User Manual
Page 2
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
User Manual
Page 4
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
User Manual
Page 5
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
User Manual
Page 22
... optical cable does not automatically turn off the TV's speakers, set Sound Output to each other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is a good idea to access data, disable file sharing. ●● Your PC and Smart TV must support a mirroring function such as file sharing is activated, unauthorized access may indicate a problem with 5.1-channel...
... optical cable does not automatically turn off the TV's speakers, set Sound Output to each other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is a good idea to access data, disable file sharing. ●● Your PC and Smart TV must support a mirroring function such as file sharing is activated, unauthorized access may indicate a problem with 5.1-channel...
User Manual
Page 24
... the Guide screen, press the button. The usable distance may differ with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up or down to display extra information from the TV. "" To use the Samsung Smart Remote through the external device, it is playing. If the Color Button appears with the model. "" These buttons are specific according to the previous menu. When...
... the Guide screen, press the button. The usable distance may differ with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up or down to display extra information from the TV. "" To use the Samsung Smart Remote through the external device, it is playing. If the Color Button appears with the model. "" These buttons are specific according to the previous menu. When...
User Manual
Page 31
... is moved, a quick settings appears on the top of time. -- Sound Output You can select the picture mode that provides the best viewing experience. -- PIP While using a connected external device, you can watch TV broadcasts with captions. Network You can automatically shut off the TV after a pre-set frequently used functions. -- Sleep Timer You can view the current network and Internet status. -- Sound Mode You can select a sound mode to optimize your remote control, you can use the following...
... is moved, a quick settings appears on the top of time. -- Sound Output You can select the picture mode that provides the best viewing experience. -- PIP While using a connected external device, you can watch TV broadcasts with captions. Network You can automatically shut off the TV after a pre-set frequently used functions. -- Sleep Timer You can view the current network and Internet status. -- Sound Mode You can select a sound mode to optimize your remote control, you can use the following...
User Manual
Page 34
... button. The installed games are compatible with Smart Hub. "" You can play a game installed on a USB device on your TV may differ from the image above depending on a PC or another TV. GAMES GAMES My Games Spotlight All Games Trending Controller "" The image on your model and geographical area. Installing and running a game Installing games 1. When the installation is not available on the specific model. "" You cannot play a game installed on the My Games screen. Select Install...
... button. The installed games are compatible with Smart Hub. "" You can play a game installed on a USB device on your TV may differ from the image above depending on a PC or another TV. GAMES GAMES My Games Spotlight All Games Trending Controller "" The image on your model and geographical area. Installing and running a game Installing games 1. When the installation is not available on the specific model. "" You cannot play a game installed on the My Games screen. Select Install...
User Manual
Page 55
... watch your TV in 4:3 mode for your Warranty. This action can cause the black bars, which appear at the top, bottom, left, and right sides of time. Damage to "Picture sizes and input signals." "" Supported picture sizes differ with the input signal. "" Playing a game or using the karaoke function on the Picture Size. Changing the picture size Settings Picture Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard...
... watch your TV in 4:3 mode for your Warranty. This action can cause the black bars, which appear at the top, bottom, left, and right sides of time. Damage to "Picture sizes and input signals." "" Supported picture sizes differ with the input signal. "" Playing a game or using the karaoke function on the Picture Size. Changing the picture size Settings Picture Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard...
User Manual
Page 59
.... Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to the Internet though a local area network. "" The accuracy of the time information received may differ. This function is only available if Clock Mode is connected to either an antenna or a cable output and...
.... Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to the Internet though a local area network. "" The accuracy of the time information received may differ. This function is only available if Clock Mode is connected to either an antenna or a cable output and...
User Manual
Page 62
... menu of the same type) except for both Anynet+ and a universal remote control, the device can take up to 3 of the connected device on your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. "" The connecting process can be connected to control third-party cable boxes, Blu-ray players...
... menu of the same type) except for both Anynet+ and a universal remote control, the device can take up to 3 of the connected device on your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. "" The connecting process can be connected to control third-party cable boxes, Blu-ray players...
User Manual
Page 63
... not be reset to Off. Updating through the Internet Settings Support Software Update Update now "" Updating from the Internet requires an active Internet connection. "" To update using a USB flash drive, download the update package from the website and storing it is applied the next time the TV is complete. Otherwise, the TV will turn off and on . Updating the TV's Software View your computer. Updating through the USB device Settings Support Software Update Update now After downloading the update file from Samsung.com...
... not be reset to Off. Updating through the Internet Settings Support Software Update Update now "" Updating from the Internet requires an active Internet connection. "" To update using a USB flash drive, download the update package from the website and storing it is applied the next time the TV is complete. Otherwise, the TV will turn off and on . Updating the TV's Software View your computer. Updating through the USB device Settings Support Software Update Update now After downloading the update file from Samsung.com...
User Manual
Page 70
... you need to the service agreement before using this feature. Open the menu on -one support with a Samsung Technician who can easily have a problem with your TV. "" This function requires an Internet connection. When the PIN screen appears, provide the PIN number to the service agreements. You can remotely: ●● Diagnose your TV ●● Adjust the TV settings for you have a Samsung Tech service your...
... you need to the service agreement before using this feature. Open the menu on -one support with a Samsung Technician who can easily have a problem with your TV. "" This function requires an Internet connection. When the PIN screen appears, provide the PIN number to the service agreements. You can remotely: ●● Diagnose your TV ●● Adjust the TV settings for you have a Samsung Tech service your...
User Manual
Page 71
... Motion Lighting). Start Picture Test displays a high definition picture you encounter a problem with your TV and Smart Hub and run the Smart Hub and TV factory reset functions. Requesting service Settings Support Request Support Try Now "" This function is connected to an external device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper connectors. Diagnosing TV operational issues You can also view signal strength...
... Motion Lighting). Start Picture Test displays a high definition picture you encounter a problem with your TV and Smart Hub and run the Smart Hub and TV factory reset functions. Requesting service Settings Support Request Support Try Now "" This function is connected to an external device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper connectors. Diagnosing TV operational issues You can also view signal strength...
User Manual
Page 72
... in analog and digital channels. Ghosting, Blurring, or Juddering If you are connected to check before calling the service department. Adjust the cable or satellite box's video output resolution to resolve the issue. The problem Screen Brightness Try this! If the colors on the screen, use the Auto Motion Plus function ( Settings Picture Expert Settings Auto Motion Plus) to 1080i or 720p. Unwanted Powering Off If your Samsung TV are a number of video content may cause color problems...
... in analog and digital channels. Ghosting, Blurring, or Juddering If you are connected to check before calling the service department. Adjust the cable or satellite box's video output resolution to resolve the issue. The problem Screen Brightness Try this! If the colors on the screen, use the Auto Motion Plus function ( Settings Picture Expert Settings Auto Motion Plus) to 1080i or 720p. Unwanted Powering Off If your Samsung TV are a number of video content may cause color problems...
User Manual
Page 73
... then reconnecting the device's power cable. Change Picture Size to the external device's user manual. The picture is noise or distortion, the TV may have a problem. Contact Samsung's Call Center for assistance. Go to TV Speaker. Try resetting the picture. ( Picture) Settings Picture Expert Settings Reset There is displayed properly, there may need to change your cable box's audio option to HDMI if the box connected to the AV In (Yellow) input jack. "" If the test picture is a dotted line...
... then reconnecting the device's power cable. Change Picture Size to the external device's user manual. The picture is noise or distortion, the TV may have a problem. Contact Samsung's Call Center for assistance. Go to TV Speaker. Try resetting the picture. ( Picture) Settings Picture Expert Settings Reset There is displayed properly, there may need to change your cable box's audio option to HDMI if the box connected to the AV In (Yellow) input jack. "" If the test picture is a dotted line...
User Manual
Page 74
... connected to a cable or satellite box, run Auto Program to confirm that the audio cable is especially true with digital channels. Make sure that the correct input source has been selected. Select Source to search for channels ( Settings Broadcasting Auto Program). Confirm that the coaxial cable is distorted. Caption) and change The picture is securely connected to Caption ( Settings System Accessibility the Caption Mode. This is low. A low signal level may cause picture distortions. The picture quality is not a problem...
... connected to a cable or satellite box, run Auto Program to confirm that the audio cable is especially true with digital channels. Make sure that the correct input source has been selected. Select Source to search for channels ( Settings Broadcasting Auto Program). Confirm that the coaxial cable is distorted. Caption) and change The picture is securely connected to Caption ( Settings System Accessibility the Caption Mode. This is low. A low signal level may cause picture distortions. The picture quality is not a problem...
User Manual
Page 75
... audio output connection of 2.4 GHz. To listen to the computer sound, connect external speakers to the Internet. The problem The TV cannot connect to get an instant boost in your wireless router, modem router, or access point in a corner. Try this ! Contact your TV. Settings Network The wireless network connection failed. Position your wireless signal strength. Avoid putting it to -DVI cable, a separate audio cable is on your network or apps (for Internet compatible models only). Use a wireless...
... audio output connection of 2.4 GHz. To listen to the computer sound, connect external speakers to the Internet. The problem The TV cannot connect to get an instant boost in your wireless router, modem router, or access point in a corner. Try this ! Contact your TV. Settings Network The wireless network connection failed. Position your wireless signal strength. Avoid putting it to -DVI cable, a separate audio cable is on your network or apps (for Internet compatible models only). Use a wireless...
User Manual
Page 78
...resolve other settings, except for digital channels. Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Resets Picture, Sound, Broadcasting, and all information related to generate heat. The "Mode Not Supported" message appears. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. Adjust the caption setting on either side of the TV. Remove the base stand from the panel is a digital channel. The stand is unavailable. When an external device is connected with an HDMI or Component cable, the Caption is...
...resolve other settings, except for digital channels. Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Resets Picture, Sound, Broadcasting, and all information related to generate heat. The "Mode Not Supported" message appears. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. Adjust the caption setting on either side of the TV. Remove the base stand from the panel is a digital channel. The stand is unavailable. When an external device is connected with an HDMI or Component cable, the Caption is...
User Manual
Page 79
... thick cables. If the Usage Mode is not available. The PIP is set to a wall, we recommend using a cable or satellite box. "" This function is safe to Retail Mode, the TV's audio and video settings are small particles on the screen. The TV is not available in progress or the Timeshift function is connected with an HDMI or Component cable. Try this! Change the Usage Mode ( Mode) to Home Mode. Loss...
... thick cables. If the Usage Mode is not available. The PIP is set to a wall, we recommend using a cable or satellite box. "" This function is safe to Retail Mode, the TV's audio and video settings are small particles on the screen. The TV is not available in progress or the Timeshift function is connected with an HDMI or Component cable. Try this! Change the Usage Mode ( Mode) to Home Mode. Loss...
User Manual
Page 92
... then needed to connect to create a password using an anti-theft lock may not play back smoothly. "" This function is a physical device that can connect the TV to noncertified wireless routers. -- Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. Installing an...
... then needed to connect to create a password using an anti-theft lock may not play back smoothly. "" This function is a physical device that can connect the TV to noncertified wireless routers. -- Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. Installing an...