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Table of contents Features Camera Security Expandable storage Night mode Getting started Galaxy A10e Galaxy A20 Assemble your device Charge the battery Accessories Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts Set up voicemail Navigation i 1 1 1 1 1 2 3 4 5 6 6 7 7 7 8 9 10 11 SPT_A102U_A205U_EN_UM_TN_SED_061419_FINAL
Table of contents Features Camera Security Expandable storage Night mode Getting started Galaxy A10e Galaxy A20 Assemble your device Charge the battery Accessories Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts Set up voicemail Navigation i 1 1 1 1 1 2 3 4 5 6 6 7 7 7 8 9 10 11 SPT_A102U_A205U_EN_UM_TN_SED_061419_FINAL
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Table of contents Visibility enhancements 125 Hearing enhancements 127 Interaction and dexterity 128 Advanced settings 129 Installed services 130 Other settings 130 Help 130 Manage game features 130 Dual Messenger 130 About phone 131 Learn more 132 Videos 132 Smart Simulator 132 Tips 132 Samsung Care 132 Talk to an agent 132 Legal information 133 Intellectual property 134 Open source software 134 ix
Table of contents Visibility enhancements 125 Hearing enhancements 127 Interaction and dexterity 128 Advanced settings 129 Installed services 130 Other settings 130 Help 130 Manage game features 130 Dual Messenger 130 About phone 131 Learn more 132 Videos 132 Smart Simulator 132 Tips 132 Samsung Care 132 Talk to an agent 132 Legal information 133 Intellectual property 134 Open source software 134 ix
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... a power outlet. Using other charging devices and batteries may void your device. For more information, visit samsung.com/us/support/answer/ANS00076952. This option may only appear after you have connected an accessory to maximize battery life. This usually does not affect the device's lifespan or performance and is featured on the Galaxy A20 only. ◌ From Settings, tap Advanced features > Accessories. 6 Getting started Charge the battery Your device...
... a power outlet. Using other charging devices and batteries may void your device. For more information, visit samsung.com/us/support/answer/ANS00076952. This option may only appear after you have connected an accessory to maximize battery life. This usually does not affect the device's lifespan or performance and is featured on the Galaxy A20 only. ◌ From Settings, tap Advanced features > Accessories. 6 Getting started Charge the battery Your device...
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... device, press and hold the Power key, and tap Power off , press and hold the Power key. • To turn your device on or off. Visit samsung.com/us/support/owners/app/smart-switch to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your device on , the Setup Wizard guides you through the basics of setting up accounts, choose location services, learn more. 1. From Settings, tap Accounts and backup > Smart Switch. 2. Use the device only after it has been repaired...
... device, press and hold the Power key, and tap Power off , press and hold the Power key. • To turn your device on or off. Visit samsung.com/us/support/owners/app/smart-switch to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your device on , the Setup Wizard guides you through the basics of setting up accounts, choose location services, learn more. 1. From Settings, tap Accounts and backup > Smart Switch. 2. Use the device only after it has been repaired...
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..., touch and hold the screen. 2. Getting started Home screen settings Customize your device's orientation is changed from portrait to landscape. • Hide apps: Choose apps to hide from being removed or repositioned. • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. • Quick-open notification panel: Enable this screen to show badges on apps with active notifications. Tap Home screen settings to customize: • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located...
..., touch and hold the screen. 2. Getting started Home screen settings Customize your device's orientation is changed from portrait to landscape. • Hide apps: Choose apps to hide from being removed or repositioned. • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. • Quick-open notification panel: Enable this screen to show badges on apps with active notifications. Tap Home screen settings to customize: • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located...
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... been opened and used today. • Times opened: Tap the Unlocks number to see how many notifications have a timer set to limit usage throughout the day. • Wind down: Enable to turn the screen to grayscale and limit notifications before going to see how many times each app has been opened today. • Notifications received: Tap the Notifications number to bed. • Notifications: Configure notification settings for more information. Visit samsung.com/us/support/owners/app...
... been opened and used today. • Times opened: Tap the Unlocks number to see how many notifications have a timer set to limit usage throughout the day. • Wind down: Enable to turn the screen to grayscale and limit notifications before going to see how many times each app has been opened today. • Notifications received: Tap the Notifications number to bed. • Notifications: Configure notification settings for more information. Visit samsung.com/us/support/owners/app...
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Access tools Assign a category Add an attachment Set text options Devices and software are for reference only. 41 the illustrations you see here are constantly evolving - You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to create notes containing text, images with footnotes, voice recordings, and music. Apps Samsung Notes Use Samsung Notes to learn more. ◌ From Apps, tap Samsung Notes > Create.
Access tools Assign a category Add an attachment Set text options Devices and software are for reference only. 41 the illustrations you see here are constantly evolving - You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to create notes containing text, images with footnotes, voice recordings, and music. Apps Samsung Notes Use Samsung Notes to learn more. ◌ From Apps, tap Samsung Notes > Create.
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... Galaxy A20 only. ◌ From Apps, tap Samsung folder > account. Check the status of your devices by the Samsung warranty; SmartThings, and sign in with your specific needs. Apps SmartThings SmartThings allows you to control, automate, and monitor your home environment through a mobile device to connect multiple devices at once or one device at the dashboard. contact the non-Samsung device manufacturer for support. 43 You can use the app to fit your Samsung...
... Galaxy A20 only. ◌ From Apps, tap Samsung folder > account. Check the status of your devices by the Samsung warranty; SmartThings, and sign in with your specific needs. Apps SmartThings SmartThings allows you to control, automate, and monitor your home environment through a mobile device to connect multiple devices at once or one device at the dashboard. contact the non-Samsung device manufacturer for support. 43 You can use the app to fit your Samsung...
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...; From Settings, tap Advanced features > Direct share, and tap the feature. From Contacts, tap a contact. 2. Call or message a contact You can quickly call or message a contact using various sharing methods and services. 1. Once enabled, your contacts from Favorites, tap Favorite. From Contacts, tap a contact. 2. Tap Add to Favorites to add, change or delete information, or you mark contacts as a favorite. • To remove the contact from within any of information. 1. Tap any app. Apps Edit a contact When editing a contact...
...; From Settings, tap Advanced features > Direct share, and tap the feature. From Contacts, tap a contact. 2. Call or message a contact You can quickly call or message a contact using various sharing methods and services. 1. Once enabled, your contacts from Favorites, tap Favorite. From Contacts, tap a contact. 2. Tap Add to Favorites to add, change or delete information, or you mark contacts as a favorite. • To remove the contact from within any of information. 1. Tap any app. Apps Edit a contact When editing a contact...
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... bar. You can set up speed dials, block numbers, and use another app, your active call screen to use voicemail. Tap the call that contains the information that you exit the call is indicated in the Call log. ◌ From Phone, tap Recents. If the caller is in a call . Save a contact from a recent call Use recent call information to display the Notification panel and tap the call log. Tap Create contact or Update existing. 77 A list of the calls you have dialed, received...
... bar. You can set up speed dials, block numbers, and use another app, your active call screen to use voicemail. Tap the call that contains the information that you exit the call is indicated in the Call log. ◌ From Phone, tap Recents. If the caller is in a call . Save a contact from a recent call Use recent call information to display the Notification panel and tap the call log. Tap Create contact or Update existing. 77 A list of the calls you have dialed, received...
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..., tap Connections > Bluetooth. 2. Tap Advanced for the following options: • Phone name: Change the name of your device for Bluetooth connections. • Received files: View a list of files received using Bluetooth. • Media volume sync: Sync the volume level set on visibility to allow other . 1. Connections > Phone visibility, and then tap to your device visible. Phone visibility Turn on your phone when you unpair from a Bluetooth device When you receive calls through a connected Bluetooth device. • Bluetooth control history: View apps that have used Bluetooth...
..., tap Connections > Bluetooth. 2. Tap Advanced for the following options: • Phone name: Change the name of your device for Bluetooth connections. • Received files: View a list of files received using Bluetooth. • Media volume sync: Sync the volume level set on visibility to allow other . 1. Connections > Phone visibility, and then tap to your device visible. Phone visibility Turn on your phone when you unpair from a Bluetooth device When you receive calls through a connected Bluetooth device. • Bluetooth control history: View apps that have used Bluetooth...
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... the default payment app. • To use this feature. TIP The device that you are transferring to needs to support NFC, and it is used by touching your device. This technology is open apps. • To set another payment app when it needs to a network. Settings NFC and payment Near Field Communication (NFC) allows you to communicate with open instead of your device to share photos, contacts, or other data between NFC-enabled devices. 1.
... the default payment app. • To use this feature. TIP The device that you are transferring to needs to support NFC, and it is used by touching your device. This technology is open apps. • To set another payment app when it needs to a network. Settings NFC and payment Near Field Communication (NFC) allows you to communicate with open instead of your device to share photos, contacts, or other data between NFC-enabled devices. 1.
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... need to connect to a Bluetooth device to choose a music genre. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects > Adapt sound. 2. Tap the sound profile that you . Tap Equalizer to make this option available in the Audio device menu. 100 From Settings, tap Sounds and vibration > Advanced sound settings > Separate app sound. 2. This is customized to customize. Settings Equalizer Choose an audio preset that is featured on the Galaxy A20 only. 1. Separate app sound...
... need to connect to a Bluetooth device to choose a music genre. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects > Adapt sound. 2. Tap the sound profile that you . Tap Equalizer to make this option available in the Audio device menu. 100 From Settings, tap Sounds and vibration > Advanced sound settings > Separate app sound. 2. This is customized to customize. Settings Equalizer Choose an audio preset that is featured on the Galaxy A20 only. 1. Separate app sound...
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... of your device's system resources. To use excessive battery power and clearing unneeded items from memory. • Deleting unnecessary files and closing apps running in the background. • Scanning for options: • Battery usage: View power usage by app and service. • Power mode: Select a power mode to extend battery life. • Usage by apps: View power usage by app today or over the past week. • More options > Settings: Configure advanced battery settings and notifications. 106...
... of your device's system resources. To use excessive battery power and clearing unneeded items from memory. • Deleting unnecessary files and closing apps running in the background. • Scanning for options: • Battery usage: View power usage by app and service. • Power mode: Select a power mode to extend battery life. • Usage by apps: View power usage by app today or over the past week. • More options > Settings: Configure advanced battery settings and notifications. 106...
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...; Play: Tap to -speech for an optional mouse or trackpad (not included). 1. Settings Show keyboard button Show a button on the Navigation bar to -speech Configure your preferred service. Autofill service Save time entering information using autofill services. 1. Tap Autofill service and select your Text-to -speech engine. Pointer speed Configure pointer speed for options: • Preferred engine: Choose either the Samsung or Google Text-to -Speech (TTS) options. Text-to quickly switch...
...; Play: Tap to -speech for an optional mouse or trackpad (not included). 1. Settings Show keyboard button Show a button on the Navigation bar to -speech Configure your preferred service. Autofill service Save time entering information using autofill services. 1. Tap Autofill service and select your Text-to -speech engine. Pointer speed Configure pointer speed for options: • Preferred engine: Choose either the Samsung or Google Text-to -Speech (TTS) options. Text-to quickly switch...
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... mouse button that you can also check for software updates, and if necessary, reset services on your device. ◌ From Settings, tap System updates for the following options: • Download and install: Check for software updates. • Autodownload over Wi-Fi: Download software updates automatically when connected to a Wi-Fi network. • Last update: View information about the last software update. • Update PRL: Download and install the Preferred Roaming List update. 111 Set time: Enter the current time. • Use 24-hour format: Set the format...
... mouse button that you can also check for software updates, and if necessary, reset services on your device. ◌ From Settings, tap System updates for the following options: • Download and install: Check for software updates. • Autodownload over Wi-Fi: Download software updates automatically when connected to a Wi-Fi network. • Last update: View information about the last software update. • Update PRL: Download and install the Preferred Roaming List update. 111 Set time: Enter the current time. • Use 24-hour format: Set the format...
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... clock on the Lock screen. • Roaming clock: Change to digital clocks showing both local and home time zones when roaming. • FaceWidgets: Enable widgets on the Lock screen to get quick access to useful information. • Contact information: Show your contact information, such as your phone number or email address. • Notifications: Select which apps to open from loss or theft by allowing your device to be locked, tracked online, and for security risks and threats. 1. Find My Mobile...
... clock on the Lock screen. • Roaming clock: Change to digital clocks showing both local and home time zones when roaming. • FaceWidgets: Enable widgets on the Lock screen to get quick access to useful information. • Contact information: Show your contact information, such as your phone number or email address. • Notifications: Select which apps to open from loss or theft by allowing your device to be locked, tracked online, and for security risks and threats. 1. Find My Mobile...
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...: Turn on the Galaxy A20 only. From Settings, tap Biometrics and security > Samsung Pass. 2. Tap Add Samsung account and follow the prompts. l Remote unlock: Allow Samsung to store your PIN, pattern, or password, allowing you to unlock and control your device remotely, visit findmymobile.samsung.com. 1. l Send last location: Allow your favorite services with biometric data. Samsung Pass Use Samsung Pass to access your device to send its last location to the Find My Mobile server when the remaining battery charge...
...: Turn on the Galaxy A20 only. From Settings, tap Biometrics and security > Samsung Pass. 2. Tap Add Samsung account and follow the prompts. l Remote unlock: Allow Samsung to store your PIN, pattern, or password, allowing you to unlock and control your device remotely, visit findmymobile.samsung.com. 1. l Send last location: Allow your favorite services with biometric data. Samsung Pass Use Samsung Pass to access your device to send its last location to the Find My Mobile server when the remaining battery charge...
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... data on the feature. You may want to decrypt the memory card if you type them. ◌ From Settings, tap Biometrics and security > Other security settings > Make passwords visible to turn it on as you plan to use it was encrypted by this device. Tap an option to turn on your memory card. Settings Decrypt SD card You can set your device to automatically check for security updates. ◌ From Settings, tap Biometrics and security...
... data on the feature. You may want to decrypt the memory card if you type them. ◌ From Settings, tap Biometrics and security > Other security settings > Make passwords visible to turn it on as you plan to use it was encrypted by this device. Tap an option to turn on your memory card. Settings Decrypt SD card You can set your device to automatically check for security updates. ◌ From Settings, tap Biometrics and security...
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...; Storage type: Select a storage location for the following options: • Trust agents: Allow trusted devices to perform selected actions when connected. - This option is only displayed when a lock screen is turned on. Advanced security settings You can manage the trusted security certificates installed on your device, which prevents access to other certificates you have installed. • User certificates: View user certificates that identify your device. • Install from device storage: Install a new certificate from storage. • Clear credentials: Erase...
...; Storage type: Select a storage location for the following options: • Trust agents: Allow trusted devices to perform selected actions when connected. - This option is only displayed when a lock screen is turned on. Advanced security settings You can manage the trusted security certificates installed on your device, which prevents access to other certificates you have installed. • User certificates: View user certificates that identify your device. • Install from device storage: Install a new certificate from storage. • Clear credentials: Erase...