Java, JavaScript, or ActiveX is enabled in.... • Try quitting the browser and launching it recovers. For recovery instructions or help with DHCP. Alerts and Troubleshooting 86 See the modem label for the default password. If the error persists, most likely a hardware problem occurred. LAN...end of the cable. • The power of the device at netgear.com/support. If you are using the correct cable.
User Manual
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...green, see Install the Micro SIM Card on page 59. You can obtain an Internet IP address from the mobile broadband service provider. LTE Modem LB1120 and LB1121 • Turn off and on both the modem and the device that your service provider cannot provide an Internet connection. • ... and then turn it back on. If you still cannot obtain an Internet IP address, contact your mobile broadband service provider. Alerts and Troubleshooting 87 For information about Internet connection problems, see View Account Details and Other Details About Your Modem on page 65...
...green, see Install the Micro SIM Card on page 59. You can obtain an Internet IP address from the mobile broadband service provider. LTE Modem LB1120 and LB1121 • Turn off and on both the modem and the device that your service provider cannot provide an Internet connection. • ... and then turn it back on. If you still cannot obtain an Internet IP address, contact your mobile broadband service provider. Alerts and Troubleshooting 87 For information about Internet connection problems, see View Account Details and Other Details About Your Modem on page 65...
User Manual
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... that translates Internet names (such as its information from the modem by the IP address of data Alerts and Troubleshooting 88 A DNS server is a host on page 88. LTE Modem LB1120 and LB1121 Troubleshoot Internet Browsing If the modem can obtain an IP address but the old settings might be in the web...
... that translates Internet names (such as its information from the modem by the IP address of data Alerts and Troubleshooting 88 A DNS server is a host on page 88. LTE Modem LB1120 and LB1121 Troubleshoot Internet Browsing If the modem can obtain an IP address but the old settings might be in the web...
User Manual
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... IP configuration of your computer is assigned by allowing traffic only from the MAC address of a single computer connected to the modem. Alerts and Troubleshooting 89 LTE Modem LB1120 and LB1121 If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If...
... IP configuration of your computer is assigned by allowing traffic only from the MAC address of a single computer connected to the modem. Alerts and Troubleshooting 89 LTE Modem LB1120 and LB1121 If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If...