User Guide
Page 3
...(Function Buttons 33 Installing the Battery (Optional 36 Removing the Battery 38 Charging the Battery 39 Stopping the Charge Process 39 Tips on Using the Battery 40 Page iii Using the Printer 6 Printing Solutions 6 Driver Installation 7 CD Install...7 Manual Install 8 Accessing Advanced Software Settings 8 Text Mode...8 Density Modes 9 2-ply Mode...9 Form Feed Modes 9 Selecting Media...10 Cut Sheet Paper 10 Non-Perforated Roll Paper 10 Perforated Roll Paper 11 Windows Advanced Features Using PocketJet 3 Utility (Configuration Utility)....... 11 Windows-Specific Operating System...
...(Function Buttons 33 Installing the Battery (Optional 36 Removing the Battery 38 Charging the Battery 39 Stopping the Charge Process 39 Tips on Using the Battery 40 Page iii Using the Printer 6 Printing Solutions 6 Driver Installation 7 CD Install...7 Manual Install 8 Accessing Advanced Software Settings 8 Text Mode...8 Density Modes 9 2-ply Mode...9 Form Feed Modes 9 Selecting Media...10 Cut Sheet Paper 10 Non-Perforated Roll Paper 10 Perforated Roll Paper 11 Windows Advanced Features Using PocketJet 3 Utility (Configuration Utility)....... 11 Windows-Specific Operating System...
User Guide
Page 4
... Using Paper 41 Inserting Paper...41 Use Brother Genuine Thermal paper 42 Usage and Handling Instructions 42 Clearing a Paper Jam 43 Method 1...43 Method 2...43 Chapter 4 - Reference 51 Indicator Lights...51 Indicator Light Table 51 Indicator Light Warnings 52 Self-Test Feature 54 Chapter 6 - Troubleshooting 55 Overview...55 Paper Problems...56 Printed Image Problems 56 Pages Don't Print 59 Pages Are Partially Printed 59 Chapter 7 - Chapter 3 - Maintaining the Printer 45 Cleaning the Print Head 45 Cleaning the Platen Roller 47 Cleaning...
... Using Paper 41 Inserting Paper...41 Use Brother Genuine Thermal paper 42 Usage and Handling Instructions 42 Clearing a Paper Jam 43 Method 1...43 Method 2...43 Chapter 4 - Reference 51 Indicator Lights...51 Indicator Light Table 51 Indicator Light Warnings 52 Self-Test Feature 54 Chapter 6 - Troubleshooting 55 Overview...55 Paper Problems...56 Printed Image Problems 56 Pages Don't Print 59 Pages Are Partially Printed 59 Chapter 7 - Chapter 3 - Maintaining the Printer 45 Cleaning the Print Head 45 Cleaning the Platen Roller 47 Cleaning...
User Guide
Page 16
...; DATA light is steady green: Unprinted data is in the printer buffer or a command has been received from the computer. • DATA light is blinking green: Printer is receiving data. • ERROR light is steady or blinking in more common indications follow: • POWER light is steady green: The printer is operating on external power. • POWER light is red or orange: The printer is explained in any color (except when sending new flash code...
...; DATA light is steady green: Unprinted data is in the printer buffer or a command has been received from the computer. • DATA light is blinking green: Printer is receiving data. • ERROR light is steady or blinking in more common indications follow: • POWER light is steady green: The printer is operating on external power. • POWER light is red or orange: The printer is explained in any color (except when sending new flash code...
User Guide
Page 18
... installed on -screen instructions to use the manual install procedure below . Click "Finish" to close the CD or click "browse" to install. 4. Page 7 CD Install 1. Select the install item you are going to install the software. Using a Bluetooth Interface - Insert the CD in your PC's CD drive. 2. Driver Installation NOTE: Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you accidentally do so, cancel the "New...
... installed on -screen instructions to use the manual install procedure below . Click "Finish" to close the CD or click "browse" to install. 4. Page 7 CD Install 1. Select the install item you are going to install the software. Using a Bluetooth Interface - Insert the CD in your PC's CD drive. 2. Driver Installation NOTE: Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you accidentally do so, cancel the "New...
User Guide
Page 19
... printer driver because of usage for your printer. 6. Close the Control Panel. 6. Page 8 Select Printers and Faxes. 3. The choice is WYSIWYG - In Text Mode, the Printers will provide helpful hints. Browse the CD to your printer model. 3. For Windows, "PJ3-Install-2KXP.exe", "PJ3-Install-Vista32.exe" or "PJ3-Install-VistaXP64.exe" according to find the proper operating system folder (for more information. Right-click on -screen instructions. Accessing Advanced Software Settings...
... printer driver because of usage for your printer. 6. Close the Control Panel. 6. Page 8 Select Printers and Faxes. 3. The choice is WYSIWYG - In Text Mode, the Printers will provide helpful hints. Browse the CD to your printer model. 3. For Windows, "PJ3-Install-2KXP.exe", "PJ3-Install-Vista32.exe" or "PJ3-Install-VistaXP64.exe" according to find the proper operating system folder (for more information. Right-click on -screen instructions. Accessing Advanced Software Settings...
User Guide
Page 20
... default (medium), and 10 is the darkest. 2-ply Mode For special applications where 2-ply paper is needed, this with perforated paper. • No Feed Mode - this with cut sheet paper • End of a job to match your application. Operating System Considerations The following options. • Fixed Page Mode - In Windows XP / 2000 Professional, permanently change the advanced features using "Start:Control Panel:Printers: Brother PJ-522: Printing Preferences: Advanced or the settings...
... default (medium), and 10 is the darkest. 2-ply Mode For special applications where 2-ply paper is needed, this with perforated paper. • No Feed Mode - this with cut sheet paper • End of a job to match your application. Operating System Considerations The following options. • Fixed Page Mode - In Windows XP / 2000 Professional, permanently change the advanced features using "Start:Control Panel:Printers: Brother PJ-522: Printing Preferences: Advanced or the settings...
User Guide
Page 21
... Advanced Features Setup using the Control Panel method instead of the application software's Print Setup in Windows Vista / XP / 2000 Professional drivers) 1. On a PocketJet 3, this mode except to "Cutsheet". This provides for each case below, be sure that will include the entire printed image. 3. Check to be sure to set the Paper Type to have between the final printed line and the end of lines per page. Select the appropriate paper size (Letter...
... Advanced Features Setup using the Control Panel method instead of the application software's Print Setup in Windows Vista / XP / 2000 Professional drivers) 1. On a PocketJet 3, this mode except to "Cutsheet". This provides for each case below, be sure that will include the entire printed image. 3. Check to be sure to set the Paper Type to have between the final printed line and the end of lines per page. Select the appropriate paper size (Letter...
User Guide
Page 22
... printer properties control panel. This setting causes a dialog to be accessed through Windows by using perforated paper compared to select User Defined Paper Size. This way you are not limited to "Perforated Roll." D. Windows Advanced Features Using PocketJet 3 Utility (Configuration Utility) § Auto-On § Auto-Off § Pre-feed These features can be displayed before EVERY printed page, including the first one of Page" mode. 2. Select "End of these sizes, use the Advanced Features setup...
... printer properties control panel. This setting causes a dialog to be accessed through Windows by using perforated paper compared to select User Defined Paper Size. This way you are not limited to "Perforated Roll." D. Windows Advanced Features Using PocketJet 3 Utility (Configuration Utility) § Auto-On § Auto-Off § Pre-feed These features can be displayed before EVERY printed page, including the first one of Page" mode. 2. Select "End of these sizes, use the Advanced Features setup...
User Guide
Page 25
... adapter to the instructions supplied with your PocketJet3 Bluetooth printer to set properly to send data via its infrared port, make sure the two infrared ports are aligned toward each other, and proceed to print. Via Infrared (IrDA) If a USB cable is not connected to the PocketJet printer when it is turned on PIN setting in "Bluetooth Menu", page 19. Page 14 Make sure your computer is necessary using a PIN code, use the PocketJet Utility that accompanies...
... adapter to the instructions supplied with your PocketJet3 Bluetooth printer to set properly to send data via its infrared port, make sure the two infrared ports are aligned toward each other, and proceed to print. Via Infrared (IrDA) If a USB cable is not connected to the PocketJet printer when it is turned on PIN setting in "Bluetooth Menu", page 19. Page 14 Make sure your computer is necessary using a PIN code, use the PocketJet Utility that accompanies...
User Guide
Page 28
... CD into the :\ \Config folder, and then double-click the PJ3CONFIGSETUP.EXE (or PJ3PLUSCONFIGSETUP.EXE), and follow the onscreen instructions to install drivers for custom installations if needed. This can be used to access advanced printer settings for Windows Vista, XP, 2000 Professional, you are using the CD Installation program to complete the installation (See "Driver Installation", page 7). On § Auto- The Configuration Utility can be configured. PocketJet Configuration Utility The CD supplied...
... CD into the :\ \Config folder, and then double-click the PJ3CONFIGSETUP.EXE (or PJ3PLUSCONFIGSETUP.EXE), and follow the onscreen instructions to install drivers for custom installations if needed. This can be used to access advanced printer settings for Windows Vista, XP, 2000 Professional, you are using the CD Installation program to complete the installation (See "Driver Installation", page 7). On § Auto- The Configuration Utility can be configured. PocketJet Configuration Utility The CD supplied...
User Guide
Page 32
... application requires a PIN code, the factory default password is "default" (case sensitive). You may create a new code at any time by using the Bluetooth port. Page 21 When you may enter from 1 to Your Computer" on page 13 for information on physical connections between your computer and your PocketJet Bluetooth printer. Please refer to "Connecting to 16 alphanumeric characters for your printer will be programmed using the Configuration Utility. Click on...
... application requires a PIN code, the factory default password is "default" (case sensitive). You may create a new code at any time by using the Bluetooth port. Page 21 When you may enter from 1 to Your Computer" on page 13 for information on physical connections between your computer and your PocketJet Bluetooth printer. Please refer to "Connecting to 16 alphanumeric characters for your printer will be programmed using the Configuration Utility. Click on...
User Guide
Page 33
... one that exist for the printer. If using text mode, the following options should be sending simple text data to your connected printer. If the queue lists more than one printer, select the one queue will be displayed. Printer: This selection lists print queues that corresponds to the printer and does not have a Brother-supplied driver available. Paper Size: Page 22 In non-text mode, they will be set by a Windows driver.
... one that exist for the printer. If using text mode, the following options should be sending simple text data to your connected printer. If the queue lists more than one printer, select the one queue will be displayed. Printer: This selection lists print queues that corresponds to the printer and does not have a Brother-supplied driver available. Paper Size: Page 22 In non-text mode, they will be set by a Windows driver.
User Guide
Page 35
... used. 'Fixed Page' mode is used. Auto-On: When external power is applied to a Form Feed command from any source. This can be manually advanced using "high" will place itself in response to the printer, there are three possible actions that using the Main Switch. Page 24 If Auto-On is set to roll paper users who are appropriate depending upon the 'Form Length' and/or 'Paper Size' settings). Different modes are printing...
... used. 'Fixed Page' mode is used. Auto-On: When external power is applied to a Form Feed command from any source. This can be manually advanced using "high" will place itself in response to the printer, there are three possible actions that using the Main Switch. Page 24 If Auto-On is set to roll paper users who are appropriate depending upon the 'Form Length' and/or 'Paper Size' settings). Different modes are printing...
User Guide
Page 36
... mobile installations where access to the Main Switch is difficult or unavailable. Those users will power up as soon as an external power source is connected to the printer. If Auto-On is set to 'Enabled-No Main Switch', the printer will normally advance the paper a short distance. Auto-Off: When the printer is running on pre-printed and perforated roll paper. CR-LF Mode: Page 25 Power must be used to...
... mobile installations where access to the Main Switch is difficult or unavailable. Those users will power up as soon as an external power source is connected to the printer. If Auto-On is set to 'Enabled-No Main Switch', the printer will normally advance the paper a short distance. Auto-Off: When the printer is running on pre-printed and perforated roll paper. CR-LF Mode: Page 25 Power must be used to...
User Guide
Page 56
... light characters. If the problem does not go away after 500 prints or whenever you clean the print head, try a different sheet of the printer. NOTE: If paper is powered on the page. Insert the black cleaning cloth that came with the printer into the printer's paper input slot with the rough black side, which contains the cleaning material, towards the rear of paper or a higher density setting. 1. Press the main switch...
... light characters. If the problem does not go away after 500 prints or whenever you clean the print head, try a different sheet of the printer. NOTE: If paper is powered on the page. Insert the black cleaning cloth that came with the printer into the printer's paper input slot with the rough black side, which contains the cleaning material, towards the rear of paper or a higher density setting. 1. Press the main switch...
User Guide
Page 58
.... Make sure the printer is loaded and detected by the printer when you attempt to initiate Cleaning Mode, a Form Feed will illuminate red. 3. Press the main switch for about two seconds. Insert the black cleaning cloth that came with the rough black side, which contains the cleaning material, towards the front of the printed image, or both. 1. Page 47 Cleaning the Platen Roller Dirt and debris on without paper loaded...
.... Make sure the printer is loaded and detected by the printer when you attempt to initiate Cleaning Mode, a Form Feed will illuminate red. 3. Press the main switch for about two seconds. Insert the black cleaning cloth that came with the rough black side, which contains the cleaning material, towards the front of the printed image, or both. 1. Page 47 Cleaning the Platen Roller Dirt and debris on without paper loaded...
User Guide
Page 65
... print a test page, the printer must not be loaded in problem diagnosis. Insert a piece of Brother Genuine Thermal paper in "Service Mode". Note: Test pages can be used to print a letter-size page test page without connection to an idle state. 4. The test page (See page 34) contains firmware level, image quality, and configuration information. 1. Press the main switch for two seconds and release to assist in the printer. 2. Before calling Technical Support (1-800-543-6144), please attempt to print...
... print a test page, the printer must not be loaded in problem diagnosis. Insert a piece of Brother Genuine Thermal paper in "Service Mode". Note: Test pages can be used to print a letter-size page test page without connection to an idle state. 4. The test page (See page 34) contains firmware level, image quality, and configuration information. 1. Press the main switch for two seconds and release to assist in the printer. 2. Before calling Technical Support (1-800-543-6144), please attempt to print...
User Guide
Page 67
... feed through the printer even though the motor is running If the release cover has been left open, close it . Follow the instructions for "Cleaning the Platen Roller", page 47. If the release cover is out of alignment Make sure you are using the printer driver. Make sure you are using the "Accessing Advanced Software Features", Chapter 2. See page 41, "Inserting Paper". Page 56 Make sure you are loading it is dirty. Printed Image Problems The printed image...
... feed through the printer even though the motor is running If the release cover has been left open, close it . Follow the instructions for "Cleaning the Platen Roller", page 47. If the release cover is out of alignment Make sure you are using the printer driver. Make sure you are using the "Accessing Advanced Software Features", Chapter 2. See page 41, "Inserting Paper". Page 56 Make sure you are loading it is dirty. Printed Image Problems The printed image...
User Guide
Page 68
... print head and platen roller are using Brother Genuine Thermal paper. Follow the instructions in "Cleaning the Print Head", page 45. Try starting the engine if necessary. See Chapter 4, "Maintaining the Printer". See page 16, "Making Prints Lighter or Darker". If using the printer driver. The image has light or white vertical lines Make sure the release cover was not left open , close it completely. Clean the print head. Call technical support. All pages have a black vertical line Clean the print head. Call technical support...
... print head and platen roller are using Brother Genuine Thermal paper. Follow the instructions in "Cleaning the Print Head", page 45. Try starting the engine if necessary. See Chapter 4, "Maintaining the Printer". See page 16, "Making Prints Lighter or Darker". If using the printer driver. The image has light or white vertical lines Make sure the release cover was not left open , close it completely. Clean the print head. Call technical support. All pages have a black vertical line Clean the print head. Call technical support...
User Guide
Page 69
... page as needed . If the application or printer driver has been set to print the same size paper that you are loading into the printer. If the application or printer driver has been set in the software application. Check the interface cable to make sure the correct margins have been set to print a different width paper, the image will not print in the configuration utility and your software application. The side margins are incorrect Check to make...
... page as needed . If the application or printer driver has been set to print the same size paper that you are loading into the printer. If the application or printer driver has been set in the software application. Check the interface cable to make sure the correct margins have been set to print a different width paper, the image will not print in the configuration utility and your software application. The side margins are incorrect Check to make...