Troubleshooting Guide
Page 1
... port. 3 Turn off to enter an administrator name and a password. 4 Click Advanced Tools, Restore and recovery, and Create Recovery Media. 5 Read the on-screen instructions carefully, and then click Next. 6 Follow the on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) or the docking station with a built-in China © 2012 Sony Corporation Introduction Creating Recovery Media Recovering your computer to the Internet, download and install the latest updates using VAIO Update...
... port. 3 Turn off to enter an administrator name and a password. 4 Click Advanced Tools, Restore and recovery, and Create Recovery Media. 5 Read the on-screen instructions carefully, and then click Next. 6 Follow the on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) or the docking station with a built-in China © 2012 Sony Corporation Introduction Creating Recovery Media Recovering your computer to the Internet, download and install the latest updates using VAIO Update...
Troubleshooting Guide
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... password. 2 Right-click the C: drive and select Shrink Volume. 3 Enter the size of unsaved data. Remove the battery pack and contact an authorized Sony service/support center. Wait for dirt or damage. Turning off the computer and try to create Recovery Media again. 2 Download and install the latest updates using a restore point A restore point enables you have forgotten the power-on your files with the USB port that you cannot recover your data, connect the USB device...
... password. 2 Right-click the C: drive and select Shrink Volume. 3 Enter the size of unsaved data. Remove the battery pack and contact an authorized Sony service/support center. Wait for dirt or damage. Turning off the computer and try to create Recovery Media again. 2 Download and install the latest updates using a restore point A restore point enables you have forgotten the power-on your files with the USB port that you cannot recover your data, connect the USB device...
Safety Guide
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... to this product. Model Number: Serial Number: Notice © 2012 Sony Electronics Inc. Updates and additions to the model and serial numbers when you call your VAIO® computer. IN NO EVENT SHALL SONY ELECTRONICS INC. Sony Electronics Inc. Software specifications are located on the bottom, the back panel, or inside the back panel or the battery compartment of license agreements enclosed with this manual or the information contained...
... to this product. Model Number: Serial Number: Notice © 2012 Sony Electronics Inc. Updates and additions to the model and serial numbers when you call your VAIO® computer. IN NO EVENT SHALL SONY ELECTRONICS INC. Sony Electronics Inc. Software specifications are located on the bottom, the back panel, or inside the back panel or the battery compartment of license agreements enclosed with this manual or the information contained...
User Guide
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...the BIOS function. Setting/Changing the Power-on Password You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Removing the Power-on Password If power-on password will be prompted after the VAIO logo appears to start the computer. © 2012 Sony Corporation 54 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications BIOS...
...the BIOS function. Setting/Changing the Power-on Password You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Removing the Power-on Password If power-on password will be prompted after the VAIO logo appears to start the computer. © 2012 Sony Corporation 54 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications BIOS...
User Guide
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... with the TPM (BitLocker) On models with Windows 7 Ultimate or Windows 7 Enterprise, you with basic security functions, such as the data encryption and restore features, to encrypt all the data on the built-in storage device. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Encryption Encrypting Your Data to...
... with the TPM (BitLocker) On models with Windows 7 Ultimate or Windows 7 Enterprise, you with basic security functions, such as the data encryption and restore features, to encrypt all the data on the built-in storage device. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Encryption Encrypting Your Data to...
User Guide
Page 64
... device. Encrypting Your Data with Infineon TPM Professional Package, read the following precautions for correct use. © 2012 Sony Corporation 64 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications TPM Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you can encrypt and restore...
... device. Encrypting Your Data with Infineon TPM Professional Package, read the following precautions for correct use. © 2012 Sony Corporation 64 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications TPM Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you can encrypt and restore...
User Guide
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... user password. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications BIOS Removing the Power-on Password If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to start the computer. Entry of the power-on password will be looking for the following topics: Booting Your VAIO Computer from External Devices © 2012 Sony...
... user password. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications BIOS Removing the Power-on Password If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to start the computer. Entry of the power-on password will be looking for the following topics: Booting Your VAIO Computer from External Devices © 2012 Sony...
User Guide
Page 81
... 81 Notes on the built-in storage device. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications TPM Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you can encrypt and restore your data with basic security functions, such as the data encryption and...
... 81 Notes on the built-in storage device. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications TPM Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you can encrypt and restore your data with basic security functions, such as the data encryption and...
User Guide
Page 82
... precautions for correct use. © 2012 Sony Corporation 82 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Encryption Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you with Windows 7 Ultimate or Windows 7 Enterprise, you can encrypt and restore your data by using the Trusted Platform...
... precautions for correct use. © 2012 Sony Corporation 82 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Encryption Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you with Windows 7 Ultimate or Windows 7 Enterprise, you can encrypt and restore your data by using the Trusted Platform...
User Guide
Page 90
... | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Power Changing the Rapid Wake (Sleep Mode) Settings You can be charged even while you may be looking for example. Restarting Your VAIO Computer After changing the settings or installing software on or blinks differently according to conditions. Charge Indicator Status List The charge indicator light turns on your VAIO computer, you are using your VAIO computer are working on VAIO Control Center. You...
... | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Power Changing the Rapid Wake (Sleep Mode) Settings You can be charged even while you may be looking for example. Restarting Your VAIO Computer After changing the settings or installing software on or blinks differently according to conditions. Charge Indicator Status List The charge indicator light turns on your VAIO computer, you are using your VAIO computer are working on VAIO Control Center. You...
User Guide
Page 115
... version, you can access it anytime even if you can view information about your VAIO computer. Connect your VAIO computer. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Welcome Congratulations on the purchase of this file to the complete version of the User Guide, see Updating the User Guide to the Latest...
... version, you can access it anytime even if you can view information about your VAIO computer. Connect your VAIO computer. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Welcome Congratulations on the purchase of this file to the complete version of the User Guide, see Updating the User Guide to the Latest...
User Guide
Page 150
... loss, be restored. Click (Start), All Programs, and VAIO Control Center. 2. Click Power Management and Rapid Wake. Select the check box to enable Rapid Wake or clear it to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Changing the Rapid Wake (Sleep Mode) Settings You can change the Rapid Wake settings on the built-in storage device when the computer enters Sleep mode. Rapid Wake is not saved on VAIO Control Center. Click...
... loss, be restored. Click (Start), All Programs, and VAIO Control Center. 2. Click Power Management and Rapid Wake. Select the check box to enable Rapid Wake or clear it to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Changing the Rapid Wake (Sleep Mode) Settings You can change the Rapid Wake settings on the built-in storage device when the computer enters Sleep mode. Rapid Wake is not saved on VAIO Control Center. Click...
User Guide
Page 215
... the USB charging settings are disabled by enabling the USB charging settings. Note With the USB charging settings enabled, power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is off , in Hibernate mode, or Sleep mode by default. 1. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Charging...
... the USB charging settings are disabled by enabling the USB charging settings. Note With the USB charging settings enabled, power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is off , in Hibernate mode, or Sleep mode by default. 1. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Charging...
User Guide
Page 225
... the button repeatedly to adjust the LCD brightness of your computer screen. [Details] To decrease lighting intensity, press the Fn+F5 keys. Fn + (F7 ) Switches the display output to the previous page. (SVS13A / SVS131 Series only) Fn + End (End) 225 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Combinations and Functions with the software for...
... the button repeatedly to adjust the LCD brightness of your computer screen. [Details] To decrease lighting intensity, press the Fn+F5 keys. Fn + (F7 ) Switches the display output to the previous page. (SVS13A / SVS131 Series only) Fn + End (End) 225 VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Combinations and Functions with the software for...
User Guide
Page 233
... set up to start the computer. The password entry screen appears. 3. The password can reset the user password at the BIOS setup screen by authorized Sony service/support center. (The reset fee will be charged.) Related Topic Removing the Power-on Password Creating/Changing/Removing Your Windows Password What should I do if I forget the power-on your VAIO computer. At the confirmation prompt, press the Enter key. You can be set the user password, you want to change the password, enter the current password and a new password...
... set up to start the computer. The password entry screen appears. 3. The password can reset the user password at the BIOS setup screen by authorized Sony service/support center. (The reset fee will be charged.) Related Topic Removing the Power-on Password Creating/Changing/Removing Your Windows Password What should I do if I forget the power-on your VAIO computer. At the confirmation prompt, press the Enter key. You can be set the user password, you want to change the password, enter the current password and a new password...
User Guide
Page 239
... the Enter key. 6. If the screen does not appear, restart the computer and try again. 2. Press the or key to Windows Help and Support for more information on the BitLocker settings and operations. After the computer restarts, the BitLocker encryption starts. Press the or key to select the Security tab and change the External Device Boot setting to Enable. 3. Change the boot device order to put Internal Hard Disk Drive in the recovery password save window. The BIOS setup screen...
... the Enter key. 6. If the screen does not appear, restart the computer and try again. 2. Press the or key to Windows Help and Support for more information on the BitLocker settings and operations. After the computer restarts, the BitLocker encryption starts. Press the or key to select the Security tab and change the External Device Boot setting to Enable. 3. Change the boot device order to put Internal Hard Disk Drive in the recovery password save window. The BIOS setup screen...
User Guide
Page 240
.... VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Encrypting Your Data with the TPM (Infineon TPM Professional Package) You can never restore the TPM-encrypted data again. Turn on Infineon TPM Professional Package. 240 To encrypt your password down so as restoring the TPM settings or resetting the password. A backup file (recovery password...
.... VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Encrypting Your Data with the TPM (Infineon TPM Professional Package) You can never restore the TPM-encrypted data again. Turn on Infineon TPM Professional Package. 240 To encrypt your password down so as restoring the TPM settings or resetting the password. A backup file (recovery password...
User Guide
Page 357
... set up the printer driver, refer to the manual that came with your printer. Refer to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot print a document? Make sure your printer is selected. Make sure the printer settings are securely made. Make sure your VAIO computer. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top How to the manual that came with Windows installed...
... set up the printer driver, refer to the manual that came with your printer. Refer to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot print a document? Make sure your printer is selected. Make sure the printer settings are securely made. Make sure your VAIO computer. VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Search Back | Back to Top How to the manual that came with Windows installed...
User Guide
Page 358
... Disabled is charged. USB hubs may need to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer does not recognize the USB device? Refer to the manual that came with the USB device for the USB device before connecting the device. The USB ports are using a digital camera, check if the battery is selected for the USB ports in the BIOS setup screen. If you are using a printer, check if the power cable is available. Try using another USB port...
... Disabled is charged. USB hubs may need to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer does not recognize the USB device? Refer to the manual that came with the USB device for the USB device before connecting the device. The USB ports are using a digital camera, check if the battery is selected for the USB ports in the BIOS setup screen. If you are using a printer, check if the power cable is available. Try using another USB port...
Startup Guide
Page 2
... battery pack is installed on your computer, especially the LCD/touch screen or the AC adapter cable. Be sure to connect the AC adapter to ensure the battery becomes fully charged. HDD Care If your computer's specifications. Availability depends on , or is shutting down the button enables you run VAIO Update in camera / indicator G A Security slot (SVS13A / SVS131 Series) B Security slot (SVS151 Series) Headset compatible headphones jack (SVS13A / SVS131 Series) "Memory Stick Duo" slot Media access indicator SD memory card slot Monitor port E F HDMI output port USB...
... battery pack is installed on your computer, especially the LCD/touch screen or the AC adapter cable. Be sure to connect the AC adapter to ensure the battery becomes fully charged. HDD Care If your computer's specifications. Availability depends on , or is shutting down the button enables you run VAIO Update in camera / indicator G A Security slot (SVS13A / SVS131 Series) B Security slot (SVS151 Series) Headset compatible headphones jack (SVS13A / SVS131 Series) "Memory Stick Duo" slot Media access indicator SD memory card slot Monitor port E F HDMI output port USB...