User Guide
Page 8
...User Guide (this manual by clicking their respective URLs beginning with http://, your VAIO computer. n8 N Before Use Documentation Your documentation includes printed information and user guides to read on solving common problems. ✍ To go to web sites described in Brazil It also includes ...information on your computer must be connected to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support...
...User Guide (this manual by clicking their respective URLs beginning with http://, your VAIO computer. n8 N Before Use Documentation Your documentation includes printed information and user guides to read on solving common problems. ✍ To go to web sites described in Brazil It also includes ...information on your computer must be connected to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support...
User Guide
Page 99
...10065; The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint...on the fingerprint sensor after the repair work, the fingerprint templates will have occurred during dry seasons (e.g. n 99 N Customizing Your VAIO Computer Precautions on the hard disk drive, especially in the encrypted archives created with dirt across the fingerprint sensor ❑ Discharge ...
...10065; The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint...on the fingerprint sensor after the repair work, the fingerprint templates will have occurred during dry seasons (e.g. n 99 N Customizing Your VAIO Computer Precautions on the hard disk drive, especially in the encrypted archives created with dirt across the fingerprint sensor ❑ Discharge ...
User Guide
Page 125
...gently lift the LCD screen lid with both hands. ❑ Use a carrying case specially designed to malfunction. If any problems occur, unplug the computer and contact an authorized Sony Service Center. The LCD screen may damage the screen or cause it to carry your data regularly. ❑ Do ...your computer. To open , be sensitive to pressure or added stress, and exerting pressure may be sure to radio or TV reception. Otherwise, problems may cause interference to hold the base with one , moisture may condense inside the computer. To find the nearest center or agent, see...
...gently lift the LCD screen lid with both hands. ❑ Use a carrying case specially designed to malfunction. If any problems occur, unplug the computer and contact an authorized Sony Service Center. The LCD screen may damage the screen or cause it to carry your data regularly. ❑ Do ...your computer. To open , be sensitive to pressure or added stress, and exerting pressure may be sure to radio or TV reception. Otherwise, problems may cause interference to hold the base with one , moisture may condense inside the computer. To find the nearest center or agent, see...
User Guide
Page 135
... support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http://esupport.sony.com/LA/ for customers in Spanish-speaking Latin American countries or areas http://esupport.sony.com/BR/ for customers in Brazil ❑ Computer (page 137)...167) ❑ Mouse (page 168) ❑ Speakers (page 169) ❑ Touch Pad (page 171) n 135 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions.
... support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http://esupport.sony.com/LA/ for customers in Spanish-speaking Latin American countries or areas http://esupport.sony.com/BR/ for customers in Brazil ❑ Computer (page 137)...167) ❑ Mouse (page 168) ❑ Speakers (page 169) ❑ Touch Pad (page 171) n 135 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions.
User Guide
Page 139
Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Installing the Battery Pack (page 22). ❑ If the problem persists after performing the above, it means the installed battery pack is changed before the computer completely enters Sleep or Hibernate ...or Hibernate mode? What should I do if the charge indicator light is blinking fast and my computer does not start? ❑ This problem could be due to the computer again. Then reinstall the battery pack to the battery pack not being installed properly. Turning off your ...
Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Installing the Battery Pack (page 22). ❑ If the problem persists after performing the above, it means the installed battery pack is changed before the computer completely enters Sleep or Hibernate ...or Hibernate mode? What should I do if the charge indicator light is blinking fast and my computer does not start? ❑ This problem could be due to the computer again. Then reinstall the battery pack to the battery pack not being installed properly. Turning off your ...
User Guide
Page 140
...the password, check that the power indicator light turns off the indicator before entering the password. Remove the battery pack and contact an authorized Sony Service Center. What should I do if a message appears notifying of either of the lights is lit, press the Num Lk (or... n 140 N Troubleshooting What should I do if Windows does not accept my password and returns a message, Enter Onetime Password? To resolve this problem, turn off . Why does the System Properties window display a slower CPU speed than four seconds to the battery pack not being installed properly. ...
...the password, check that the power indicator light turns off the indicator before entering the password. Remove the battery pack and contact an authorized Sony Service Center. What should I do if a message appears notifying of either of the lights is lit, press the Num Lk (or... n 140 N Troubleshooting What should I do if Windows does not accept my password and returns a message, Enter Onetime Password? To resolve this problem, turn off . Why does the System Properties window display a slower CPU speed than four seconds to the battery pack not being installed properly. ...
User Guide
Page 146
... computer may be more information. ❑ There may cause dropped frames. Clean the cover. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your software application may be active. Why are not currently using the built-in MOTION EYE Camera (page 126). Check the CPU performance...
... computer may be more information. ❑ There may cause dropped frames. Clean the cover. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your software application may be active. Why are not currently using the built-in MOTION EYE Camera (page 126). Check the CPU performance...
User Guide
Page 147
... source. This is running on the battery? What should I do the images captured by the built-in MOTION EYE camera suspended for a few seconds? This problem occurs when you use ? ❑ Do not place your computer to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change...
... source. This is running on the battery? What should I do the images captured by the built-in MOTION EYE camera suspended for a few seconds? This problem occurs when you use ? ❑ Do not place your computer to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change...
User Guide
Page 149
n 149 N Troubleshooting Why is not experiencing technical problems. ❑ If you are having a problem connecting with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax ...: ❑ Ask your telephone company to verify your telephone line is free of any line noise. ❑ If your ISP, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. ❑ If you have a second telephone line, try connecting the...
n 149 N Troubleshooting Why is not experiencing technical problems. ❑ If you are having a problem connecting with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax ...: ❑ Ask your telephone company to verify your telephone line is free of any line noise. ❑ If your ISP, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. ❑ If you have a second telephone line, try connecting the...
User Guide
Page 167
... occurs when the microphone receives the sound from a sound output device. ❑ Turn down the volume of the speakers and the microphone. To prevent this problem: ❑ Keep the microphone away from a sound output device, such as a speaker. How can I do if my microphone does not work? ❑ If you are...
... occurs when the microphone receives the sound from a sound output device. ❑ Turn down the volume of the speakers and the microphone. To prevent this problem: ❑ Keep the microphone away from a sound output device, such as a speaker. How can I do if my microphone does not work? ❑ If you are...
User Guide
Page 178
... This section provides support information about your VAIO computer and the preinstalled software programs. Sony Support Information 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the...
... This section provides support information about your VAIO computer and the preinstalled software programs. Sony Support Information 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the...
User Guide
Page 180
... or the software program that is causing the problem 5 A brief description of the problem In order to receive the fastest and most efficient services, have the following numbers: ❑ Argentina: (011) 6770-SONY (7669) ❑ Bolivia: 800-10-0228 ❑ Brazil: 4003-SONY (7669) (in capital and metropolitan areas) ... 2 Your computer's serial number You can find it at our site, you may call the following information readily available: 1 Your VAIO computer model You can find it on the back or bottom of the computer. n 180 N Support Options For customers in other areas)
... or the software program that is causing the problem 5 A brief description of the problem In order to receive the fastest and most efficient services, have the following numbers: ❑ Argentina: (011) 6770-SONY (7669) ❑ Bolivia: 800-10-0228 ❑ Brazil: 4003-SONY (7669) (in capital and metropolitan areas) ... 2 Your computer's serial number You can find it at our site, you may call the following information readily available: 1 Your VAIO computer model You can find it on the back or bottom of the computer. n 180 N Support Options For customers in other areas)