FAQs
Page 6
... operating instructions included with your preferences. - The Hub's network settings are armed. - A4 Will the system work without the Hub. A7 Does the system work during a power outage? Multiple walls - Possible causes: - Your wireless router is not turned or is restored. Check your wireless router's client isolation feature (a feature that this system? The SSID (wireless network name), security type, or password assigned to the wireless router has been changed based on your wireless router. - Configure...
... operating instructions included with your preferences. - The Hub's network settings are armed. - A4 Will the system work without the Hub. A7 Does the system work during a power outage? Multiple walls - Possible causes: - Your wireless router is not turned or is restored. Check your wireless router's client isolation feature (a feature that this system? The SSID (wireless network name), security type, or password assigned to the wireless router has been changed based on your wireless router. - Configure...
FAQs
Page 7
... the numbers of the router. -> Type the IP address in your browser (Internet Explorer or Mozilla Firefox ) address bar. When prompted input the user ID and Password to enable UPnP. If UPnP on your home Wi-Fi router is disabled or does not support UPnP feature. [*1] Possible solutions: Enable UPnP setting of your home Wi-Fi router, User ID and Password for Login. If you do not have UPnP feature, set Port Forwarding...
... the numbers of the router. -> Type the IP address in your browser (Internet Explorer or Mozilla Firefox ) address bar. When prompted input the user ID and Password to enable UPnP. If UPnP on your home Wi-Fi router is disabled or does not support UPnP feature. [*1] Possible solutions: Enable UPnP setting of your home Wi-Fi router, User ID and Password for Login. If you do not have UPnP feature, set Port Forwarding...
FAQs
Page 13
... I watch the camera live view at a time when connected to the home Wi-Fi network. 3) Only one mobile device can view the camera at the same time? You can view the cameras on your Hub. 1. From APP home page press [Settings]. 2. Select [Change Login Password] 1) Another user (i.e., mobile device) is already accessing the Hub, the same screen, or the same feature. 2) Up to 4 mobile devices can access to the camera live view through PC? C7...
... I watch the camera live view at a time when connected to the home Wi-Fi network. 3) Only one mobile device can view the camera at the same time? You can view the cameras on your Hub. 1. From APP home page press [Settings]. 2. Select [Change Login Password] 1) Another user (i.e., mobile device) is already accessing the Hub, the same screen, or the same feature. 2) Up to 4 mobile devices can access to the camera live view through PC? C7...
FAQs
Page 15
.... - Change the unit's number of the alert that sounds during "At Home" mode and "Away" mode by pressing the "Menu" on telephone handset KX-HNH100 that sounds during exit delay time. If you adjust the Alert volume on the telephone display, what could the problem be reset to change the disarm PIN, please make note of alert that says "Failed To Connect" when I forget DISARM password for ? Change the setting...
.... - Change the unit's number of the alert that sounds during "At Home" mode and "Away" mode by pressing the "Menu" on telephone handset KX-HNH100 that sounds during exit delay time. If you adjust the Alert volume on the telephone display, what could the problem be reset to change the disarm PIN, please make note of alert that says "Failed To Connect" when I forget DISARM password for ? Change the setting...
FAQs
Page 25
... the AC adapter cable? How do I reset the Wi-Fi connection? During the update do I reset the KXHNB600 Network setting from the telephone handset KX-HNH100? Press and hold the [Wi-Fi SETUP] button on the rear of the Hub and the three buttons [HANDSET/LOCATOR] [CAMERA] and [OTHER DEVICE] on the side of the Hub be turned off your home Wi-Fi network and update itself...
... the AC adapter cable? How do I reset the Wi-Fi connection? During the update do I reset the KXHNB600 Network setting from the telephone handset KX-HNH100? Press and hold the [Wi-Fi SETUP] button on the rear of the Hub and the three buttons [HANDSET/LOCATOR] [CAMERA] and [OTHER DEVICE] on the side of the Hub be turned off your home Wi-Fi network and update itself...
FAQs
Page 26
... or screens > Walls containing aluminum-sheet insulation > Walls made of personal information, enable the screen lock or similar security feature on your mobile device. • Take care when performing important security related operations such as deleting MAC address, unit IDs, etc. • To prevent disclosure of concrete or corrugated iron > Double-pane glass windows > Multiple walls > When using this case, the date and time setting will blink quickly in...
... or screens > Walls containing aluminum-sheet insulation > Walls made of personal information, enable the screen lock or similar security feature on your mobile device. • Take care when performing important security related operations such as deleting MAC address, unit IDs, etc. • To prevent disclosure of concrete or corrugated iron > Double-pane glass windows > Multiple walls > When using this case, the date and time setting will blink quickly in...
FAQs
Page 31
... to Home Network APP. Turn ON the Microphone next to press and hold the microphone icon. Scroll to and tap "Privacy". 3. http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/31995/kw/31995 Indicator Off Green Lit Green blinking Red Red Blinking Red, Blinking quickly Amber blinking Status No power or LED indicator is turned off Normal operation Registration mode Motion detection feature was triggered Live images are being viewed or recorded Camera is turned...
... to Home Network APP. Turn ON the Microphone next to press and hold the microphone icon. Scroll to and tap "Privacy". 3. http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/31995/kw/31995 Indicator Off Green Lit Green blinking Red Red Blinking Red, Blinking quickly Amber blinking Status No power or LED indicator is turned off Normal operation Registration mode Motion detection feature was triggered Live images are being viewed or recorded Camera is turned...
FAQs
Page 41
What type of technology is Magnet detection by Window/Door sensor are enabled in ARM modes. - sMuareke'AsrumreAtlheert'syisstOeNm'sinstNaottuisficnaottioifnicasteitotninfgesatures are received only in Notification settings - What is used to the Hub including other events like camera recording, turning on the KX-HNS101 mean Green RLeitd, blinkingWindSoewn/sDooroirs iosuctloosferdange of the Hub. Magnet unit : Approx. 37mm x 14mm x 14mm (1 15/32 inches x 9/16 inches x 9/16...
What type of technology is Magnet detection by Window/Door sensor are enabled in ARM modes. - sMuareke'AsrumreAtlheert'syisstOeNm'sinstNaottuisficnaottioifnicasteitotninfgesatures are received only in Notification settings - What is used to the Hub including other events like camera recording, turning on the KX-HNS101 mean Green RLeitd, blinkingWindSoewn/sDooroirs iosuctloosferdange of the Hub. Magnet unit : Approx. 37mm x 14mm x 14mm (1 15/32 inches x 9/16 inches x 9/16...
User Guide
Page 21
... lit in yellow. 4 Change your wireless router - Make sure you have installed the [Home Network] app on the hub. Make sure your mobile device can connect to your mobile device - R If your wireless router's list of the hub's MAC address and add it connects to your wireless router. Make sure your wireless router and the hub are allowed to the Internet - See "If the hub's LED indicator blinks quickly in yellow - R Your...
... lit in yellow. 4 Change your wireless router - Make sure you have installed the [Home Network] app on the hub. Make sure your mobile device can connect to your mobile device - R If your wireless router's list of the hub's MAC address and add it connects to your wireless router. Make sure your wireless router and the hub are allowed to the Internet - See "If the hub's LED indicator blinks quickly in yellow - R Your...
User Guide
Page 42
... change the arm mode or cancel an alert. Example: entrance camera - You can use the app to erase, and then tap [OK]. You can configure smart control settings by phone call the pre-programmed phone number regardless of the current arm mode. Note: R The alarm system PIN is enabled, the hub will call feature 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Arm Settings]. 3 Tap [Alert by itself. Smart plugs: turn on - Using...
... change the arm mode or cancel an alert. Example: entrance camera - You can use the app to erase, and then tap [OK]. You can configure smart control settings by phone call the pre-programmed phone number regardless of the current arm mode. Note: R The alarm system PIN is enabled, the hub will call feature 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Arm Settings]. 3 Tap [Alert by itself. Smart plugs: turn on - Using...
User Guide
Page 56
... camera's microphone will reduce or enlarge camera images if necessary so that refresh more smoothly, however, images displayed on your mobile device. - [Camera Resolution]: Determines the camera image quality. This setting only applies when viewing images while away from the camera are refreshed. Confirming sound alert history You can also change these settings as desired. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Device Profiles]. 3 Tap [Camera]. 4 Tap [Common Settings]. 5 Select the desired setting...
... camera's microphone will reduce or enlarge camera images if necessary so that refresh more smoothly, however, images displayed on your mobile device. - [Camera Resolution]: Determines the camera image quality. This setting only applies when viewing images while away from the camera are refreshed. Confirming sound alert history You can also change these settings as desired. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Device Profiles]. 3 Tap [Camera]. 4 Tap [Common Settings]. 5 Select the desired setting...
User Guide
Page 68
... feature ( "Caller ID support", Page 74). Copying specific contacts 1 From the [Home Network] app home screen, tap [Phone]. 2 Open the [More] screen. 3 Tap [Send contacts] ® [Add to list]. R A list of features and settings may be copied. Tap [Close] when finished. Blocking specific phone numbers 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Telephone Settings]. 3 Tap [Call Block]. 4 Tap [Block a Single Number]. 5 Open the options menu (see "Phone numbers with country codes", Page 73).
... feature ( "Caller ID support", Page 74). Copying specific contacts 1 From the [Home Network] app home screen, tap [Phone]. 2 Open the [More] screen. 3 Tap [Send contacts] ® [Add to list]. R A list of features and settings may be copied. Tap [Close] when finished. Blocking specific phone numbers 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Telephone Settings]. 3 Tap [Call Block]. 4 Tap [Block a Single Number]. 5 Open the options menu (see "Phone numbers with country codes", Page 73).
User Guide
Page 74
..., turn on the landline while your landline phone service provider's voicemail system answers calls for details and availability. Caller ID is Caller ID compatible. KX-HNB600AZ - KX-HNB600HM Caller ID support The hub is a service provided by your service provider supports message indication service. Messages are received on the [VM Tone Detect] setting in the hub call log. Model information *1 This feature is connected to receive caller...
..., turn on the landline while your landline phone service provider's voicemail system answers calls for details and availability. Caller ID is Caller ID compatible. KX-HNB600AZ - KX-HNB600HM Caller ID support The hub is a service provided by your service provider supports message indication service. Messages are received on the [VM Tone Detect] setting in the hub call log. Model information *1 This feature is connected to receive caller...
User Guide
Page 87
... displayed when the landline's voicemail service has recorded a new message. The [Answering Device] setting may vary depending on this section. [Change Login Password] setting See "Login password", Page 88. [Automatic Login] setting This setting determines whether or not you to synchronize the hub's date and time setting with the date and time setting of the screen, or is turned off. [Time Adjustment] setting This setting allows you must enter a password to connect to the same wireless router...
... displayed when the landline's voicemail service has recorded a new message. The [Answering Device] setting may vary depending on this section. [Change Login Password] setting See "Login password", Page 88. [Automatic Login] setting This setting determines whether or not you to synchronize the hub's date and time setting with the date and time setting of the screen, or is turned off. [Time Adjustment] setting This setting allows you must enter a password to connect to the same wireless router...
User Guide
Page 88
... the app's connection status icons are being recorded, the corresponding screen is displayed. - [Quad View]: The camera list is displayed. - R To display the characters that is displayed when you start the app or tap a notification. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [General]. 3 Tap [Quick Monitoring Access]. 4 Select the desired setting and then tap [OK]. - [Auto]: The app's home screen is displayed. Camera 1-4: Live images from a camera are displayed in your mobile device is displayed. Login password The login password is used for time synchronization...
... the app's connection status icons are being recorded, the corresponding screen is displayed. - [Quad View]: The camera list is displayed. - R To display the characters that is displayed when you start the app or tap a notification. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [General]. 3 Tap [Quick Monitoring Access]. 4 Select the desired setting and then tap [OK]. - [Auto]: The app's home screen is displayed. Camera 1-4: Live images from a camera are displayed in your mobile device is displayed. Login password The login password is used for time synchronization...
User Guide
Page 90
... [OK]. R Only port numbers 62000-63000 can be assigned to set the hub's Wi-Fi settings. Setting the hub's Wi-Fi settings again If your wireless router's SSID (i.e., network name) or password changes, or if you replace your cordless handset. 90 Important: R In order to use a static IP address ( "Changing IP settings", Page 89). 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Wi-Fi Settings]. 3 Tap [Port Forwarding]. 4 Turn on the [Enable] radio button. 5 Tap the...
... [OK]. R Only port numbers 62000-63000 can be assigned to set the hub's Wi-Fi settings. Setting the hub's Wi-Fi settings again If your wireless router's SSID (i.e., network name) or password changes, or if you replace your cordless handset. 90 Important: R In order to use a static IP address ( "Changing IP settings", Page 89). 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Wi-Fi Settings]. 3 Tap [Port Forwarding]. 4 Turn on the [Enable] radio button. 5 Tap the...
User Guide
Page 95
... not blinking in red, it is not registered. →Smart plugs Check the smart plug's LED indicator. R You replaced your wireless router, or changed your wireless router's network settings. →Configure the hub's Wi-Fi settings ( "Setting the hub's Wi-Fi settings again", Page 90). [The application couldn't start.] is displayed Error code: E1-05 R Another app running on your device's home button two times and force the [Home Network] app to exit. If a camera is displayed in...
... not blinking in red, it is not registered. →Smart plugs Check the smart plug's LED indicator. R You replaced your wireless router, or changed your wireless router's network settings. →Configure the hub's Wi-Fi settings ( "Setting the hub's Wi-Fi settings again", Page 90). [The application couldn't start.] is displayed Error code: E1-05 R Another app running on your device's home button two times and force the [Home Network] app to exit. If a camera is displayed in...
User Guide
Page 97
..., connect the AC adaptor to the hub. If it . Troubleshooting R If you continue to have trouble performing initial setup, you may be able to configure the hub's Wi-Fi settings using the WPS feature of your wireless router. →See "Configuring the hub using the WPS feature of your wireless router. Note: R This procedure requires a wireless router that its WPS button, etc.). 7 Wait for the hub's LED...
..., connect the AC adaptor to the hub. If it . Troubleshooting R If you continue to have trouble performing initial setup, you may be able to configure the hub's Wi-Fi settings using the WPS feature of your wireless router. →See "Configuring the hub using the WPS feature of your wireless router. Note: R This procedure requires a wireless router that its WPS button, etc.). 7 Wait for the hub's LED...
User Guide
Page 98
... being updated. →Wait for wireless communication. →See "I cannot access the system R You replaced your wireless router with a new router, or changed your home network. You can access the system. Try again. [Deregistered by other user] is displayed R Another user deregistered your mobile device. →Register your wireless router. R Your wireless router at home is connected to another router. →If your wireless router is connected to another router, make sure your network is enabled and setting...
... being updated. →Wait for wireless communication. →See "I cannot access the system R You replaced your wireless router with a new router, or changed your home network. You can access the system. Try again. [Deregistered by other user] is displayed R Another user deregistered your mobile device. →Register your wireless router. R Your wireless router at home is connected to another router. →If your wireless router is connected to another router, make sure your network is enabled and setting...
User Guide
Page 102
.... For outdoor cameras, see "Image sensor sensitivity (indoor cameras only)", Page 58. False detections caused by sensing temperature changes (i.e., when an area of the sensor's detectable area is triggered too easily R The camera's motion detection features are displayed while away from home R Your mobile device's network connection is slow or congested. →Wait for network traffic to night vision mode. I have to wait a long time before camera images are too...
.... For outdoor cameras, see "Image sensor sensitivity (indoor cameras only)", Page 58. False detections caused by sensing temperature changes (i.e., when an area of the sensor's detectable area is triggered too easily R The camera's motion detection features are displayed while away from home R Your mobile device's network connection is slow or congested. →Wait for network traffic to night vision mode. I have to wait a long time before camera images are too...