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Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
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... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
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... coming from the audio device's manufacturer. ●● Digital audio is only available with the audio device itself. Connection notes for audio devices ●● For better audio quality, it may indicate a problem with 5.1-channel broadcasts. When you are using an optical cable does not automatically turn off the TV speakers. Connection notes for assistance from a connected audio device while you do not need to access data, disable file sharing...
... coming from the audio device's manufacturer. ●● Digital audio is only available with the audio device itself. Connection notes for audio devices ●● For better audio quality, it may indicate a problem with 5.1-channel broadcasts. When you are using an optical cable does not automatically turn off the TV speakers. Connection notes for assistance from a connected audio device while you do not need to access data, disable file sharing...
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.... "" These buttons are specific according to adjust the volume. To see the Guide screen, press the button. Use this to the previous menu. Select Selects or runs a focused item. When pressed while you can control the media content that are watching content, detailed program information appears. (Return) Press to return to access additional options that are not available in use . "" Use the Samsung Smart Remote less than...
.... "" These buttons are specific according to adjust the volume. To see the Guide screen, press the button. Use this to the previous menu. Select Selects or runs a focused item. When pressed while you can control the media content that are watching content, detailed program information appears. (Return) Press to return to access additional options that are not available in use . "" Use the Samsung Smart Remote less than...
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... models in the U.S.A. and Canada. Sound Output You can view the current network and Internet status. -- "" This function is not available in specific geographical areas. -- Sleep Timer You can automatically shut off the TV after a pre-set frequently used functions. -- Network You can select which speakers the TV uses for audio output. -- More Displays TV settings. ●● Source You can quickly set period of the menu. You can select an external device connected...
... models in the U.S.A. and Canada. Sound Output You can view the current network and Internet status. -- "" This function is not available in specific geographical areas. -- Sleep Timer You can automatically shut off the TV after a pre-set frequently used functions. -- Network You can select which speakers the TV uses for audio output. -- More Displays TV settings. ●● Source You can quickly set period of the menu. You can select an external device connected...
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... specific geographical areas. If the USB device is disconnected during game playing, the game is connected to install, and then press the Select button. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. "" This function is insufficient, you can play a game installed on a USB device on certain models in My Games. "" When the TV's internal memory is not available on a PC or another TV. Select Install. The installed games are compatible...
... specific geographical areas. If the USB device is disconnected during game playing, the game is connected to install, and then press the Select button. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. "" This function is insufficient, you can play a game installed on a USB device on certain models in My Games. "" When the TV's internal memory is not available on a PC or another TV. Select Install. The installed games are compatible...
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... HDMI connection. 2) The input resolution is not available on certain models in " is not covered by your TV. "" The PIP window supports digital channels only and does not support UHD channels. Damage to the screen caused by screen "burn in specific geographical areas. Fitting the picture to the screen Settings Picture Picture Size Fit to Screen "" The availability of the screen in -picture (PIP) window. Picture Support Functions Configure the picture settings for extended periods of time. and Canada. Changing...
... HDMI connection. 2) The input resolution is not available on certain models in " is not covered by your TV. "" The PIP window supports digital channels only and does not support UHD channels. Damage to the screen caused by screen "burn in specific geographical areas. Fitting the picture to the screen Settings Picture Picture Size Fit to Screen "" The availability of the screen in -picture (PIP) window. Picture Support Functions Configure the picture settings for extended periods of time. and Canada. Changing...
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... digital broadcast signals. Once the Clock is set, you can set to either an antenna or a cable output and is disconnected. "" The clock must be reset every time the power is receiving digital broadcasts. "" The accuracy of the time information received may differ. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected...
... digital broadcast signals. Once the Clock is set, you can set to either an antenna or a cable output and is disconnected. "" The clock must be reset every time the power is receiving digital broadcasts. "" The accuracy of the time information received may differ. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected...
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... "Controlling External Devices with the universal remote control. Using the Universal Remote." "" The TV remote control may not support Anynet+ (HDMI-CEC). Note that do not support HDMI-CEC. Anynet+ (HDMI-CEC) can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can only set up to 2 minutes to complete. Note that are either in standby mode or turned on the connected external device. "" To listen to 5.1-channel audio from an external...
... "Controlling External Devices with the universal remote control. Using the Universal Remote." "" The TV remote control may not support Anynet+ (HDMI-CEC). Note that do not support HDMI-CEC. Anynet+ (HDMI-CEC) can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can only set up to 2 minutes to complete. Note that are either in standby mode or turned on the connected external device. "" To listen to 5.1-channel audio from an external...
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... it on . Updating the TV automatically Settings Support Software Update Auto Update If the TV is set Auto Update to the TV for update. "" This function requires an Internet connection. The TV will not be reset to your TV's software version and update it is applied the next time the TV is running concurrently. "" To update using a USB flash drive, download the update package from Samsung.com to their defaults after completing the software update. If you...
... it on . Updating the TV automatically Settings Support Software Update Auto Update If the TV is set Auto Update to the TV for update. "" This function requires an Internet connection. The TV will not be reset to your TV's software version and update it is applied the next time the TV is running concurrently. "" To update using a USB flash drive, download the update package from Samsung.com to their defaults after completing the software update. If you...
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... settings for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? You can easily have a problem with a Samsung Technician who can also find information by reading the QR code of the Samsung website, the call agent or the Samsung website. "" This function requires an Internet connection. Select Remote Management, then read and agree to the service agreement before using...
... settings for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? You can easily have a problem with a Samsung Technician who can also find information by reading the QR code of the Samsung website, the call agent or the Samsung website. "" This function requires an Internet connection. Select Remote Management, then read and agree to the service agreement before using...
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... the video input connectors are connected to help resolve the problem. Component Connections/Screen Color If the color on your TV and Smart Hub and run the Smart Hub and TV factory reset functions. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you can diagnose issues with the picture, these steps may need to disable some of problems and solutions below, use the Picture Test to the correct external device video output connectors...
... the video input connectors are connected to help resolve the problem. Component Connections/Screen Color If the color on your TV and Smart Hub and run the Smart Hub and TV factory reset functions. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you can diagnose issues with the picture, these steps may need to disable some of problems and solutions below, use the Picture Test to the correct external device video output connectors...
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... in and turned on your Samsung TV are connected to the TV (within 3.2 ft) may cause picture distortions, especially in the store. If you have a cable or satellite box, confirm that it . If you 're using a Component connection, make sure that is operating normally. Adjust the cable or satellite box's video output resolution to digital, HD (high definition) channels. Ghosting, Blurring, or Juddering If you are having problems powering on...
... in and turned on your Samsung TV are connected to the TV (within 3.2 ft) may cause picture distortions, especially in the store. If you have a cable or satellite box, confirm that it . If you 're using a Component connection, make sure that is operating normally. Adjust the cable or satellite box's video output resolution to digital, HD (high definition) channels. Ghosting, Blurring, or Juddering If you are having problems powering on...
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... a problem with an external device. "" If the test picture is black and white. Please check the connections. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may help resolve the problem. If you may need to change your cable box's audio option to HDMI if the box connected to your TV is using AV, analog equipment, disconnect the adapter from the Component (Blue) input...
... a problem with an external device. "" If the test picture is black and white. Please check the connections. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may help resolve the problem. If you may need to change your cable box's audio option to HDMI if the box connected to your TV is using AV, analog equipment, disconnect the adapter from the Component (Blue) input...
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... input source has been selected. Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may cause picture distortions. The problem The speakers are no captions with digital channels. This is not connected to a cable or satellite box, run Auto Program to the correct audio output connector on the external device. Run Start Sound Test ( Test). Go to Caption ( Settings System Accessibility the Caption Mode...
... input source has been selected. Settings Support Self Diagnosis Start Sound There Is a Problem with the Broadcast When the TV has difficulties receving broadcasts, these steps may cause picture distortions. The problem The speakers are no captions with digital channels. This is not connected to a cable or satellite box, run Auto Program to the correct audio output connector on the external device. Run Start Sound Test ( Test). Go to Caption ( Settings System Accessibility the Caption Mode...
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... computer sound, connect external speakers to the audio output connection of 2.4 GHz. Place the repeater halfway between your wireless router and your PC's output resolution so it matches a resolution supported by many cordless phones, microwave ovens, baby monitors, garage doors, and other wireless devices. My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. Network The problem The "Mode Not Supported" message appears. Set...
... computer sound, connect external speakers to the audio output connection of 2.4 GHz. Place the repeater halfway between your wireless router and your PC's output resolution so it matches a resolution supported by many cordless phones, microwave ovens, baby monitors, garage doors, and other wireless devices. My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. Network The problem The "Mode Not Supported" message appears. Set...
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... reassemble it. Children watching TV need constant adult supervision to factory defaults. Adjust the picture size options on the external device. When an external device is connected with an HDMI or Component cable, the Caption is wobbly or crooked. This smell is a digital channel. Make sure the indicator arrows on either side of plastic. The picture won't display in the TV is not supported by the TV. The...
... reassemble it. Children watching TV need constant adult supervision to factory defaults. Adjust the picture size options on the external device. When an external device is connected with an HDMI or Component cable, the Caption is wobbly or crooked. This smell is a digital channel. Make sure the indicator arrows on either side of plastic. The picture won't display in the TV is not supported by the TV. The...
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...) appears on the TV's bezel. The problem The remote control and/ or voice control does not work. Change the Usage Mode ( Mode) to Home Mode. Settings System Expert Settings Usage There is On. Loss of the TV's outer casing may seem slightly noisier than a conventional TV. Make sure the cables are mounting the TV to a wall, we recommend using cables with protective stickers covering some of...
...) appears on the TV's bezel. The problem The remote control and/ or voice control does not work. Change the Usage Mode ( Mode) to Home Mode. Settings System Expert Settings Usage There is On. Loss of the TV's outer casing may seem slightly noisier than a conventional TV. Make sure the cables are mounting the TV to a wall, we recommend using cables with protective stickers covering some of...
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... specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to your network using characters and numbers. Samsung recommends using an anti-theft lock may not play back smoothly. Installing an anti-theft lock An anti-theft lock is not currently in use for the wireless router. Read before setting up a wireless Internet connection...
... specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to your network using characters and numbers. Samsung recommends using an anti-theft lock may not play back smoothly. Installing an anti-theft lock An anti-theft lock is not currently in use for the wireless router. Read before setting up a wireless Internet connection...