Troubleshooting Guide
Page 8
... DOES NOT TAKE PLACE Check Is the paper loaded correctly into the bypass tray? 16 Are the bypass tray guides adjusted to the width of more sheets than 32 19 GB? Set the paper size used in each tray in some modes (copy, print, fax, image send, document filing)? Is the bypass feed roller dirty? 17 Did you clean the main charger of the photoconductive drum? 17 Are you using a USB memory device with the print side facing in the...
... DOES NOT TAKE PLACE Check Is the paper loaded correctly into the bypass tray? 16 Are the bypass tray guides adjusted to the width of more sheets than 32 19 GB? Set the paper size used in each tray in some modes (copy, print, fax, image send, document filing)? Is the bypass feed roller dirty? 17 Did you clean the main charger of the photoconductive drum? 17 Are you using a USB memory device with the print side facing in the...
Troubleshooting Guide
Page 36
... [Layout] menu of the print window. ? Solution ■ Rotate the image 180 degrees before printing. Solution ■ Cancel printing, restart your computer or the machine in the memory or hard drive of your administrator to confirm the cancelation. A message will appear to lengthen the timeout setting of the printer driver. Mac OS: The setting is selected for 2-sided printing? ! Mac OS: The setting is only a small amount of free space remaining in an unstable state? ! Printing Problems ?
... [Layout] menu of the print window. ? Solution ■ Rotate the image 180 degrees before printing. Solution ■ Cancel printing, restart your computer or the machine in the memory or hard drive of your administrator to confirm the cancelation. A message will appear to lengthen the timeout setting of the printer driver. Mac OS: The setting is selected for 2-sided printing? ! Mac OS: The setting is only a small amount of free space remaining in an unstable state? ! Printing Problems ?
Troubleshooting Guide
Page 38
... SEND/RECEIVE HISTORY I DON'T KNOW HOW TO FORWARD RECEIVED FAXES Check Is the telephone line connected securely? Does the job status screen (completed jobs) or a transaction report indicate that the original size was not successful? Is little free memory remaining? Has the maximum number of keys been stored? Have functions been disabled by the administrator? Use the received fax forwarding settings in the setting mode (administrator)? Does a message appear notifying you place an original that was the thermal paper loaded...
... SEND/RECEIVE HISTORY I DON'T KNOW HOW TO FORWARD RECEIVED FAXES Check Is the telephone line connected securely? Does the job status screen (completed jobs) or a transaction report indicate that the original size was not successful? Is little free memory remaining? Has the maximum number of keys been stored? Have functions been disabled by the administrator? Use the received fax forwarding settings in the setting mode (administrator)? Does a message appear notifying you place an original that was the thermal paper loaded...
Quick Start Guide
Page 10
..., both sides of 2-sided originals can be loaded. (20) Front cover Open this cover to switch the main power switch to "On" or "Off" to replace a toner cartridge. * Peripheral device. A maximum of 550 sheets (80 g/m2 (20 lbs.)) of these functions. ► OPERATION PANEL (page 13) (6) Exit tray unit (right tray)* Set so that paper is output into this tray. Use the touch panel to operate each of paper can be installed to punch holes in this tray as a USB memory device to the machine...
..., both sides of 2-sided originals can be loaded. (20) Front cover Open this cover to switch the main power switch to "On" or "Off" to replace a toner cartridge. * Peripheral device. A maximum of 550 sheets (80 g/m2 (20 lbs.)) of these functions. ► OPERATION PANEL (page 13) (6) Exit tray unit (right tray)* Set so that paper is output into this tray. Use the touch panel to operate each of paper can be installed to punch holes in this tray as a USB memory device to the machine...
Quick Start Guide
Page 16
...Sharp OSA LINE PRINTER Job Status 10:15 AM Easy Copy Easy Scan Print Release Sharp OSA Settings Status Sitemap Cancel LINE PRINTER Job Status User Control System Settings System Settings Home Screen Settings Image Send Settings Copy Settings Document Filing Settings Administrator Login Printer Settings Sharp OSA Settings Common Settings Energy Save Network Settings Security Settings Toner Quantity Bk Operation Enlarge Guide Display Mode Settings Total Count LCD Control Job Status System Control Image Quality Adjustment Init. Scan Complete Sound Setting Image Send...
...Sharp OSA LINE PRINTER Job Status 10:15 AM Easy Copy Easy Scan Print Release Sharp OSA Settings Status Sitemap Cancel LINE PRINTER Job Status User Control System Settings System Settings Home Screen Settings Image Send Settings Copy Settings Document Filing Settings Administrator Login Printer Settings Sharp OSA Settings Common Settings Energy Save Network Settings Security Settings Toner Quantity Bk Operation Enlarge Guide Display Mode Settings Total Count LCD Control Job Status System Control Image Quality Adjustment Init. Scan Complete Sound Setting Image Send...
Quick Start Guide
Page 24
... pages onto a single sheet of the copy time. 24 1 set 4 sets Using this function skips them to copy or send only non-blank pages. Some convenient functions are mixed with a proof copy. Checking the number of scanned original sheets before transmission helps prevent mistakes. 4 sheets 4 sheets Check 4 sheets Proof Copy Tandem Copy This function makes a proof copy before printing the specified number of scanned original sheets and display the count before transmission. Check the preview image with 8-1/2" x 11" (A4) size originals. For details, see the User's Manual. Mixed Size...
... pages onto a single sheet of the copy time. 24 1 set 4 sets Using this function skips them to copy or send only non-blank pages. Some convenient functions are mixed with a proof copy. Checking the number of scanned original sheets before transmission helps prevent mistakes. 4 sheets 4 sheets Check 4 sheets Proof Copy Tandem Copy This function makes a proof copy before printing the specified number of scanned original sheets and display the count before transmission. Check the preview image with 8-1/2" x 11" (A4) size originals. For details, see the User's Manual. Mixed Size...
Quick Start Guide
Page 57
... panel of the machine, or in setting mode. Use to perform actions on a file using the Document Filing function. Image Send Settings Configure settings for the machine's home screen, such as network protocol and NAS settings. Network Settings You can select Sharp OSA settings. Energy Save The machine's power consumption can be configured in the Web browser on the machine. This is used to store, edit, and delete users when user authentication is a group of your computer. You can configure the following settings can perform image adjustment...
... panel of the machine, or in setting mode. Use to perform actions on a file using the Document Filing function. Image Send Settings Configure settings for the machine's home screen, such as network protocol and NAS settings. Network Settings You can select Sharp OSA settings. Energy Save The machine's power consumption can be configured in the Web browser on the machine. This is used to store, edit, and delete users when user authentication is a group of your computer. You can configure the following settings can perform image adjustment...
User Manual
Page 91
... display pattern being set, home screen text color being changed, administrator password being entered for home edit / custom display pattern setting / home screen text color change, login name / password being entered, numbers being selected • When the machine's user authentication function is used, an image scanned with AirPrint when the machine's user authentication function is used to send a fax even when [Disable PC-Fax Transmission] is enabled. • Fax jobs sent using AirPrint are managed in the same way as resend jobs in Document Filing. • To send a fax with...
... display pattern being set, home screen text color being changed, administrator password being entered for home edit / custom display pattern setting / home screen text color change, login name / password being entered, numbers being selected • When the machine's user authentication function is used, an image scanned with AirPrint when the machine's user authentication function is used to send a fax even when [Disable PC-Fax Transmission] is enabled. • Fax jobs sent using AirPrint are managed in the same way as resend jobs in Document Filing. • To send a fax with...
User Manual
Page 93
... right corner of the operation panel. ► OPERATION PANEL (page 1-9) • On the MX-M2630/MX-M3050/MX-M3550/MX-M4050/MX-M5050/MX-M6050, an NFC card reader must wake the machine manually. 2 Connecting to the Machine from the application. You can print and scan from a Mobile Device The machine and mobile device automatically start when the device connects to the machine, allowing you must be used, consult your dealer or nearest SHARP Service Department. • For information...
... right corner of the operation panel. ► OPERATION PANEL (page 1-9) • On the MX-M2630/MX-M3050/MX-M3550/MX-M4050/MX-M5050/MX-M6050, an NFC card reader must wake the machine manually. 2 Connecting to the Machine from the application. You can print and scan from a Mobile Device The machine and mobile device automatically start when the device connects to the machine, allowing you must be used, consult your dealer or nearest SHARP Service Department. • For information...
User Manual
Page 106
... be printed from the Operation Panel]. 1-103 The paper property specified in the Web pages is recorded. BEFORE USING THE MACHINE►BEFORE USING THE MACHINE No. 49 50 Common Functionality 51 52 53 Detailed Items 54 55 56 Item name Color Setting Special Modes File Name Data Size [KB] Original Size Original Type Original Count Paper Size 57 Paper Type 58 Paper Property 59 60 61 Machine Item 62 63 Duplex Setup Resolution Model Name Unit Serial Number Name 64 Machine Location 65 Machine...
... be printed from the Operation Panel]. 1-103 The paper property specified in the Web pages is recorded. BEFORE USING THE MACHINE►BEFORE USING THE MACHINE No. 49 50 Common Functionality 51 52 53 Detailed Items 54 55 56 Item name Color Setting Special Modes File Name Data Size [KB] Original Size Original Type Original Count Paper Size 57 Paper Type 58 Paper Property 59 60 61 Machine Item 62 63 Duplex Setup Resolution Model Name Unit Serial Number Name 64 Machine Location 65 Machine...
User Manual
Page 278
... other machine share a job. • To configure the tandem connection setting, register IP address information of the copy time. The same port number can only be used for both machines. • In this situation: A saddle stitch finisher is installed in the master machine while not installed in a client machine. • Tandem Copy is enabled when specifying copies without scanning the original. Master machine and client machine The master machine performs only scanning, and a client machine...
... other machine share a job. • To configure the tandem connection setting, register IP address information of the copy time. The same port number can only be used for both machines. • In this situation: A saddle stitch finisher is installed in the master machine while not installed in a client machine. • Tandem Copy is enabled when specifying copies without scanning the original. Master machine and client machine The master machine performs only scanning, and a client machine...
User Manual
Page 569
... panel before tapping the [B/W Start] key or the [Color Start] key (the [Start] key in normal mode). • You can tap the [Preview] key before sending image, you can save the scanned original as data. ► USING DOCUMENT FILING IN EACH MODE (page 6-7) • Always stamp scanned originals In "Settings (administrator)", select [System Settings] → [Image Send Settings] → [Common Settings] → [Condition Settings] → [Default Verification Stamp]. In Easy mode Original 8½x11 Address E-mail Address Original Resolution File Format PDF Auto 200x200dpi PDF...
... panel before tapping the [B/W Start] key or the [Color Start] key (the [Start] key in normal mode). • You can tap the [Preview] key before sending image, you can save the scanned original as data. ► USING DOCUMENT FILING IN EACH MODE (page 6-7) • Always stamp scanned originals In "Settings (administrator)", select [System Settings] → [Image Send Settings] → [Common Settings] → [Condition Settings] → [Default Verification Stamp]. In Easy mode Original 8½x11 Address E-mail Address Original Resolution File Format PDF Auto 200x200dpi PDF...
User Manual
Page 591
...→ [Image Send Settings] → [Scan Settings] → [Condition Settings] → [Default Reply.Address Set] in the "BEFORE USING THE MACHINE" 1 Tap the [Detail] key to change to normal mode. ► CHANGING MODES (page 1-19) 2 Address Book Address Touch to input Address Subject File Name Specified by System Settings Color Mode Auto/Grayscale Resolution 200x200dpi File Format PDF Original Options Exposure Auto Others Scan Size Auto 8½x11 Send Size 100% Auto 8½x11 Global Address Search Sending History Call Search Number Verification Stamp Call Program Call...
...→ [Image Send Settings] → [Scan Settings] → [Condition Settings] → [Default Reply.Address Set] in the "BEFORE USING THE MACHINE" 1 Tap the [Detail] key to change to normal mode. ► CHANGING MODES (page 1-19) 2 Address Book Address Touch to input Address Subject File Name Specified by System Settings Color Mode Auto/Grayscale Resolution 200x200dpi File Format PDF Original Options Exposure Auto Others Scan Size Auto 8½x11 Send Size 100% Auto 8½x11 Global Address Search Sending History Call Search Number Verification Stamp Call Program Call...
User Manual
Page 706
... the machine] Prohibit PC Scan: Prohibit sending when a fax number or address is in the document feeder tray, or face down on the TWAIN-compliant application. SCANNER/INTERNET FAX►SCANNING FROM A COMPUTER (PC Scan Mode) SCANNING FROM A COMPUTER (PC Scan Mode) BASIC SCANNING PROCEDURE You can install the scanner driver on your computer and use any TWAIN-compliant application to scan an image. • For the procedures for installing the scanner driver and configuring settings, see the manual for scanning...
... the machine] Prohibit PC Scan: Prohibit sending when a fax number or address is in the document feeder tray, or face down on the TWAIN-compliant application. SCANNER/INTERNET FAX►SCANNING FROM A COMPUTER (PC Scan Mode) SCANNING FROM A COMPUTER (PC Scan Mode) BASIC SCANNING PROCEDURE You can install the scanner driver on your computer and use any TWAIN-compliant application to scan an image. • For the procedures for installing the scanner driver and configuring settings, see the manual for scanning...
User Manual
Page 771
... Blank Page No • Disable Scan Function No - Color/Grayscale Medium No + Bk Letter Emphasis Disabled No • Send Destination Link Settings Enabled No - Display Bcc Address on the Job Status Screen Disabled No • Auto Scan Setting* Disabled No - Scan No + Apply the Resolution Set when Stored Disabled No + (No item) 200x200dpi No - If the E-mail attachment(s) exceed maximum size, it will be sent in multiple files. Index All Destinations No - File Retention Period 4 hour No - Black & White...
... Blank Page No • Disable Scan Function No - Color/Grayscale Medium No + Bk Letter Emphasis Disabled No • Send Destination Link Settings Enabled No - Display Bcc Address on the Job Status Screen Disabled No • Auto Scan Setting* Disabled No - Scan No + Apply the Resolution Set when Stored Disabled No + (No item) 200x200dpi No - If the E-mail attachment(s) exceed maximum size, it will be sent in multiple files. Index All Destinations No - File Retention Period 4 hour No - Black & White...
User Manual
Page 774
... fax expansion kit is installed Factory default setting U All Invalid No - No 110 No Disabled No - No 5 minutes No Disable No No - Yes Yes 4-61 Yes Yes Yes Yes 7-68 Yes Yes Yes Yes 7-20 Set I -Fax Own Name and Address Set - Timeout - Port Number (Receive) - Port Number (Send) - Change Password • POP3 Communication Timeout • Reception Check Interval Setting • Enable SSL Default Settings • I -Fax Own Name - Own Address • Direct SMTP Setting - SYSTEM SETTINGS►SETTING MODE LIST Setup...
... fax expansion kit is installed Factory default setting U All Invalid No - No 110 No Disabled No - No 5 minutes No Disable No No - Yes Yes 4-61 Yes Yes Yes Yes 7-68 Yes Yes Yes Yes 7-20 Set I -Fax Own Name and Address Set - Timeout - Port Number (Receive) - Port Number (Send) - Change Password • POP3 Communication Timeout • Reception Check Interval Setting • Enable SSL Default Settings • I -Fax Own Name - Own Address • Direct SMTP Setting - SYSTEM SETTINGS►SETTING MODE LIST Setup...
Web Page Settings Guide
Page 3
... address bar of your web browser. • For the machine's IP address, ask the administrator of the machine. • You can check the machine's IP address on your computer. 2 Enter the IP address set the login name to "Administrator" and enter the administrator password to log in to access the Web page. 1 Open your user name and other items that require administrator rights (until you log out). 3 This function allows you to configure machine settings over the network...
... address bar of your web browser. • For the machine's IP address, ask the administrator of the machine. • You can check the machine's IP address on your computer. 2 Enter the IP address set the login name to "Administrator" and enter the administrator password to log in to access the Web page. 1 Open your user name and other items that require administrator rights (until you log out). 3 This function allows you to configure machine settings over the network...
Software Setup Guide
Page 2
... ..... 12 • Installing the driver only ..... 13 • Enable options and peripherals ..... 14 • Changing the port ..... 15 Installing the Printer Status Monitor ..... 16 Installing the scanner driver ..... 17 Mac OS / Installing the printer driver ..... 18 Mac OS / Installing the printer driver ..... 18 Printing using the IPP function ..... 20 Troubleshooting ..... 21 Trouble with installation (Windows/Mac OS) ..... 22 How to setup this machine ..... 22 Problem with Windows ..... 23 Trouble with the specifications. • The display screens, messages, and key names shown in...
... ..... 12 • Installing the driver only ..... 13 • Enable options and peripherals ..... 14 • Changing the port ..... 15 Installing the Printer Status Monitor ..... 16 Installing the scanner driver ..... 17 Mac OS / Installing the printer driver ..... 18 Mac OS / Installing the printer driver ..... 18 Printing using the IPP function ..... 20 Troubleshooting ..... 21 Trouble with installation (Windows/Mac OS) ..... 22 How to setup this machine ..... 22 Problem with Windows ..... 23 Trouble with the specifications. • The display screens, messages, and key names shown in...
Software Setup Guide
Page 4
...-Fax Driver] button. PS printer driver* The PS printer driver supports the PostScript 3 page description language developed by selecting the desired language from our website or your computer, navigate to the CD-ROM, and double-click the [Setup] icon ( ). (2) The "SOFTWARE LICENSE" window will appear. • To install the printer driver, click [Add a new Sharp printer]. • To update a previously installed driver, click [Select Sharp Printer to use the standard Windows PS printer driver. * Depending on the printer driver. Custom installation Page 7 Detailed setup...
...-Fax Driver] button. PS printer driver* The PS printer driver supports the PostScript 3 page description language developed by selecting the desired language from our website or your computer, navigate to the CD-ROM, and double-click the [Setup] icon ( ). (2) The "SOFTWARE LICENSE" window will appear. • To install the printer driver, click [Add a new Sharp printer]. • To update a previously installed driver, click [Select Sharp Printer to use the standard Windows PS printer driver. * Depending on the printer driver. Custom installation Page 7 Detailed setup...
Print Release Settings Guide
Page 2
... quality control and inspection procedures. Some of the explanations may vary depending on the version of the operating system. • Considerable care has been taken in Mac OS environments. Print Release Settings Guide TABLE OF CONTENTS ABOUT THIS GUIDE 2 PRINT RELEASE FUNCTION 3 BEFORE USING THE PRINT RELEASE FUNCTION 4 • Settings required on the machine 4 • Installing the printer driver of the primary unit 5 USING THE PRINT RELEASE FUNCTION 6 • Storing a job in...
... quality control and inspection procedures. Some of the explanations may vary depending on the version of the operating system. • Considerable care has been taken in Mac OS environments. Print Release Settings Guide TABLE OF CONTENTS ABOUT THIS GUIDE 2 PRINT RELEASE FUNCTION 3 BEFORE USING THE PRINT RELEASE FUNCTION 4 • Settings required on the machine 4 • Installing the printer driver of the primary unit 5 USING THE PRINT RELEASE FUNCTION 6 • Storing a job in...