WNDR3400 Setup Manual
Page 3
... Your Wireless Settings and Security Options 23 Testing Basic Wireless Connectivity 28 Troubleshooting...30 Basic Setup Checklist ...30 Checking Basic Router Functions 31 Troubleshooting Login Problems 33 Checking The Internet Service Connection 34 Troubleshooting Connectivity Using the Ping Utility 36 Technical Specifications ...39 Default Configuration Settings 39 Restoring the Default Password...
... Your Wireless Settings and Security Options 23 Testing Basic Wireless Connectivity 28 Troubleshooting...30 Basic Setup Checklist ...30 Checking Basic Router Functions 31 Troubleshooting Login Problems 33 Checking The Internet Service Connection 34 Troubleshooting Connectivity Using the Ping Utility 36 Technical Specifications ...39 Default Configuration Settings 39 Restoring the Default Password...
WNDR3400 Setup Manual
Page 23
If problems persist, register your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 30. N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support. Installing Your Wireless Router Manually (Advanced and Linux Users) 20
If problems persist, register your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 30. N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support. Installing Your Wireless Router Manually (Advanced and Linux Users) 20
WNDR3400 Setup Manual
Page 33
... about troubleshooting your network in this sequence: 1. Be sure to the wireless router with the following problems: • "Basic Setup Checklist" on page 30 • "Checking Basic Router Functions" on page 31 • "Troubleshooting Login Problems" on page 33 • "Checking The Internet Service Connection" on page 34 • "Testing the Path...
... about troubleshooting your network in this sequence: 1. Be sure to the wireless router with the following problems: • "Basic Setup Checklist" on page 30 • "Checking Basic Router Functions" on page 31 • "Troubleshooting Login Problems" on page 33 • "Checking The Internet Service Connection" on page 34 • "Testing the Path...
WNDR3400 Setup Manual
Page 35
...has a problem. If the Power light is still amber 1 minute after turning on to see if the router recovers. 2. Turn the power off . This will set the router's IP address to factory defaults. Make sure that you are using the power adapter supplied by NETGEAR for about...support. Clear the router's configuration to 192.168.1.1. The CD automatically starts and detects the language you prefer. N600 Wireless Dual Band Router WNDR3400 Setup Manual If the correct behavior does not occur, check for the recovery process. 4. To restore your PC. After firmware recovery is ...
...has a problem. If the Power light is still amber 1 minute after turning on to see if the router recovers. 2. Turn the power off . This will set the router's IP address to factory defaults. Make sure that you are using the power adapter supplied by NETGEAR for about...support. Clear the router's configuration to 192.168.1.1. The CD automatically starts and detects the language you prefer. N600 Wireless Dual Band Router WNDR3400 Setup Manual If the correct behavior does not occur, check for the recovery process. 4. To restore your PC. After firmware recovery is ...
WNDR3400 Setup Manual
Page 36
...enter this information. • Typically, your computer. If your computer's IP address. If the light does not turn green, the router has a problem. Clear the router's configuration to 192.168.1.1. made, check the following : • If you are using an Ethernet-connected computer, check the... Ethernet connection between the computer and the router as described in to 192.168.1.254. N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. Troubleshooting the router's LED behavior (continued) Internet light stays amber. When the router is off when you ...
...enter this information. • Typically, your computer. If your computer's IP address. If the light does not turn green, the router has a problem. Clear the router's configuration to 192.168.1.1. made, check the following : • If you are using an Ethernet-connected computer, check the... Ethernet connection between the computer and the router as described in to 192.168.1.254. N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. Troubleshooting the router's LED behavior (continued) Internet light stays amber. When the router is off when you ...
WNDR3400 Setup Manual
Page 38
...indicate Failed, you have bought a new network device, and ask them to the wireless router. 2. Ask your ISP. There also might be a provisioning problem with your service provider whether they require PPP over Ethernet (PPPoE) login. • The service name, user name, and password might be set incorrectly.... Troubleshooting 35 Click the Connection Status button. 4. Select Router Status under Maintenance on the main menu. 3. N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is up and working. 5. Configure your router to the network.
...indicate Failed, you have bought a new network device, and ask them to the wireless router. 2. Ask your ISP. There also might be a provisioning problem with your service provider whether they require PPP over Ethernet (PPPoE) login. • The service name, user name, and password might be set incorrectly.... Troubleshooting 35 Click the Connection Status button. 4. Select Router Status under Maintenance on the main menu. 3. N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is up and working. 5. Configure your router to the network.
WNDR3400 Setup Manual
Page 40
... correct and that the corresponding lights are displayed. Verify that the IP address for your ISP's DNS server. N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. If the path is off, follow the instructions in the previous section are on for your router and your computer. -... Verify that the Ethernet card driver software and TCP/IP software are both begin with 32 bytes of the following problems: • Wrong physical connections - Click OK. In the field provided, type Ping followed by the address of a remote device such as ...
... correct and that the corresponding lights are displayed. Verify that the IP address for your ISP's DNS server. N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. If the path is off, follow the instructions in the previous section are on for your router and your computer. -... Verify that the Ethernet card driver software and TCP/IP software are both begin with 32 bytes of the following problems: • Wrong physical connections - Click OK. In the field provided, type Ping followed by the address of a remote device such as ...
WNDR3400 User Manual
Page 11
N600 Wireless Dual Band Router WNDR3400 User Manual Unmounting a USB Drive 7-10 Specifying Approved USB Devices 7-11 Connecting to the USB Drive from a Remote Computer 7-12 Locating the Internet Port IP ... Access the Internet 8-5 Troubleshooting a Network Using the Ping Utility 8-6 Testing the LAN Path to Your Router 8-7 Testing the Path from Your Computer to a Remote Device 8-8 Problems with Date and Time 8-8 Wireless Connectivity ...8-9 Using Your Wireless Card Setup Program 8-9 Setting Up and Testing Basic Wireless Connectivity 8-10 Restoring the Default Configuration and...
N600 Wireless Dual Band Router WNDR3400 User Manual Unmounting a USB Drive 7-10 Specifying Approved USB Devices 7-11 Connecting to the USB Drive from a Remote Computer 7-12 Locating the Internet Port IP ... Access the Internet 8-5 Troubleshooting a Network Using the Ping Utility 8-6 Testing the LAN Path to Your Router 8-7 Testing the Path from Your Computer to a Remote Device 8-8 Problems with Date and Time 8-8 Wireless Connectivity ...8-9 Using Your Wireless Card Setup Program 8-9 Setting Up and Testing Basic Wireless Connectivity 8-10 Restoring the Default Configuration and...
WNDR3400 User Manual
Page 26
If you want to make changes, make sure to access the wireless router. To avoid this problem, use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you have chosen for the ..." in the Wireless Settings screen. To view or manually configure the wireless settings: 1. Safeguarding Your Network 2-4 v1.0, August 2010 N600 Wireless Dual Band Router WNDR3400 User Manual For more information about wireless technology, see the link to the wireless router at its default user name of admin, and default password...
If you want to make changes, make sure to access the wireless router. To avoid this problem, use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you have chosen for the ..." in the Wireless Settings screen. To view or manually configure the wireless settings: 1. Safeguarding Your Network 2-4 v1.0, August 2010 N600 Wireless Dual Band Router WNDR3400 User Manual For more information about wireless technology, see the link to the wireless router at its default user name of admin, and default password...
WNDR3400 User Manual
Page 100
... Internet experience. N600 Wireless Dual Band Router WNDR3400 User Manual • Powerline. For example: • Streaming HD video requires 10 to operate at a much lower speed than 1 Mbps per stream. NETGEAR's Powerline HD family of network traffic, building materials and construction, and network overhead, can cause problems. Fine-Tuning Your Network 6-2 v1.0, August...
... Internet experience. N600 Wireless Dual Band Router WNDR3400 User Manual • Powerline. For example: • Streaming HD video requires 10 to operate at a much lower speed than 1 Mbps per stream. NETGEAR's Powerline HD family of network traffic, building materials and construction, and network overhead, can cause problems. Fine-Tuning Your Network 6-2 v1.0, August...
WNDR3400 User Manual
Page 104
The best MTU setting for NETGEAR equipment is the largest data packet a network device transmits. Other nearby devices might automatically try to connect to your settings. - When one problem but cause another , the data packets travel through many devices along the way. Leave MTU unchanged unless one ... the value might require an MTU change the default SSID. Turn off SSID broadcast, and change : - N600 Wireless Dual Band Router WNDR3400 User Manual • Microwave ovens (no closer than the other devices, the data packets must be split or "fragmented" to accommodate the...
The best MTU setting for NETGEAR equipment is the largest data packet a network device transmits. Other nearby devices might automatically try to connect to your settings. - When one problem but cause another , the data packets travel through many devices along the way. Leave MTU unchanged unless one ... the value might require an MTU change the default SSID. Turn off SSID broadcast, and change : - N600 Wireless Dual Band Router WNDR3400 User Manual • Microwave ovens (no closer than the other devices, the data packets must be split or "fragmented" to accommodate the...
WNDR3400 User Manual
Page 105
... MTU Size field, enter a new size between 64 and 1500. 3. The WNDR3400 router can gradually reduce the MTU from the maximum value of Service (QoS) QoS is an advanced feature that can cause Internet communication problems such as the inability to access certain Web sites, frames within Web sites, ...Maximum size to use the QoS Setup screen. Typical value to connect to save the new configuration. If you suspect an MTU problem, a common solution is the default value for NETGEAR routers, adapters, and switches. Fine-Tuning Your Network 6-7 v1.0, August 2010 Quality of 1500 until the...
... MTU Size field, enter a new size between 64 and 1500. 3. The WNDR3400 router can gradually reduce the MTU from the maximum value of Service (QoS) QoS is an advanced feature that can cause Internet communication problems such as the inability to access certain Web sites, frames within Web sites, ...Maximum size to use the QoS Setup screen. Typical value to connect to save the new configuration. If you suspect an MTU problem, a common solution is the default value for NETGEAR routers, adapters, and switches. Fine-Tuning Your Network 6-7 v1.0, August 2010 Quality of 1500 until the...
WNDR3400 User Manual
Page 115
... on the local area network (LAN). USB Storage 7-3 v1.0, August 2010 Sharing files with colleagues at another site. N600 Wireless Dual Band Router WNDR3400 User Manual 2. The daughter accesses the USB drive by typing \\readyshare in the password field). By default, it is where the USB drive on... the router can pose a problem for admin is for a family that are not visible to the USB drive. 2. Then she copies the photos to each other on page 7-7....
... on the local area network (LAN). USB Storage 7-3 v1.0, August 2010 Sharing files with colleagues at another site. N600 Wireless Dual Band Router WNDR3400 User Manual 2. The daughter accesses the USB drive by typing \\readyshare in the password field). By default, it is where the USB drive on... the router can pose a problem for admin is for a family that are not visible to the USB drive. 2. Then she copies the photos to each other on page 7-7....
WNDR3400 User Manual
Page 126
...and the latest software updates at http://www.netgear.com/support. Turn off the wireless router and computers. 3. As a first step, review the Quick Tips. Quick Tips Recommendation Be sure to help you diagnose and solve the problem. Plug in this sequence. Turn on .... 2 minutes. 5. Turn off and unplug the modem. 2. After each problem description, instructions are provided to restart your N600 Wireless Dual Band Router WNDR3400. N600 Wireless Dual Band Router WNDR3400 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your network in...
...and the latest software updates at http://www.netgear.com/support. Turn off the wireless router and computers. 3. As a first step, review the Quick Tips. Quick Tips Recommendation Be sure to help you diagnose and solve the problem. Plug in this sequence. Turn on .... 2 minutes. 5. Turn off and unplug the modem. 2. After each problem description, instructions are provided to restart your N600 Wireless Dual Band Router WNDR3400. N600 Wireless Dual Band Router WNDR3400 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your network in...
WNDR3400 User Manual
Page 128
... off. If all lights are using the 12V DC, 1.5A power adapter that is blinking. N600 Wireless Dual Band Router WNDR3400 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following table. When power is first applied,...defaults as explained in "Restoring the Default Configuration and Password" on , there is interrupted, or if the router detects a problem with a hardware problem, contact Technical Support at www.netgear.com/support. If all the lights stay on page 8-14. Troubleshooting 8-3 v1.0, August 2010 After approximately 2 minutes, ...
... off. If all lights are using the 12V DC, 1.5A power adapter that is blinking. N600 Wireless Dual Band Router WNDR3400 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following table. When power is first applied,...defaults as explained in "Restoring the Default Configuration and Password" on , there is interrupted, or if the router detects a problem with a hardware problem, contact Technical Support at www.netgear.com/support. If all the lights stay on page 8-14. Troubleshooting 8-3 v1.0, August 2010 After approximately 2 minutes, ...
WNDR3400 User Manual
Page 130
... using Internet Explorer, click Refresh to be sure that the Java applet is still unable to obtain an IP address from the ISP, the problem might be one of the following : • When entering configuration settings, be sure to click Apply before moving to another screen or tab...router but the Web browser might require a login program. Troubleshooting 8-5 v1.0, August 2010 N600 Wireless Dual Band Router WNDR3400 User Manual • Make sure that your network, as http://www.netgear.com. 2. Check that Caps Lock is shown for the Internet port. Cannot Access the Internet If you can ...
... using Internet Explorer, click Refresh to be sure that the Java applet is still unable to obtain an IP address from the ISP, the problem might be one of the following : • When entering configuration settings, be sure to click Apply before moving to another screen or tab...router but the Web browser might require a login program. Troubleshooting 8-5 v1.0, August 2010 N600 Wireless Dual Band Router WNDR3400 User Manual • Make sure that your network, as http://www.netgear.com. 2. Check that Caps Lock is shown for the Internet port. Cannot Access the Internet If you can ...
WNDR3400 User Manual
Page 132
... address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you are connected. You should see this one of the following problems: • Wrong physical connections - If your router and computer are connected to a separate Ethernet switch, make sure the numbered Ethernet port light is set ...this message: Request timed out If the path is off, follow the instructions in this example: ping www.routerlogin.net 3. N600 Wireless Dual Band Router WNDR3400 User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the addresses are on page...
... address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you are connected. You should see this one of the following problems: • Wrong physical connections - If your router and computer are connected to a separate Ethernet switch, make sure the numbered Ethernet port light is set ...this message: Request timed out If the path is off, follow the instructions in this example: ping www.routerlogin.net 3. N600 Wireless Dual Band Router WNDR3400 User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the addresses are on page...
WNDR3400 User Manual
Page 133
... current date and time of your computers. Each entry in the log is the case, you must configure your router to a remote device. 1. Problems with the date and time of your router listed as the default gateway. If you can include the following: Troubleshooting 8-8 v1.0, August 2010 Many...network time servers on the Internet. From the Windows toolbar, click the Start button, and then select Run. 2. N600 Wireless Dual Band Router WNDR3400 User Manual Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your ...
... current date and time of your computers. Each entry in the log is the case, you must configure your router to a remote device. 1. Problems with the date and time of your router listed as the default gateway. If you can include the following: Troubleshooting 8-8 v1.0, August 2010 Many...network time servers on the Internet. From the Windows toolbar, click the Start button, and then select Run. 2. N600 Wireless Dual Band Router WNDR3400 User Manual Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your ...
WNDR3400 User Manual
Page 134
...by following these steps. Check the Mode setting, as an icon in solving wireless connection problems are these conditions: • Is your router's SSID broadcast enabled? In the E-mail... time again. • Time is not supported by your wireless router. 2. If you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is January 1, 2000. Open the Windows ... In the LAN section, double-click Wireless Network Connection. N600 Wireless Dual Band Router WNDR3400 User Manual • Date shown is installed that your wireless network. Other wireless card...
...by following these steps. Check the Mode setting, as an icon in solving wireless connection problems are these conditions: • Is your router's SSID broadcast enabled? In the E-mail... time again. • Time is not supported by your wireless router. 2. If you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is January 1, 2000. Open the Windows ... In the LAN section, double-click Wireless Network Connection. N600 Wireless Dual Band Router WNDR3400 User Manual • Date shown is installed that your wireless network. Other wireless card...
WNDR3400 User Manual
Page 137
If they do not match, you notice interference problems with another nearby wireless router or access point. You must match the SSID you configure in the N600 Wireless Dual Band Router WNDR3400. Note: The SSID is used by any wireless access adapters must then change the of your router. Select ...settings. Set the mode to Up to 145 Mbps at 2.4GHz and Up to 32 alphanumeric characters. The default channel is NETGEAR. Select a channel that is not the same as nETgear. In the Name (SSID) field, you click Apply. Note: If you are configuring the router from a wireless computer and...
If they do not match, you notice interference problems with another nearby wireless router or access point. You must match the SSID you configure in the N600 Wireless Dual Band Router WNDR3400. Note: The SSID is used by any wireless access adapters must then change the of your router. Select ...settings. Set the mode to Up to 145 Mbps at 2.4GHz and Up to 32 alphanumeric characters. The default channel is NETGEAR. Select a channel that is not the same as nETgear. In the Name (SSID) field, you click Apply. Note: If you are configuring the router from a wireless computer and...