Instructions for use
Page 2
... line phone using the headset 24 Calling via the PC using the headset 26 Switching between Phone and PC mode 28 Adjusting the volume 28 Muting the headset's microphone 29 Using the advanced functions 29 If you leave the DECT range 31 Cleaning and maintaining the headset system 32 Replacing the ear pad of the headband 33 Replacing the headset's rechargeable battery 34 If a problem occurs ...35 Accessories and spare parts 36 Specifications ...37...
... line phone using the headset 24 Calling via the PC using the headset 26 Switching between Phone and PC mode 28 Adjusting the volume 28 Muting the headset's microphone 29 Using the advanced functions 29 If you leave the DECT range 31 Cleaning and maintaining the headset system 32 Replacing the ear pad of the headband 33 Replacing the headset's rechargeable battery 34 If a problem occurs ...35 Accessories and spare parts 36 Specifications ...37...
Instructions for use
Page 3
... (e.g. paper clips, hair pins, earrings) come into the wall socket, - Keep the DW Office headset at all times. Make sure that no guarantee that interference will not occur in a particular installation. • The DW Office headset contains magnets that the mains unit is not liable for charging DW Office headsets fitted with the instructions, may cause harmful interference to +45°C/+113°F). • Use the product with...
... (e.g. paper clips, hair pins, earrings) come into the wall socket, - Keep the DW Office headset at all times. Make sure that no guarantee that interference will not occur in a particular installation. • The DW Office headset contains magnets that the mains unit is not liable for charging DW Office headsets fitted with the instructions, may cause harmful interference to +45°C/+113°F). • Use the product with...
Instructions for use
Page 5
... charging of the transmission power, the DECT technology offers an increased transmission range, minimized radiation exposure and has a good energy efficiency. earhook or - up to 4 headsets • Quick and easy pairing of a new headset • Long battery operating time: - up to 12 hours of talk time in narrowband mode - up to 8 hours of talk time in wideband mode - The DW Office wireless headset system The DW Office wireless headset system The Sennheiser Communications DW Office is a wireless DECT headset...
... charging of the transmission power, the DECT technology offers an increased transmission range, minimized radiation exposure and has a good energy efficiency. earhook or - up to 4 headsets • Quick and easy pairing of a new headset • Long battery operating time: - up to 12 hours of talk time in narrowband mode - up to 8 hours of talk time in wideband mode - The DW Office wireless headset system The DW Office wireless headset system The Sennheiser Communications DW Office is a wireless DECT headset...
Instructions for use
Page 10
... the next few minutes (see also page 22). Headset HEADSET LED ቤ lights up red flashes red is off Meaning PC mode Incoming PC call Meaning Phone mode Incoming telephone call Meaning Active link to the headset No link to the headset Headset is muted Standby mode Base station is switched off (not powered) CHARGE STATUS LED ´ LED segment* Battery charge 1 0-25% 2 25-50% 3 50-75% 4 75-100% Required charging time approx. 10 min approx. 10 min approx...
... the next few minutes (see also page 22). Headset HEADSET LED ቤ lights up red flashes red is off Meaning PC mode Incoming PC call Meaning Phone mode Incoming telephone call Meaning Active link to the headset No link to the headset Headset is muted Standby mode Base station is switched off (not powered) CHARGE STATUS LED ´ LED segment* Battery charge 1 0-25% 2 25-50% 3 50-75% 4 75-100% Required charging time approx. 10 min approx. 10 min approx...
Instructions for use
Page 12
...; ³ ƻ » ̈ Plug the mains unit ƺ into operation Connecting the base station to the mains The base station is ready for connecting the electronic call control, please use this socket. The LED of an optional mechanical handset lifter (with connection possibilities A and B only) to a fixed line phone with headset socket of the last used mode button (PHONE » or PC ³) lights up red.
...; ³ ƻ » ̈ Plug the mains unit ƺ into operation Connecting the base station to the mains The base station is ready for connecting the electronic call control, please use this socket. The LED of an optional mechanical handset lifter (with connection possibilities A and B only) to a fixed line phone with headset socket of the last used mode button (PHONE » or PC ³) lights up red.
Instructions for use
Page 13
... operation A Connection to the upper position. 12 B Connection to a fixed line phone with headset socket ̈ Use the telephone cable Ƽ to connect the Phone socket º to the headset socket on the telephone. º ¾ Ƽ ̈ Set the DIP switch ¸ #1 and #2 to the upper position. phone without headset socket ̈ Connect the handset cable to the Handset socket ¾. ̈ Use the telephone cable Ƽ to connect the Phone...
... operation A Connection to the upper position. 12 B Connection to a fixed line phone with headset socket ̈ Use the telephone cable Ƽ to connect the Phone socket º to the headset socket on the telephone. º ¾ Ƽ ̈ Set the DIP switch ¸ #1 and #2 to the upper position. phone without headset socket ̈ Connect the handset cable to the Handset socket ¾. ̈ Use the telephone cable Ƽ to connect the Phone...
Instructions for use
Page 14
..., you require the corresponding connection control (EHS) cables. Siemens, Aastra, Agfeo, etc. Other standards DW Office DHSG setting Adapter cable e.g. Both the connections cables and the adapter cables are availalble as accessories (see "Accessories and spare parts" on page 36): (with connection possibilities A and B only) ̈ Connect the base station to the fixed line phone as described under A or B . ̈ Connect the handset lifter to the ACC socket...
..., you require the corresponding connection control (EHS) cables. Siemens, Aastra, Agfeo, etc. Other standards DW Office DHSG setting Adapter cable e.g. Both the connections cables and the adapter cables are availalble as accessories (see "Accessories and spare parts" on page 36): (with connection possibilities A and B only) ̈ Connect the base station to the fixed line phone as described under A or B . ̈ Connect the handset lifter to the ACC socket...
Instructions for use
Page 15
The operating system detects the USB audio device "Sennheiser DECT" and installs the necessary drivers. ƽ Ƹ 14 Setting up the base station ̈ Place the base station at www.sennheisercommunications.com/headsetselector. Alcatel DW Office MSH setting If your PC. Connecting the base station to a PC You can connect the headset system to a PC in electronic hook switch supporting the MSH standard: ̈ Set the DIP switch ¸ # 1 to...
The operating system detects the USB audio device "Sennheiser DECT" and installs the necessary drivers. ƽ Ƹ 14 Setting up the base station ̈ Place the base station at www.sennheisercommunications.com/headsetselector. Alcatel DW Office MSH setting If your PC. Connecting the base station to a PC You can connect the headset system to a PC in electronic hook switch supporting the MSH standard: ̈ Set the DIP switch ¸ # 1 to...
Instructions for use
Page 18
... LINK button ብ on the headset or the PHONE button » on the base station. The HEADSET LED ቤ flashes blue/red. ብ and ̈ Push the AUDIO button ቦ in the direction in Phone mode and adjusting it downwards reduces the volume (see page 28). The headset switches to standby mode. 5 5 s 4 3 Right Left Testing the headset system in which you wear the headset on the right ear. A wireless link is configured for 5 seconds. Pushing the AUDIO button...
... LINK button ብ on the headset or the PHONE button » on the base station. The HEADSET LED ቤ flashes blue/red. ብ and ̈ Push the AUDIO button ቦ in the direction in Phone mode and adjusting it downwards reduces the volume (see page 28). The headset switches to standby mode. 5 5 s 4 3 Right Left Testing the headset system in which you wear the headset on the right ear. A wireless link is configured for 5 seconds. Pushing the AUDIO button...
Instructions for use
Page 20
... hear you at a comfortable level. A wireless link is set to PC mode and the LED of the PC button ³ lights up blue and the HEADSET LED ቤ flashes blue. ³ ¿ 4 3 ̈ Make a call to the full. 19 Putting the headset system into operation Testing the headset system in order to be able to use the headset microphone to someone who will help you adjust the correct microphone sensitivity for PC mode (see the instruction manual...
... hear you at a comfortable level. A wireless link is set to PC mode and the LED of the PC button ³ lights up blue and the HEADSET LED ቤ flashes blue. ³ ¿ 4 3 ̈ Make a call to the full. 19 Putting the headset system into operation Testing the headset system in order to be able to use the headset microphone to someone who will help you adjust the correct microphone sensitivity for PC mode (see the instruction manual...
Instructions for use
Page 24
... standby mode, the power consumption is very low and the radiated power is established. The LINK LED ¿ lights up blue and the rechargeable battery is established (where required). If your telephone has a built-in the headset. The control signals ("accept a call", "end a call") of the headset are still transmitted to the base station is being charged. The HEADSET LED ቤ flashes red 3 times. 43 43 ³ Using the headset system Switching the headset...
... standby mode, the power consumption is very low and the radiated power is established. The LINK LED ¿ lights up blue and the rechargeable battery is established (where required). If your telephone has a built-in the headset. The control signals ("accept a call", "end a call") of the headset are still transmitted to the base station is being charged. The HEADSET LED ቤ flashes red 3 times. 43 43 ³ Using the headset system Switching the headset...
Instructions for use
Page 26
... a wireless link between headset and base station (see page 23). If no handset lifter/electronic hook switch is automatically accepted. Making a call and a handset lifter/electronic hook switch with ring tone detection is used : ̈ Dial the desired number. ̈ Put on your fixed line phone. The phone connection is used , you receive a call If a handset lifter/electronic hook switch is established. 25 If you hear a ring tone in the headset and the LED of the PHONE button » flashes...
... a wireless link between headset and base station (see page 23). If no handset lifter/electronic hook switch is automatically accepted. Making a call and a handset lifter/electronic hook switch with ring tone detection is used : ̈ Dial the desired number. ̈ Put on your fixed line phone. The phone connection is used , you receive a call If a handset lifter/electronic hook switch is established. 25 If you hear a ring tone in the headset and the LED of the PHONE button » flashes...
Instructions for use
Page 30
... last headset paired to control the conference call . If pairing was successful, the HEADSET LED ቤ lights up to 3 additional guest headsets can be used to the base station can be advantageous if you hear a beep in the headset. GUEST MASTER 29 While the microphone is canceled and the LINK LED ¿ lights up blue): ̈ Press the AUDIO button ቦ. You hear a low confirmation beep in the headset every 5 seconds and the LINK LED ¿...
... last headset paired to control the conference call . If pairing was successful, the HEADSET LED ቤ lights up to 3 additional guest headsets can be used to the base station can be advantageous if you hear a beep in the headset. GUEST MASTER 29 While the microphone is canceled and the LINK LED ¿ lights up blue): ̈ Press the AUDIO button ቦ. You hear a low confirmation beep in the headset every 5 seconds and the LINK LED ¿...
Instructions for use
Page 31
... be used with a guest headset: ̈ Press the LINK button ብ on each headset. You hear a beep in the conference call with DW Office headsets. ̈ Place the DW Office headset at a maximum distance of the base station. The headset switches to setting mode/GAP pairing mode and the HEADSET LED ቤ flashes blue/red. ̈ Set the non-DW Office base station to GAP pairing mode (see the instruction manual of the master headset. ¿ The HEADSET LED ቤ flashes blue/red and the headset pairs to the non-DW Office...
... be used with a guest headset: ̈ Press the LINK button ብ on each headset. You hear a beep in the conference call with DW Office headsets. ̈ Place the DW Office headset at a maximum distance of the base station. The headset switches to setting mode/GAP pairing mode and the HEADSET LED ቤ flashes blue/red. ̈ Set the non-DW Office base station to GAP pairing mode (see the instruction manual of the master headset. ¿ The HEADSET LED ቤ flashes blue/red and the headset pairs to the non-DW Office...
Instructions for use
Page 32
... are using your softphone supports call control, the call , the audio quality deteriorates. To resume the call . Using the headset system Pairing is not successful If pairing is not successful within 60 seconds. Headset a can continue to connect to the instruction manual of beeps in the base station while you hear a ring tone in the headset. ̈ Press the LINK button ብ on the headset to charge an additional headset (headset b) in the headset and the LINK LED...
... are using your softphone supports call control, the call , the audio quality deteriorates. To resume the call . Using the headset system Pairing is not successful If pairing is not successful within 60 seconds. Headset a can continue to connect to the instruction manual of beeps in the base station while you hear a ring tone in the headset. ̈ Press the LINK button ብ on the headset to charge an additional headset (headset b) in the headset and the LINK LED...
Instructions for use
Page 36
... page 29). Pair your headset to the Phone hear me properly, my voice adjusted mode (see page 18) or the PC mode (see page 19). Rechargeable battery is defective Replace the defective rechargeable battery by a new rechargeable battery (see page 34). The rechargeable battery is Overaged rechargeable battery quickly depleted even after charging Replace the overaged rechargeable battery by a new rechargeable battery (see page 34). If a problem occurs If a problem occurs Problem Possible cause...
... page 29). Pair your headset to the Phone hear me properly, my voice adjusted mode (see page 18) or the PC mode (see page 19). Rechargeable battery is defective Replace the defective rechargeable battery by a new rechargeable battery (see page 34). The rechargeable battery is Overaged rechargeable battery quickly depleted even after charging Replace the overaged rechargeable battery by a new rechargeable battery (see page 34). If a problem occurs If a problem occurs Problem Possible cause...
Instructions for use
Page 42
... phone 24 via the PC 26 calling making a call (fixed line phone) 25 D DECT 4 leaving the DECT range 31 DECT GAP telephone pairing 30 DHSG connection of an optional electronic hook switch 13 Dial tone adjusting 18 DIP switch 1 and 2 configuring the handset lifter/ hook switch 20 DIP switch 3 adjusting the radio range 20 DIP switch 4 establishing the wireless link 21 DIP switch 5 switching between wideband and narrowband mode 21 DIP switch 6 limiting the volume 21 E Ear pad replacing...
... phone 24 via the PC 26 calling making a call (fixed line phone) 25 D DECT 4 leaving the DECT range 31 DECT GAP telephone pairing 30 DHSG connection of an optional electronic hook switch 13 Dial tone adjusting 18 DIP switch 1 and 2 configuring the handset lifter/ hook switch 20 DIP switch 3 adjusting the radio range 20 DIP switch 4 establishing the wireless link 21 DIP switch 5 switching between wideband and narrowband mode 21 DIP switch 6 limiting the volume 21 E Ear pad replacing...
Instructions for use
Page 43
... headset socket 12 Phone and PC mode switching between Phone and PC mode 28 Phone mode adjusting 17 testing 17 R Radio range adjusting 20 exceeding 31 Rechargeable battery charging 22 replacing 34 Ring tone adjusting the volume 28 S Softphone calling via the PC 26 supported softphones 15 Specifications HeadSetup 15 T Telephone connection testing 17 Troubleshooting 35 V Volume adjusting 28 limiting 21 Volume button swapping the assignment 17 W Wideband and narrowband mode switching between wideband and narrowband mode 21 Wireless link...
... headset socket 12 Phone and PC mode switching between Phone and PC mode 28 Phone mode adjusting 17 testing 17 R Radio range adjusting 20 exceeding 31 Rechargeable battery charging 22 replacing 34 Ring tone adjusting the volume 28 S Softphone calling via the PC 26 supported softphones 15 Specifications HeadSetup 15 T Telephone connection testing 17 Troubleshooting 35 V Volume adjusting 28 limiting 21 Volume button swapping the assignment 17 W Wideband and narrowband mode switching between wideband and narrowband mode 21 Wireless link...
Fact Sheet
Page 1
... - DW Office ML Single-sided DECT headset Enjoy your hearing. Work safely ensured that the ActiveGard™ technology will protect your calls in 20 minutes gives you wish to desk phone and softphone V. 89 or higher for headset and base Yes (accessory - Choose between ear hook and headband wearing style • Intuitive user interface - Mute microphone and adjust volume up or down • Sennheiser HD Voice Clarity - Headset + Base DW Office ML DW Office ML DW Office ML DW Office ML...
... - DW Office ML Single-sided DECT headset Enjoy your hearing. Work safely ensured that the ActiveGard™ technology will protect your calls in 20 minutes gives you wish to desk phone and softphone V. 89 or higher for headset and base Yes (accessory - Choose between ear hook and headband wearing style • Intuitive user interface - Mute microphone and adjust volume up or down • Sennheiser HD Voice Clarity - Headset + Base DW Office ML DW Office ML DW Office ML DW Office ML...
Fact Sheet
Page 2
...; Activation by time Auto - in typical office building Automatic power adjustment Talk time in Wideband Mode Talk time in distributor master carton Master carton dimensions (H x W x D) Master carton weight 16.5 cm x 16 cm x 16 cm 940 g 8 36 x 38 x 38 cm 8.85 kg Range - headset OFF when out of sight Range - DW Office ML Single-sided DECT headset Technical data Operational temperature range Storage temperature range Weight, ear hook version...
...; Activation by time Auto - in typical office building Automatic power adjustment Talk time in Wideband Mode Talk time in distributor master carton Master carton dimensions (H x W x D) Master carton weight 16.5 cm x 16 cm x 16 cm 940 g 8 36 x 38 x 38 cm 8.85 kg Range - headset OFF when out of sight Range - DW Office ML Single-sided DECT headset Technical data Operational temperature range Storage temperature range Weight, ear hook version...