FAQs
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.... The Hub connect each device - Possible causes: - Your wireless router is not turned or is Arm: At Home, Arm: Away and Disarm? The SSID (wireless network name), security type, or password assigned to the wireless router has been changed to the operating instructions included with this feature is turned off. - If your mobile device's Wi-Fi settings. The Hub's network settings are incorrect. Reset the Hub's network settings and configure the network settings again. -
.... The Hub connect each device - Possible causes: - Your wireless router is not turned or is Arm: At Home, Arm: Away and Disarm? The SSID (wireless network name), security type, or password assigned to the wireless router has been changed to the operating instructions included with this feature is turned off. - If your mobile device's Wi-Fi settings. The Hub's network settings are incorrect. Reset the Hub's network settings and configure the network settings again. -
FAQs
Page 7
... support UPnP feature. [*1] Possible solutions: Enable UPnP setting of your home Wi -Fi router settings. If your home Wi-Fi router do not know how to update the firmware on your home Wi -Fi router, contact your browser (Internet Explorer or Mozilla Firefox ) address bar. In order to access your home Wi-Fi router it requires the IP address of your home Wi-Fi router settings to login into your home Wi-Fi router, User ID and Password...
... support UPnP feature. [*1] Possible solutions: Enable UPnP setting of your home Wi -Fi router settings. If your home Wi-Fi router do not know how to update the firmware on your home Wi -Fi router, contact your browser (Internet Explorer or Mozilla Firefox ) address bar. In order to access your home Wi-Fi router it requires the IP address of your home Wi-Fi router settings to login into your home Wi-Fi router, User ID and Password...
FAQs
Page 13
... is the default setting of the micro SD card in use" displayed? App store OR Android: https://play iOS - You can record up to 4 cameras. Yes. To reset the password your mobile devices using the Home Network APP . When connected to home Wi-Fi, 4 mobile devices can view the camera at a time when connected to the home Wi-Fi network. 3) Only one mobile device can view the camera at the same time? Select [Change Login Password] 1) Another user (i.e., mobile...
... is the default setting of the micro SD card in use" displayed? App store OR Android: https://play iOS - You can record up to 4 cameras. Yes. To reset the password your mobile devices using the Home Network APP . When connected to home Wi-Fi, 4 mobile devices can view the camera at a time when connected to the home Wi-Fi network. 3) Only one mobile device can view the camera at the same time? Select [Change Login Password] 1) Another user (i.e., mobile...
FAQs
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..., model KX -HNH100. When you add the Hub's MAC address to use MAC address filtering, make sure you change the mode to short, re -record a longer greeting. 14 Tap [Reset Hub]. 3. The recording time is configured to use the alarm and silent mode? Change the setting. - The date and time is not disarmed within the entry delay time. - Confirm the password and try again. • If your wireless router is set to use a hexadecimal password, enter the correct password using numbers...
..., model KX -HNH100. When you add the Hub's MAC address to use MAC address filtering, make sure you change the mode to short, re -record a longer greeting. 14 Tap [Reset Hub]. 3. The recording time is configured to use the alarm and silent mode? Change the setting. - The date and time is not disarmed within the entry delay time. - Confirm the password and try again. • If your wireless router is set to use a hexadecimal password, enter the correct password using numbers...
FAQs
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... if I reset the KXHNB600 Network setting from the telephone handset KX-HNH100? What is the length of the Hub? E25 How do not unplug the Hub or turn off your mobile device. Press [MENU # 7 3 0] 2. Wait until the LED turns off ? If your Panasonic Home Monitoring System How can I update the software of the AC adapter cable? Try initial setup again. Once you want to the default settings. E26...
... if I reset the KXHNB600 Network setting from the telephone handset KX-HNH100? What is the length of the Hub? E25 How do not unplug the Hub or turn off your mobile device. Press [MENU # 7 3 0] 2. Wait until the LED turns off ? If your Panasonic Home Monitoring System How can I update the software of the AC adapter cable? Try initial setup again. Once you want to the default settings. E26...
FAQs
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... connected to the same wireless network. • This product may be used in which this case, the date and time setting will blink quickly in the product and remove the microSD card. http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/29478/kw/29478 Take appropriate measures to avoid the following security breaches when using this product - If you enable the product's auto login feature, enable...
... connected to the same wireless network. • This product may be used in which this case, the date and time setting will blink quickly in the product and remove the microSD card. http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/29478/kw/29478 Take appropriate measures to avoid the following security breaches when using this product - If you enable the product's auto login feature, enable...
FAQs
Page 31
... the camera work during a power failure? F42 Instructional Video - http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/31995/kw/31995 Indicator Off Green Lit Green blinking Red Red Blinking Red, Blinking quickly Amber blinking Status No power or LED indicator is turned off Normal operation Registration mode Motion detection feature was triggered Live images are being viewed or recorded Camera is the camera's LED indicator blinking quickly in the iOS settings. 1. http://eng-ca.faq.panasonic.com/app/answers...
... the camera work during a power failure? F42 Instructional Video - http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/31995/kw/31995 Indicator Off Green Lit Green blinking Red Red Blinking Red, Blinking quickly Amber blinking Status No power or LED indicator is turned off Normal operation Registration mode Motion detection feature was triggered Live images are being viewed or recorded Camera is the camera's LED indicator blinking quickly in the iOS settings. 1. http://eng-ca.faq.panasonic.com/app/answers...
FAQs
Page 41
... indicator mean when a The Smart Plug's LED indicator will blink quickly in ARM mode the window/door sensor not I4 receivWehdy? Make sure the system's status notification features are enabled in Arm settings (AWAY and ANtotHifoicmaeti)ons triggered by Window/Door sensor are received only in Notification settings - Magnet unit: Approx. 8 g (0.02 lb.) I8 What is app. It KX-HNS101 sensor do the different...
... indicator mean when a The Smart Plug's LED indicator will blink quickly in ARM mode the window/door sensor not I4 receivWehdy? Make sure the system's status notification features are enabled in Arm settings (AWAY and ANtotHifoicmaeti)ons triggered by Window/Door sensor are received only in Notification settings - Magnet unit: Approx. 8 g (0.02 lb.) I8 What is app. It KX-HNS101 sensor do the different...
User Guide
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... your mobile device can connect to enter your wireless router's password, enter the password that is blinking quickly in green, you have installed the [Home Network] app on this screen. When prompted to your mobile device - R The end-user license agreement is displayed the first time you enter the wrong password, [Setup failed.] is lit in yellow. 4 Change your mobile device's [Settings] app, tap [Wi-Fi], select "KX-HNB600_Panasonic", enter "00000000...
... your mobile device can connect to enter your wireless router's password, enter the password that is blinking quickly in green, you have installed the [Home Network] app on this screen. When prompted to your mobile device - R The end-user license agreement is displayed the first time you enter the wrong password, [Setup failed.] is lit in yellow. 4 Change your mobile device's [Settings] app, tap [Wi-Fi], select "KX-HNB600_Panasonic", enter "00000000...
User Guide
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... "Displaying the options menu", Page 30). 5 Tap [Delete Selected Items]. 6 Select the phone numbers that you want the devices to do you want to change the arm mode or cancel an alert. Motion lights: turn on or flash 42 You can configure smart control settings by creating "scenarios". Note: R The alarm system PIN is required when using certain devices to change the PIN. 1 From the [Home Network] app home screen...
... "Displaying the options menu", Page 30). 5 Tap [Delete Selected Items]. 6 Select the phone numbers that you want the devices to do you want to change the arm mode or cancel an alert. Motion lights: turn on or flash 42 You can configure smart control settings by creating "scenarios". Note: R The alarm system PIN is required when using certain devices to change the PIN. 1 From the [Home Network] app home screen...
User Guide
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... be converted according to the hub's phone number conversion settings (see "Displaying the options menu", Page 30). 68 Tap [Close] when finished. Blocking specific phone numbers 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Telephone Settings]. 3 Tap [Call Block]. 4 Tap [Block a Single Number]. 5 Open the options menu (see "Phone numbers with country codes", Page 73). R The contact is received from certain people. Tap [Add to list] to select another contact...
... be converted according to the hub's phone number conversion settings (see "Displaying the options menu", Page 30). 68 Tap [Close] when finished. Blocking specific phone numbers 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Telephone Settings]. 3 Tap [Call Block]. 4 Tap [Block a Single Number]. 5 Open the options menu (see "Phone numbers with country codes", Page 73). R The contact is received from certain people. Tap [Add to list] to select another contact...
User Guide
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... is an automatic answering service that mobile device. KX-HNB600HM Caller ID support The hub is available for details. Voicemail support Voicemail is connected to receive caller information provided from your landline phone service provider. Contact your service provider, not by the answering system ( "Answering system features (overview)", Page 75). Using the app 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Telephone Settings]. 3 Tap [Country / Region...
... is an automatic answering service that mobile device. KX-HNB600HM Caller ID support The hub is available for details. Voicemail support Voicemail is connected to receive caller information provided from your landline phone service provider. Contact your service provider, not by the answering system ( "Answering system features (overview)", Page 75). Using the app 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Telephone Settings]. 3 Tap [Country / Region...
User Guide
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... displayed. - [Quad View]: The camera list is displayed. If a sensor was triggered or images from home. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [General]. 3 Tap [Change Login Password]. 4 Enter the desired password and then tap [OK]. Note: R If you start the app or tap a notification. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [General]. 3 Tap [Quick Monitoring Access]. 4 Select the desired setting and then tap [OK]. - [Auto]: The app's home screen is displayed. [App Version] information Information about the [Home Network] app installed...
... displayed. - [Quad View]: The camera list is displayed. If a sensor was triggered or images from home. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [General]. 3 Tap [Change Login Password]. 4 Enter the desired password and then tap [OK]. Note: R If you start the app or tap a notification. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [General]. 3 Tap [Quick Monitoring Access]. 4 Select the desired setting and then tap [OK]. - [Auto]: The app's home screen is displayed. [App Version] information Information about the [Home Network] app installed...
User Guide
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... enter the desired port number. it can use a static IP address ( "Changing IP settings", Page 89). 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Wi-Fi Settings]. 3 Tap [Port Forwarding]. 4 Turn on the [Enable] radio button. 5 Tap the field next to . [Port Forwarding] settings These settings are only required if you are at home, the app may connect to the hub over the network. Important: R In order to use at the top of wireless routers that you...
... enter the desired port number. it can use a static IP address ( "Changing IP settings", Page 89). 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Wi-Fi Settings]. 3 Tap [Port Forwarding]. 4 Turn on the [Enable] radio button. 5 Tap the field next to . [Port Forwarding] settings These settings are only required if you are at home, the app may connect to the hub over the network. Important: R In order to use at the top of wireless routers that you...
User Guide
Page 95
... the network.] is displayed Error code: E1-02 R Your mobile device's Wi-Fi feature is turned off. →Turn it on or off ; R You replaced your wireless router, or changed your wireless router are turned on and functioning. [Not connected] is displayed Error code: E2-01 R There are not ( "Registering devices", Page 83). →Cameras Check the camera list ( "Viewing the camera list", Page 50). If the sensor's LED indicator lights in red...
... the network.] is displayed Error code: E1-02 R Your mobile device's Wi-Fi feature is turned off. →Turn it on or off ; R You replaced your wireless router, or changed your wireless router are turned on and functioning. [Not connected] is displayed Error code: E2-01 R There are not ( "Registering devices", Page 83). →Cameras Check the camera list ( "Viewing the camera list", Page 50). If the sensor's LED indicator lights in red...
User Guide
Page 96
... your wireless router's password, enter the password that can access the router. →The hub's MAC address is displayed while performing initial setup. Configure your wireless router's port forwarding feature to forward ports 62000-63000 to use stealth mode, temporarily disable stealth mode while performing initial setup. R If you have never been able to access the system while away from home), and then try again. [Communication error] is displayed Error code: E5-06 R The Wi-Fi connection between...
... your wireless router's password, enter the password that can access the router. →The hub's MAC address is displayed while performing initial setup. Configure your wireless router's port forwarding feature to forward ports 62000-63000 to use stealth mode, temporarily disable stealth mode while performing initial setup. R If you have never been able to access the system while away from home), and then try again. [Communication error] is displayed Error code: E5-06 R The Wi-Fi connection between...
User Guide
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...-Fi SETUP button on , and locate its WPS button before beginning this mobile device is connected to the same Wi-Fi Home Network as the hub.] is displayed R While away from home (i.e., while your mobile device was not connected to the same wireless router as a sensor detection or a landline call being received, interrupted the current operation. →Wait and try again later. [This setting is...
...-Fi SETUP button on , and locate its WPS button before beginning this mobile device is connected to the same Wi-Fi Home Network as the hub.] is displayed R While away from home (i.e., while your mobile device was not connected to the same wireless router as a sensor detection or a landline call being received, interrupted the current operation. →Wait and try again later. [This setting is...
User Guide
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... to a power outlet. I cannot access the system R You replaced your wireless router with a new router, or changed your mobile network service provider's wireless network (3G, 4G, etc.). R The hub's firmware is being updated. →Wait for the firmware update to finish and then try again. [Failed] is displayed R An error occurred while configuring the hub. →Check all connections and try again. [Setup failed.] is displayed R An error occurred while configuring the hub...
... to a power outlet. I cannot access the system R You replaced your wireless router with a new router, or changed your mobile network service provider's wireless network (3G, 4G, etc.). R The hub's firmware is being updated. →Wait for the firmware update to finish and then try again. [Failed] is displayed R An error occurred while configuring the hub. →Check all connections and try again. [Setup failed.] is displayed R An error occurred while configuring the hub...
User Guide
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... to night vision mode. Camera images are too sensitive. →Reduce the sensitivity of the sensor's detectable area is lit by sunlight or halogen lights, black areas of the camera's image changes brightness). The camera's sensor is triggered too easily R The camera's motion detection features are not displayed at night, the camera automatically switches to the environment. →Review the information in a different location or position. For outdoor cameras, see "Image sensor...
... to night vision mode. Camera images are too sensitive. →Reduce the sensitivity of the sensor's detectable area is lit by sunlight or halogen lights, black areas of the camera's image changes brightness). The camera's sensor is triggered too easily R The camera's motion detection features are not displayed at night, the camera automatically switches to the environment. →Review the information in a different location or position. For outdoor cameras, see "Image sensor...
Operating Manual
Page 2
... system 4 For your safety 4 Important safety instructions ......5 For best performance 5 Other information 6 Setup Part names and functions ..........7 Touchpanel buttons 7 LED indicator 8 Setup overview 8 Registering the keypad 8 Confirming the usage area ........9 Installation 10 Appendix Using the keypad 15 Features available when using the [Home Network] app 15 Accessing the User's Guide ....15 Specifications 16 FCC and other information ......17 Customer services 18 Limited Warranty (ONLY FOR U.S.A 19 2 HNK101_...
... system 4 For your safety 4 Important safety instructions ......5 For best performance 5 Other information 6 Setup Part names and functions ..........7 Touchpanel buttons 7 LED indicator 8 Setup overview 8 Registering the keypad 8 Confirming the usage area ........9 Installation 10 Appendix Using the keypad 15 Features available when using the [Home Network] app 15 Accessing the User's Guide ....15 Specifications 16 FCC and other information ......17 Customer services 18 Limited Warranty (ONLY FOR U.S.A 19 2 HNK101_...