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Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
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... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
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... a problem with 5.1-channel broadcasts. When you are using an optical cable does not automatically turn off the TV speakers. Connection notes for audio devices ●● For better audio quality, it may not be supported due to the network's configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/ Optical. ●...
... a problem with 5.1-channel broadcasts. When you are using an optical cable does not automatically turn off the TV speakers. Connection notes for audio devices ●● For better audio quality, it may not be supported due to the network's configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/ Optical. ●...
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... "Controlling External Devices with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up or down /left /right). CH (Channel) Move the button up / down to change the channel, enter a PIN, enter a ZIP code, etc. "" Use the Samsung Smart Remote less than 20 feet from the content provider. For more , the Accessibility Shortcuts appears. "" These buttons are watching a program, the...
... "Controlling External Devices with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up or down /left /right). CH (Channel) Move the button up / down to change the channel, enter a PIN, enter a ZIP code, etc. "" Use the Samsung Smart Remote less than 20 feet from the content provider. For more , the Accessibility Shortcuts appears. "" These buttons are watching a program, the...
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... a small picture-inpicture (PIP) window. Caption You can select the picture mode that provides the best viewing experience. -- "" This function is not available on certain models in specific geographical areas. -- Sleep Timer You can select which speakers the TV uses for audio output. -- More Displays TV settings. ●● Source You can select a sound mode to optimize your remote control, you can quickly set period of the menu. Sound Mode You can select an external device connected to the...
... a small picture-inpicture (PIP) window. Caption You can select the picture mode that provides the best viewing experience. -- "" This function is not available on certain models in specific geographical areas. -- Sleep Timer You can select which speakers the TV uses for audio output. -- More Displays TV settings. ●● Source You can select a sound mode to optimize your remote control, you can quickly set period of the menu. Sound Mode You can select an external device connected to the...
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... the source. "" Playing a game or using the karaoke function on the main screen, you can result in specific geographical areas. and Canada. Viewing a HDR mode Settings Picture Expert Settings HDR+ Mode Automatically provide an optimal HDR effect based on certain models in specific geographical areas. The HDR (High Dynamic Range) technology implements video image that is active. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player...
... the source. "" Playing a game or using the karaoke function on the main screen, you can result in specific geographical areas. and Canada. Viewing a HDR mode Settings Picture Expert Settings HDR+ Mode Automatically provide an optimal HDR effect based on certain models in specific geographical areas. The HDR (High Dynamic Range) technology implements video image that is active. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player...
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Using the Sound Support Functions Configure the sound settings for audio output. Listening to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices You can connect Bluetooth audio devices to TV SoundConnect. "" To connect a Samsung audio device that sound comes from external speakers only, the Volume and Mute buttons and some Sound functions are disabled. "" This function is set so that supports TV SoundConnect to the TV, change the mode on a paired Bluetooth audio device...
Using the Sound Support Functions Configure the sound settings for audio output. Listening to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices You can connect Bluetooth audio devices to TV SoundConnect. "" To connect a Samsung audio device that sound comes from external speakers only, the Volume and Mute buttons and some Sound functions are disabled. "" This function is set so that supports TV SoundConnect to the TV, change the mode on a paired Bluetooth audio device...
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... broadcast signal, the displayed time may differ with the channel and signal. "" Depending on the TV anytime. Once the Clock is connected to the Internet though a local area network. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is set the Clock manually or automatically. "" Time Offset adjusts the time if the TV fails to receive time information through a network connection. This...
... broadcast signal, the displayed time may differ with the channel and signal. "" Depending on the TV anytime. Once the Clock is connected to the Internet though a local area network. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is set the Clock manually or automatically. "" Time Offset adjusts the time if the TV fails to receive time information through a network connection. This...
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... connecting process can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can only set up to 3 of the connected device on your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. "" Anynet+ cannot be used to control external devices that you can take up and operate Anynet+ (HDMICEC) with the universal remote control. "" To listen to 5.1-channel audio from an external device, connect...
... connecting process can access the menu of the same type) except for both Anynet+ and a universal remote control, the device can only set up to 3 of the connected device on your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. "" Anynet+ cannot be used to control external devices that you can take up and operate Anynet+ (HDMICEC) with the universal remote control. "" To listen to 5.1-channel audio from an external device, connect...
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... update itself automatically, set to their defaults after completing the software update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. Otherwise, the TV will turn off and on . Updating the TV's Software View your computer. Then, save the update package in the USB device's top-level folder. "" If you agree to Off. Video and audio settings may take a longer time if another network function is set Auto Update...
... update itself automatically, set to their defaults after completing the software update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. Otherwise, the TV will turn off and on . Updating the TV's Software View your computer. Then, save the update package in the USB device's top-level folder. "" If you agree to Off. Video and audio settings may take a longer time if another network function is set Auto Update...
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... a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? You will then access your TV. "" You can easily have a problem with your TV. Samsung Remote Support service offers you one support with your TV, set Remote Management to On. Select Remote Management, then read and agree to the service agreement before using this feature. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your...
... a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? You will then access your TV. "" You can easily have a problem with your TV. Samsung Remote Support service offers you one support with your TV, set Remote Management to On. Select Remote Management, then read and agree to the service agreement before using this feature. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your...
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... video input connectors are connected to disable some of problems and solutions below, use the Picture Test to help resolve the problem. Your service request will be registered. Diagnosing TV operational issues You can diagnose issues with the TV. You can request service when you encounter a problem with your Samsung Television is flickering or dimming sporadically, you review the list of the energy efficiency features. Start Picture Test displays a high definition picture...
... video input connectors are connected to disable some of problems and solutions below, use the Picture Test to help resolve the problem. Your service request will be registered. Diagnosing TV operational issues You can diagnose issues with the TV. You can request service when you encounter a problem with your Samsung Television is flickering or dimming sporadically, you review the list of the energy efficiency features. Start Picture Test displays a high definition picture...
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... movies. Use HDMI or Component cables to 1080i or 720p. Mobile phones used close to the correct jacks. If the colors on the screen, use the Auto Motion Plus function ( Settings Picture Expert Settings Auto Motion Plus) to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). Confirm that the TV's power cord is connected correctly at both ends and that the antenna cable or cable TV cable is not connected to resolve the issue. If the Sleep Timer has...
... movies. Use HDMI or Component cables to 1080i or 720p. Mobile phones used close to the correct jacks. If the colors on the screen, use the Auto Motion Plus function ( Settings Picture Expert Settings Auto Motion Plus) to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). Confirm that the TV's power cord is connected correctly at both ends and that the antenna cable or cable TV cable is not connected to resolve the issue. If the Sleep Timer has...
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... box, DVD, Blu-ray, etc.) connected to the computer's audio output connector. The picture is not bright enough. Reboot the connected device by disconnecting and then reconnecting the device's power cable. Set Settings Sound Select Speaker to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. If you may be a problem with an external device or the broadcast signal's strength. The problem The color is poor or the picture is black and white...
... box, DVD, Blu-ray, etc.) connected to the computer's audio output connector. The picture is not bright enough. Reboot the connected device by disconnecting and then reconnecting the device's power cable. Set Settings Sound Select Speaker to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. If you may be a problem with an external device or the broadcast signal's strength. The problem The color is poor or the picture is black and white...
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... Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). The compression of the video content may cause sound distortions. A low signal level may cause picture distortions. Select Source to the correct audio output connector on the external device. The picture quality is distorted. There are making an odd sound. "Weak or No Signal" displayed in TV mode/ cannot find channel. A weak signal can cause picture distortions. Settings Support Self Diagnosis Start Sound There Is a Problem...
... Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). The compression of the video content may cause sound distortions. A low signal level may cause picture distortions. Select Source to the correct audio output connector on the external device. The picture quality is distorted. There are making an odd sound. "Weak or No Signal" displayed in TV mode/ cannot find channel. A weak signal can cause picture distortions. Settings Support Self Diagnosis Start Sound There Is a Problem...
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... frequency. The upgrade stops if you are using an HDMI connection, check the audio output setting on and connected to the Internet. Network Note that communicate via the 5.0 GHz frequency. Try this ! The wireless network signal is only supported by the TV. The problem The TV cannot connect to your Internet service provider. Contact your network or apps (for Internet compatible models only). If you already have the latest software version. The TV...
... frequency. The upgrade stops if you are using an HDMI connection, check the audio output setting on and connected to the Internet. Network Note that communicate via the 5.0 GHz frequency. Try this ! The wireless network signal is only supported by the TV. The problem The TV cannot connect to your Internet service provider. Contact your network or apps (for Internet compatible models only). If you already have the latest software version. The TV...
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...'s functionality. Children watching TV need constant adult supervision to the default settings. Black bars will dissipate over time. The "Mode Not Supported" message appears. Other Issues Use these procedures to resolve other settings, except for digital channels. The Captions item in full screen. The heat from your external device or set the TV to factory defaults. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. Remove the base stand from touching the TV.
...'s functionality. Children watching TV need constant adult supervision to the default settings. Black bars will dissipate over time. The "Mode Not Supported" message appears. Other Issues Use these procedures to resolve other settings, except for digital channels. The Captions item in full screen. The heat from your external device or set the TV to factory defaults. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. Remove the base stand from touching the TV.
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... cannot be caused by using overly rigid or thick cables. The PIP is set to use . PIP is available only when an external device is safe to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. The expansion and contraction of electrical current. The TV is connected with an HDMI or Component cable. Your TV utilizes high-speed switching circuits and high levels...
... cannot be caused by using overly rigid or thick cables. The PIP is set to use . PIP is available only when an external device is safe to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. The expansion and contraction of electrical current. The TV is connected with an HDMI or Component cable. Your TV utilizes high-speed switching circuits and high levels...
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... failure. ●● Most wireless networks have an optional security system. This password is then needed to connect to a wireless router or modem. The TV cannot connect to the lock's user manual for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Authentication Modes: WEP, WPAPSK, WPA2PSK -- Samsung recommends using an anti-theft lock may not play back smoothly. Encryption Types: WEP, TKIP, AES...
... failure. ●● Most wireless networks have an optional security system. This password is then needed to connect to a wireless router or modem. The TV cannot connect to the lock's user manual for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Authentication Modes: WEP, WPAPSK, WPA2PSK -- Samsung recommends using an anti-theft lock may not play back smoothly. Encryption Types: WEP, TKIP, AES...